BP’s North American corporate office and headquarters are located in Houston, Texas. BP America is part of BP p.l.c., a global energy company headquartered in London. This page provides current corporate addresses, headquarters phone numbers, ownership and leadership information, facility distinctions, station-escalation guidance, and verified contacts for fuel, rewards, fleet, charging, employment, and compliance concerns.
BP Corporate Office and Headquarters Information
- U.S. corporate entity: BP America Inc.
- Global parent company: BP p.l.c.
- BP Houston Address & North American headquarters: 501 Westlake Park Boulevard, Houston, TX 77079-2696
- BP Houston corporate phone number: 1-281-366-2000
- BP global head office and registered office: 1 St James’s Square, London SW1Y 4PD, United Kingdom
- BP London corporate phone number: +44 (0)20 7496 4000
- U.S. Consumer Relations: 1-800-333-3991
- Official U.S. website: BP America
- Global corporate website: BP.com
- Public-company listings: London Stock Exchange and NYSE: BP
The Houston office is BP’s North American headquarters. It supports corporate management, energy operations, trading, technology, finance, legal, government affairs, communications, human resources, and other business functions.
The Houston headquarters is not a BP or Amoco gas station, automobile repair shop, public fuel-testing laboratory, retail complaint counter, credit-card servicing center, fleet-account office, EV charger repair depot, shareholder counter, or walk-in Customer Service location.
The London address is BP p.l.c.’s global head office and registered office. It should not be used for ordinary U.S. gas-station, rewards, fuel-quality, fleet, gift-card, or app complaints.
Is BP America the Same as BP p.l.c.?
BP p.l.c. is the publicly traded global parent company based in the United Kingdom. BP America Inc. is a principal U.S. company within the BP group.
The name “British Petroleum” may appear in historical references, but BP p.l.c. is the current legal name of the global parent. BP America should not be described as a separately traded U.S. parent corporation.
BP p.l.c. has a primary stock-market listing in London. Its American depositary shares are traded on the New York Stock Exchange under the symbol BP.
BP Corporate Phone Versus Consumer Relations
The Houston corporate-office number is 1-281-366-2000. It is appropriate for corporate, administrative, business, media-routing, and headquarters-related matters.
It is not the primary route for:
- A complaint about a particular BP or Amoco station
- An earnify account or rewards problem
- A fuel-quality claim
- A missing station receipt
- A payment-card preauthorization hold
- A BP rewards Visa account
- A fleet fuel-card account
- A BP Pulse charging session
- A local employee or store-manager complaint
- A gift-card balance or PIN issue
For U.S. consumer concerns, call BP Consumer Relations at 1-800-333-3991 or use BP’s official online contact system.
- BP Consumer Relations: 1-800-333-3991
- BP U.S. contact page: Contact BP America
- Station, rewards, and offers contact: BP gas-station and rewards contact form
BP and Amoco Gas-Station Complaints
The business operating a BP- or Amoco-branded station may be a local dealer, independent retailer, franchise-style operator, or BP-owned business. Thorntons and certain other convenience operations are owned by BP, while many branded locations operate through separate dealer and retail relationships.
Before filing a complaint, identify:
- The station’s complete address
- The BP, Amoco, Thorntons, or ampm branding displayed
- The legal merchant name printed on the receipt
- The date and approximate time
- The pump number or register used
- The fuel grade and quantity
- The transaction amount
- The manager or department contacted
- Whether the issue involved the station, card issuer, app, or fuel product
Start with the station manager when the complaint concerns:
- An employee interaction
- Store cleanliness or restroom conditions
- A missing receipt
- Incorrect shelf or pump pricing
- Food, beverages, or convenience-store merchandise
- A car wash purchased at that location
- A closed pump or malfunctioning dispenser
- An accessibility issue at the station
- A local refund or purchase correction
Escalate an unresolved station experience to BP Consumer Relations at 1-800-333-3991. Provide the station address and receipt so the concern can be routed to the appropriate operator or business.
How to Report a Suspected BP or Amoco Fuel Problem
BP directs consumers to call 1-800-333-3991 to report a suspected problem involving BP or Amoco fuel.
