GEICO corporate office headquarters is located at 7272 Wisconsin Avenue, Bethesda, MD 20814. GEICO officially moved its headquarters from 5260 Western Avenue in Chevy Chase to the downtown Bethesda location in 2026. GEICO does not prominently publish a separate public corporate switchboard or executive complaints number. Its principal 24-hour claims and contact number is 1-800-841-3000, while Sales and Service can be reached at 1-800-207-7847. Government Employees Insurance Company and its affiliated insurers operate under Berkshire Hathaway Inc., with Nancy Pierce serving as GEICO’s chief executive officer. Policy, billing, claims, cancellation, and underwriting complaints should normally begin with the appropriate GEICO service or claims team before being escalated to corporate headquarters or a state insurance regulator.
GEICO Corporate Office and Headquarters Contact Information
- Company: Government Employees Insurance Company, commonly known as GEICO
- Current Corporate Headquarters Address: 7272 Wisconsin Avenue, Bethesda, MD 20814, USA
- Former Headquarters Address: 5260 Western Avenue, Chevy Chase, MD 20815
- Dedicated Public Corporate Switchboard: Not prominently published
- 24-Hour Claims and Main Contact Number: 1-800-841-3000
- Sales and Policy Service: 1-800-207-7847
- Emergency Roadside Service: 1-800-424-3426
- Property Insurance Support: 1-800-241-8098
- Military Customers: 1-800-645-4827
- General Mailing Address: GEICO, P.O. Box 9523, Fredericksburg, VA 22403
- Parent Company: Berkshire Hathaway Inc.
- Chief Executive Officer: Nancy Pierce
- Official Website: GEICO.com
- Customer Service: Contact GEICO
- Telephone Directory: GEICO Phone Numbers
- Email and Secure Contact: Contact a GEICO Service Agent
- Claims Center: Report or Track a GEICO Claim
- Mailing Addresses: GEICO Mail Directory
- Fraud and Security Information: GEICO Fraud Awareness
- Careers: GEICO Careers
The number 1-800-841-3000 should not be described as a dedicated corporate-office or executive complaint line. GEICO uses it for claims and general 24-hour assistance. Its current telephone directory lists 1-800-207-7847 for Sales and Service.
GEICO does not prominently publish a universal corporate email address. Customers should use their secure online account, the GEICO Mobile app, chat, or the official email-contact selector so the message reaches the correct policy, billing, claims, or product team.
Where Is GEICO Headquarters?
GEICO headquarters is located at 7272 Wisconsin Avenue, Bethesda, Maryland 20814. The company occupies office space in The Wilson, a downtown Bethesda building near the Bethesda Metro station.
This is the current address readers should use when searching for GEICO corporate office, GEICO headquarters, GEICO corporate headquarters, GEICO headquarters address, GEICO corporate address, GEICO home office, GEICO head office, or GEICO HQ address.
GEICO officially relocated from its longtime headquarters at 5260 Western Avenue in Chevy Chase in June 2026. The Western Avenue property should now be treated as the former headquarters rather than the company’s current main office.
The Bethesda headquarters is not a walk-in claims center, policy-service counter, premium-payment office, vehicle-inspection location, repair facility, or local insurance agency. Customers should use the contact route connected to their policy or claim before sending correspondence to headquarters.
GEICO Headquarters vs. Customer Service and Claims
GEICO corporate headquarters handles company leadership, insurance operations, underwriting strategy, technology, finance, legal matters, corporate careers, communications, real estate, regulatory affairs, and higher-level unresolved concerns.
Sales and Service handles quotes, policy changes, identification cards, drivers and vehicles, billing questions, discounts, coverage questions, renewals, cancellations, reinstatement requests, and general policy assistance.
The claims department handles accident reports, damage investigations, liability decisions, repair estimates, payments, total-loss evaluations, rental reimbursement, medical claims, injury claims, and communication with policyholders and other parties.
GEICO Insurance Agency places some homeowners, renters, flood, life, pet, travel, and specialty coverage with partner insurers. The insurer named on the policy declarations page may control the claim, billing, cancellation, and regulatory complaint process for those products.
Choose the Correct GEICO Support Route
- Auto-policy question or change: Call Sales and Service at 1-800-207-7847, sign in online, or use the GEICO Mobile app.
