Winn-Dixie corporate office and headquarters are located in Jacksonville, Florida. The grocery retailer returned its headquarters operation to 5050 Edgewood Court in late 2025 and formally debuted the updated office in 2026. This page provides current corporate contact information, ownership and leadership details, store and headquarters distinctions, and guidance for resolving grocery, rewards, online-order, gift-card, recall, and product concerns.
Winn-Dixie Corporate Office and Jacksonville Headquarters
- Parent organization: The Winn-Dixie Company, LLC
- Retail banner: Winn-Dixie
- Consumer-site operating name: Winn-Dixie Stores, LLC
- Corporate headquarters address: 5050 Edgewood Court, Jacksonville, FL 32254
- Winn-Dixie corporate phone number: 1-904-783-5000
- Toll-free corporate number: 1-800-967-9105
- Customer Care Center: 1-844-745-0463
- Alternate published Customer Service number: 1-866-WINN-DIXIE / 1-866-946-6349
- Official website: WinnDixie.com
The Edgewood Court office is The Winn-Dixie Company’s corporate headquarters and Store Support Center. It supports company leadership, store operations, merchandising, marketing, finance, technology, real estate, human resources, communications, vendor relations, and other administrative functions.
The corporate office is not a neighborhood supermarket, liquor store, grocery pickup location, distribution center, public return counter, former pharmacy, product-testing laboratory, rewards service desk, gift-card counter, or walk-in complaint office.
Do not bring groceries, recalled products, pharmacy records, gift cards, employment documents, payments, online returns, or perishable merchandise to headquarters unless Winn-Dixie provides specific written instructions.
Winn-Dixie Headquarters and Corporate Phone Clarification
The Winn-Dixie corporate-office telephone number is 1-904-783-5000. Winn-Dixie also publishes 1-800-967-9105 as a toll-free headquarters contact.
These are corporate and administrative numbers. They are not the best first contact for:
- A complaint about a particular store
- A refund or exchange
- A missing or incorrect grocery item
- A pickup or delivery order
- Rewards points or digital coupons
- A gift-card balance
- A product recall
- A suspected food-quality problem
- A former Winn-Dixie pharmacy record
- An employment application
For immediate consumer assistance, call the Customer Care Center at 1-844-745-0463 or use the official contact form.
- Customer Care Center: 1-844-745-0463
- Alternate Customer Service number: 1-866-946-6349
- Online contact form: Contact Winn-Dixie
- Customer FAQs: Winn-Dixie Help Center
The contact page states that online inquiries may take approximately 7–14 business days for a response. Use the telephone number or local store when a matter is time-sensitive.
Winn-Dixie Customer Support Mailing Address
Winn-Dixie publishes the following Customer Support correspondence address:
Winn-Dixie Customer Support
P.O. Box B
Jacksonville, FL 32203-0297
This address may be used for appropriate written Customer Support correspondence. It should not be treated as a general merchandise-return, pharmacy-record, payment, legal-service, tax-record, employment-file, or perishable-food mailing address.
Do not mail original receipts, gift cards, payment-card information, identification documents, private employee records, prescription information, or a potentially unsafe food product unless an authorized representative provides specific instructions.
Winn-Dixie Ownership and Company Structure
The current parent organization is The Winn-Dixie Company, LLC, formerly known as Southeastern Grocers. Winn-Dixie is its principal grocery banner.
In 2024, ALDI acquired Southeastern Grocers. In February 2025, a private-investor consortium led by Winn-Dixie executive Anthony Hucker and including C&S Wholesale Grocers acquired Southeastern Grocers and approximately 170 Winn-Dixie and Harveys grocery and liquor locations back from ALDI.
C&S is an investor, grocery supplier, and strategic partner. Winn-Dixie should not be described simply as a wholly owned C&S subsidiary.
ALDI separately retained approximately 220 previously acquired Winn-Dixie and Harveys locations for conversion to the ALDI format through 2027. A store owned for ALDI conversion may therefore have a different long-term status from a store operated as part of The Winn-Dixie Company’s continuing portfolio.
Southeastern Grocers Became The Winn-Dixie Company
Southeastern Grocers changed its name to The Winn-Dixie Company in January 2026. The current organization is focused primarily on Florida and southern Georgia.
In June 2026, the company completed the conversion of its remaining Harveys Supermarket locations to the Winn-Dixie banner. Current and planned investments include remodeled stores, new locations, expanded private-label offerings, online grocery services, and improvements to the Jacksonville headquarters and local store network.
