Burlington corporate office headquarters are located in Burlington, New Jersey. People often search for the Burlington corporate office when they need the Burlington Coat Factory corporate office, Burlington Coat Factory headquarters, Burlington Stores headquarters, Burlington Coat Factory HQ, Burlington corporate address, customer service, return help, store complaint escalation, credit card support, gift card support, layaway help, product safety information, executive contact information, investor relations, legal correspondence, or help with unresolved store, refund, return, receipt, merchandise credit, associate, billing, gift card, loyalty, credit card, or customer-service complaints. Burlington Stores, Inc.’s principal executive office is listed at 2006 Route 130 North, Burlington, NJ 08016, and the corporate phone number is 1-609-387-7800.
Burlington Corporate Office and Headquarters Contact Information
- Company: Burlington Stores, Inc.
- Current Brand Name: Burlington
- Common / Legacy Search Name: Burlington Coat Factory
- Corporate Headquarters / Principal Executive Office Address: 2006 Route 130 North, Burlington, NJ 08016, USA
- Burlington Corporate Office Phone Number: 1-609-387-7800
- Burlington Customer Service Phone Number: 1-855-355-2875 / 1-855-355-BURL
- Customer Service Hours: Monday-Friday, 9 AM-6 PM Eastern
- Investor Relations Phone: 1-855-973-8445
- Investor Relations Email: In**@*****************rs.com
- Investor Relations Address Sometimes Listed: 1830 Route 130 North, Burlington, NJ 08016, USA
- Chief Executive Officer: Michael O’Sullivan
- Public Company: Burlington Stores, Inc.
- Stock Symbol: BURL on the New York Stock Exchange
- Official Burlington Website: Burlington.com
- Official Burlington Help Center: Burlington Help Center
- Official Burlington Contact Page: Contact Burlington Customer Service
- Official Burlington Store Locator: Find a Burlington Store
- Official Burlington Return Policy: Burlington Return Policy
- Official Burlington Gift Card Help: Burlington Gift Card Help
- Official Burlington Credit Card Help: Burlington Credit Card Help
- Official Burlington Layaway Policy: Burlington Layaway Policy
- Official Burlington Product Safety: Burlington Product Safety
- Official Burlington Investor Relations: Burlington Investor Relations
- Official Burlington Careers: Burlington Careers
The Burlington corporate office phone number is best treated as a headquarters and corporate-office contact. For most store, return, refund, receipt, merchandise credit, layaway, gift card, credit card, loyalty, product safety, associate, store manager, or customer-service issues, customers should begin with the Burlington store involved, Burlington Customer Service, the Help Center, or the support route tied to the issue before escalating to corporate headquarters.
Burlington Headquarters Address in New Jersey
Burlington Stores, Inc. lists its principal executive office at 2006 Route 130 North, Burlington, New Jersey 08016. This is the current headquarters address many readers search for when looking for Burlington Coat Factory corporate office, Burlington Coat Factory headquarters, Burlington Coat Factory HQ, Burlington Stores corporate office, Burlington Stores headquarters, Burlington corporate office, Burlington corporate address, or Burlington Stores Inc headquarters.
Older pages and directories may still show 1830 Route 130 North in Burlington, New Jersey. Burlington’s investor-relations contact page still lists that address for investor correspondence, while the company’s principal executive office is listed at 2006 Route 130 North. If you are mailing legal, investor, corporate, or complaint correspondence, verify the current address on Burlington.com or Burlington’s investor-relations website before sending documents.
Burlington Corporate Office vs. Burlington Customer Service
The Burlington corporate office is generally used for headquarters matters, investor relations, legal correspondence, media, corporate governance, corporate careers, vendor relations, executive-level concerns, and high-level unresolved complaints. Most customer issues should begin with the store involved, Burlington Customer Service, the Help Center, credit card support, gift card support, or the policy page tied to the issue.
Burlington customer support may ask for your store location, receipt, transaction date, item description, return details, gift card information, credit card account route, layaway details, loyalty account, product safety concern, associate interaction, or prior support history. Do not post receipt numbers, payment information, gift card numbers, credit card details, addresses, phone numbers, account emails, employee names, or screenshots containing private information in public comment sections.
