Cintas Corporate Office: Headquarters, Customer Service and Complaints

Cintas corporate office is located in the Cincinnati, Ohio, area at 6800 Cintas Boulevard in Mason. This guide provides the current Cintas headquarters address, corporate phone number, customer service contacts, billing support, local-office finder, careers information, and steps for escalating a service complaint.

Cintas Corporation provides uniform rental, facility services, first aid and safety products, fire protection, restroom supplies, workplace water services, and other business services. Because most Cintas accounts are serviced through a local branch and route representative, the correct contact depends on whether the issue involves service, billing, catalog orders, a new quote, employment, or corporate correspondence.

Cintas Corporate Office Address in Mason, Ohio

Cintas describes its headquarters as being in Cincinnati, while its physical street address is in Mason, Ohio, part of the Cincinnati metropolitan area. This explains why searches and company documents may show either “Cintas headquarters Cincinnati” or “Cintas headquarters Mason, Ohio.”

The Cintas corporate headquarters phone number is 1-513-459-1200. The headquarters should generally be used for corporate correspondence rather than routine uniform, route-service, invoice, or product-order problems.

Cintas Phone Numbers and Contact Information

The previously listed 1-800-786-4367 number remains active, but Cintas currently identifies it with catalog and store support. Existing service customers should generally start with their local representative, local Cintas office, myCintas, or 1-888-491-5770.

Which Cintas Department Should You Contact?

• Missed delivery, supply shortage, route problem, or service quality: Contact the assigned service representative or local branch first.
• Invoice, automatic payment, statement, credit, or payment question: Use myCintas or call billing support at 1-888-842-9550.
• Adding or removing uniform wearers: Use myCintas, the assigned representative, or the existing-service form.
• Catalog order, shipping, product return, or store order: Call 1-800-786-4367.
• New uniform, facility, safety, or fire-protection service: Call 1-800-246-8271 or request a quote online.
• Local fire-protection or first-aid service: Use the Cintas location finder to identify the appropriate branch.
• Job application: Apply through the official Cintas careers website.
• Corporate matter: Call 1-513-459-1200 or write to the corporate office.

Cintas Current-Service Problems

Cintas services are frequently managed through a local branch, route service representative, account manager, or service manager. For a missed delivery, incorrect product quantity, damaged item, unresolved supply request, or service-quality problem:

1. Contact the service representative listed on the invoice, delivery paperwork, account portal, or prior correspondence.
2. Identify the location, account number, service date, affected product, and requested correction.
3. Photograph incorrect deliveries or service conditions when documentation would help explain the issue.
4. Request a case, reference, or confirmation number for the complaint.
5. If the representative cannot resolve it, ask for the local service manager or branch manager.
6. Submit the problem through the Cintas existing-service form or call 1-888-491-5770.
7. Keep copies of invoices, service records, emails, photographs, and promised adjustments.

For ongoing route-service problems, a written timeline is more useful than repeatedly explaining the issue from the beginning. Include service dates, missed visits, the names of people contacted, and any promised credits or replacement deliveries.

Cintas Billing, Invoice, and Payment Support

Cintas billing support can assist with invoice or statement questions, payments, credits, and related account issues. Current customers can:

• Sign in to myCintas to view eligible invoices, statements, payments, and service information.
• Send a message through the myCintas account.
• Contact the local Cintas office.
• Call billing support at 1-888-842-9550.

How to dispute a Cintas invoice or automatic payment

1. Compare the charge with the service agreement, delivery record, invoice, and account statement.
2. Identify the exact invoice, payment, service period, amount, and reason for the dispute.
3. Contact Cintas billing support and the local service manager.
4. Ask whether the charge is pending, completed, credited, or connected to a final invoice or contract term.
5. Submit supporting records through an official Cintas channel.
6. Request written confirmation of any credit, refund, payment change, or account adjustment.
7. If a payment appears unauthorized, contact the financial institution using its verified number after reporting the issue to Cintas.

Do not publish invoice images, banking information, account numbers, or payment credentials in the review section.

How to Cancel or Change Cintas Service

Many Cintas relationships are business service agreements. Cancellation requirements, notice periods, product-return procedures, and possible final charges depend on the applicable agreement.

1. Review the current service agreement, including its term, renewal, notice, pricing, and termination provisions.
2. Contact the assigned representative or local service manager.
3. Submit the request in writing using the notice method and address required by the agreement.
4. State which locations, services, products, or wearers are affected and the requested effective date.
5. Ask for written confirmation of the service end date, equipment or garment pickup, outstanding invoices, and final balance.
6. Maintain an inventory of uniforms, mats, dispensers, cabinets, equipment, or other Cintas property awaiting return.
7. Retain proof of delivery for written notices and records of all returned property.

If there is a disagreement about contract terms or cancellation charges, document the issue and seek appropriate professional advice when necessary. This page does not interpret contracts or provide legal advice.

