CVS Corporate Office Headquarters HQ

126 comments
CVS Corporate Office Headquarters HQ
Official Address:
CVS Caremark
One CVS Drive
Woonsocket, RI 02895
Corporate Phone Number: 1-401-765-1500
Corporate Fax Number: 1-401-762-2137
Corporate Email: [email protected]
Corporate Stock Symbol: CVS

CVS is a famous for their drugstores. CVS Stores offers pharmacy products, health and wellness products, groceries, candy and general merchandise. CVS is the of the premier drugstore chain in the US.

CVS's Customer Service Phone Number is 1-800-746-7287. The company does encourage users to use their technical support system and help forums on their website - CVS.com.





SHARE:
Next PostNewer Post Previous PostOlder Post Home

126 comments:

  1. I have frequented CVS drug stores for 25 years-specifically in downtown Boston,Ma.The stores and your personnel are terrific to say the least.Your quality through is second to none!
    Recently,I've seen dogs(plural) in a few of your stores in downtown&the west end of Boston.
    This is against the law in Boston!It is also disgusting when these dogs are in the food aisle!!
    Please inform your store managers,all personnel of the law.Also,please send appropriate door/window signs.Thanks

    ReplyDelete
    Replies
    1. Oh yeah, anything related to CVS is "terrific" give me a break.

      Delete
    2. Anyone who says CVS has wonderful service is full of bologna!

      Delete
    3. I like Bologna. Anyone who says CVS is good is full of SH$%!

      Delete
    4. I know you won't post my comments, but you still have to read them!

      Delete
    5. Hi, i am and now was a customer of the cvs store at 2105 cleary ave
      .
      on may 21 st. at 5:40 pm your employee Richelle called over the intercom for Keisha to come assit her with customers after a secound call for help due to there being a line of customers Keisha took her sweet time to get to the register to assit Richelle . then here come a short white girl behind the counter which thought it was ok for her to belittle Richelle for calling for help by saying the way Richelle made it to seem is like the line was to the cooler . i know that Richelle was thinking of your customers by calling for help . which after hearing this white girl express her reply really upset me so my reply to this white girl was i sure am sorry that she thought that her reply was funny then here comes the store manager which is a african american man with a bald head and over weight proceeded to ask me if i needed help when i was already at Richelles register . so my reply to him was to help another customer sense i was already at a register . so if this is the kind of employees that you feel is professional to work in your store is a little much for me to swollow so as of this day i will no longer be a customer of your stores as well as i will not have a problem with telling every person i run in to are know personaly about what took place at your store on cleary ave in metairie la, i truly hope you can handle this problem with your employees .

      Delete
    6. To all who want to complain. A little homework will get you all the information you need. No it is not easy but if the complaint is valid you will take the time to do the research and get results

      Delete
    7. I think you all need to visit CVS in Royal Oak, Michigan & Clarkston, Michigan. I have been going to them for 25 years, well (when they used to be called Arbor Drugs) Anyhow, I have never run into any problems with the pharmacy or cashiers.

      Delete
    8. i know that in the areas of thomasville, ga all the way down to albany, ga to camilla, ga you have a redheaded girl with tatoo's scamming your store with coupons and the cvs cards. she is stealing from yall left and right she has about 10 cards and she is friends with some of the cashiers. she is about 22 yrs old has a 2 year old daughter and a new born son. she takes the products she scams from your stores and resales the products. she is racking up courney jane hatcher jordan of ochlocknee, ga

      Delete
    9. I am a custermer of cvs but after having a problem with getting two of my prescriptions filled I wont b anymore I left being a custermer at walgreens pharmacy and came back to cvs this last week manager of the cvs pharmacy told me that she would not fill my perscrip because she thought that taking the amount of pain pills were a lot witch in reality is none of her business I have been takeing this amount of pain pills for over a year or more never have any of the other pharmacist have never said anything about what amount of meds I take I am only 55 yrs old stricken with arthritis have had 6 knee surgerys just had both knees replaced last yr two weeks apart ihave a 6 inch plate in my neck two foot surgerys two fractured vertabras in my backand it takes about five mins in the am before I can even get out of bed she told me she wouldent fill them until she talked to my dr I was pissed she had no reason to do that if she could spend one day in my body she would cry the whole day. I am done with cvs agin and back to walgreens igo she is not a doctor and never should have never done that I wish there was a way I could have this lady firerd fill the perscrip and mind your own business when ther is something important to worrie about then call the doctor