- New or existing auto claim: Use the Claims Center, GEICO Mobile, or call 1-800-841-3000.
- Emergency Roadside Service: Request help through the app or call 1-800-424-3426.
- Homeowners, renters, condo, mobile-home, or flood policy: Check the policy documents and contact the insurer or partner identified for the policy.
- Property-insurance assistance: Call 1-800-241-8098 or use the partner lookup in the GEICO account.
- Billing or automatic-payment dispute: Review the billing schedule and contact policy service before disputing the transaction with a financial institution.
- Rate increase or underwriting question: Ask for the rating factors, discounts, coverage changes, and underwriting reason affecting the policy.
- Cancellation or nonrenewal: Review the written notice immediately and ask about reinstatement, payment deadlines, or replacement coverage.
- DMV insurance-verification problem: Confirm that the policy is active and ask GEICO to review the electronic proof-of-insurance submission.
- Claim disagreement: Contact the assigned adjuster and request review by a claims supervisor or manager.
- Suspicious email, text, or support call: Open GEICO.com directly or call an official number rather than using a link or number in the message.
- Employment question: Use GEICO Careers or the department-specific Human Resources address provided by GEICO.
- Unresolved corporate-level concern: Contact headquarters after documenting the normal service, claims, or underwriting escalation process.
What to Have Before Contacting GEICO Corporate
- The policy number or claim number, shared only through a private official channel
- The full legal name of the insurer shown on the policy
- The policyholder’s name and contact information
- The date the policy, billing, or claim problem began
- The accident date, loss date, or cancellation date when applicable
- The names or departments of representatives previously contacted
- Copies of bills, notices, estimates, letters, emails, and claim documents
- A record of calls, chats, promised callbacks, and missed follow-ups
- Repair estimates, photographs, medical bills, police reports, or other relevant evidence
- The specific decision, payment, correction, explanation, or review being requested
Do not publish policy numbers, claim numbers, driver’s-license details, vehicle identification numbers, license-plate numbers, payment information, Social Security numbers, medical records, police reports, home addresses, phone numbers, email addresses, employee personal information, or unredacted documents in public comments.
How to Escalate a GEICO Complaint
Begin with the representative or department handling the policy or claim. Explain the problem, provide relevant dates and documents, and state the resolution being requested.
Ask for a reference number and record the representative’s name or department. Keep notes showing the date of each call, message, chat, document submission, promised action, and expected follow-up.
For a claim dispute, ask the assigned adjuster to explain the coverage, liability, valuation, repair, payment, or denial decision in writing. If necessary, request review by a claims supervisor or manager.
For a policy or billing concern, ask the service or underwriting team to identify the policy language, rating factor, payment history, cancellation notice, or state rule supporting the decision.
Written corporate correspondence may be sent to:
GEICO Corporate Headquarters
7272 Wisconsin Avenue
Bethesda, MD 20814
Do not use the headquarters address for premium payments, routine policy correspondence, cancellation payments, or claims documents unless GEICO specifically instructs you to do so. Those addresses can differ by policy type and state.
GEICO Policy, Billing, and Rate Complaints
Policy complaints may involve premium increases, removed discounts, changed deductibles, added drivers, vehicle classifications, address changes, mileage estimates, DriveEasy data, payment plans, renewals, cancellations, or nonrenewals.
Ask GEICO to explain the policy change and identify the effective date, rating information, coverage selection, discount, surcharge, or underwriting factor involved. Insurance rates and permitted rating factors vary by state.
Billing complaints may involve duplicate payments, automatic withdrawals, returned payments, installment fees, late-payment notices, refunds, policy reinstatement, or a balance that differs from an earlier quote.
Keep bank records, billing notices, payment confirmations, cancellation letters, and chat transcripts. Do not assume that reversing a payment through a bank will keep the insurance policy active.
GEICO Claim, Repair, and Settlement Complaints
Claims complaints may involve delayed contact, liability decisions, repair estimates, supplement approvals, repair-shop disagreements, rental vehicles, injury claims, medical payments, deductibles, diminished value, total-loss valuations, salvage, or settlement delays.