Because stores have been sold, closed, converted, acquired, remodeled, and opened during the ownership transition, customers should use the current store locator rather than rely on an old store count or address list.
Winn-Dixie Store Versus Corporate-Office Responsibilities
A particular Winn-Dixie store should usually be the first contact for:
- A grocery purchase made at that store
- A missing receipt
- An incorrect shelf or register price
- A refund or exchange request
- A product that appears expired
- A damaged or spoiled product
- An employee-service complaint
- Store cleanliness or restroom conditions
- Cart, parking-lot, or accessibility concerns
- Local product availability
- Pickup-order preparation
- A liquor-store transaction
- A lost item
Use the official Winn-Dixie store locator to identify the current store address, telephone number, departments, and operating hours.
Ask for the store manager when the first employee cannot resolve a transaction or store-specific complaint. Contact Customer Care when the store does not respond or the issue requires additional company-level review.
How to Escalate a Winn-Dixie Store Complaint
- Identify the location: Record the store address, store number, city, date, and approximate time.
- Keep the receipt: Preserve the original or digital receipt and the payment record.
- Document the issue: Photograph the product, shelf label, package, posted offer, or relevant condition without photographing unrelated customers.
- Contact the department: Speak with the applicable grocery, meat, seafood, deli, bakery, produce, liquor, pickup, or front-end manager.
- Ask for the store manager: Explain what happened, what has already been attempted, and the resolution requested.
- Contact Customer Care: Call 1-844-745-0463 or submit the official contact form.
- Request a case number: Keep later telephone and email contacts connected to the same complaint.
- Save the response: Retain refund confirmations, replacement promises, return instructions, and follow-up dates.
- Contact headquarters only when appropriate: An unresolved company-level matter may be raised through 1-904-783-5000, but headquarters may refer the transaction back to the store or Customer Care.
Expired, Spoiled, Damaged, or Incorrect Grocery Products
When a product appears expired, spoiled, damaged, contaminated, mislabeled, or otherwise unsuitable:
- Stop using or consuming it
- Keep the product and packaging when it can be stored safely
- Save the receipt
- Photograph the label, UPC, expiration date, lot code, and condition
- Contact the store manager
- Ask for the current refund, replacement, or product-review procedure
- Contact Customer Care if the store does not resolve the concern
Do not leave a potentially unsafe perishable product unrefrigerated merely to preserve evidence. Photograph it and ask Winn-Dixie or the appropriate safety authority how it should be retained or discarded.
Foreign Objects and Food-Safety Concerns
If a food product appears to contain metal, glass, plastic, insects, an undeclared ingredient, or another foreign material:
- Stop consuming the product.
- Keep the package, UPC, lot code, date information, and receipt.
- Photograph the product and foreign material.
- Keep the object in a safe container without unnecessarily handling it.
- Notify the store manager.
- Contact Winn-Dixie Customer Care.
- Ask whether the matter has been routed to quality assurance, the supplier, or the appropriate product team.
- Seek medical or dental care when an injury or illness occurs.
- Report a serious or unresolved safety concern to the appropriate food-safety regulator.
Do not post medical records, photographs identifying a patient, or unsupported statements that a product caused an illness before the facts have been evaluated.
Winn-Dixie Product Recalls
Winn-Dixie maintains an official page for product-recall information. Follow the instructions in the specific notice because some recalled products should be returned while others should be discarded.
- Product recalls: Winn-Dixie recall notices
- Published recall-question number: 1-866-946-6349
- Hours published with recall notices: Monday–Friday, 8:00 a.m.–7:00 p.m. Eastern Time; Saturday, 8:00 a.m.–4:00 p.m. Eastern Time
These hours are specifically published with Winn-Dixie’s recall information and should not be assumed to apply to every corporate or Customer Care department.
For a severe allergic reaction, choking, poisoning concern, or other immediate medical emergency, call 911 or the appropriate emergency service rather than waiting for the store or corporate office to respond.
Winn-Dixie Online Shopping, Pickup, and Delivery
Winn-Dixie offers online grocery shopping with pickup and delivery options in participating areas.
- Online shopping: Shop Winn-Dixie online
- Online-shopping FAQs: Pickup, delivery, and refund help
- Customer Care: 1-844-745-0463
For a pickup or delivery problem, gather:
- Order number
- Fulfilling store
- Delivery or pickup date
- Missing, substituted, damaged, or incorrect items
- Final receipt
- Refund or adjustment shown
- Photographs when relevant
- Any third-party delivery information
Begin with the online-shopping support tools or fulfilling store. A third-party driver or platform may control some delivery-related matters, while Winn-Dixie may control product selection, substitutions, pricing, and store preparation.
