Celebrity Cruises’ corporate office is located at the Miami, Florida headquarters of its parent company, Royal Caribbean Group. This page provides the Celebrity Cruises headquarters address, corporate and reservation phone numbers, Guest Relations contacts, booking and refund guidance, Captain’s Club assistance, lost-luggage support, Human Resources information, and reviews from Celebrity Cruises guests.
Celebrity Cruises Corporate Office Address and Phone Number
- Brand: Celebrity Cruises
- Operating company: Celebrity Cruises, Inc.
- Parent company: Royal Caribbean Group
- Celebrity Cruises corporate office address: 1050 Caribbean Way, Miami, FL 33132, USA
- Corporate office phone number: 1-305-539-6000
- New and existing cruise reservations: 1-888-751-7804
- Online check-in assistance: 1-877-200-2897
- Website assistance: 1-800-722-5941
- Accessibility and special needs: 1-866-592-7225
- Special-needs email: sp***********@**cl.com
- Captain’s Club assistance: 1-844-418-6824
- Post-cruise Guest Relations: 1-844-418-6824
- Lost and found or lost luggage: 1-844-418-6824
- Day-of-travel or pier assistance: 1-800-256-6649
- International assistance: 1-316-554-5961
- Flights by Celebrity: 1-800-533-7803
- Flights by Celebrity email: ai*********@**************es.com
- Group bookings of eight or more staterooms: 1-888-727-4907
- Corporate groups and charters: 1-800-722-5934, option 1
- Cruise gift certificates: 1-888-837-5676
- Official contact page: Contact Celebrity Cruises
- Manage a booking: Celebrity Cruises Guest Account
- Frequently asked questions: Celebrity Cruises Help Center
- Careers: Royal Caribbean Group Careers
- Official website: celebritycruises.com
The 1-305-539-6000 number is Royal Caribbean Group’s corporate-office telephone number. It is not a dedicated reservation, cancellation, refund, luggage, Captain’s Club, Human Resources, website-support, or post-cruise complaint line.
Guests with a new or existing reservation should normally call 1-888-751-7804. Guests with a complaint after sailing, a lost-item concern, or a Captain’s Club issue should call 1-844-418-6824.
Where Is Celebrity Cruises Headquarters Located?
Celebrity Cruises’ U.S. corporate office is located at:
Celebrity Cruises, Inc.
Royal Caribbean Group
1050 Caribbean Way
Miami, FL 33132
The Miami campus is Royal Caribbean Group’s global headquarters and supports Celebrity Cruises, Royal Caribbean International, Silversea, and other corporate operations.
Departments at or connected with the headquarters may include executive leadership, finance, legal, marketing, sales, revenue management, ship operations, marine operations, information technology, Human Resources, communications, loyalty programs, supply chain, port operations, and customer-support leadership.
The headquarters is a working corporate facility. It is not a cruise terminal, public reservation center, luggage warehouse, embarkation location, or ordinary walk-in complaint office. Contact the appropriate Celebrity Cruises department before mailing documents or attempting to visit.
Is Celebrity Cruises Headquarters the Same as the Miami Cruise Port?
No. The Celebrity Cruises corporate office and PortMiami serve different purposes.
- Corporate headquarters: 1050 Caribbean Way, Miami, FL 33132
- General PortMiami address: 1015 N. America Way, Miami, FL 33132
Guests should not travel to 1050 Caribbean Way to board a cruise.
PortMiami has multiple cruise terminals, and the assigned terminal can change based on the ship, sailing date, port schedule, construction, and other operational needs.
Before departure:
- Review the Xpress Pass and electronic cruise documents.
- Check the Celebrity Cruises app.
- Review the Guest Account and boarding instructions.
- Confirm the port and terminal with Celebrity Cruises.
- Check the current PortMiami daily dock schedule when necessary.
Guests sailing from Fort Lauderdale, Port Canaveral, Tampa, Seattle, Vancouver, Southampton, Barcelona, Rome, or another departure city should use the port address listed in their current cruise documents rather than the Miami headquarters address.
What Is the Celebrity Cruises UK Address?