Choose the Correct Burlington Support Route
- Store complaint: Contact the Burlington store involved and ask for the store manager first.
- Customer-service question: Call 1-855-355-2875 or use Burlington’s official contact page.
- Return or refund issue: Review Burlington’s official return policy and keep your receipt.
- Non-receipted return issue: Review Burlington’s return policy and bring the required ID if returning in store.
- Gift card issue: Use Burlington’s official gift card help route and keep full gift card numbers private.
- Credit card issue: Use Burlington Credit Card Help or the Burlington credit card account-management route.
- Layaway issue: Review Burlington’s official layaway policy and keep your layaway paperwork.
- Product safety or recall concern: Use Burlington’s product safety page or contact customer service.
- Vendor issue: Use Burlington’s vendor setup, vendor relations, EDI, routing, or appointment scheduling contacts.
- Investor inquiry: Use Burlington Investor Relations at In**@*****************rs.com or 1-855-973-8445.
- Corporate-level concern: Contact Burlington corporate office after store and customer-service routes have been attempted.
What to Have Before Contacting Burlington Corporate Office
- Your full name and contact information
- Burlington store location involved
- Date and approximate time of visit
- Receipt, transaction record, or return paperwork, but not in public comments
- Item name, brand, size, color, department, or UPC if available
- Gift card details, but only through official support channels
- Credit card account issue details, but not full card numbers
- Layaway agreement or payment record, if relevant
- Photos of damaged, defective, incorrect, or recalled merchandise, with private information removed
- Names of store managers or customer-service representatives previously contacted, if appropriate
- Case number, email thread, call notes, or written response from Burlington
- A short timeline and the specific resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing full payment-card numbers, gift card numbers, loyalty account details, receipt numbers, addresses, phone numbers, account emails, employee personal information, return verification details, ID information, or screenshots containing private data.
How to Escalate a Burlington Complaint
Start with the Burlington store involved. If the issue happened at a specific store, ask for the store manager or the manager on duty. Store leadership is usually the best first route for complaints about checkout, associate conduct, returns, merchandise credits, receipt issues, layaway, store cleanliness, fitting rooms, security, inventory, damaged merchandise, or in-store customer service.
If the store does not resolve the issue, contact Burlington Customer Service at 1-855-355-2875 or use Burlington’s official contact page. Provide the store location, visit date, receipt details, item information, names of people contacted, photos when relevant, and the specific resolution you are requesting.
If the matter remains unresolved after using store and customer-service routes, you may contact Burlington corporate office. Written corporate correspondence may be directed to Burlington Stores, Inc., 2006 Route 130 North, Burlington, NJ 08016. Corporate correspondence is best used for unresolved or higher-level issues after store management and Burlington Customer Service have been attempted.
Common Reasons Customers Contact Burlington Corporate Office
- Finding the Burlington corporate office or headquarters address
- Looking for Burlington Coat Factory corporate office or headquarters information
- Trying to contact Burlington customer service or corporate customer relations
- Store complaints involving associates, managers, checkout, fitting rooms, security, or store condition
- Return, refund, exchange, receipt, merchandise credit, or non-receipted return complaints
- Gift card, loyalty, layaway, credit card, or account-service issues
- Product safety, recall, defective item, damaged merchandise, or quality concerns
- Pricing, signage, clearance, markdown, or coupon-related concerns
- Lost and found, pickup, store hours, location, or inventory questions
- Vendor relations, supplier onboarding, routing, EDI, or distribution questions
- Investor relations, media, careers, privacy, legal, or corporate correspondence questions
Burlington Return, Refund, Receipt, and Merchandise Credit Complaints
Burlington return complaints may involve receipts, non-receipted returns, merchandise credits, return timing, items without original packaging, damaged products, gift receipts, price adjustments, layaway returns, third-party verification, or ID requirements. Review Burlington’s current return policy before escalating and bring your original receipt whenever possible.