Winn-Dixie Rewards and Digital Coupons
Winn-Dixie Rewards allows registered customers to earn points on qualifying purchases and redeem them for grocery savings.
- Rewards information: Winn-Dixie Rewards
- Rewards help: Rewards and digital-coupon FAQs
- Customer Care Center: 1-844-745-0463
Under the current published program information:
- Customers generally need at least 100 points before redeeming rewards.
- Every 100 points equals $1 in grocery savings.
- Points generally expire on the last day of the month six months after they were earned.
- Digital coupons must be clipped or activated before the qualifying transaction.
- The registered telephone number or app barcode can be used at checkout.
For missing points or coupons, save the receipt, account email or telephone number, offer screenshot, and date of purchase. Do not publish the full rewards ALT ID, account password, PIN, date of birth, or private purchase history.
Winn-Dixie Gift Cards
Winn-Dixie offers traditional and electronic gift cards. Gift-card orders and delivery may be administered through a specialized third-party gift-card platform.
- Gift-card information: Winn-Dixie gift cards
- Gift-card balance number: 1-866-493-4438
Keep the purchase receipt and activation record. For a gift card that was not delivered, contact the support service associated with the gift-card order before contacting the corporate office.
Never publish a complete gift-card number, PIN, barcode, balance, activation receipt, or recipient email address.
No legitimate government agency, utility, court, law-enforcement department, technology company, or employer should demand payment using Winn-Dixie gift cards. An unexpected demand for payment by gift card is a scam warning sign.
Winn-Dixie Pharmacy Closures
Winn-Dixie no longer operates the pharmacy services described in older company profiles. Winn-Dixie and Harveys pharmacy operations closed in 2023, and prescription files were transferred to designated CVS or Walgreens pharmacies.
- Former pharmacy transfer list: Winn-Dixie pharmacy closures
- Questions about former pharmacies: 1-844-745-0463
For a prescription refill, medication-transfer, vaccination record, controlled-substance question, or insurance rejection, contact the receiving pharmacy, current pharmacy, prescribing provider, insurer, or pharmacy benefit manager.
The Jacksonville headquarters is not a pharmacy and cannot dispense medication. Do not post prescription numbers, medication lists, diagnoses, dates of birth, insurance member numbers, or private health information in the comments.
Winn-Dixie Leadership
- Anthony Hucker: Chairman and Chief Executive Officer
- Adam Kirk: Chief of Store Operations
- Gayle Shields: Chief Merchandising and Marketing Officer
- Jayson Roy: Senior Vice President, Real Estate and Store Development
- Jennifer Short: Chief People Officer
- Raymond Rhee: Chief Financial Officer
- Todd Renaud: Chief Information Officer
- Zack Bingham: Chief of Staff
Executive roles can change. Review the official Winn-Dixie company and leadership page for the current published team.
Winn-Dixie Careers and Human Resources
Winn-Dixie does not publish the headquarters switchboard as a dedicated public Human Resources line.
Applicants should search and apply through the official Winn-Dixie careers website.
A job may be associated with:
- A grocery or liquor store
- The Jacksonville Store Support Center
- Distribution or supply-chain operations
- Merchandising or marketing
- Technology
- Finance
- Real estate and store development
- Another company or service provider
Current associates should use their manager, Human Resources or People team, payroll, benefits, leave, safety, ethics, employee-relations, or other established internal channels.
Do not post Social Security numbers, employee IDs, wage records, tax forms, medical information, background-check records, private manager details, or confidential workplace documents.
Media, Vendor, and Business Contacts
Media, vendor, and advertising contacts are separate from ordinary Customer Care.
- Media telephone: 1-904-370-6029
- Media email: me***@*******ie.com
- Press releases: Winn-Dixie media center
- New vendor applications: Use the official vendor-registration link available through Winn-Dixie’s contact page
The media address should not be used for refunds, store complaints, rewards accounts, pickup orders, former pharmacy records, or employment concerns.
Winn-Dixie Reader Complaints and Review Themes
Visible reader submissions on this page have described alleged concerns involving expired grocery products, store-management responses, employee conduct, loud employee conversations, a foreign object in a private-label food product, and uncertainty about store closures. One visible submission also praised the information received about whether particular locations would remain open.