Use the Claims Center or GEICO Mobile to review the claim and upload documents. Keep photographs, estimates, repair invoices, rental receipts, towing bills, medical records, wage-loss documentation, and correspondence.
If a repair facility finds additional covered damage, it may need to submit a supplemental estimate for review. A shop’s additional estimate does not automatically mean the insurer has approved the amount.
For a total-loss disagreement, request the valuation report and review the vehicle description, mileage, options, condition adjustments, comparable vehicles, taxes, fees, and deductions. Procedures for disputing a valuation can differ by state and policy.
Do not delay emergency medical care, necessary safety measures, or protection of damaged property while waiting for a corporate response.
GEICO Cancellation, Nonrenewal, and DMV Complaints
A policy cancellation or nonrenewal can affect vehicle registration, driving privileges, lender requirements, and the cost of obtaining replacement coverage. Review every notice immediately.
Confirm the effective termination date, reason, amount due, reinstatement requirements, and whether proof of insurance was transmitted to the state motor-vehicle agency.
If GEICO confirms that coverage was active but the DMV did not receive the correct information, ask the policy-service team to review the electronic filing. Keep confirmation numbers and copies of any fines or registration notices.
Do not drive without confirming that legally required insurance coverage is active. When reinstatement is unavailable, arrange replacement insurance promptly.
GEICO Homeowners, Renters, and Partner-Policy Complaints
GEICO markets multiple insurance products, but the company named on the declarations page may be a separate affiliated or unaffiliated insurer. This frequently matters for homeowners, renters, condo, flood, pet, life, travel, and specialty coverage.
Before escalating a complaint, identify the underwriting company, policy number, claim administrator, and contact details shown on the policy or GEICO account.
A renters or homeowners claim handled by a partner insurer may need to be escalated through that insurer rather than GEICO’s automobile claims department or Bethesda headquarters.
Filing a Complaint With a State Insurance Department
Insurance companies and agents are regulated primarily by state insurance departments. A consumer who cannot resolve a claim, cancellation, billing, underwriting, or policy-service issue may file a complaint with the regulator in the state where the policy was issued.
The National Association of Insurance Commissioners provides a directory for locating each state insurance department and its consumer-complaint process.
Before filing, gather the policy, claim documents, denial or cancellation notice, correspondence, call log, photographs, estimates, and a clear description of the requested resolution.
A regulatory complaint does not guarantee a particular payment or coverage result. The regulator’s authority and review process depend on state law and the issue involved.
GEICO Scam, Phishing, and Fake Support Warning
Use GEICO.com, the GEICO Mobile app, or an official number before sharing policy, claim, login, or payment information.
Fraudulent emails and text messages may create urgency about a failed payment, cancelled policy, accident claim, refund, security issue, or account verification. Do not click unexpected links.
GEICO advises consumers to open its app, type GEICO.com directly into the browser, or call 1-800-207-7847 when verifying a suspicious message.
Do not provide passwords, one-time passcodes, full payment-card numbers, bank-login credentials, remote access to a device, gift-card payments, cryptocurrency, or wire transfers to an unsolicited caller.
GEICO Reviews and Complaints
GEICO reviews vary by state, policy type, affiliated insurer, coverage, claim, adjuster, repair facility, support route, and individual circumstances. Positive feedback may mention convenient online tools, the mobile app, roadside assistance, competitive pricing, or successful claim handling.
Commenters on this page have discussed repeated chat disconnections, difficulty obtaining supervisor follow-up, renters-insurance claim disagreements, DMV insurance-verification problems, premium increases, and billing or automatic-payment concerns.
Other complaints may involve claim delays, repair estimates, total-loss valuations, policy cancellations, nonrenewals, rate changes, refunds, discounts, DriveEasy, or difficulty determining which partner insurer handles a property policy.
When leaving a GEICO review below, include the state, general policy or claim type, approximate dates, support route used, response time, and whether the complaint was resolved. Do not publish policy, claim, vehicle, payment, medical, or personal information.
GEICO Competitors and Related Corporate Office Pages
GEICO competes with national, regional, direct-to-consumer, and agent-based insurance companies. Related corporate-office pages include State Farm Corporate Office, Progressive Corporate Office, Allstate Corporate Office, Amica Corporate Office, and Brightway Insurance Corporate Office.