The current registered UK office for RCL Cruises Ltd., trading as Celebrity Cruises, is:
RCL Cruises Ltd.
Building 7, The Heights
Brooklands
Weybridge, Surrey KT13 0XW
United Kingdom
This is a UK registered and regional corporate address. It is not the U.S. headquarters, a Southampton cruise terminal, or the address for returning luggage or consumer merchandise.
UK customers should use Celebrity Cruises’ UK website, booking confirmation, travel advisor, or current UK customer-service route for reservation and complaint assistance.
Which Celebrity Cruises Phone Number Should You Call?
New and Existing Reservations
Call 1-888-751-7804 for:
- New cruise reservations
- Existing direct reservations
- Fare and stateroom questions
- Booking changes
- Final-payment questions
- Cancellation questions
- Future Cruise Credits
- Cruise Planner purchases
- Dining and onboard-package questions
- Help identifying the appropriate department
Celebrity currently publishes reservation hours of 7:00 a.m. to midnight Eastern Time, seven days a week.
Post-Cruise Guest Relations
Call 1-844-418-6824 after sailing for:
- Post-cruise complaints
- Onboard-service concerns
- Billing or folio questions
- Lost property
- Lost or delayed luggage
- Captain’s Club questions
- Unresolved onboard concerns
- Questions about a response promised after the cruise
Current published post-cruise hours are 7:00 a.m. to 10:00 p.m. Eastern Time, seven days a week.
Online Check-In
Call 1-877-200-2897 for assistance with:
- Online check-in
- Xpress Pass access
- Guest information
- Arrival-time selection
- Travel-document entry
- Check-in errors
Website and Guest Account Assistance
Call 1-800-722-5941 for:
- Website errors
- Account login problems
- Reservation not appearing
- Password or account-access concerns
- Problems using Cruise Planner
- Technical issues with online purchases
Day-of-Travel Assistance
Celebrity continues to publish 1-800-256-6649 in certain port and day-of-travel instructions.
This contact may be useful for urgent travel-day concerns involving:
- Difficulty locating the terminal
- Transportation delays
- Pier or embarkation questions
- Problems reaching the ship before departure
- Local port-agent assistance
For immediate safety, medical, police, immigration, airport, or port-security emergencies, contact the appropriate local authority rather than relying only on a cruise-line call center.
How to Escalate a Celebrity Cruises Complaint
- Contact the department involved. Use Reservations before sailing, Guest Services while onboard, or Guest Relations after sailing.
- Keep the booking records. Save the invoice, fare terms, promotion, cruise documents, payment records, emails, screenshots, receipts, photographs, and onboard folio.
- Request a case or reference number. Record the representative, department, date, promised action, and expected response time.
- Ask for supervisory review. Explain what remains unresolved and the specific remedy being requested.
- Keep the complaint connected to the original case. Refer to the existing reference number rather than opening several unrelated cases.
- Contact the travel advisor when applicable. Bookings made through an agency may require the advisor to make changes or communicate with Celebrity.
- Submit a post-cruise complaint promptly. Preserve all supporting records and follow any deadlines in the cruise-ticket contract or travel-protection policy.
- Send formal corporate correspondence when appropriate. Address it to the relevant department at 1050 Caribbean Way, Miami, FL 33132.
A useful complaint should identify:
- Ship and sail date
- Booking channel
- Issue category
- When the problem occurred
- Departments already contacted
- Response received
- Documents or photographs available
- The specific resolution requested
Do not publicly post booking numbers, stateroom numbers, passport details, dates of birth, payment-card information, Captain’s Club numbers, medical records, travel-insurance documents, airline records, private email addresses, or full names of nonexecutive employees.
Celebrity Cruises Reservation and Booking Complaints
Reservation complaints may involve:
- Incorrect fare information
- Stateroom category or location
- Deck information
- Obstructed views
- Noise concerns
- Connecting staterooms
- Military, senior, resident, loyalty, or other discounts
- Missing amenities
- Incorrect passenger information
- Dining selection
- Deposit or final-payment terms
- Conflicting information from representatives
Before making a deposit:
- Review the ship’s current deck plan.