      Delete
    10. the pharmacy manager that would not fill my persrips and said she had to call my dr first was the cvs in Melbourne fl on babcock and us 192 ps still pissed

      Delete
    11. I used to work for cvs I had quit the job because of closing hour reasons after that I came to pick up my last check the manager was mad and had a nasty attitude for no reason she was whispering to the other workers about me pointing and whatnot. So I asked her could she unlock her office so that I could get my check she turns to me wth attitude and tell me she doesn't have to key to her OWN OFFICE and that i needed to wait till all the customers have left the building At this point in mad so finally after 10minutes someone let me in I got my check and left. I put in a application at a new cvs with better closing hours. I applied there had the interview he told me I had the job on the spot and that he would call me the next day. So two days go bye no reply i called him he said no worries that he wa off so he will call me the next day so two day go bye i called him he said that he had another interview to do that he would call me the next day so 5days go by (that's today) i called him he told me "hey yea remember i told u that our computers where messing up yea i lost all the information and applications on the computers someone trouble shooted our computers so everything is lost i don't know when its going to come back so ill call u once we get that i said ok even though he never told me that ..at all so basically I'm guessing that he called my old manager and she told him something about me that made me not get the job. So if anybody is thinking about going downtown Dallas to CVs on main street don't go the head manager there is horrible. And she can very much be sued for releasing information so that i cannot get another job

      Delete
    12. I was a loyal customer to cvs but after today I'm not going back to this store, the managers have no idea about customer service, I came to the store about 5 times a week to do the deals from the week,how about the manager call me out and ask me why I CAME TO THE STORE ALL THE TIME!!! I believe as a customer I can came as many times I want!One day he told us the people in line that we need to came more early because he was about to close because the store close at 9:00pm but it was 8:40pm!! wow!! I guess cvs do not make money from people with coupons because they are not coupon friendly at all,,cashiers are wonderfull nice not a problem with them at all,so bad customer experience for me, I'm going to a different location or just quit cvs.

      Delete
    13. I was just reading a comment posted in 2012 stating how terrific CVS in Boston is, however some customers enter with dogs - which is disgusting. And that this is unlawful in MA. Well, for your information, either it's MA or any other state, there are service dogs which are allowed everywhere. And don't be so disgusted when it comes to dogs; there are many, very many people more disgusting than any dogs - which are not disgusting, they are the best when it comes to the love they give you.

      Delete
    14. I recently had a incident with CVS where my privacy laws were violated in public. This happened in Franklin Park NJ at one of their locations. I was told by an employee of CVS to seek legal action and did. The store's corporate team admitted that they were at fault, however tried to settle the case by offering a monetary award that was clearly lower that what other cases involving HIPPA violations received. The customer service at these stores is poor and CVS needs to screen what type of degenerates work in their stores. I am offended and upset about the way loyal customers like myself are being treated. SHAME ON THEM! I am reporting the location to the BBB.

      Delete
  2. TO CVS LEADERSHIP TEAM: Larry J. Merlo, David M. Denton, Mark Cosby, Per Lofberg, Troyen A. Brennan, Lisa Bisaccia, Douglas A. Sgarro, Jonathan C. Roberts, Helena Foulkes, Stuart M. McGuigan, Laird Daniels