These are individual, unverified reader accounts. They do not establish that every Winn-Dixie store, manager, employee, product, or transaction has the same outcome.
A helpful review identifies the general store location, department, type of product or service, contact route used, approximate response time, and whether the issue was resolved. It should avoid unnecessary employee names, private telephone numbers, insults, medical details, and unsupported accusations.
Winn-Dixie Competitors and ALDI Relationship
Consumers comparing grocery prices, store experiences, private-label products, pickup, delivery, rewards, and regional supermarket operations may also research:
Publix and Walmart are separate grocery competitors.
ALDI briefly owned Southeastern Grocers and continues converting separately retained locations to the ALDI format. ALDI is not the current parent company of The Winn-Dixie Company portfolio reacquired by the private-investor consortium in 2025.
Official Winn-Dixie Resources
- Official Winn-Dixie website
- Company and leadership information
- Contact Winn-Dixie
- Customer FAQs
- Store locator
- Online grocery shopping
- Online-shopping FAQs
- Winn-Dixie Rewards
- Gift cards
- Product recalls
- Former pharmacy transfer information
- Privacy policy
- Winn-Dixie careers
- Winn-Dixie media center
Frequently Asked Questions
Where is Winn-Dixie headquarters?
Winn-Dixie headquarters are located at 5050 Edgewood Court, Jacksonville, FL 32254.
What is the Winn-Dixie corporate-office phone number?
The local headquarters number is 1-904-783-5000. Winn-Dixie also publishes the toll-free headquarters number 1-800-967-9105.
Did Winn-Dixie move back to Edgewood Court?
Yes. The company returned its headquarters operation to 5050 Edgewood Court in late 2025 and formally debuted the updated headquarters in May 2026.
What is the current Winn-Dixie company name?
The current parent organization is The Winn-Dixie Company, LLC, formerly Southeastern Grocers. Winn-Dixie is its operating grocery banner.
Who owns Winn-Dixie?
Winn-Dixie is privately held through an investor consortium led by Anthony Hucker and including C&S Wholesale Grocers. C&S should not be described as the sole parent company.
Does ALDI own Winn-Dixie?
ALDI acquired Southeastern Grocers in 2024, but an investor consortium reacquired approximately 170 Winn-Dixie and Harveys stores in 2025. ALDI retained other locations for conversion to the ALDI format through 2027.
What is the Winn-Dixie Customer Care number?
The primary current Customer Care Center number is 1-844-745-0463. Winn-Dixie also publishes 1-866-946-6349 on its contact and product-recall pages.
What is 1-866-WINN-DIXIE?
1-866-WINN-DIXIE / 1-866-946-6349 is a published Winn-Dixie Customer Service and recall-contact number. It is not the Jacksonville headquarters number.
Is Winn-Dixie closing?
The Winn-Dixie brand remains active and is investing in Florida and southern Georgia. Some separately owned locations are being converted to ALDI, while The Winn-Dixie Company is opening, acquiring, converting, and remodeling other stores.
Does Winn-Dixie still have Harveys Supermarket stores?
The Winn-Dixie Company completed the conversion of its remaining Harveys locations to the Winn-Dixie banner in June 2026.
Does Winn-Dixie still operate pharmacies?
No. Winn-Dixie and Harveys pharmacies closed in 2023, and prescription records were transferred to designated CVS or Walgreens pharmacies.
How do I complain about a Winn-Dixie store?
Ask for the store manager, keep the receipt and store information, and document the issue. Contact Customer Care at 1-844-745-0463 if the store does not resolve the complaint.
How do I report expired or unsafe food?
Stop using the product, preserve the package, receipt, UPC and lot information, photograph the concern, notify the store manager, and contact Customer Care. Seek medical assistance for an injury or illness.
How do I report a recalled Winn-Dixie product?
Review the official recall notice and follow its return or disposal instructions. Recall questions can be directed to 1-866-946-6349.
How do I get help with Winn-Dixie Rewards?
Use the Winn-Dixie app or website and contact the Customer Care Center at 1-844-745-0463 for registration, missing points, digital coupons, or account questions.
What is the Winn-Dixie gift-card balance number?
Call 1-866-493-4438 to check a Winn-Dixie gift-card balance.
Who is the CEO of Winn-Dixie?
Anthony Hucker is chairman and chief executive officer of The Winn-Dixie Company.
What is the Winn-Dixie HR phone number?
No public general Human Resources number was verified. The headquarters number should not be labeled as HR. Applicants should use the official careers website.