Readers can also browse the Insurance Company Corporate Offices and Phone Numbers directory.
Related Resources
- Official GEICO Website
- GEICO Headquarters and Corporate Information
- Contact GEICO Customer Service
- Official GEICO Phone Directory
- Email or Message GEICO
- GEICO Mailing Addresses
- GEICO Claims Center
- GEICO Claim Process
- GEICO Emergency Roadside Service
- GEICO Insurance Agency Partner Companies
- GEICO Fraud Awareness
- GEICO Phishing Guidance
- GEICO Legal, Privacy, and Security Information
- GEICO Careers
- Find a State Insurance Department
Frequently Asked Questions About GEICO Corporate Office
Where is GEICO headquarters?
GEICO headquarters is located at 7272 Wisconsin Avenue, Bethesda, MD 20814.
Did GEICO move from Chevy Chase?
Yes. GEICO officially relocated its headquarters from 5260 Western Avenue in Chevy Chase to downtown Bethesda in June 2026.
Is 5260 Western Avenue still GEICO headquarters?
No. It is the former headquarters address. The current headquarters is at 7272 Wisconsin Avenue in Bethesda.
What is the GEICO corporate phone number?
GEICO does not prominently publish a separate public headquarters switchboard. Its corporate overview and claims pages list 1-800-841-3000 for 24-hour contact and claims assistance.
What is the GEICO customer-service phone number?
GEICO’s current telephone directory lists 1-800-207-7847 for Sales and Service.
How do I contact GEICO about a claim?
Use the Claims Center, the GEICO Mobile app, or call 1-800-841-3000.
Does GEICO have a corporate email address?
GEICO does not prominently publish one universal corporate email address. Use the official email-contact selector, secure account messaging, chat, or the mobile app.
What is GEICO’s mailing address?
GEICO’s corporate overview lists P.O. Box 9523, Fredericksburg, VA 22403 as its general mailing address. Policy and payment addresses can differ by state and insurance product.
Who owns GEICO?
GEICO is a wholly owned subsidiary of Berkshire Hathaway Inc.
Who is the CEO of GEICO?
Nancy Pierce is GEICO’s chief executive officer.
Is GEICO a government agency?
No. Government Employees Insurance Company was founded to serve government employees, but GEICO is a private insurance company owned by Berkshire Hathaway.
How do I escalate a GEICO claim complaint?
Contact the assigned adjuster, request a written explanation, and ask for review by a claims supervisor or manager. Keep the claim number, evidence, correspondence, and call history available through private channels.
How do I file a regulatory complaint against GEICO?
Use the National Association of Insurance Commissioners directory to find the insurance department for the state where the policy was issued and follow that department’s complaint instructions.
What should I do if a GEICO policy was cancelled?
Contact GEICO immediately to confirm the effective date, reason, amount due, and reinstatement options. Do not drive until legally required replacement or reinstated coverage is confirmed.
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Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Government Employees Insurance Company, GEICO, Berkshire Hathaway Inc., GEICO Insurance Agency, any affiliated or partner insurer, repair facility, agent, adjuster, employee, regulator, or customer-service representative. This page is provided for informational purposes only and is not legal, insurance, financial, medical, claims, or regulatory advice.
Addresses, phone numbers, executives, underwriting companies, insurance products, coverage terms, policy rules, premiums, discounts, cancellation procedures, claims processes, mailing addresses, and complaint routes may change. Review the current policy, declarations page, claim documents, and official GEICO resources for information applying to a particular policy or loss.
Share Your Experience
Have you contacted GEICO corporate office, Sales and Service, a claims adjuster, claims management, roadside assistance, a partner insurer, Human Resources, or a state insurance department? Share your experience with a policy, premium, automatic payment, rate increase, cancellation, nonrenewal, claim, repair estimate, total loss, rental vehicle, DMV verification, property policy, chat, callback, or corporate escalation below.
Helpful reviews include the state, general policy or claim type, approximate dates, support route used, response time, and whether the complaint was resolved. Please do not post policy numbers, claim numbers, driver’s-license information, vehicle identification numbers, license plates, payment information, medical records, police reports, home addresses, phone numbers, email addresses, employee personal information, or screenshots containing private data.