- Check what is above, below, and beside the stateroom.
- Confirm whether the deposit is refundable or nonrefundable.
- Request a written invoice showing the fare, taxes, fees, promotions, and included amenities.
- Verify the final-payment date and cancellation schedule.
- Save screenshots or copies of the promotion.
Do not rely solely on a verbal description when the stateroom location, package, discount, or included benefit is important.
Celebrity Cruises Cabin Location and Noise Complaints
One current review reports receiving conflicting information about a stateroom directly beneath the Oceanview Café.
Potential cabin-location concerns include:
- Restaurants or buffets above the room
- Pool decks
- Fitness centers
- Nightclubs or theaters
- Service areas
- Elevators or stairwells
- Connecting doors
- Lifeboat or structural obstructions
- Forward or aft movement
Guests should review the ship-specific deck plan before booking and again before final payment.
If a representative makes a material statement about the cabin, ask for it in writing or confirm it against the published deck plan. Stateroom availability may limit the alternatives after a booking is confirmed.
Celebrity Cruises Promotion and Beverage-Package Complaints
One current review requests that a later beverage-package promotion be applied to three existing reservations.
Promotion complaints may involve:
- A lower fare appearing after booking
- A beverage package included in a later offer
- Onboard credit
- Wi-Fi packages
- Third- or fourth-guest offers
- Military or resident discounts
- Promotion exclusions
- Different benefits for refundable and nonrefundable fares
- Changes after final payment
Celebrity’s All Included rate is generally selected when the cruise is booked. It may not be possible simply to add the complete All Included fare structure after confirmation, although separate beverage and Wi-Fi packages may be available for purchase.
When a lower fare or improved promotion appears:
- Save the advertisement and terms.
- Confirm that the ship, sail date, stateroom category, number of guests, market, and fare type are identical.
- Contact Celebrity or the travel advisor promptly.
- Ask whether the current Best Price Guarantee applies.
- Ask whether repricing will remove an existing deposit, onboard credit, package, or other benefit.
- Request the revised terms in writing before approving a change.
Celebrity Cruises Travel-Advisor Booking Complaints
A cruise booked through a travel advisor may need to be serviced by that advisor.
The advisor may be responsible for:
- Payments
- Fare changes
- Passenger-name corrections
- Stateroom changes
- Cancellations
- Promotion requests
- Invoice corrections
- Future Cruise Credits
Celebrity may be unable to change certain agency bookings directly without authorization or release from the advisor.
Keep copies of all payments and confirm whether money was paid directly to Celebrity or collected by the travel agency.
Celebrity Cruises Cancellation and Refund Complaints
Cancellation charges can depend on:
- Fare type
- Refundable or nonrefundable deposit
- Sailing length
- Departure date
- Final-payment date
- Number of guests
- Flights, hotels, transfers, and other add-ons
- Travel-protection coverage
- Whether Celebrity or the guest canceled the cruise
Before canceling:
- Request the penalty amount in writing.
- Ask what will be refunded to the original payment method.
- Ask whether any amount will become a Future Cruise Credit.
- Confirm whether Cruise Planner purchases are canceled separately.
- Contact the travel advisor when the booking was made through an agency.
- Contact the airline, hotel, excursion operator, or insurer when they control a separate purchase.
A guest who does not appear for sailing may lose the cruise fare and other prepaid amounts according to the applicable ticket contract and fare terms.
Celebrity Cruises Future Cruise Credit Complaints
Future Cruise Credit concerns may involve:
- Credit not appearing
- Incorrect value
- Expiration or sail-by date
- Passenger-name restrictions
- Credit not applying to taxes or fees
- Different terms for promotional and cancellation credits
- Travel-advisor booking complications
- Remaining credit after a lower-priced booking
Keep the original cancellation notice, certificate number, value, terms, issue date, expiration conditions, and new booking invoice.
Do not post a Future Cruise Credit certificate number publicly.