    On 12-31-11 I called and requested my prescription #669457361 again that you charged me for it and claimed you sent me on 12/8/11 and I never received. The agent I spoke to said it will be processed immediately and come with a blue paper that I have to sign and return. On 1/4/12 someone else called me from CVS and said because my plan has changed as of 1/1/2012 they have to process it by hand and will send it to me immediately. Well, THEY BOTH LIED. Since then I have received a 2 phone calls and 2 letters with blue papers indicating that you WILL NOT send me the medication I have already PAID FOR.
    I believe you people are nothing but bunch of lying, cheating, crook leaches, sucking the blood of everyone especially old people like me. SHAME ON YOU ALL so called LEADERS, AND MAY ALL OF YOU BURN IN AN ETERNAL HELL.
    I will not stop writing you, and everyone else, including members of congress and state officials letting everyone know how you have treated me and people like me, and I believe I have plenty of evidence to pursue the issue legally.

    ReplyDelete
    Replies
    1. YO GUYS from Corporate CVS! Are you reading these comments? Something is going wrong with your model for customer service.
      You might try treating your employees with MORE RESPECT!

      Delete
  3. I agree. I have been lied to and given the run around at the CVS store in Dallas Texas. The CVS system stinks. Your personnel should not be allowed to continue to work with no customer service skills. It has taken me 4 different trips to try to get my prescription refilled. I will not be coming back and will be moving my business elsewhere. You guy suck.

    ReplyDelete
    Replies
    1. STOP going to CVS!!! That is the only way to end their lieing, cheating ways!

      Delete
    2. you said a mouth full cvs is the most incompadent people i have delt with they need to close the doors for good

      Delete
  4. CVS Caremark is a sad, sad, example of our current healthcare system. They recently withdrew funds from my MC without my approval for drugs that are covered under Medicare B....this is criminal. I have lodged complants with the Missouri Attorney General's Office and with Health and Human Services fraud devision and am considering other legal options. In the meantime, this horribly dysfunctional money grubbing company continues to make billions in profits off the backs of the middle class.

    ReplyDelete
    Replies
    1. I believe that they must get paid more from other insurance companies than they do from Medicare B so that is why they don't even check to see if you have that coverage for Diabetic supplies. They just told my friend, when she questioned why she was charged for test strips that she did not have Medicare B. She showed them her card and indeed she does! She asked for them to charge her Medicare B and to return what she paid to her. They would not do it beause it was already paid for. It was THEIR FAULT that they did not charge Medicare B, not hers. I had something happen to me just like that at a different pharmacy and they returned my money to me in cash right away. They backed out my charges and charged Medicare B. It can be done!!!!!!

      Delete
  5. I went into a food pantry called well of hope in clermont fl yesterday and found they were selling outdated donated cvs products at all 3 of there locations is this legal.

    ReplyDelete
  6. My family and I get the prescriptions at CVS in Smithfield NC and for the last two months is been bad service they promise your prescription to be ready at certain time and they never have them ready. I went inside told me they should be ready in 20 minutes and those minutes turn into 2 hours. My dad call in some refill to be ready on the eight of the month and they were not ready until the 13 of the month. This is getting to be annoying. Someone needs to due something because if not they will be loosing plenty of customers.

    ReplyDelete
  7. We never have a problem with prescriptions but I was disappointed and angry when I tried to buy and Easter card in the CVS in Medfield Ma. There was not even one card reflecting what Easter is. This is insulting to christians. You should not be catering to atheists during this most holy season.

    Mary Jane Scholz
    Dover, Ma

    ReplyDelete
  8. CVS IN BELL , CA SUCKS BIG TIME CHANGE THE STAFF PLEASE .....

    ReplyDelete
  9. First of all, I must say that those who have written complaints on here, most of them don't sound any better than the ones they are complaining about. The language you are using is outrageous, and not classy at all. If I was CVS, I wouldn't even acknowledge your complaints. In the professional world if you want to get a complaint across, and have someone try to help you and correct the situation, you don't tear them apart first, and expect them to react courteous to you. Sorry! I may not be 100% satisfied with CVS, but I certainly wouldn't go about it like most of you.

    ReplyDelete
    Replies
    1. GET REAL!!!! When people need their life saving or prolonging medications they don't have time to make nice, nice with really, really incompetent people!