Preserve the following:
- Original fuel receipt
- Station address and pump number
- Date, time, fuel grade, and gallons purchased
- Vehicle year, make, model, and mileage
- Mechanic’s written diagnosis
- Repair estimate and final repair bill
- Photographs and towing records, when applicable
- Fuel samples or replaced parts when advised by a qualified professional
- Insurance, warranty, and prior maintenance records relevant to the issue
- Stop driving when continued operation may cause damage or create a safety risk.
- Obtain qualified mechanical assistance.
- Notify the station manager promptly.
- Call BP Consumer Relations.
- Request a claim or reference number.
- Ask which documentation BP requires.
- Keep copies of everything submitted.
- Do not discard disputed fuel, parts, or records until the review is complete.
A vehicle problem occurring after a fuel purchase does not by itself prove that the fuel caused the damage. The station, BP, repair facility, insurer, vehicle manufacturer, laboratory, or another qualified party may need to review the evidence.
Fuel Spills, Fires, Injuries, and Immediate Hazards
Do not use corporate headquarters, email, or the comments on this page to report an immediate emergency.
For an active fire, significant fuel spill, gas odor, serious injury, suspected pump tampering, threatening behavior, or immediate public danger:
- Move away from the hazard when it is safe to do so.
- Alert station personnel.
- Call 911 or the appropriate local emergency service.
- Avoid flames, smoking, sparks, and restarting a vehicle near spilled fuel.
- Follow directions from firefighters, police, emergency medical personnel, or environmental responders.
An environmental complaint may also need to be reported to the applicable state environmental agency, fire marshal, weights-and-measures office, or other regulator.
Payment Holds and Unfamiliar BP Charges
Pay-at-the-pump transactions may begin with a temporary card authorization that differs from the final fuel purchase. The card issuer controls when a pending authorization is released after the merchant submits the completed amount.
For a pending fuel hold:
- Compare the pending authorization with the final receipt.
- Wait for the completed transaction to post.
- Contact the station if the completed amount is incorrect.
- Contact the card issuer for the status of a pending hold.
- File a dispute with the issuer when a posted transaction remains unauthorized or incorrect.
An unfamiliar statement entry may relate to a BP, Amoco, Thorntons, ampm, fuel, car-wash, convenience-store, mobile-payment, rewards, or card transaction. Do not publish a full card number, bank account, authorization code, or statement containing other private transactions.
Earnify Rewards and App Support
Earnify is BP’s current U.S. loyalty and mobile experience for participating BP and Amoco locations. It may support station finding, offers, rewards, account features, and mobile fuel-payment functions at eligible locations.
For an earnify issue:
- Confirm that the app is updated.
- Check whether the station participates in the applicable feature.
- Confirm location and Bluetooth permissions when required.
- Save screenshots of errors without exposing private information.
- Keep the station receipt.
- Call BP Consumer Relations at 1-800-333-3991.
BP also publishes bp********@**.com in its U.S. privacy and account materials for certain account and communication-preference matters.
Do not publish an account password, verification code, payment token, complete card information, precise location history, or private rewards-account details.
BP Rewards Visa Support
The BP rewards Visa is issued by First National Bank of Omaha. BP promotes the rewards program, but the bank services the credit-card account.
Use the issuer’s contact information on the back of the card or current statement for:
- Credit-card payments
- Interest and fees
- Credit limits
- Lost or stolen cards
- Unauthorized card transactions
- Statement disputes
- Account access
- Credit reporting
- Hardship or payment assistance
BP’s Houston corporate office cannot be assumed to access, reverse, or modify a bank-issued credit-card account.
Earnify Fleet Support
Commercial customers using earnify fleet should use the specialized fleet-support route:
- Earnify fleet support: 1-888-291-2496
- Published availability: 24 hours a day, seven days a week
- Fleet information: Earnify fleet
Have the company name, account information, driver or vehicle details, disputed transaction, station, card status, and invoice available through a secure support channel.
Do not place fleet-account numbers, driver PINs, card numbers, tax documents, or vehicle-security information in a public review.
BP Pulse EV-Charging Support
BP Pulse provides separate support for its U.S. electric-vehicle charging services:
- BP Pulse driver support: 1-833-277-8573
- BP Pulse support email: Dr*************@**.com
Use BP Pulse support for:
- A charger that will not start or stop
- A connector or station error
- A charging-session payment
- An app-account issue
- A station shown as available but inaccessible
- An interrupted charging session
- A receipt or transaction question
For damaged electrical equipment, exposed wiring, smoke, fire, collision damage, or an immediate electrical hazard, move away and contact emergency services and the property operator.