If a return is denied or handled differently than expected, ask the store to explain the return-policy reason. Keep your receipt, merchandise credit, item tags, packaging, and any written response from Burlington. If you contact customer service, include the store location, return date, item details, and what resolution you are requesting.
Burlington Gift Card, Credit Card, Loyalty, and Layaway Complaints
Gift card complaints may involve balance issues, lost cards, e-gift card delivery, redemption problems, or suspected gift card fraud. Use Burlington’s official gift card support and keep full gift card numbers private. Do not post gift card numbers in public comments.
Credit card complaints may involve account access, rewards, payments, billing, interest, late fees, declined applications, or card servicing. Burlington’s store customer service may not be able to resolve all credit card servicing issues directly, so use Burlington Credit Card Help or the official credit card account-management route.
Layaway complaints may involve payment deadlines, service fees, canceled layaway, returned layaway merchandise, merchandise credit, or store-specific layaway availability. Review the current layaway policy and keep your layaway paperwork and payment record before contacting the store or customer service.
Burlington Store, Associate, and Product Complaints
Store complaints may involve customer service, checkout delays, store cleanliness, fitting rooms, restrooms, merchandise organization, store safety, security interactions, manager response, product availability, damaged merchandise, or product pricing. Start with the store manager because many store-level issues require local review.
Product complaints may involve damaged merchandise, missing pieces, defective goods, recalls, product safety, incorrect pricing, or quality concerns. Keep the item, receipt, photos, tags, packaging, and any product-safety notices until Burlington confirms the next step.
Burlington Vendor, Supplier, and Business Contacts
Vendor and supplier questions should not be routed through regular customer service when the issue involves vendor setup, vendor relations, EDI, routing, shipment scheduling, chargebacks, invoice deductions, packing requirements, labeling, or distribution center appointments. Burlington provides separate vendor setup, vendor relations, EDI, routing, and appointment scheduling contact routes for business partners.
Investor questions should go through Burlington Investor Relations. Media requests should use Burlington’s media resources. Career questions should use Burlington’s official careers site, not customer service.
Burlington Reviews and Complaints
Burlington reviews vary by store location, inventory, staffing, return situation, product category, and support route. Positive reviews often mention off-price deals, apparel, shoes, baby items, home goods, coats, beauty, accessories, seasonal merchandise, and bargain-hunting finds. Complaints often involve returns, receipts, merchandise credits, long checkout lines, associate behavior, store organization, fitting rooms, pricing, gift cards, credit card support, layaway, and difficulty reaching the right escalation path.
If you leave a Burlington review below, include the store location, visit date, issue type, support route used, whether the issue involved returns, receipts, merchandise credit, gift cards, credit card help, layaway, store service, product condition, corporate office, or customer service, and whether the complaint was resolved. Do not include private payment, gift card, receipt, address, phone, email, ID, employee, or account information in a public comment.
Scam and Fake Burlington Support Warning
When searching for Burlington customer service, Burlington corporate office, Burlington Coat Factory headquarters, Burlington phone number, gift card help, credit card support, returns, refunds, or store complaint escalation, make sure you are using official Burlington.com pages, the Burlington Help Center, official store pages, or trusted corporate-office resources.
Be cautious with fake Burlington job postings, fake refund emails, fake gift card offers, fake customer-service numbers, suspicious social media ads, fake credit card support, and third-party pages asking for payment or account information before providing support. Do not provide passwords, one-time passcodes, full payment-card numbers, bank login details, gift card numbers, wire transfers, remote access, ID images, or private account documents to anyone who contacts you unexpectedly claiming to represent Burlington, a refund department, a credit card department, a gift card department, or customer service.
Burlington Competitors and Related Corporate Office Pages
Customers researching Burlington corporate office information may also compare related off-price retail and discount retail corporate office pages, including TJ Maxx Corporate Office, Ross Stores Corporate Office, Marshalls Corporate Office, HomeGoods Corporate Office, Five Below Corporate Office, Target Corporate Office, and Walmart Corporate Office. These companies may have similar complaint categories involving returns, receipts, gift cards, credit cards, store service, merchandise quality, pricing, and customer-service escalation.
