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Walmart Corporate Address, Mailing Address & Phone Number 

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The current Walmart corporate address and headquarters mailing address is 1 Customer Drive, Bentonville, AR 72716. The Walmart corporate phone number is 1-479-273-4000. Customers needing help with a store, order, delivery, refund, account, or Walmart+ concern should normally begin with Walmart Customer Service at 1-800-925-6278.

Walmart moved its corporate headquarters from 702 S.W. 8th Street to the new 1 Customer Drive Home Office in May 2025. The former address should no longer be used as Walmart’s primary corporate mailing address.

Walmart Corporate Address, Mailing Address and Phone Number

Walmart Inc.
1 Customer Drive
Bentonville, AR 72716
United States

Important: The corporate headquarters phone number is not the primary customer-service line. For most store, order, delivery, refund, pickup, account, pharmacy, or Walmart+ concerns, call 1-800-925-6278, use Walmart’s online Help Center, or contact the store involved.

Walmart corporate office phone number 1-479-273-4000
Walmart corporate office phone number: 1-479-273-4000.

Did Walmart Move Its Corporate Headquarters?

Yes. Walmart moved its corporate headquarters and principal executive offices to 1 Customer Drive, Bentonville, AR 72716, effective May 15, 2025.

The previous Walmart Home Office address was:

Former Walmart Home Office
702 S.W. 8th Street
Bentonville, AR 72716

The 702 S.W. 8th Street address remains widely shown in older directories, documents, websites, search results, and customer records. However, Walmart instructed shareholders and other correspondents to use 1 Customer Drive after the move.

The terms Walmart headquarters, Walmart corporate office, Walmart Home Office, Walmart head office, and Walmart main office now generally refer to the new corporate campus at 1 Customer Drive.

Which Walmart ZIP Code Should Be Used?

Walmart’s current regulatory filings identify the principal executive office as 1 Customer Drive, Bentonville, AR 72716. Some Walmart investor pages have displayed ZIP code 72712 for a company contact listing.

For current formal corporate correspondence, this page uses:

Walmart Inc.
1 Customer Drive
Bentonville, AR 72716

Customers sending legal, investor, supplier, privacy, benefits, pharmacy, employment, or department-specific records should verify whether Walmart has provided a separate mailstop or mailing address for that particular matter.

Choose the Correct Walmart Contact Route

The appropriate contact depends on whether the concern involves a store, online order, delivery, refund, Walmart+ membership, employee benefits, job application, pharmacy, financial service, supplier account, or corporate matter.

  • Store complaint: Contact the store and ask for the store manager.
  • Online order or delivery: Use the Walmart Help Center or call 1-800-925-6278.
  • Refund or return: Review the order or purchase in the Walmart account and contact Customer Service.
  • Walmart+ issue: Use the membership section of the Walmart Help Center or call Customer Service.
  • Account access or security: Use Walmart’s authenticated Help Center and chat.
  • Current associate benefits: Contact Walmart People Services at 1-800-421-1362.
  • Employment application help: Call the candidate help line at 1-800-955-7267.
  • Corporate or administrative inquiry: Call 1-479-273-4000.
  • Formal written correspondence: Write to Walmart Inc., 1 Customer Drive, Bentonville, AR 72716.

How to Escalate a Walmart Complaint

  1. Identify the correct store or department: Determine whether the problem involves a local store, Walmart.com order, delivery, pickup, pharmacy, financial product, Walmart+, marketplace seller, or corporate policy.
  2. Contact the store involved: Ask for the store manager when the complaint concerns a specific Walmart location.
  3. Contact Walmart Customer Service: Call 1-800-925-6278 or use the official Help Center and chat.
  4. Request a case or reference number: Record the date, time, representative, explanation, and resolution promised.
  5. Request escalation: Ask for a supervisor or the department responsible for the issue when the first contact cannot resolve it.
  6. Keep documentation: Retain receipts, order confirmations, delivery notices, return records, photographs, chats, emails, and refund confirmations.
  7. Send written correspondence: For an unresolved company-level matter, send a concise written complaint to Walmart Inc., 1 Customer Drive, Bentonville, AR 72716.
  8. Use an outside complaint route when appropriate: Certain payment, privacy, employment, safety, pharmacy, discrimination, marketplace, or consumer-protection issues may involve an appropriate card issuer, regulator, agency, attorney, or other qualified professional.