Celebrity Cruises Online Check-In Complaints
Online check-in concerns may involve:
- Reservation not appearing
- Name or birth-date mismatch
- Passport or travel-document errors
- Unable to select an arrival time
- Xpress Pass not generating
- App and website information not matching
- Emergency-contact problems
- Payment-account setup
Call 1-877-200-2897 for online check-in assistance.
Complete check-in early enough to correct any errors. Guests who lack the required passport, visa, identification, health record, or immigration document may be denied boarding.
Celebrity Cruises Luggage-Tag Complaints
Celebrity generally provides luggage tags electronically through the Guest Account and cruise documents rather than mailing physical tags.
Guests can:
- Print the electronic tags before traveling.
- Use a reusable cruise-tag holder.
- Obtain blank tags from porters at the cruise terminal.
- Write the ship and stateroom information on the pier tag.
Do not pack passports, medication, valuables, electronics, jewelry, travel documents, payment cards, or essential embarkation-day items in checked luggage.
Celebrity Cruises Lost Luggage and Lost Property
Call 1-844-418-6824 for post-cruise lost and found or lost-luggage assistance.
A report should include:
- Ship and sail date
- Stateroom number through a private channel
- Location where the item was last seen
- Detailed description
- Color, brand, size, and identifying features
- Luggage-tag or airline-claim information
- Safe return contact information
Determine whether the item was lost:
- Onboard the ship
- At the cruise terminal
- During an excursion
- On an airline flight
- In a hotel
- During a transfer
The responsible company may differ depending on where the item was last handled.
Celebrity Cruises Captain’s Club Complaints
Captain’s Club assistance is available at 1-844-418-6824.
Loyalty concerns may include:
- Missing past cruises
- Incorrect Club Points
- Status not appearing
- Account not linked
- Name mismatch
- Tier benefits
- Power Up Points
- Loyalty Status Match
- Points Choice
Celebrity’s current rules generally credit Club Points at the end of a completed eligible sailing. Paying for a cruise but canceling, missing, or not completing the sailing does not ordinarily generate Club Points.
Keep the booking confirmation, ship, sailing date, stateroom category, Captain’s Club number, and Guest Relations response. Do not post the membership number publicly.
Celebrity Cruises Accessibility and Special-Needs Assistance
Guests who require accessibility or special-needs assistance can contact:
- Phone: 1-866-592-7225
- Email: sp***********@**cl.com
Requests may involve:
- Accessible staterooms
- Mobility equipment
- Wheelchair assistance
- Service animals
- Hearing or visual assistance
- Medical equipment
- Refrigeration for medication
- Dietary or allergy-related needs
- Boarding assistance
- Accessible excursions
Submit requests as early as possible. Availability can depend on the ship, itinerary, stateroom inventory, ports, transportation providers, excursion operators, and notice provided.
Do not publish medical forms, diagnoses, prescription information, mobility records, or accommodation documents in a public review.
Flights by Celebrity Complaints
Flights by Celebrity can be reached at:
- Phone: 1-800-533-7803
- Email: ai*********@**************es.com
Air complaints may involve:
- Schedule changes
- Missed connections
- Seat assignments
- Fare changes
- Ticketing delays
- Name corrections
- Airline cancellations
- Difficulty reaching the ship
- Refund or Future Cruise Credit questions
Guests who purchased airfare independently must normally work with the airline, travel advisor, credit-card travel service, or insurer that handled the ticket.
Celebrity Cruises Onboard-Charge Complaints
Onboard-charge disputes may involve:
- Beverages
- Specialty dining
- Wi-Fi
- Shore excursions
- Spa services
- Casino transactions
- Retail purchases
- Gratuities
- Minibar items
- Medical-center charges
- Missing onboard credit
Review the onboard account in the Celebrity app or on the stateroom television during the cruise. Report a questionable charge to Guest Services before disembarking when possible.
After sailing, keep the final folio, receipts, package terms, onboard-credit documentation, and Guest Relations case number.
Do not post the complete folio, SeaPass number, payment-card information, or casino-account details publicly.
Celebrity Cruises Shore Excursion Complaints
Shore-excursion concerns may involve:
- Excursion cancellation
- Late departure
- Missed activity
- Description not matching the experience
- Accessibility
- Transportation
- Safety
- Refund questions
- Independent excursion operators
Report the issue to the Shore Excursions desk while onboard when possible.