Related Resources
- Official Burlington Website
- Burlington Help Center
- Contact Burlington Customer Service
- Burlington Store Locator
- Burlington Return Policy
- Burlington Gift Card Help
- Burlington Credit Card Help
- Burlington Layaway Policy
- Burlington Product Safety
- Burlington Vendor Contacts
- Burlington Investor Relations
- Burlington Careers
- TJ Maxx Corporate Office
- Ross Stores Corporate Office
- Marshalls Corporate Office
- HomeGoods Corporate Office
- Five Below Corporate Office
Frequently Asked Questions About Burlington Corporate Office
Where is Burlington headquarters?
Burlington Stores, Inc. lists its principal executive office at 2006 Route 130 North, Burlington, NJ 08016.
What is the Burlington corporate office address?
The Burlington corporate office and principal executive office address is Burlington Stores, Inc., 2006 Route 130 North, Burlington, New Jersey 08016.
Is Burlington Coat Factory the same as Burlington?
Burlington is the current public brand name. Many customers still search for Burlington Coat Factory because that older name is widely recognized, but the company is now known as Burlington Stores, Inc. and operates primarily under the Burlington name.
What is the Burlington corporate office phone number?
The Burlington corporate office phone number is 1-609-387-7800.
What is the Burlington customer service phone number?
Burlington Customer Service can be reached at 1-855-355-2875, also promoted as 1-855-355-BURL.
What are Burlington customer service hours?
Burlington lists customer service hours as Monday-Friday, 9 AM-6 PM Eastern.
Who is the CEO of Burlington Stores?
Michael O’Sullivan is Chief Executive Officer of Burlington Stores, Inc.
Is Burlington a public company?
Yes. Burlington Stores, Inc. is publicly traded on the New York Stock Exchange under the stock symbol BURL.
How do I file a complaint with Burlington?
Start with the Burlington store involved and ask for the store manager. If the issue remains unresolved, contact Burlington Customer Service at 1-855-355-2875 or use the official contact page. Keep your store location, receipt, visit date, item details, support history, and requested resolution.
Should I contact Burlington corporate office about a store return or refund?
Start with the store involved and Burlington Customer Service first because returns, refunds, receipt issues, and merchandise credits usually require store-level review. Corporate correspondence is better suited for unresolved or higher-level issues after normal support routes have been attempted.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, retailers, restaurants, travel companies, financial institutions, insurance companies, and service providers. This page is designed to help readers identify the correct Burlington corporate office, customer-service, store, return, gift card, credit card, layaway, vendor, investor-relations, or complaint route before escalating a concern.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Burlington Stores, Inc., Burlington, Burlington.com, Burlington Coat Factory, any Burlington store, any Burlington credit card issuer, any payment processor, any gift card provider, any vendor, any distribution center, any employee, or any customer-service representative. This page is for informational purposes only. Corporate details, addresses, phone numbers, support routes, return policies, gift card terms, credit card terms, layaway rules, product availability, store policies, pricing policies, vendor contacts, investor contacts, and complaint processes may change over time. For official help with a Burlington store visit, return, refund, receipt, merchandise credit, gift card, credit card, layaway, product safety issue, vendor question, or customer-service concern, visit Burlington.com or contact Burlington through official channels.
Share Your Experience
Have you contacted Burlington corporate office, Burlington Customer Service, a Burlington store, store management, gift card support, credit card support, layaway support, product safety support, vendor relations, investor relations, or another Burlington department about a return, refund, receipt, merchandise credit, store complaint, associate issue, gift card problem, credit card issue, layaway concern, pricing question, damaged product, product safety issue, or customer-service complaint? Share your experience below.
Helpful reviews include the store location, issue type, support route used, how long it took to receive a response, and whether the complaint was resolved. Please do not post private information such as receipt numbers, payment information, gift card numbers, credit card details, addresses, phone numbers, email addresses, ID information, employee personal information, or screenshots containing private data.