BP and Amoco Gift Cards
For help with a BP or Amoco gift card, call the Customer Service number printed on the back of the card or use BP’s official gift-card resources.
Keep the purchase and activation receipts. Never post the complete card number, PIN, barcode, balance, or activation record publicly.
No legitimate government agency, utility, court, police department, technology company, or employer should demand payment through a BP or Amoco gift card. Unexpected gift-card payment demands are a scam warning sign.
BP Ownership, Business Structure, and Operations
BP America Inc. operates within the global BP p.l.c. group. BP’s U.S. activities include parts of the energy value chain such as:
- Oil and natural-gas exploration and production
- Gulf of Mexico operations
- Refining
- Fuel supply and marketing
- Energy trading and shipping
- BP and Amoco branded fuel
- Thorntons and selected convenience operations
- Ampm convenience retail
- Bioenergy and biogas
- Wind and solar interests
- BP Pulse electric-vehicle charging
- Commercial and industrial energy services
Different legal entities, partners, dealers, contractors, joint ventures, carriers, banks, and station operators may be responsible for different transactions. The BP logo alone does not establish that the Houston headquarters directly employed every station worker or processed every purchase.
BP’s Current Corporate Strategy
BP reset its corporate strategy in 2025. Its current stated approach is to grow upstream oil and gas, focus downstream operations, and invest selectively and with greater discipline in transition businesses.
The company continues to operate across conventional energy, refining, fuels, trading, convenience, bioenergy, EV charging, and selected lower-carbon businesses. Investment levels, projects, assets, targets, and business priorities may change.
This page does not evaluate BP’s environmental record or endorse company sustainability claims. Environmental performance, emissions, permitting, spills, remediation, disclosures, and regulatory compliance should be assessed using current company filings and independent government records.
BP Leadership
- Meg O’Neill: Chief Executive Officer, BP p.l.c.
- Kate Thomson: Chief Financial Officer, BP p.l.c.
- Ian Tyler: Interim Chair, BP p.l.c.
- Orlando Alvarez: Chairman and President, BP America; Senior Vice President, Gas and Power Trading Americas
Meg O’Neill became BP’s chief executive officer on April 1, 2026. Ian Tyler became interim chair on May 26, 2026.
Executive and board positions can change. Verify the current roster through BP’s official board page and current regulatory announcements.
Investor and Shareholder Contacts
Investor Relations is separate from Consumer Relations and gas-station support.
- North American Investor Relations: 1-832-664-3187
- Investor Relations email: **@**.com
- BP Investor Relations: BP investors
- Shareholder contacts: BP shareholder contact information
Investor Relations does not resolve consumer fuel, rewards, station, card, or charging complaints.
BP Careers and Human Resources Questions
The Houston headquarters number should not be labeled as a public BP Human Resources line. Applicants should search and apply through the official BP careers website.
Current employees should use their established manager, People and Culture, payroll, benefits, leave, employee-relations, ethics, compliance, or internal service channels.
Do not publish Social Security numbers, employee IDs, tax records, pay statements, medical information, background-check documents, immigration records, private manager details, or confidential workplace correspondence.
BP Ethics, Compliance, and OpenTalk
BP’s OpenTalk helpline is a confidential channel for questions or reports involving the BP code of conduct, ethics, compliance, retaliation, unlawful conduct, or safety concerns.
- OpenTalk United States: 1-800-225-6141
- Collect-call number: 1-704-540-2242
- BP code of conduct: Read BP’s code of conduct
OpenTalk is not the correct route for an ordinary rewards balance, station receipt, fuel price, card hold, gift card, or convenience-store complaint.
How to Escalate a BP Complaint
- Identify the responsible business: Determine whether the issue involves a BP or Amoco station, Thorntons, ampm, earnify, BP Pulse, a fleet account, a bank-issued credit card, a gift card, an energy operation, or corporate conduct.
- Gather documentation: Keep the receipt, station address, pump number, transaction details, photographs, mechanic records, app screenshots, charger number, and prior communications.
- Start locally: Ask for the station manager or property operator when the matter concerns a specific retail location.
- Use Consumer Relations: Call 1-800-333-3991 for BP- or Amoco-related consumer concerns.
- Use specialized support: Contact BP Pulse, earnify fleet, the card issuer, or the gift-card number when that provider controls the account.