An excursion purchased from Celebrity and one purchased independently may follow different complaint, refund, and missed-ship procedures.
How to Contact Someone Aboard a Celebrity Ship
Friends or family members can call:
- From the United States: 1-877-266-1020
- From outside the United States: 1-321-953-9002
The caller selects the ship and provides information needed to route the call or message to the guest.
Charges and a credit-card authorization may apply. For an urgent medical, security, or family emergency, explain the situation clearly and have the guest’s full name, ship, sailing date, and stateroom information available.
Celebrity Cruises Human Resources and Careers
Celebrity Cruises does not prominently publish one universal public Human Resources phone number.
Applicants should use the official Royal Caribbean Group careers website for:
- Miami corporate positions
- Celebrity Cruises shoreside jobs
- Shipboard positions
- Marine and technical careers
- Hotel operations
- Food and beverage
- Entertainment
- Guest services
- Information technology
- Finance and legal roles
- Marketing, sales, and revenue positions
- Human Resources positions
Current employees and crew members should use internal management, Human Resources, payroll, benefits, crew-relations, medical, scheduling, or employee-support channels.
Reservation, website-support, and Guest Relations representatives generally cannot access job applications, payroll, benefits, crew assignments, personnel files, or confidential workplace complaints.
Applicants should be cautious of fake recruiters who request money, cryptocurrency, gift cards, banking credentials, or equipment purchases. Verify every opening through the official careers site.
Who Owns Celebrity Cruises?
Celebrity Cruises is owned by Royal Caribbean Group.
Royal Caribbean Group’s wholly owned global cruise brands include:
- Royal Caribbean International
- Celebrity Cruises
- Silversea
Royal Caribbean Group is publicly traded on the New York Stock Exchange under the ticker symbol RCL. Celebrity Cruises is not separately traded as an independent public company.
Jason Liberty serves as chairman and chief executive officer of Royal Caribbean Group. Laura Hodges Bethge serves as president of Celebrity Cruises.
About Celebrity Cruises
Celebrity Cruises was founded in 1988 and operates in the premium segment of the cruise industry.
Celebrity’s ocean-cruise offerings include destinations such as:
- Alaska
- Asia
- Australia and New Zealand
- Bermuda
- Canada and New England
- The Caribbean
- Europe and the Mediterranean
- The Galapagos Islands
- Hawaii
- The Panama Canal
- South America
- Antarctica itineraries
Celebrity Cruises operated 15 ocean ships at the end of 2025. The company is also developing Celebrity River Cruises, with service planned on European rivers beginning in 2027.
The brand competes primarily in the premium cruise market through its ships, dining, accommodations, entertainment, destination experiences, Retreat suite program, spa services, and cruise itineraries.
Celebrity Cruises Reviews and Current Complaint Themes
Four reviews are currently visible on CorporateOfficeHeadquarters.com. All four are critical, but four submissions are not enough to establish companywide customer-service or cruise-quality patterns.
Current review themes include:
- Conflicting information about a stateroom’s deck and location
- A cabin reportedly located beneath a busy buffet area
- Questions about a military discount
- A request to apply a later beverage-package promotion to existing bookings
- Captain’s Club points not being awarded for a paid cruise the member did not take
- Dissatisfaction with the move from mailed to electronic luggage tags
These submissions represent individual customer experiences and have not been independently verified as companywide practices.
Reviews are most helpful when they include the ship, sail date, booking channel, issue category, department contacted, response received, requested resolution, and final outcome.
Celebrity Cruises Competitors and Related Corporate Office Pages
Celebrity Cruises competes with premium and luxury cruise lines, mainstream cruise operators, expedition companies, river-cruise brands, resorts, and other vacation providers.
Related corporate-office pages include:
- Royal Caribbean Corporate Office
- Carnival Cruise Line Corporate Office
- Norwegian Cruise Line Corporate Office
- Princess Cruises Corporate Office
- Holland America Line Corporate Office
Frequently Asked Questions About Celebrity Cruises Headquarters
Where is Celebrity Cruises headquarters?