Explain what happened, identify the store or order, provide the relevant dates and case number, and clearly state the resolution requested. Send copies rather than original documents.

What to Have Before Contacting Walmart Corporate Office

  • Store address and store number when available
  • Order, pickup, delivery, return, or case number
  • Date and approximate time of the transaction or incident
  • Receipt or purchase record
  • Product name, item number, or listing information
  • Delivery or pickup confirmation
  • Photographs of damaged, expired, missing, or incorrect merchandise
  • Dates and names associated with previous support contacts
  • Refund, cancellation, or adjustment confirmation
  • A concise timeline of events
  • The specific resolution requested

Do not publish full order numbers, payment-card information, passwords, verification codes, home addresses, private phone numbers, medical information, employee records, or other sensitive information in a public review.

Walmart Store Complaints

Contact the store manager first when a concern involves:

  • Employee or manager conduct
  • Product availability
  • Expired or damaged food
  • Checkout or self-checkout service
  • Pricing or shelf-label differences
  • Pickup orders
  • Store cleanliness
  • Accessibility
  • Parking lot or property concerns
  • Pharmacy, Vision Center, Auto Care Center, or Money Services at a particular location

Use the Walmart store locator to confirm the correct store telephone number and operating hours. Ask for the store manager when the department involved cannot resolve the complaint.

Walmart Online Order and Delivery Complaints

Online-order complaints may involve delayed deliveries, canceled orders, missing merchandise, incorrect substitutions, damaged products, address problems, marketplace sellers, refunds, or orders marked delivered but not received.

Before contacting Walmart:

  • Review the order in the Walmart account.
  • Check tracking and delivery updates.
  • Confirm the delivery address.
  • Check entrances, parcel lockers, mailrooms, and household members.
  • Photograph damaged packaging or products.
  • Keep all merchandise and packaging until Walmart provides instructions.
  • Save chats, emails, driver messages, and delivery photographs.
  • Request written confirmation of a refund or replacement.

Call 1-800-925-6278 or use the Help Center when the online order tools do not resolve the matter.

Walmart Refund and Return Complaints

Refund concerns may involve canceled orders, store returns, online returns, delivery problems, duplicate charges, marketplace purchases, Walmart Cash, gift cards, or a refund taking longer than expected.

Keep:

  • The receipt or order confirmation
  • The return or cancellation date
  • The return tracking number
  • The refund confirmation
  • The original payment method
  • Any case or reference number

Refund processing time can depend on Walmart, the marketplace seller, the return method, and the customer’s bank or payment-card issuer. Do not assume a refund is complete until the credit appears on the appropriate account.

Walmart+ Membership Complaints

Walmart+ concerns may involve membership charges, trial conversions, annual or monthly billing, delivery eligibility, canceled deliveries, fuel benefits, Paramount+ access, returns from home, or difficulty canceling a membership.

Review the membership section of the Walmart account and retain:

  • The enrollment date
  • The trial or renewal date
  • The amount charged
  • The payment method
  • Cancellation confirmation
  • Customer-service case numbers

For additional Walmart+ contact information and consumer reviews, visit Walmart+ Customer Service Numbers.

Walmart Account Access and Security Problems

Customers may contact Walmart about login problems, password resets, telephone verification, locked accounts, unfamiliar orders, unrecognized charges, email-address changes, or difficulty removing account information.

Use the official Walmart Help Center and account-security routes. Do not respond to an unexpected message by providing a password, complete payment-card number, or one-time verification code.

For an unrecognized Walmart.com charge, use Walmart’s authenticated customer-service chat and contact the payment-card issuer promptly when account compromise is possible.

Walmart HR Phone Number and People Services

Walmart does not publish one universal public Human Resources number for every applicant, associate, former associate, payroll question, employment complaint, benefits matter, or verification request.

Walmart People Services Phone Number

Current associates with questions about benefits and related People Services topics can call 1-800-421-1362 or use OneWalmart.