      Delete
    2. read my complaint July 03, 2012

      Delete
    3. YOU must be on their payroll a**. If i knew who you were, these people have medications trusted to your pharmacy. How dare you put them down.
      God help you if you ever need a life saving medicine and you do not get it or YOU GET THE WRONG MEDICINE.
      I tell everyone i know and believe i have managed half dozen people to change from cvs to others and will continue my goal to get everyone out of cvs.

      Delete
    4. I agree with the original poster, sure CVS may not be perfect but who is? Yes there are issues, there always will be, and if you want people to take you seriously then you should deliver your complaint in a professional manner. I would assume everyone that has been posting is an adult, then in that case you all should be acting like it instead of cursing and misspelling words because that really discredits your arguments. Yes their pharmacy deals with life saving medications everyday, and many problems arise, but if you work with their employees instead of throwing a fit I'm sure they'd be more inclined to solve them for you.

      Delete
    5. CVS is not even in the ballpark of not belong perfect. They're Pharmacists are lying as well as the staff. The excuse being company policy. I was sure they had their own education and mind to make up. I turned in a script o9n 7/16/16 to be filled. 20 minutes later I was told they did not have the medication, and the3y didn't even attempt to contact another store in the area to fill it. They explained it would be Monday the 18th before it could be filled. I was told they would call me, and I even asked to make sure I would receive a call when it was ready. I am still waiting for the call, 08-18-2016. I did vet the script finally. When I went in with a new script I was told it could not be filled until the 28th of August. Company policy due to this is the date they have that I picked it up. They endangered my life due to the possibility of having seizures. The pharmacist knew this and paid it no regards. This was the forth problem I have had with them. They have shorted me 60 pills one month and two months later it was 100. Anyone interested in using their evidence against them, I am willing to find a lawyer to engage in a class action suit and news media. This pharmacy needs to be closed and all the pharmacist risking patients added and to loose their license to practice ass a pharmacist. Seeing they will not return my call contact me at [email protected]

      Delete
  10. CVS IS BY FAR THE WORSE PHARMACY IN THE WORLD. IVE BEEN GOING TO MY DOCTOR FOR 5 YEARS HERE IN FLORIDA AND ALWAYS FILLED MY PRESCRIPTIONS AT CVS. THIS MONTH THEY TELL ME THEY CANT FILL MY CONTROLLED MEDICATION ANYMORE FROM THIS DOCTOR. THAT I NEED TO FIND ANOTHER DOCTOR. THE PHARMACIST TOLD ME MY DOCTOR WAS UNDER INVESTIGATION. I SAID "FOR WHAT", HE REPLIED "THIS IS JUST WHAT THE CORPORATE OFFICE INSTRUCTED US TO SAY, YOU HAVE TO CALL THEM". I CALLED THE CORPORATE OFFICE AND THEY COULDN'T GIVE ME A STRAIGHT ANSWER, SO I ASKED THEM WHO IS THEIR COUNSEL. THEY RESPONDED WITH, "I HAD TO WRITE A LETTER TO THEIR CORPORATE OFFICE ASKING FOR THAT INFORMATION". WHAT B.S!!!!! LITTLE DO THEY KNOW IM A HEAD INVESTIGATOR HERE IN THE STATE OF FLORIDA AND MY PHYSICIAN IS NOT UNDER INVESTIGATION. MY PHYSICIAN HAS NEVER BEEN IN TROUBLE AND HE HAS A CLEAN ACTIVE LICENSE. IF THERE WAS AN INVESTIGATION, WE WOULD NEVER GIVE THAT INFO TO A CIVILIAN AND COMPROMISE THE CASE. I DID MY RESEARCH AND FOUND A COUPLE OF CVS STORES ARE UNDER INVESTIGATION IN FLORIDA, SO THE CORPORATE OFFICE DECIDED TO BLACK BALL PHYSICIANS IN THAT STATE WHO PRESCRIBE CONTROLLED MEDICATIONS IN ORDER TO MAKE IT APPEAR THEY ARE ACTIVELY DOING SOMETHING. THEY ARE TRYING TO COVER THEIR OWN TAIL AND BLAME THE PHYSICIANS. CVS IS SETTING THEMSELVES UP FOR A GIANT CLASS ACTION LAWSUIT. THEY ARE INTERFERING WITH THE DOCTOR/PATIENT RELATIONSHIP AND VIOLATING THE PATIENT BILL OF RIGHTS. NOT TO MENTION THE CIVIL CASE FOR SLANDER AGAINST ALL THESE PHYSICIANS WILL BE FILING AGAINST THEM. CVS HAS NO RIGHT TO BLACK BALL ANY PHYSICIAN. I HIGHLY SUGGEST THE CORPORATE OFFICE TO LIFT AND DISPOSE OF THIS SO CALLED DEA UNDER INVESTIGATION LIST "BLACK BALL LIST". I WONDER HOW THE STOCK HOLDERS FEEL ABOUT THE CORPORATE OFFICE BLACK BALLING PHYSICIANS WHO PRESCRIBE CONTROLLED MEDICATIONS. THIS WILL EFFECT THE SHAREHOLDER'S SHARES AND THE REPUTATION OF CVS PHARMACY. I WILL NEVER SHOP AT CVS AGAIN AFTER FINDING OUT WHAT THEY ARE DOING IN THE STATE OF FLORIDA.

