AT&T Corporate Office: Headquarters Address, Phone & Complaints 

AT&T’s corporate office is currently located at 208 S. Akard Street, Dallas, TX 75202, and its main corporate phone number is 1-210-821-4105. The corporate number is not the normal support line for wireless, internet, billing, devices, fraud, or account complaints. AT&T Wireless customers can call 1-800-331-0500 or dial 611, while AT&T Internet and home-phone customers can call 1-800-288-2020.

AT&T Corporate Office Address and Phone Number

• Company: AT&T Inc.
• Current AT&T Corporate Address: 208 S. Akard Street, Dallas, TX 75202, USA
• AT&T Corporate Phone Number: 1-210-821-4105
• AT&T Wireless Support: 1-800-331-0500
• Call From an AT&T Wireless Phone: 611
• AT&T Prepaid: 1-800-901-9878
• AT&T Internet and Home Phone: 1-800-288-2020
• Wireless Fraud: 1-877-844-5584
• Voice and Internet Fraud: 1-877-379-2319
• Suspicious Email Reporting: ab***@*tt.net
• Accessibility Support—Voice: 1-866-241-6568
• Accessibility Support—TTY: 1-866-241-6567
• Official Website: AT&T.com
• AT&T Support Center: AT&T Support
• Contact AT&T: AT&T Contact Options
• AT&T Notice of Dispute: Formal Dispute Information
• Fraud and Security: AT&T Fraud Resources
• Store Locator: Find an AT&T Store
• AT&T Business: AT&T Business Support
• Careers: AT&T Jobs
• Investor Relations: AT&T Investor Relations
• Stock Symbol: NYSE: T

Important: The Dallas headquarters is not an AT&T retail store, payment center, equipment-return location, device trade-in center, fraud office, or guaranteed walk-in complaint department. Do not mail payments, phones, gateways, trade-in devices, fraud documents, or account records to 208 S. Akard Street unless AT&T gives specific written instructions directing you there.

AT&T Corporate Office Versus Customer Support

The corporate number, 1-210-821-4105, is associated with AT&T Inc.’s headquarters and general corporate inquiries. It is not the best starting point for most individual customer problems.

Use the route that matches the service:

• Wireless bill, device, upgrade, trade-in, promotion, roaming, or account: Call 1-800-331-0500 or dial 611.
• AT&T Prepaid: Call 1-800-901-9878.
• AT&T Fiber, Internet Air, internet, Wi-Fi, gateway, or home phone: Call 1-800-288-2020.
• Unauthorized wireless account or account change: Call 1-877-844-5584.
• Unauthorized internet or voice account: Call 1-877-379-2319.
• Business service: Use the number on the business bill or AT&T Business Support.
• Unresolved formal dispute: Submit AT&T’s Notice of Dispute after using normal Customer Care.
• Local store: Use AT&T’s store locator rather than searching for a local corporate office.

AT&T Dallas Headquarters and Planned Plano Move

AT&T’s current official headquarters mailing address remains 208 S. Akard Street in Dallas, Texas. The location is associated with Whitacre Tower and the AT&T Discovery District.

AT&T announced in January 2026 that it plans to build a new global headquarters campus at 5400 Legacy Drive in Plano, Texas. The company expects to begin occupying the new campus during the second half of 2028.

Until AT&T changes its official corporate and investor contact information, customers, shareholders, vendors, and other correspondents should continue using the Dallas address for appropriate corporate correspondence.

Do not send correspondence to the future Plano campus before AT&T officially begins using and publishing that address.

AT&T Customer-Service Hours

AT&T’s general support overview lists its primary wireless and internet or home-phone support numbers as available 24 hours a day. However, specialized live-agent departments may operate on narrower schedules.

• Wireless Bill and Account Representatives: Monday–Friday, 8:00 a.m.–8:00 p.m. Central; Saturday–Sunday, 9:00 a.m.–7:00 p.m. Central
• AT&T Prepaid Phone Support: Monday–Friday, 9:00 a.m.–9:00 p.m. Eastern; Saturday, noon–9:00 p.m. Eastern
• Accessibility Support: Monday–Friday, 9:00 a.m.–7:00 p.m. Central; Saturday, 9:00 a.m.–6:00 p.m. Central

Automated support, outage checks, account access, troubleshooting, and self-service tools may remain available when a specialized live-agent department is closed. Confirm current hours through the official support page before calling.