This number is commonly searched as the Walmart HR phone number, but it should be identified accurately as a Walmart People Services and benefits-support number rather than a universal public HR switchboard.

Walmart Candidate Help Line

Applicants needing technical help submitting a Walmart employment application can call 1-800-955-7267. Walmart currently lists candidate-help availability Monday through Friday.

Current Walmart Associates

Current associates should generally use:

  • Their manager or People Lead
  • OneWalmart
  • People Services
  • The applicable payroll or benefits route
  • Established ethics, leave, workplace-safety, or associate-relations channels

Do not post employee IDs, Social Security numbers, payroll records, schedules, disciplinary documents, medical information, leave records, manager contact details, or confidential employment correspondence publicly.

Does Walmart Have a Corporate Email Address?

Walmart does not currently publish one general customer-facing corporate complaint email address for every store, order, delivery, refund, Walmart+, account, or employment concern.

Customers should use Walmart’s official Help Center, online chat, telephone support, store manager, or corporate postal address.

Walmart maintains separate email and contact channels for investors, media, suppliers, privacy requests, ethics matters, and other specialized departments. Those addresses should not be used for an ordinary customer-service complaint unless the concern actually belongs to that department.

Can You Contact Walmart’s CEO Directly?

John Furner is president and chief executive officer of Walmart Inc. Walmart does not publish a direct personal customer-service telephone number or general complaint email for its CEO.

Customers should submit complaints through the store manager, Walmart Customer Service, the Help Center, or written corporate correspondence. An unresolved matter can be submitted with a request that it be reviewed by the appropriate executive or corporate escalation team.

Do not rely on third-party websites that publish an unverified executive email address or personal telephone number.

Walmart Scam and Fake Support Warning

Be cautious of fake Walmart support numbers, refund scams, gift-card payment demands, account-verification messages, delivery texts, prize notices, survey scams, and calls claiming that an order or account has been compromised.

  • Verify telephone numbers through Walmart.com or Corporate.Walmart.com.
  • Access the Walmart account through the official app or website.
  • Do not disclose passwords or one-time security codes.
  • Do not provide remote access to a computer or mobile device.
  • Do not send payments through gift cards, cryptocurrency, wire transfers, or unfamiliar applications.
  • Verify unexpected refund, fraud, delivery, and account messages through official Walmart support.

For information about Walmart-related scam calls, visit Walmart Scam Calls and How They Work.

Walmart Reviews and Complaints

Visible reader reviews on CorporateOfficeHeadquarters.com include experiences involving:

  • Expired or outdated food remaining on store shelves
  • Online orders that were delayed, canceled, or returned before delivery
  • Delivery-driver and address problems
  • Walmart+ grocery deliveries being repeatedly delayed or canceled
  • Account-access and verification problems
  • Difficulty closing or correcting an online account
  • Refund delays and promotional-code responses
  • Difficulty reaching someone with authority to resolve a complaint

These reviews represent individual reader experiences and do not establish that every Walmart customer, store, order, driver, or support interaction will have the same outcome.

A useful Walmart review should identify the general store or department, approximate date, type of issue, support route used, whether a case number was provided, and whether the matter was resolved.

About Walmart Inc.

Walmart was founded by Sam Walton and opened its first Walmart store in Rogers, Arkansas, in 1962. Walmart Inc. now operates retail, e-commerce, grocery, warehouse-club, advertising, pharmacy, financial-service, pickup, delivery, and marketplace businesses.

Its major operations include Walmart U.S., Walmart International, Sam’s Club, Walmart.com, Walmart+, and related services. Walmart is publicly traded on the New York Stock Exchange under the symbol WMT.

Walmart Ownership and Corporate Structure

Walmart Inc. is a publicly traded corporation. Public shareholders own the company, while the Walton family continues to hold a significant ownership interest.

Sam’s Club is owned by Walmart Inc. but operates as a separate membership warehouse business with its own clubs, website, memberships, return policies, customer-service routes, and support teams.

Walmart Competitors and Related Corporate Office Pages

Official and Related Walmart Resources

Frequently Asked Questions About Walmart Corporate Office

What is the Walmart corporate address?

The current Walmart corporate address is Walmart Inc., 1 Customer Drive, Bentonville, AR 72716.