Can I return groceries to Winn-Dixie headquarters?
No. Start with the store where the product was purchased or follow the online-order return and refund process. Headquarters is not a public merchandise-return location.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com reviewed Winn-Dixie’s current Jacksonville headquarters, corporate and Customer Care telephone numbers, headquarters relocation, legal company names, ownership transition, ALDI conversion distinction, current operating territory, Harveys conversions, leadership, online-shopping support, rewards program, gift cards, product recalls, pharmacy closures, careers, official correspondence address, current image, internal competitor links, and visible reader submissions.
We distinguish The Winn-Dixie Company headquarters from individual grocery and liquor stores, distribution operations, online-shopping services, gift-card providers, former pharmacies, ALDI-owned conversion locations, Customer Care, vendors, media contacts, and third-party delivery providers.
CorporateOfficeHeadquarters.com is independent and is not affiliated with The Winn-Dixie Company, Winn-Dixie Stores, C&S Wholesale Grocers, ALDI, any Winn-Dixie store, delivery provider, gift-card administrator, CVS, Walgreens, supplier, manufacturer, insurer, regulator, or related company.
Page Update Note
This page was substantially revised on July 27, 2026. The update confirmed Winn-Dixie’s return to 5050 Edgewood Court and its 2026 headquarters debut; verified the local and toll-free corporate numbers; removed an unverified fax number; distinguished headquarters from Customer Care; added the current 1-844-745-0463 Customer Care number while retaining the separately published 1-866-946-6349 line with context; replaced the outdated Winn-Dixie Stores, Inc. description with the current The Winn-Dixie Company, LLC and Winn-Dixie Stores, LLC structure; explained the 2024 ALDI acquisition, 2025 investor-consortium reacquisition, and continuing ALDI store conversions; added the 2026 company-name change and Harveys conversions; removed the outdated pharmacy-services claim; added current leadership; expanded store, online-shopping, rewards, gift-card, recall, food-safety, pharmacy-transition, careers, media, and complaint-escalation guidance; reviewed and sanitized visible reader-submission themes; retained and recaptioned the accurate headquarters image; removed weak competitor links; added ALDI with proper ownership-transition context; and added headquarters-focused FAQs and official resources.
Disclaimer
This page is provided for general corporate-office, grocery, retail, product, contact, and consumer-feedback information. CorporateOfficeHeadquarters.com does not represent The Winn-Dixie Company, Winn-Dixie Stores, C&S Wholesale Grocers, ALDI, a Winn-Dixie grocery or liquor store, delivery provider, gift-card administrator, pharmacy, manufacturer, supplier, insurer, medical provider, card issuer, food-safety regulator, employer, or government agency.
Addresses, telephone numbers, executives, ownership interests, store locations, operating territories, rewards terms, gift-card procedures, recall notices, online-shopping systems, product policies, and support routes may change. Verify time-sensitive information through the official company resource associated with the transaction or issue.
Nothing on this page is legal, medical, food-safety, employment, pharmacy, financial, consumer-rights, product-liability, insurance, or regulatory advice. Contact qualified professionals, emergency services, poison control, a medical provider, or the applicable regulator when the situation requires formal or immediate assistance.
Share Your Experience
Readers may share a firsthand Winn-Dixie experience in the comments. Helpful submissions identify whether the issue involved the Jacksonville headquarters, a particular grocery or liquor store, online pickup or delivery, rewards, digital coupons, a gift card, recalled product, suspected food-quality concern, former pharmacy, employment inquiry, or ALDI conversion; the general city or department involved; the contact route used; the approximate response time; and whether the matter was resolved.
Do not publish full receipt, order, rewards, ALT ID, gift-card, payment-card, bank, pharmacy, prescription, claim, employee, or account numbers; PINs; passwords; verification codes; home addresses; delivery instructions; private telephone numbers; personal email addresses; dates of birth; medical information; insurance details; Social Security numbers; tax forms; employment records; children’s information; confidential correspondence; or private employee details.
Do not identify individual store employees unnecessarily or publish unsupported accusations that a named person or company committed fraud, theft, food tampering, discrimination, a crime, or intentional misconduct. Describe firsthand events, supporting records, and the requested resolution without presenting an unverified legal, medical, or food-safety conclusion as established fact.
Spam, threats, doxxing, impersonation, discriminatory content, retaliation demands, unsupported criminal accusations, confidential records, private employee information, and sensitive financial, medical, pharmacy, employment, or personal information may be edited, withheld, or removed.