Does AT&T Have a Corporate Email Address?

AT&T does not prominently publish one general corporate or customer-service email address for routine wireless, internet, billing, equipment, promotion, refund, or account complaints.

Customers are generally directed to telephone support, secure chat, myAT&T, or a service-specific online form.

The email address ab***@*tt.net is for suspicious emails that appear to impersonate AT&T. It is not the primary address for ordinary billing or technical complaints.

What to Have Before Contacting AT&T

• AT&T account number
• Account PIN, passcode, or approved verification method
• Telephone number or service address involved
• Billing ZIP code
• Device make, model, IMEI, SIM, or eSIM information
• Router, gateway, modem, or equipment serial number
• Current and previous bills
• Payment confirmation or financial statement
• Order number, trade-in confirmation, rebate record, or repair ticket
• Store location and receipt
• Promotion terms or screenshots
• Dates and times of previous calls, chats, or store visits
• Previous case, ticket, or confirmation numbers
• The specific resolution requested

Ask for a case number, ticket number, reference number, or confirmation number before ending a call or chat. Keep a written timeline of each contact.

How to Escalate an AT&T Complaint

1. Identify the service: Determine whether the issue involves wireless, prepaid, internet, Fiber, Internet Air, home phone, business, fraud, a store, or billing.
2. Contact the correct department: Use the support number connected to that service.
3. Explain the requested resolution: State whether you want a credit, refund, corrected bill, restored service, completed trade-in, repaired line, account correction, or written explanation.
4. Request a case number: Record the representative’s name, department, date, time, and explanation.
5. Ask for supervisor review: Explain what has already been attempted and what remains unresolved.
6. Use written records: Save bills, receipts, screenshots, chats, tracking numbers, repair tickets, store paperwork, and promotion terms.
7. Review the next bill: Confirm that a promised credit or adjustment actually appears.
8. Submit a Notice of Dispute when appropriate: Use AT&T’s formal process after ordinary support has failed.
9. Consider an outside complaint: Depending on the issue, an FCC complaint, FTC identity-theft report, state consumer-protection complaint, payment-card dispute, or 811 escalation may be appropriate.

AT&T Wireless, Device, and Account Complaints

Wireless complaints may involve:

• Phone activation or upgrade
• SIM or eSIM setup
• Number transfer or porting
• Device installment agreement
• Trade-in or promotional credit
• Device insurance or protection plan
• International roaming
• Tablet, smartwatch, or connected-device line
• Suspended service
• Unauthorized add-on or plan change
• Store promise not reflected on the account

Before Contacting Wireless Support

1. Identify the affected line and device.
2. Confirm whether the account is active and current.
3. Save the device agreement and promotion terms.
4. Record the trade-in or order confirmation number.
5. Ask whether the issue involves the device, network, SIM, account settings, billing system, order, or store transaction.
6. Request written confirmation of any promised credit, exchange, replacement, or correction.
7. Review later bills to confirm that recurring credits post correctly.

AT&T Device Returns and Exchanges

A new wireless device purchased from AT&T generally has a 14-day return or exchange period. Important exceptions, restocking fees, product requirements, and state-specific rules may apply.

Keep:

• The original receipt and order number
• The device, box, accessories, and manuals
• The model, IMEI, and serial number
• The return authorization and shipping label
• The carrier drop-off receipt and tracking number
• Photographs of the device before shipment

Remove personal information, disable activation locks, and follow AT&T’s instructions before returning a device.

AT&T Trade-In Complaints

AT&T’s promotional trade-in program generally requires the old device to be submitted within 30 days after activation of the new device. The trade-in deadline is separate from the 14-day return period for the newly purchased phone.

Trade-in complaints may involve:

• A device allegedly received after the deadline
• A missing or unrecognized tracking number
• A trade-in value lower than expected
• A device reported as damaged or activation-locked
• A promotion that did not qualify
• Monthly bill credits that never started
• Credits that stopped after an account or plan change
• A device returned through the wrong shipping process

How to Document a Trade-In Complaint

• Promotion name and terms
• New-device activation date
• Trade-in confirmation number
• Old-device model and IMEI
• Shipping label and tracking history
• Carrier acceptance receipt
• Photographs of the device and packaging
• Expected credit amount and term
• Bills showing missing credits

Do not assume that a store’s verbal promise changes the written promotion deadline. Ask AT&T to identify the exact offer term or account note supporting its decision.