How to Find a Local Cintas Office

Local Cintas branches may handle uniform rental, facility services, first aid and safety, or fire protection. Available services and telephone numbers differ by location.

Use the Cintas location finder and search by city, state, or ZIP code. The results can be filtered by:

• Uniform Services
• Facility Services
• First Aid & Safety
• Fire Protection

A local branch is often the most direct route for delivery schedules, route representatives, service managers, physical equipment, inspections, garment inventory, and location-specific complaints.

Cintas Careers and Human Resources

Cintas does not publish one general public Human Resources number for every employee, former employee, applicant, and location. The corporate number should not be described as a dedicated HR line.

• Careers and open positions: careers.cintas.com
• Alternate official job site: jobs.cintas.com
• Applicant accommodation assistance: 1-877-692-3211
• Current employees: Use the internal employee portal, local HR manager, supervisor, or contact information supplied with benefits and employment documents.

The accommodation number is intended for applicants who need special assistance applying for a posted position. It is not a general recruiting-status or employee-benefits number.

Cintas Job, Billing, and Impersonation Fraud

Cintas has published an official warning about individuals impersonating Cintas employees in recruitment, billing, payment, and other schemes. Warning signs can include:

• Requests to pay money during an application, interview, or onboarding process
• Fraudulent checks followed by instructions to purchase equipment or send money
• Messages from free email services or domains that resemble, but do not exactly match, Cintas.com
• Unexpected requests to change payment or ACH information
• Urgent requests to wire money to an unfamiliar individual, company, or bank account
• Offer letters or interviews for jobs that cannot be found on the official Cintas careers websites

Cintas states that it will not ask for payment during the application, recruitment, or onboarding process. Apply directly through the official career sites and review the Cintas impersonation fraud alert.

Suspicious messages using the Cintas name may be reported to fraud@cintas.com. If money or sensitive information was provided to an impostor, contact the affected financial institution and consider reporting the incident to the Federal Trade Commission or FBI Internet Crime Complaint Center.

How to Escalate a Cintas Complaint

1. Begin with the assigned route representative, service representative, or account manager.
2. Ask for the local service manager or branch manager if the first contact cannot resolve the issue.
3. For billing concerns, call 1-888-842-9550 and request written confirmation of the outcome.
4. For other current-service problems, use the existing-service form or call 1-888-491-5770.
5. Record dates, service locations, invoice numbers, representative names, reference numbers, promised actions, and deadlines.
6. Send a concise written summary with the resolution being requested.
7. If local and customer-service channels remain unsuccessful, write to Cintas Corporation at its corporate mailing address or call 1-513-459-1200.

About Cintas Corporation

Cintas Corporation is a publicly traded business-services company headquartered in the Cincinnati area. Its shares trade on the Nasdaq Global Select Market under the symbol CTAS. Todd M. Schneider is Cintas’s President and Chief Executive Officer.

Cintas reports serving more than one million businesses with products and services intended to help workplaces remain clean, safe, stocked, and professionally presented. Customers include organizations in healthcare, hospitality, manufacturing, food service, education, government, automotive, retail, and other industries.

Cintas Products and Services

• Uniform rental: Workwear, laundering, garment maintenance, delivery, and wearer management
• Facility services: Mats, mops, towels, restroom supplies, dispensers, cleaning products, and hygiene services
• First aid and safety: First aid cabinets, safety supplies, personal protective equipment, AEDs, eyewash stations, and training
• Fire protection: Fire extinguishers, alarm systems, sprinkler systems, inspections, and related services
• Workplace water: Water dispensers, filtration, delivery, and related workplace hydration services
• Direct-purchase apparel: Uniforms, branded clothing, custom garments, and catalog products
• Online account tools: Invoice access, payments, wearer changes, service requests, company stores, and training resources

Cintas Competitors and the UniFirst Transaction

Cintas competes across uniform rental, workplace supplies, facility services, safety products, and fire protection. Major competitors include UniFirst, Vestis, local uniform and linen companies, regional fire-protection providers, and Aramark in overlapping business-service categories.

In March 2026, Cintas entered into an agreement to acquire UniFirst. UniFirst shareholders subsequently approved the transaction, but the companies stated that closing remained subject to regulatory approval and other conditions. Until the transaction closes, Cintas and UniFirst continue to operate as separate companies, and customers should continue using their existing company contacts and contracts.

Official Cintas Resources

• Cintas general contact page
• Existing-service contact form
• Cintas location finder
• myCintas account login
• Cintas billing support
• Cintas catalog and store
• Cintas careers
• Cintas fraud alert
• Cintas Investor Relations
• Cintas official website

Cintas Corporate Office Frequently Asked Questions

Where is Cintas headquarters?

Cintas Corporation’s physical headquarters is located at 6800 Cintas Boulevard, Mason, OH 45040, in the Cincinnati metropolitan area.

Why is Cintas headquarters sometimes listed as Cincinnati?