Celebrity Cruises is supported from Royal Caribbean Group’s headquarters at 1050 Caribbean Way, Miami, FL 33132.
What is the Celebrity Cruises corporate address?
The current U.S. corporate address is Celebrity Cruises, Inc., Royal Caribbean Group, 1050 Caribbean Way, Miami, FL 33132.
What is the Celebrity Cruises mailing address?
Corporate correspondence may be addressed to Celebrity Cruises at 1050 Caribbean Way, Miami, FL 33132. Include the appropriate department and case information.
What is the Celebrity Cruises corporate phone number?
The Royal Caribbean Group corporate-office number is 1-305-539-6000.
Is 1-305-262-6677 the Celebrity Cruises corporate number?
The current published Royal Caribbean Group headquarters number is 1-305-539-6000. The older 1-305-262-6677 listing should not be treated as the current corporate number.
What is the Celebrity Cruises reservation number?
New and existing North American reservations can be reached at 1-888-751-7804.
What is 1-800-256-6649?
1-800-256-6649 continues to appear in certain Celebrity port and day-of-travel instructions. Post-cruise Guest Relations and lost-property concerns should normally go to 1-844-418-6824.
What is the Celebrity Cruises Guest Relations number?
Post-cruise Guest Relations can be reached at 1-844-418-6824.
What is the Celebrity Cruises lost-luggage number?
Call 1-844-418-6824 for post-cruise lost and found or lost-luggage assistance.
What is the Captain’s Club phone number?
Captain’s Club assistance is available at 1-844-418-6824.
What is the Celebrity Cruises accessibility number?
Guests with disabilities or special needs can call 1-866-592-7225 or email sp***********@**cl.com.
What is the Celebrity Cruises online check-in number?
Online check-in assistance is available at 1-877-200-2897.
What is the Celebrity Cruises website-support number?
Celebrity website assistance is available at 1-800-722-5941.
Where is the Celebrity Cruises Miami cruise terminal?
The general PortMiami address is 1015 N. America Way, Miami, FL 33132. The specific terminal varies, so guests should check their cruise documents and Celebrity app.
Is 1050 Caribbean Way the cruise terminal?
No. 1050 Caribbean Way is the corporate headquarters address. It is not the passenger embarkation terminal.
What is the Celebrity Cruises UK address?
RCL Cruises Ltd., trading as Celebrity Cruises, has a registered office at Building 7, The Heights, Brooklands, Weybridge, Surrey KT13 0XW, United Kingdom.
How do I complain about a Celebrity Cruises reservation?
Contact Reservations at 1-888-751-7804. Request a case number and keep the invoice, fare terms, deck plan, promotional offer, and written responses.
How do I complain after a Celebrity cruise?
Call post-cruise Guest Relations at 1-844-418-6824 or use the chat option on the official Contact Us page.
Can Celebrity apply a new promotion to an existing booking?
Eligibility depends on the fare, promotion, booking market, final-payment status, stateroom category, and current Best Price Guarantee terms. Contact Celebrity or the travel advisor before changing the reservation.
Can I cancel a Celebrity cruise?
A reservation can be canceled, but penalties may apply based on fare type, deposit terms, sailing length, and proximity to departure. Request the exact penalty and refund information before canceling.
Does Celebrity mail luggage tags?
Celebrity generally provides luggage tags electronically. Guests can print them before sailing, and blank tags are normally available from porters at the terminal.
Do I earn Captain’s Club points for a cruise I did not take?
Celebrity’s current rules generally award Club Points after an eligible sailing is completed. A paid but canceled or missed cruise does not ordinarily earn points.
How do I contact Celebrity Cruises Human Resources?
Celebrity Cruises does not prominently publish one universal public HR number. Applicants should use Royal Caribbean Group’s official careers site, and current employees should use internal Human Resources channels.
Who owns Celebrity Cruises?
Celebrity Cruises is owned by Royal Caribbean Group.
Is Celebrity Cruises publicly traded?