AT&T Billing, Payment, and Collection Complaints

Billing complaints may involve:

• Unexpected charges
• Missing promotional credits
• Duplicate payments
• AutoPay problems
• Late fees or returned payments
• Suspended service
• Device installment balances
• Final bills
• Collection accounts
• Payment arrangements
• Taxes and surcharges
• Bundle or multi-service discounts

How to Dispute an AT&T Bill

1. Download the current and previous bills.
2. Compare every line, device payment, service, fee, tax, discount, and credit.
3. Identify the exact amount in dispute.
4. Determine which AT&T service produced the charge.
5. Ask the representative to explain the charge and provide a case number.
6. Request written confirmation of any payment arrangement, credit, refund, or correction.
7. Keep proof of payment and all communications.
8. Review the next bill to confirm the adjustment posted.

A promised credit is not complete until it appears on the account or final bill.

AT&T Internet, Fiber, Internet Air, and Home-Phone Complaints

Call 1-800-288-2020 for AT&T Internet, Fiber, Internet Air, Wi-Fi, gateway, and home-phone support.

Complaints may involve:

• Internet or home-phone outage
• Slow or unreliable service
• Installation delay
• Missed technician appointment
• Gateway or router failure
• Fiber construction
• Buried or exposed line
• Property damage
• Unexpected technician charge
• Unreturned-equipment fee
• Cancellation or final bill

Before Reporting an Internet Problem

• Check AT&T’s outage information
• Record whether Wi-Fi, wired internet, or all service is affected
• Document speed tests at different times
• Record gateway status lights and error messages
• Save technician appointment confirmations
• Photograph line, equipment, or property damage
• Keep equipment-return receipts and tracking
• Ask whether a technician visit may create a charge
• Request a repair-ticket number

AT&T Downed Lines, Exposed Cables, and Property Damage

Call 1-800-288-2020 to report a drooping line, downed wire, unburied cable, exposed equipment, or obstruction.

If you do not have an AT&T account, tell the automated system “No account.” If asked whether you want new service, say “No,” then state “Line is down.”

Do not touch, move, cut, drive over, or approach a downed line. A communications line may be near electrical equipment or another hazardous utility.

For an Alleged Property-Damage Claim

• Photograph the damage and the AT&T line or equipment
• Record the date, time, and location
• Identify the contractor, vehicle, or crew when possible
• Keep repair estimates and invoices
• Request a repair or damage case number
• Do not discard damaged property before documenting it
• Ask where supporting documents should be submitted

811 and Underground Utility Complaints

Call 811 before digging for a fence, pool, tree, landscaping project, mailbox, drainage system, or other excavation. The 811 system forwards the locate request to participating utility operators.

Keep:

• The 811 ticket number
• Date the request was submitted
• Proposed excavation date
• Names of utilities that responded
• Photographs of markings or unmarked areas
• Receipts for rented equipment or contractor delays

If AT&T’s facilities remain unmarked, contact the state 811 center and AT&T. Do not begin excavation merely because other utilities completed their markings.

AT&T Fraud, Unauthorized Accounts, and Account Security

Contact AT&T promptly if:

• An AT&T account appears on your credit report that you did not open
• A collection agency contacts you about an unfamiliar AT&T account
• An unauthorized line or device appears on your account
• The account email, PIN, passcode, or contact information changes without permission
• Your phone number is transferred without authorization
• Your SIM or eSIM changes unexpectedly
• You receive an unexpected password-reset or verification notice
• Devices, accessories, charges, or plan changes appear without approval

• Wireless Fraud: 1-877-844-5584
• Voice or Internet Fraud: 1-877-379-2319
• Official Fraud Resources: AT&T Fraud and Security

If identity theft is involved, consider creating an identity-theft report through the Federal Trade Commission and contacting the credit bureaus.

AT&T Phishing, Scam Calls, and Suspicious Messages

Scammers may impersonate AT&T through calls, texts, emails, social media, search advertisements, fake support sites, and fake reward or credit offers.

Common claims include:

• The account will be suspended
• A payment failed
• A bill credit or reward is waiting
• A device upgrade is available
• The phone number is being transferred
• The customer must provide a PIN or one-time code
• Payment must be made with gift cards, cryptocurrency, a wire transfer, or an unfamiliar app

Forward suspicious emails that appear to come from AT&T to ab***@*tt.net. Do not reply to the message or click its links.