Cintas describes itself as headquartered in Cincinnati, while the physical street address is in nearby Mason. Corporate filings may use the mailing address P.O. Box 625737, Cincinnati, OH 45262-5737.

What is the Cintas corporate office phone number?

The Cintas corporate headquarters phone number is 1-513-459-1200.

What is the best Cintas customer service number?

For general current-service assistance, Cintas lists 1-888-491-5770. Local account and route problems may be resolved faster through the assigned representative or local branch.

Is 1-800-786-4367 still a Cintas number?

Yes. Cintas currently lists 1-800-786-4367 for catalog and store customer service. It should not be presented as the only contact for every Cintas service.

What is the Cintas billing phone number?

For invoices, statements, payments, or credits, call Cintas billing support at 1-888-842-9550.

How do I contact my local Cintas office?

Use the Cintas location finder and search by city, state, or ZIP code. Filter the results by uniform services, facility services, first aid and safety, or fire protection.

How do I report missed Cintas service?

Contact the assigned service representative first. If unresolved, ask for the local service manager, use the existing-service form, or call 1-888-491-5770.

How do I dispute a Cintas invoice?

Compare the invoice with the service agreement and delivery records, then contact billing support and the local manager. Identify the exact charge and request written confirmation of any adjustment or credit.

How do I cancel Cintas service?

Review the service agreement and submit written notice using the method required by that agreement. Ask Cintas to confirm the termination date, product pickup, returned property, and final balance.

How do I contact Cintas Human Resources?

Cintas does not publish one general HR number for every inquiry. Applicants should use the careers website. Current employees should contact their supervisor, local HR manager, or the internal resources supplied with their employment documents.

What is the Cintas applicant-assistance number?

Applicants needing special assistance or an accommodation for a posted position can call 1-877-692-3211. This is not a general application-status line.

Does Cintas ask job applicants to purchase equipment?

Cintas states that it does not request payment during the application, recruitment, or onboarding process. Requests to deposit checks, purchase equipment, or send money are warning signs of an impersonation scam.

How do I verify a Cintas invoice or email?

Contact a known representative, local branch, or official Cintas number. Do not use contact information contained only in a suspicious message. Cintas accepts reports of suspected impersonation at fraud@cintas.com.

Is UniFirst owned by Cintas?

Cintas and UniFirst entered into an acquisition agreement in 2026, but they remain separate companies until the transaction formally closes. Verify the current transaction status before describing UniFirst as a Cintas subsidiary.

Can CorporateOfficeHeadquarters.com resolve a Cintas complaint?

No. This website is independent of Cintas and cannot access accounts, change service, issue refunds, cancel contracts, adjust invoices, or contact an employee on a reader’s behalf.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has published corporate contact information and customer feedback resources for many years. For this update, Cintas’s corporate address, headquarters phone, customer service routes, billing number, catalog support, local-office finder, careers information, fraud warning, leadership, and pending UniFirst transaction were checked against current Cintas and regulatory sources.

Page Update Note

This Cintas corporate office page was reviewed and expanded on September 1, 2026. The update clarified the Mason and Cincinnati addresses, added the current general-service and billing numbers, correctly identified 1-800-786-4367 as catalog support, removed the unverified fax from the main contact information, added local-office and complaint-escalation guidance, updated careers and fraud information, and added dedicated links for reading and submitting reviews.

Disclaimer

CorporateOfficeHeadquarters.com is an independent informational and review website and is not affiliated with Cintas Corporation. This page does not provide Cintas customer service, contract interpretation, legal advice, employment decisions, refunds, billing adjustments, or account access. Contact information and business arrangements can change; verify important requests through Cintas’s official website or an established account representative.

Cintas Customer Reviews and Complaints

At the time of this update, three Cintas reviews were visible on CorporateOfficeHeadquarters.com. One March 2025 review alleged interrupted facility service, communication problems, automatic deductions, and difficulty obtaining a refund. Another March 2025 review described an applicant’s concerns about an interview and subsequent job applications. A December 2022 review reported a fraudulent job offer from someone impersonating a Cintas HR representative.

These reviews represent individual experiences and allegations. They do not establish that every Cintas customer or applicant will have the same experience. With only three visible reviews addressing different issues, there is not enough consistent information to identify a reliable overall customer trend or rating.

Share Your Cintas Experience

Have you dealt with Cintas uniform rental, route service, facility supplies, billing, fire protection, first aid and safety, a catalog order, a job application, or the corporate office? Share a specific, respectful, first-hand review below.

Helpful details include the service involved, the approximate date, whether the issue was local or corporate, which support route you used, how Cintas responded, and whether the problem was resolved.

Do not post bank information, payment details, invoice or account numbers, login credentials, private employee records, home addresses, contract documents, or other confidential information. Posting a review does not contact Cintas, change an account, dispute a payment, cancel a service agreement, or submit a job application.