    ReplyDelete
    Replies
    1. I agree....and they mark up their prescription drugs as much as they want. So you could pay as much as 10 times the amount you would pay else where.

      Delete
    2. I am replying to what you said about CVS and cooprorate BS. I too am having trouble getting my prescription filled. Yes, it is a controlled substance and both myself and my physician abiding by all appliacble laws. Now, just because a bunch of idiots (druggies) have abused their medicine, bought, sold or other-wise making it difficult for anyone who truely needs assistance with their pain and or anything else....NOW, we all must suffer! I'm so sick of it!!! My doctor is leaving Florida and maybe I should too. This is completely out of control. I drove to six( 6 ) count em" six pharmacies trying to get my prescription filled without success. I called Headquarters for CVS and there was no way to speak with a human. Thus I called the Pharmacy that is filling the rest of my prescription to request Corprate headquarters phone numbers. The Pharmicist got on the phone with what I recognize as anxiety. Wondering why I needed their number. I expained to him that this medicine is something I am taking every month and by now the Pharmacy should know that and keep medicine in stock sense their every excuse is " we don't have it in stock." Therefore, I drive to the next cvs store....again same answer, however, I always request that they find out for me which pharmacy is carrying it. yet, I'm they are not allowed to do that. I am also told I can't call around and ask who has it in stock, leaving me no choice but to run around Florida in an attempt to fill my prescription. So far today, it has only been a half a tank I used up before going back to the doc's office with my concerns.
      he said Florida has done this and there's nothing he can do. OK, my Blue Cross/Blue Shield should not be charged nor should I be paying 50.00 co-pay since the prescription is my monthly reason for going and the paper it's wrote on is worthless. CVS I have a serious problem with you guys. I have been going to you for less than a year and have had nothing but trouble getting my prescriptions filled. Just as the fellow above stated, " my physician is not on a Black Ball List of any kind" and I am a respected community worker who has severe pain and can hardly walk. I have never lived in a place where people are so cold and un-concerned about their consumers.....WOW! I will find another Pharmacy and basically have no choice in the matter if I am going to have any quality of life at all. The list of grievances will begin with, my withdrawls, inability to function enough to work, loss of job, suffering in pain causes many other illness's such as heart attackes where as I already have had one heart attack, inability to get up and move to take care of business of any kind can lead to many many things happening........yeah!!! I see CVS going down real fast! Sorry...but all you had to do was your job! And to have " your" job means to respect and advocate for your client's. Yeah! Right! not happening. Anybody want to file suite? leave a reply because I have done all the chasing of my medicine I'm going to do. This is completely out of control.