Open AT&T through the official app or website, or call a verified support number.

AT&T Stores and Authorized Retailer Complaints

An AT&T-branded location may be a company-owned store or an independently operated authorized retailer. The sales channel can affect return authority, employee management, and escalation.

Store complaints may involve:

• Promotion promises
• Trade-in values
• Device setup or data transfer
• Activation fees
• Accessory charges
• Insurance or protection plans
• Restocking fees
• Unauthorized add-ons
• Employee conduct
• In-home sales promises

Keep the store address, receipt, order number, employee name, manager name, and promotion terms. Ask whether the location is company-owned or an authorized retailer.

AT&T Prepaid Complaints

Call 1-800-901-9878 or dial 611 from an AT&T Prepaid phone.

Prepaid complaints may involve:

• Activation
• Account number or PIN
• Payment or refill
• AutoPay
• Plan renewal
• Data or hotspot usage
• Number transfer
• SIM or eSIM
• Device unlocking
• Account expiration

AT&T may charge a convenience fee for certain one-time payments made through its automated phone system or an agent. Review the current payment information before completing the transaction.

AT&T Business Complaints

AT&T Business provides wireless, internet, fiber, voice, network, security, cloud-connectivity, and other services for organizations.

Business customers should use:

• The telephone number shown on the business bill
• The assigned account representative
• AT&T Business Support
• AT&T Express Ticketing when available for the service

Business-service complaints may require a circuit ID, billing-account number, service address, contract, ticket number, or account-team contact.

AT&T Notice of Dispute and Formal Escalation

A Notice of Dispute is a formal escalation to AT&T’s Legal Department after normal Customer Care has not resolved the problem. It is more than an ordinary telephone complaint.

AT&T states that its Legal Department has 60 days after receiving a completed Notice of Dispute to investigate and attempt a resolution.

Notice of Dispute Mailing Address

Before Submitting a Notice of Dispute

1. Use the appropriate Customer Care department first.
2. Keep all bills, receipts, case numbers, chats, and emails.
3. Prepare a concise timeline.
4. Identify the service and exact amount involved.
5. State the resolution requested.
6. Use the current official Notice of Dispute form.
7. Keep a complete copy of everything submitted.
8. Retain proof of delivery when mailing the form.

Follow the current instructions on the form because the procedure may differ by service agreement and account type.

FCC and Other Outside Complaint Options

The Federal Communications Commission accepts complaints involving wireless and phone billing, coverage, number porting, unlocking, internet availability, speed, equipment, and related communications services.

• FCC Consumer Complaint Center: File an FCC Complaint
• FCC Telephone: 1-888-225-5322
• Federal Trade Commission Identity Theft: IdentityTheft.gov

The FCC encourages consumers to contact the provider first. In many telecommunications billing or service cases, the FCC sends the complaint to the provider and gives the provider up to 30 days to respond.

AT&T Accessibility Support

Wireless customers with disabilities can contact AT&T’s National Center for Customers with Disabilities:

• Voice: 1-866-241-6568
• TTY: 1-866-241-6567
• Monday–Friday: 9:00 a.m.–7:00 p.m. Central
• Saturday: 9:00 a.m.–6:00 p.m. Central

Identify the account, device, service, accessibility feature, and accommodation needed.

AT&T Privacy Requests

AT&T’s Data Request Center allows eligible consumers to request access, deletion, correction, portability, or other rights that may apply under state law.

• Data Request Center: Submit or Track a Privacy Request
• Privacy Choices: AT&T Privacy Choices
• Privacy Telephone for Certain Requests: 1-866-385-3193

The privacy telephone number is not the ordinary route for billing, wireless, or internet support.

AT&T Employees, HR, Payroll, and Careers

Job Applicants

Job seekers should use AT&T Jobs to search and apply for retail, call-center, technician, network, technology, sales, business, and corporate positions.

Current Employees

Current employees should use their manager, Human Resources, payroll, benefits, leave administrator, union representative when applicable, or AT&T’s established internal systems.

Former Employees

Former employees should use the contacts provided in separation, payroll, tax-document, pension, retirement, or benefits correspondence.

Do not post employee identification numbers, Social Security numbers, payroll records, medical documents, disciplinary records, or workplace-investigation materials publicly.