What is Walmart’s mailing address?

Walmart’s current corporate mailing address is Walmart Inc., 1 Customer Drive, Bentonville, AR 72716. Department-specific correspondence may require a separate mailstop or address.

What is the Walmart headquarters address?

The Walmart headquarters address is 1 Customer Drive, Bentonville, Arkansas 72716.

What is Walmart’s corporate office address in Bentonville?

Walmart’s corporate office and principal executive offices are at 1 Customer Drive, Bentonville, AR 72716.

What is Walmart’s Home Office address?

The current Walmart Home Office address is 1 Customer Drive, Bentonville, AR 72716.

Is 702 S.W. 8th Street still Walmart’s headquarters?

No. Walmart moved its corporate headquarters from 702 S.W. 8th Street to 1 Customer Drive effective May 15, 2025. The 702 S.W. 8th Street location is the former Home Office address.

What is the Walmart corporate phone number?

The Walmart Home Office and corporate headquarters phone number is 1-479-273-4000.

What is Walmart’s customer-service phone number?

Walmart Customer Service can be reached at 1-800-925-6278, also written as 1-800-WALMART.

What is the Walmart HR phone number?

Walmart People Services can be reached at 1-800-421-1362 for benefits and related associate support. Current associates should also use OneWalmart or their People Lead.

What is the Walmart Human Resources number for job applicants?

Applicants needing assistance submitting a Walmart application can call the candidate help line at 1-800-955-7267.

Does Walmart have a corporate email address?

Walmart does not publish one general customer-facing corporate complaint email. Customers should use the Walmart Help Center, chat, telephone support, a store manager, or the corporate mailing address.

How do I file a complaint with Walmart corporate?

Begin with the store manager or Walmart Customer Service. Request a case number and escalation when the issue is not resolved. Written correspondence may be sent to Walmart Inc., 1 Customer Drive, Bentonville, AR 72716.

How do I contact Walmart about an online order?

Use the Walmart Help Center or call 1-800-925-6278. Have the order number, purchase date, delivery information, and previous support records available.

Who is the CEO of Walmart?

John Furner is president and chief executive officer of Walmart Inc.

Can I contact Walmart’s CEO directly?

Walmart does not publish a direct personal customer-service number or general complaint email for its CEO. Use Walmart Customer Service, the Help Center, a store manager, or written corporate correspondence.

Does Walmart own Sam’s Club?

Yes. Sam’s Club is owned by Walmart Inc. but maintains separate clubs, memberships, websites, policies, and customer-support channels.

What stock exchange is Walmart listed on?

Walmart common stock is traded on the New York Stock Exchange under the symbol WMT.

Is CorporateOfficeHeadquarters.com affiliated with Walmart?

No. CorporateOfficeHeadquarters.com is an independent corporate-contact and consumer-review website and is not affiliated with Walmart Inc., Walmart.com, Walmart+, or Sam’s Club.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has provided corporate addresses, headquarters phone numbers, company information, complaint guidance, and public review pages since 2010.

Information is reviewed using official company contact pages, regulatory filings, investor-relations materials, leadership pages, customer-support resources, career resources, and visible reader experiences when available.

Corporate addresses, leadership, telephone numbers, support routes, employment contacts, return policies, and complaint procedures may change. Verify time-sensitive information directly with Walmart before sending money, legal correspondence, employment records, medical information, or other private documents.

Page Update Note

This Walmart corporate office page was updated on July 29, 2026, using page-specific QueryHunter and Search Console information.

The update added prominent natural coverage for the high-impression “Walmart corporate address,” “Walmart mailing address,” “Walmart headquarters address,” “Walmart corporate office address,” “Walmart corporate phone number,” and “Walmart HR phone number” queries.

The update also corrected Walmart’s current headquarters to 1 Customer Drive, Bentonville, AR 72716; identified 702 S.W. 8th Street as the former Home Office address; corrected Walmart’s stock exchange from Nasdaq to the New York Stock Exchange; added current People Services and applicant-support numbers; clarified that Walmart does not publish one universal HR number or corporate complaint email; retained current CEO information; expanded address, mailing, complaint, order, delivery, refund, Walmart+, account-security, employment, and scam guidance; and preserved the existing page URL.