      Delete
    3. This gentleman speaks the truth, notice there is not ONE PLACE TO EMAIL ANYONE except to sign up for more hell.They are speeding rapidly downhill and i will not buy a roll of tp no matter how bad i needit and they r closest to me, im disabled aft 10 yrs dont want to fill even one of the 3 scripts they filled for yrs for double amount,u will call corp all day SINCE NO EMAIL ADD but no doubt its fri and aint nooooo one at work int that cesspool.yea ill file suit. Bobbie Orcutt Orl fl

      Delete
    4. I don't know if you are still having issues but I've been using CVS on Dingens street in Buffalo NY and have had issues each month. From them refilling on the 31st day; to having a recall and filling on the 32nd day. To not having my prescription filled when they tell me they are going to. But today was the end of it all. I'm also on a controlled substance and have been for 8 plus years...they shorted me 42 pills.

      First off I never count my pills which I know I should, but the reason I counted today was because when I got out and looked at the bottle it looked half full compared to normal. I get 120 a month and they gave me 78. Ten minutes hadn't passed when I was told that I must be responsible. The girl said "she didn't know what happened from the time I left and came back". She came to the window and said "I dumped this bottle in which has 100 and then I counted out another 20". That they were double counted by her and another girl. Funny thing is only the stapled slip on the bag was signed NOT the bottle which every refill I've ever had for 8 plus years had the amount signed/initialed on the bottle.

      I told them we could call the police that we should watch their cameras to get a count. I was told to come in the store to look at the cameras. I came in and was told that they must have recently "changed their camera angles and they don't point on the pharmacists". So the pharmacists are all behind the camera, and the cameras are pointed on the customers only. So the pharmacists are handling the medications and counting all off camera all of a sudden.

      Now they are calling my doctor to see if she will write me another prescription for the missing amount when I paid for a full prescription and are accusing me of stealing them. I also pay out of pocket and don't have health insurance. So either they are not couting or they are stealing the pills, but convienantly they are not on camera.

      I'm filing a report with every agency that I can; I'm not going to be accused of stealing and have this 'pharmacists' who to me are nothing but glorified store clerks at this location get away with ripping me off. I want to know what happened to those other 42 pills. I told them at this point I don't even care if they fill the rest or not...either way I'm going to file complaints.

      I left a message with my local news station and am going to call another tomorrow and hopefully one of them calls back.

      The consumers/patients are treated like criminals with controlled substances but a pharmacy can free-hand the pills off camera and sign the bag slip and we have to take their word for it? I'm not comfortible in general with them not being on camera. Why are the customers on camera but not the employees handling controlled substances as well as other sire medications?

      J. Glowczak. Buffalo, NY.

      Delete
    5. I am glad to see that someone of authority here in Florida is taking issue with CVS and their business model. I am a sixty three year old pain management patient who has been going to the same CVS store for years. When a new pharmacists took over thing when right down the drain. The main pharmacist is bad enough, one say threating not to fill my pain meds because I had attitude loudly enough that any one within 100 feet could have heard it. Lastly I when to get a script filled about a week ago and was told the all "narcotic" prescription's have to wait an hour to be filled as there were too many mistakes being made. I guess this is my fault?

      Delete
  11. CVS in Hartselle has got to be THE worst pharmacy around. I went in today and the pharmacist was just standing there doing nothing and I stood there waiting for him to help me and finally another girl walked up and asked me "what I needed" and I asker where the probiotics were and she pointed her finger and said down that aisle. I looked and Looked and finally left because I could not locate any. Couple of months ago was in there and bought 10 cokes and the lady said-do you expect for me to bag all of these?!? I said it is easier to get them inside and if you don't want to just hand me some bags and I will bag them myself to which she replied ok and threw bags at me. NEVER again-I am DONE with that place and I will tell everyone I know NOT to go there.

    ReplyDelete
  12. CVS not only lies to the public. It treats its workers like trash, something you throw away when it doesn't agree with your cheating, lieing policies!