Celebrity Cruises is not separately traded. Parent company Royal Caribbean Group trades on the New York Stock Exchange under the symbol RCL.
Who is the president of Celebrity Cruises?
Laura Hodges Bethge is the president of Celebrity Cruises.
When was Celebrity Cruises founded?
Celebrity Cruises was founded in 1988.
How many ships does Celebrity Cruises operate?
Celebrity Cruises operated 15 ocean ships at the end of 2025 and is developing a separate river-cruise fleet.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com independently researches headquarters addresses, corporate phone numbers, parent companies, reservation and Guest Relations contacts, loyalty-program resources, complaint procedures, careers information, and reader reviews. Whenever possible, information is checked against official company contact pages, regulatory filings, investor resources, careers pages, cruise policies, and current support materials.
Page Update Note
This Celebrity Cruises corporate-office page was reviewed and updated on July 23, 2026, to verify the Miami headquarters address; replace the outdated corporate telephone number; distinguish Royal Caribbean Group headquarters from Celebrity Cruises customer support and the PortMiami cruise terminals; replace outdated reservation, Captain’s Club, Guest Relations, and lost-luggage contacts; add current reservation, online check-in, website-support, accessibility, group, charter, Flights by Celebrity, international, and day-of-travel numbers; add the UK registered-office address; clarify Human Resources and careers guidance; add booking, cabin-location, promotion, travel-advisor, cancellation, refund, Future Cruise Credit, check-in, luggage-tag, lost-property, Captain’s Club, accessibility, onboard-charge, excursion, and complaint guidance; update ownership, leadership, fleet, and river-cruise information; address searches involving the Celebrity Cruises headquarters, Miami address, U.S. address, UK address, head office, corporate phone number, and mailing address; summarize and clean up the four visible reviews; and preserve and center the existing image.
Disclaimer
CorporateOfficeHeadquarters.com is an independent corporate-information and review website. It is not affiliated with Celebrity Cruises, Inc., Royal Caribbean Group, Royal Caribbean International, Silversea, RCL Cruises Ltd., any cruise ship, travel advisor, port, terminal, airline, hotel, excursion provider, insurer, employee, contractor, or related organization.
Company names and trademarks belong to their respective owners. Addresses, phone numbers, email addresses, support hours, terminals, itineraries, fares, promotions, packages, loyalty rules, cancellation penalties, refund procedures, travel-document requirements, employment contacts, fleet details, and company information may change. Verify important details through Celebrity Cruises, Royal Caribbean Group, the current booking invoice, cruise-ticket contract, travel advisor, insurance policy, cruise documents, careers site, or official support resources before making a payment, canceling a reservation, mailing documents, applying for employment, or traveling to an office or port.
This page provides general corporate-contact and complaint information only. It does not provide medical, accessibility, immigration, passport, visa, insurance, employment, maritime, financial, or legal advice.
Reviews and comments reflect the experiences and opinions of individual contributors and are not independently verified statements of fact. CorporateOfficeHeadquarters.com cannot access a booking, change a stateroom, cancel a cruise, issue a refund, award Captain’s Club points, locate luggage, alter an onboard account, process a job application, or guarantee that Celebrity Cruises or Royal Caribbean Group will respond to a review posted here.
Share Your Celebrity Cruises Experience
Have you contacted Celebrity Cruises Reservations, Guest Relations, Captain’s Club, the accessibility department, Flights by Celebrity, website support, a travel advisor, onboard Guest Services, or the Miami corporate office about a booking, cabin, promotion, cancellation, refund, Future Cruise Credit, luggage, onboard charge, excursion, accessibility concern, loyalty account, employee interaction, or another issue? Share your experience below.
Helpful reviews include the ship, sail date, booking channel, issue involved, contact route used, response time, requested resolution, and final outcome.
Do not post booking numbers, stateroom numbers, passport information, dates of birth, Captain’s Club numbers, payment-card details, Future Cruise Credit numbers, onboard folios, medical records, accessibility forms, travel-insurance documents, airline records, private phone numbers, personal email addresses, employee schedules, or full names of nonexecutive employees.