- Request a case number: Keep subsequent contacts tied to the same record.
- State the requested resolution: Ask clearly for a station review, receipt, rewards correction, fuel-claim review, refund explanation, charger adjustment, or written response.
- Contact headquarters only when appropriate: Call 1-281-366-2000 for an unresolved corporate-level matter, recognizing that headquarters may refer a consumer transaction to the responsible operator or support team.
- Use OpenTalk for qualifying conduct concerns: Ethics, compliance, retaliation, and safety-code matters should use the dedicated confidential channel.
- Contact outside authorities when necessary: Emergency services, environmental regulators, weights-and-measures agencies, card issuers, law enforcement, or consumer-protection agencies may have jurisdiction over particular issues.
BP Reader Reviews and Complaint Status
No reader reviews are currently visible on this CorporateOfficeHeadquarters.com page. Future submissions should distinguish between BP America’s Houston office, BP p.l.c.’s London head office, a locally operated station, a BP-owned convenience business, earnify, BP Pulse, a bank, or another service provider.
A complaint about one station, dealer, employee, card issuer, carrier, or charger should not be presented as proof of companywide behavior without supporting evidence.
BP Competitors and Related Fuel Retailers
BP competes globally with integrated energy companies including ExxonMobil, Chevron, Shell, and other oil, gas, refining, trading, and energy businesses.
In U.S. fuel and convenience retail, consumers may also research:
Sunoco and RaceTrac are separate companies. They do not process BP or Amoco fuel claims, earnify rewards, BP Pulse transactions, gift cards, or station complaints.
Official BP Resources
- BP America official website
- BP America contact page
- BP key business addresses
- Find a BP or Amoco station
- BP fuel information and fuel claims
- Gas-station, rewards, and offers contact
- BP rewards Visa information
- Earnify fleet
- BP and Amoco gift cards
- BP corporate strategy
- BP board and executive leadership
- BP Investor Relations
- BP careers
Frequently Asked Questions
Where is BP’s U.S. headquarters?
BP’s North American headquarters is at 501 Westlake Park Boulevard, Houston, TX 77079-2696.
What is the BP corporate-office phone number?
The Houston headquarters number is 1-281-366-2000.
Where is BP’s global head office?
BP p.l.c.’s global head office and registered office is at 1 St James’s Square, London SW1Y 4PD, United Kingdom.
What is BP’s London head-office number?
The main UK corporate number is +44 (0)20 7496 4000.
Is BP still called British Petroleum?
The current global parent-company name is BP p.l.c. “British Petroleum” is a historical or informal reference rather than the current legal corporate name.
What is BP Consumer Relations’ phone number?
BP’s U.S. Consumer Relations number is 1-800-333-3991.
How do I complain about a BP gas station?
Start with the station manager and keep the receipt and station address. Escalate an unresolved BP- or Amoco-related concern to Consumer Relations at 1-800-333-3991.
How do I report bad fuel from a BP or Amoco station?
Keep the fuel receipt and mechanic’s repair bill, notify the station, and call BP Consumer Relations at 1-800-333-3991.
Does BP own every BP and Amoco station?
No. BP’s retail network includes different ownership and operating arrangements. Some locations are operated by dealers or other retailers, while BP owns operations such as Thorntons and selected ampm locations.
Who owns BP America?
BP America Inc. is part of the BP p.l.c. corporate group.
Who is BP’s CEO?
Meg O’Neill became BP’s chief executive officer on April 1, 2026.
Who is BP’s chair?
Ian Tyler is BP’s interim chair. He took the role on May 26, 2026.
Who leads BP America?
Orlando Alvarez is chairman and president of BP America.
What is BP’s HR phone number?
No public general BP Human Resources number was verified. The Houston switchboard should not be labeled as HR. Applicants should use the official BP careers website.
Who handles the BP rewards Visa?
The card is issued and serviced by First National Bank of Omaha. Use the telephone number on the back of the card or current statement for account servicing.
What is BP Pulse support’s phone number?
U.S. BP Pulse driver support is available at 1-833-277-8573.
What is BP’s fleet-card support number?
Earnify fleet support is available at 1-888-291-2496.
Can I visit the Houston headquarters to file a complaint?