    ReplyDelete
    Replies
    1. Very TrUE!!!!!! CVS employees are treated like trash unless of course you get on their good side that meaning if you kiss up to them .But once you stand up for yourself then all hell breaks loose.They will write you up and talk down to you they will take everything you say and twist it to fit them.If you are a CVS employee you are expendable.If you dont like how you are treated then they dont care they will tell you bye.By far THE WORST COMPANY EVER.

      Delete
  13. I made a complaint to CVS Corporate Office on July 03, 2012. Our family has an on-going problem with the pharmacy in McCalla, Alabama. They do not have our prescriptions filled for pickup when they have phoned us and told us our order is ready. We are met with rudeness by one of the pharmacist at the store on two occasions. I have not received any feedback when I contacted the corporate office and the problem continues. I will no longer do business with CVS.

    Dr. Dale Hubbard, Ph.D.

    ReplyDelete
  14. The CVS in Whittier CA in the whittwood mall loses prescriptions left and right. They are rude and since when does a 24 hr CVS pharmacy shut down the pharmacy for an hour every night and rudely shake there handmade sign stating they are closed at customers in the drive thru window?

    ReplyDelete
  15. I live in Artic section of west Warwick Rhode Island an property CVS owns has 2 lots an on corner of Grove street an main street there is a tracker trailer 18 wheeler that parks there everyday the driver does not slow down coming in to the lot there are children who go through there an the trailer belongs to Target,,,, wondering if it is gonna take someone to get hurt the driver took down a fence phone wires ,,,,CVS needs to do something please.. or will have to go to newspapers, channel 6,10, or 12 news Thank you a concerned person

    ReplyDelete
  16. This year alone, the local CVS I use for automatic refills, has put the wrong prescription in the bottle, noticing the wrong pills in the bottle i called them immediately and was told the Mfg change the shape of the pill, I doubted that ,so when I went to another drug store to ask what this pill was, I found out it was a heart medication that I certainly did not need and may have caused me severe harm.
    The first 2 times I just accepted their apology, not this time, this time I am going to have a lawyer handle this matter. Just be careful and check your meds, the stores are under employed in the pharmacy's and they make alot of mistakes, so be well and good luck.

    ReplyDelete
  17. CVS sucks. The employees are arrogant and know they can get away with doing a shitty job. It's scary to know they actually fill prescriptons.They gave me the wrong drugs that were a controlled substance and thought it was funny

    ReplyDelete
    Replies
    1. They gave my information and my medicines names and strength to a 3rd party

      Delete
  18. I've had decent service with CVS for the time that I've been using them. It wasn't until my doctor upped the quantity of medication I was to receive that CVS took a turn for the worst.. Albeit CVS received an electronic and paper prescription record from my doctor for the new prescription, they demanded to call and verify that it was indeed correct. They denied allowing me take even the normal quantity home for the night to relieve severe pain caused by a broken back and neck injuries sustained in a MVA. They promised to call the doctor first thing in the morning, but they didn't until I called them at 11:00 am.

    As of right now, 2:15pm I am still waiting on a response. I have already spoken with the doctor who verified that it was sent electronically and there is no issue. My doctor decided to half the new quantity to twice the original quantity even after verifying the new quantity with CVS because there are still "issues" according to CVS.

    My complaint is not from not receiving the new quantity, but of the pharmacists denying my right to pain management and causing me to endure another night of pain after making me stand at the counter for fifteen minutes as they filled and counted the medication with my injuries..

    Headquarters will be receiving a certified letter.

    ReplyDelete
  19. I have a complaint for CVS,,,tell me why,in 99% of your stores are the handicap parking so far away from the door???? I went to the one in Cliffwood NJ today and realized that my Mom had a hell of a time getting from the van to the door....she uses a walker but that's not the issue. There are 4 non handicap parking spots by the door and the handicap spots are further down the store...Now, that's not right..Shouldn't the handicap spots be closer to the door???think about it............then go check it out for yourself.

    Reply