About AT&T

AT&T Inc. is a publicly traded telecommunications company focused on mobile and broadband connectivity. Its services include wireless communications, fiber broadband, fixed wireless access, business connectivity, network services, prepaid wireless, public-safety communications, connected devices, and related technology.

• Current Headquarters: Dallas, Texas
• Announced Future Headquarters: Plano, Texas
• Chairman and CEO: John Stankey
• Chief Financial Officer: Pascal Desroches
• Chief Operating Officer: Jeff McElfresh
• Chief Human Resources Officer: Darcie Henry
• General Counsel: David R. McAtee II
• Chief Technology Officer: Jeremy Legg
• Employees at December 31, 2025: Approximately 133,030
• 2025 Operating Revenue: Approximately $125.6 billion
• Business Type: Publicly traded telecommunications company
• Stock Symbol: NYSE: T

AT&T Businesses and Brands

• AT&T Wireless
• AT&T Prepaid
• AT&T Fiber
• AT&T Internet Air
• AT&T Internet
• AT&T Home Phone
• AT&T Business
• FirstNet, built with AT&T
• Cricket Wireless
• Connected devices
• AT&T Mexico

AT&T no longer owns DIRECTV. AT&T completed the sale of its remaining DIRECTV interest to TPG in July 2025. DIRECTV customers should use DIRECTV’s separate customer-service system.

AT&T Digital Life is no longer an active AT&T consumer home-security service and should not be treated as a current support department.

Who Owns AT&T?

AT&T Inc. is publicly traded and owned by individual and institutional shareholders. It does not have an outside parent company.

AT&T common stock trades on the New York Stock Exchange under the symbol T.

AT&T Reviews and Complaints

As of July 30, 2026, this CorporateOfficeHeadquarters.com page displays five visible AT&T reviews dated May 14, 2025, through December 12, 2025.

The visible reviews describe:

• Difficulty reaching a local fiber-installation crew or supervisor regarding work on a private road
• Frustration involving a flip-phone replacement, device insurance, robocall blocking, and paid technical support
• A low-hanging AT&T line allegedly damaging a motorhome satellite system
• A promotional trade-in rejected after the customer reportedly missed the deadline by one day
• Delay or dissatisfaction involving an 811 utility-location request before fence construction
• Repeated calls, transfers, or difficulty finding someone with authority

These comments represent individual experiences and allegations. They do not establish the experience of every AT&T Wireless, Fiber, internet, prepaid, business, or home-phone customer. No aggregate star rating is stated here.

AT&T Competitors and Related Corporate Office Pages

• Verizon Corporate Office
• T-Mobile Corporate Office
• Xfinity Corporate Office
• Spectrum Corporate Office
• UScellular Corporate Office
• Metro by T-Mobile Corporate Office
• Cricket Wireless Corporate Office
• DIRECTV Corporate Office

Additional AT&T Consumer Resources

• AT&T Internet, Billing, and Home-Phone Customer Service
• AT&T Wireless Customer Service
• Official AT&T Contact Options
• AT&T Notice of Dispute Information
• AT&T Fraud and Security Resources
• Report AT&T Phishing and Scam Communications
• AT&T Trade-In Program
• AT&T Wireless Return Policy
• AT&T Corporate and Investor Contacts

Frequently Asked Questions About AT&T

Where is the AT&T corporate office?

AT&T’s current official headquarters mailing address is 208 S. Akard Street, Dallas, TX 75202.

What is AT&T’s corporate phone number?

AT&T’s main corporate phone number is 1-210-821-4105. The headquarters is in Dallas even though the number uses a San Antonio area code.

Is AT&T moving its headquarters?

Yes. AT&T has announced plans to move its global headquarters to a new campus at 5400 Legacy Drive in Plano, Texas. The company expects to begin occupying the campus in the second half of 2028.

What is AT&T’s current headquarters address while the Plano campus is being built?

Continue using 208 S. Akard Street, Dallas, TX 75202 until AT&T officially changes its published headquarters address.

What is the AT&T Wireless phone number?

Call 1-800-331-0500 or dial 611 from an AT&T wireless phone.

What is the AT&T internet or home-phone number?

Call 1-800-288-2020.

What is the AT&T Prepaid number?

Call 1-800-901-9878 or dial 611 from an AT&T Prepaid phone.

Is AT&T customer support available 24 hours?

