• H
  • |
  • Reach Out To Holiday Inn Express Corporate Office – Complaints

Reach Out To Holiday Inn Express Corporate Office – Complaints 

🗨  Comments 

Holiday Inn Express Corporate Office is located in Georgia, USA. More information to reach out to Holiday Inn Express is listed below, including the corporate office address, phone numbers, and websites. Also, customer reviews and Holiday Inn complaints.

How To Contact Holiday Inn Express Corporate Office Headquarters HQ

InterContinental Hotels Group IHG

Holiday Inn Express Headquarters Office Address:

3 Ravinia Drive Suite 100
Atlanta, GA 30346-2149 USA

Holiday Inn Express Home Office UK:

Windsor Dials 1 Arthur Road
Windsor SL4 1RS UK

Holiday Inn Express Contact Phone Numbers and Websites

Holiday Inn Corporate Office Phone Number: 1-770-604-2000
Fax Number: 1-801-975-1846
Customer Service Number: 1-800-621-0555
Reservations: 1-888-465-4329
Holiday Inn Home Office: 44 1753 972 000
Holiday Inn Express Human Resources Phone Number: 1-770-604-2000
Website: Holiday Inn Express

Holiday Inn Express Corporate Office HQ

Maps and Direction to Holiday Inn Express Headquarters

Holiday Inn Express Competition

Holiday Inn Express’s main competitors are Comfort Inn, Hampton Inn, Hilton, Fairfield Inn, Marriott, Hyatt, Wyndham, Staybridge Suites, Springhill Suites, Doubletree, LaQuinta, Best Western, Ramada Inn, Embassy Suites, Red Roof Inn, Super 8, Clarion, Homewood Suites, and The Residence Inn.

Holiday Inn Express: An Overview

Founded in 1991, Holiday Inn Express operates as a mid-priced hotel chain within the larger InterContinental Hotels Group (IHG) family. Designed to cater to both business travelers and leisure guests seeking a straightforward yet quality accommodation experience, these hotels prioritize essential amenities and services. One of their well-known offerings is the complimentary Express Start breakfast bar, setting guests up with a nourishing start to their day. Modern room designs, free Wi-Fi, and efficient service also form part of the Holiday Inn Express promise. With thousands of locations worldwide, the brand has firmly established its presence in the mid-tier hospitality sector, continuing IHG’s legacy of consistent and quality-driven guest experiences.

Navigating the Mid-Priced Hotel Market

In the mid-priced hotel category, Holiday Inn Express faces competition from a slew of brands striving to offer value to their guests. Notable competitors include brands like Comfort Inn (part of Choice Hotels), Fairfield Inn & Suites (under Marriott International), and Hampton by Hilton. These hotel chains, similar to Holiday Inn Express, provide essential amenities and straightforward lodging experiences for travelers who want reliability without the luxury price tag. As the hospitality industry evolves with technological advancements and changing traveler preferences, Holiday Inn Express, along with its competitors, continually adapts to meet the diverse needs of its guests.

Why Trust CorporateOfficeHeadquarters.com?

“At CorporateOfficeHeadquarters.com, trust and transparency are our cornerstones. We provide accurate corporate details, from phone numbers to addresses. Users can confidently share reviews and lodge complaints, all within a community dedicated to corporate clarity and responsibility.”

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Holiday Inn Express or InterContinental Hotels Group. This platform serves solely for informational, review, and feedback purposes.

Holiday Inn Express Corporate Headquarters Reviews and Feedback

Dive into our comment and review section below to share your insights, read feedback from others, or voice your opinions about Holiday Inn Express’s customer service and corporate operations. Your input can be valuable for future guests and travelers.

Holiday Inn Express Edmond OK

Rated 3.0 out of 5
January 27, 2024

Recent stay at Holiday Inn Express in Edmond OK! I wanted to pass along a photo of the chair at the table in our room. The chair wasn’t even something I would have given to a thrift store to resell. Photo enclosed (hopefully). We stayed three nights and generally speaking the place was okay. The staff was nice and helpful. The room was clean. The shower and bathroom towels, etc where adequate. The price was good and the location good for us. The only “problem” was some of the furnishings very badly needed replaced. In particular, the office chair and the arm chair. Not what I expected from a Holiday Inn Express. Maybe they are not the motel I used to know. I would stay there again, however because of the location and price, but I would go with more realistic (lower) expectations. The breakfast on a scale of one to ten would be a seven… okay, but nothing to brag about or necessarily look forward to each morning. I’ll emphasize that the staff was nice. They don’t control the things that disappointed me.

Gary Coffey

Holiday Inn Express Non Working Amenities

Rated 2.0 out of 5
January 12, 2024

We stayed overnight at the Calhoun South Holiday Inn Express in Georgia, on January 8, 2024 and were not impressed. The room was ok, but definitely in need of a thorough cleaning. The TV and refrigerator in the room did not work at all and the one bedside light did not work either. When a replacement bulb for the light was requested at 6pm, we were informed that the maintenance person had left, so nothing could be done. The next morning in the breakfast area one of the two toasters provided did not work properly either. These items were brought to the hotel manager’s attention and her response was far from satisfactory.

We have previously stayed at a competitors’ establishments, but felt we should give Holiday Inn Express a try. Based on the above, we will definitely stay with the competition!

R L

Disappointed with current experience - Holiday Inn Express at 811 Grants Mill Rd

Rated 2.0 out of 5
January 1, 2024

I stayed in your Holiday Inn Express at 811 Grants Mill Rd, Irondale, AL 35210 on 12/31/23 and checked out on 1/1/24. During check-in, I experienced a very disappointing situation. In the first room, I was given (room 204) the shower head was broken. The second room I was given (room 211) had someone lying in the bed, I alarmingly apologized for coming into their room and went back to the front desk upset at that experience because it could have ended very badly. The rep found me a room by going to check it first herself. I had to reach out and let someone know about this situation because I have been a loyal customer for decades (IHG# 855555650) throughout my military career and now in retirement. This is extremely troubling as I wouldn’t expect anything like this from such a well-known hotel name. Please remedy this situation so no one else is put in a situation like I was. Thank you for your time.

Ralph E. Grimes

Hollywood Walk of Fame LA Complaint

Rated 1.0 out of 5
December 20, 2023

My young adult son travelling from Australia had booked this accommodation for his final destination on a tour across America with a top deck tour. He stayed at Times Square Holiday Inn and had a great experience. We encouraged him to stay in a reputable hotel company as it was his first travel on his own. He had written to Holiday Inn in Hollywood to tell them he would be late to the hotel well in advance. During his trip, he had his wallet stolen and was using just his phone for all his transactions. He arrived at 2145hrs at the hotel and Hussain at the desk would not let him stay as he did not have a physical card. My son was distressed and called us on Facetime. Hussain would not talk to my husband and me. I then called the hotel and offered my credit card details over the phone etc. Hussain just kept saying it is not policy, we have procedures. So, my son had to go out on Hollywood Boulevard looking for accommodation. It was very disappointing. I find it very hard to believe a member of staff is not able to make a safe decision in the above situation. Very disappointing that the employee is so nervous.

Kay Fraser

Holiday Inn Express Home Office - Parking in Loma Linda Location

Rated 4.0 out of 5
October 22, 2023

I recently stayed at the Loma Linda CA location. There was a car parked in the handicapped space closest to the door with so many cobwebs and dirt on it that it looked like it had been there for months. The license plate also had been expired since 2017. When I asked about it they said it belonged to a person who’s been living there for about 3 years. Handicap spots are hard to come and to have it occupied by this is uncalled for. I almost called PD to see if they would tow it.

Debra Reed