No public source reviewed identifies the Houston office as a walk-in consumer complaint center. Use the appropriate station, Consumer Relations, card, fleet, charging, investor, careers, or compliance contact route.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com reviewed BP’s current North American headquarters, global registered office, corporate phone numbers, legal entities, public-company status, current executive and board leadership, BP America leadership, Consumer Relations contact, fuel-claim procedure, station-operating distinctions, earnify, credit-card issuer, fleet support, BP Pulse contact, gift-card guidance, corporate strategy, careers information, ethics and compliance helpline, investor resources, existing image, internal links, and the live reader-review section.
We distinguish BP’s Houston headquarters from BP p.l.c.’s London office, local BP and Amoco stations, independent dealers, BP-owned convenience operations, Consumer Relations, earnify, BP Pulse, First National Bank of Omaha, fleet support, gift-card services, Investor Relations, careers, and OpenTalk.
CorporateOfficeHeadquarters.com is independent and is not affiliated with BP p.l.c., BP America Inc., BP Products North America, BP or Amoco station operators, Thorntons, ampm, earnify, BP Pulse, First National Bank of Omaha, any fleet provider, retailer, card issuer, contractor, regulator, or related entity.
Page Update Note
This page was substantially revised on July 27, 2026. The update verified BP’s Houston North American headquarters address and corporate number; confirmed BP p.l.c.’s London head office, registered address, and UK telephone number; corrected the legal parent-company name; clarified BP’s London and New York stock listings; removed the unsupported Human Resources label from the Houston switchboard; distinguished the corporate number from U.S. Consumer Relations; added current fuel-claim requirements, station-operator distinctions, earnify guidance, BP rewards Visa issuer information, earnify fleet support, BP Pulse support, gift-card routing, investor contacts, careers resources, and OpenTalk information; updated BP’s chief executive, chief financial officer, interim chair, and BP America leadership; replaced promotional sustainability language with BP’s current upstream, downstream, and selective-transition strategy; added emergency, fuel-spill, payment-hold, billing, privacy, and complaint-escalation guidance; verified that no reader reviews are currently visible; retained and recaptioned the accurate Houston headquarters image; removed an unrelated automotive-service competitor; and added current official resources and headquarters-focused FAQs.
Disclaimer
This page is provided for general corporate-office, energy, retail-fuel, product, contact, and consumer-feedback information. CorporateOfficeHeadquarters.com does not represent BP p.l.c., BP America, a BP or Amoco station, dealer, Thorntons, ampm, earnify, BP Pulse, First National Bank of Omaha, a fleet provider, gift-card issuer, mechanic, insurer, environmental regulator, emergency service, or government agency.
Addresses, telephone numbers, executives, board roles, station operators, products, rewards programs, card issuers, support routes, corporate strategy, fuel-claim procedures, fleet programs, gift-card terms, and charging services may change. Verify time-sensitive information through the official BP resource or provider responsible for the applicable issue.
Nothing on this page is legal, financial, investment, mechanical, environmental, engineering, employment, fuel-quality, product-liability, emergency-response, insurance, or regulatory advice. Contact qualified professionals and the appropriate authorities when those matters require formal evaluation.
Share Your Experience
Readers may share a firsthand BP experience in the comments. Helpful submissions identify whether the issue involved the Houston headquarters, London head office, a particular BP or Amoco station, Thorntons, ampm, earnify, BP Pulse, a fuel claim, fleet account, gift card, bank-issued credit card, employment process, or another BP business; the general location or department; the contact route used; the approximate response time; and whether the matter was resolved.
Do not publish full payment-card, bank, credit-card, fleet-card, rewards, gift-card, claim, investor, employee, or account numbers; PINs; CVV codes; passwords; verification codes; fuel-card driver credentials; home addresses; precise vehicle-location histories; Social Security numbers; tax forms; medical information; employment files; legal documents; private correspondence; children’s information; or private employee details.
Do not identify station employees, corporate personnel, contractors, mechanics, or other individuals unnecessarily. Do not publish unsupported accusations that a named person or company committed fraud, theft, environmental crimes, price manipulation, retaliation, discrimination, or other unlawful conduct. Describe firsthand events, supporting records, and the requested resolution without presenting an unverified legal, technical, or environmental conclusion as established fact.
Spam, threats, doxxing, impersonation, discriminatory content, retaliation demands, unsupported criminal accusations, confidential business records, private employee information, and sensitive financial, vehicle, employment, or personal information may be edited, withheld, or removed.