AT&T’s general support page lists its primary wireless and internet or home-phone numbers as available 24/7. Specialized billing, prepaid, accessibility, sales, fraud, and business departments may have narrower live-agent hours.

What is AT&T’s wireless fraud number?

Call 1-877-844-5584 for an unauthorized wireless account or unauthorized wireless account change.

What is AT&T’s voice and internet fraud number?

Call 1-877-379-2319 for an unauthorized internet or landline account.

How do I report an AT&T phishing email?

Forward a suspicious email to ab***@*tt.net. Do not reply or click its links.

How do I report a downed AT&T line?

Call 1-800-288-2020. A person without an AT&T account can state “No account” and then “Line is down.” Do not approach a line that could involve electricity.

How long do I have to return a new AT&T phone?

A new wireless device generally has a 14-day return or exchange period. Exceptions and restocking fees may apply.

How long do I have to send an AT&T trade-in?

A qualifying promotional trade-in generally must be submitted within 30 days after activating the new device.

How do I escalate a formal AT&T complaint?

Use the correct Customer Care department first. If the problem remains unresolved, submit AT&T’s official Notice of Dispute form and retain a complete copy and delivery confirmation.

How long does AT&T have to respond to a Notice of Dispute?

AT&T states that its Legal Department has 60 days after receiving the Notice of Dispute to attempt a resolution.

Does AT&T still own DIRECTV?

No. AT&T completed the sale of its remaining DIRECTV interest to TPG in July 2025. DIRECTV now has a separate customer-service system.

Does AT&T still offer Digital Life?

No. AT&T Digital Life is no longer an active consumer home-security service.

Who is the CEO of AT&T?

John Stankey is AT&T’s chairman and chief executive officer.

Who owns AT&T?

AT&T Inc. is publicly traded and owned by its shareholders. It does not have an outside parent company.

How many employees does AT&T have?

AT&T reported approximately 133,030 employees as of December 31, 2025.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, complaint information, and public review pages since 2004.

Corporate addresses, telephone numbers, executives, support hours, device policies, dispute procedures, and service ownership can change. Confirm important information through AT&T before mailing documents, returning equipment, transferring a telephone number, submitting identity records, or relying on a deadline.

Page Update Note

This page was updated on July 30, 2026, to confirm AT&T’s current Dallas corporate address and telephone number, explain the announced Plano headquarters move, update current wireless, internet, prepaid, fraud, accessibility, privacy, and dispute contacts, remove the discontinued Digital Life support route, clarify DIRECTV’s separation from AT&T, update company leadership and financial information, add device-return, trade-in, line-damage, 811, and FCC complaint guidance, and revise the visible-review summary.

Disclaimer

CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or operated by AT&T Inc., AT&T Mobility, AT&T Internet, AT&T Fiber, AT&T Business, FirstNet, Cricket Wireless, DIRECTV, any AT&T store, any authorized retailer, any device manufacturer, or any protection-plan, payment, fraud, trade-in, installation, or utility-location provider.

CorporateOfficeHeadquarters.com cannot access AT&T accounts, restore service, transfer numbers, unlock devices, process payments, reverse charges, file fraud claims, issue credits, complete trade-ins, repair lines, decide disputes, or contact AT&T on a visitor’s behalf.

AT&T, AT&T Fiber, FirstNet, Cricket Wireless, and related names and logos are trademarks of their respective owners.

Corporate information, support numbers, hours, policies, promotion terms, return deadlines, dispute procedures, and service availability may change. Verify important details through AT&T’s official website, app, account documents, or authorized representatives.

Reader reviews represent individual opinions and experiences. Allegations in reviews have not necessarily been independently verified and should not be interpreted as establishing the experience of every customer, employee, store, installer, contractor, or service area.

Share Your AT&T Experience

Have you contacted AT&T about a wireless bill, Fiber installation, internet outage, device trade-in, phone upgrade, fraud claim, account access, store complaint, exposed line, property damage, 811 request, Notice of Dispute, or another unresolved problem? Share your experience below.

Consider mentioning the service involved, approximate date, support route used, whether a case number was provided, what resolution was requested, and whether AT&T responded.

Privacy warning: Do not publish complete account numbers, telephone numbers, Social Security numbers, account PINs, passwords, port-out PINs, one-time verification codes, IMEI or SIM numbers, payment-card information, bank details, home addresses, employee records, fraud documents, identity reports, or other sensitive personal information.