Disclaimer

CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Walmart Inc., Walmart.com, Walmart+, Sam’s Club, any Walmart store, marketplace seller, delivery provider, payment processor, financial-service provider, pharmacy, employer, or government agency.

Walmart, Walmart+, Sam’s Club, and related names, logos, trademarks, and service marks belong to their respective owners. Corporate addresses, telephone numbers, leadership, employment contacts, support routes, store policies, membership terms, return procedures, refund timelines, and complaint processes may change without notice.

CorporateOfficeHeadquarters.com cannot access customer accounts, change orders, issue refunds, cancel memberships, restore accounts, process employment records, or contact Walmart on a reader’s behalf.

This page does not provide legal, employment, financial, medical, privacy, or regulatory advice. Contact Walmart, the applicable store, a card issuer, government agency, attorney, or other qualified professional when appropriate.

Share Your Walmart Experience

Have you contacted Walmart Customer Service, a store manager, Walmart.com support, Walmart+, People Services, the candidate help line, or Walmart’s corporate office about a complaint?

Share your Walmart experience below and explain the general store or department involved, approximate date, type of issue, support route used, whether a case number was provided, and whether the matter was resolved.

Privacy warning: Do not post complete order numbers, payment-card information, account credentials, passwords, verification codes, home addresses, private phone numbers, employee IDs, Social Security numbers, payroll records, medical information, legal documents, or employee personal information in a public review.

Walmart Boca Raton FL Disappointing Issue

June 30, 2026

Walmart, Expired items. I was in Walmart today on 441 in Palmetto Park Road Boca Raton, Florida. Walking through the cake aisle when I noticed this on the Shelf if you read the expiration date it’s June 8th 2026 and they’re a whole Shelf full of them. On the top shelf they are a newer ones with July expiration date which shows they don’t care about selling you expired Foods my suggestion is before you buy anything check the dates on it because if its out dated they don’t remove it.

R

Walmart Frustrating Online Order Issue

June 27, 2026

Walmart, Issue with online order on Walmart.com site. First of all, I don’t do alot of online orders; maybe once or twice a year & this current experience will most likely keep me from ordering Anything anymore. Ordered item on 6/22/2026 for home delivery (no in-store pickup or store availability option for item). Item got shipped early morning on the 23rd from texas. Item arrived at hub around 9 am. Got notification around 1 pm that item had arrived at store. Called store at about 330pm to see when delivery is happening & got told that they don’t know. About 20 minutes later I got notification that item is out on delivery & about another 10 minutes later I got sent a link that showed driver was out for delivery. Tracked driver and saw that he was 3 miles from my house & delivery would be within the next 30 minutes. Next thing I know i got a notification stating that driver had returned to the store and item was returned due to driver was not able to deliver my order due to inability to find adress (Walmart had delivered items to my address in the past, so that can not be a valid excuse). Called store to find out why and was told Order was slated to be sent back to hub if it wasn’t picked up by me at the store by 8pm. Was not capable to pick up order (that was the whole reason Why I ordered it to be shipped to my address to begin with). Contacted AI help line right after that and was told to cancel order, get refund & then to reorder for Guaranteed Express delivery for next day and it would have a “promo” of $ 10 discount would be applied when item gets to the store. Reordered item. Order was sent out from texas early morning on the 24th and arrived at hub at about 9:30am. Next notification I received was that the order was delayed, but Should arrive by the end of the day of the 24th. Next notification after that was delivery delayed. Called the store the next day (25th) to find out where my order was and was told it hasn’t gotten there yet. Waited all day (the 26th) and then found out by AI help line that Order was Never sent to store for delivery and I Never got message from store. Order stayed at hub till I contacted AI help line again on the 26th. They told me that the order was shipped to the store, but store sent it back to hub. AI help also told me that they Never gave a $10 promo discount, but if I want to reorder they would (again) apply a $10 promo to My Next order. I’m very frustrated and furious that Neither AI help or the live persons I talked to on the 23rd and early morning of the 27th basically disregarded the issue of not willing to make things right. As a customer that paid for an item to be shipped to my home and then Not receive what I had paid for (twice), is Not acceptable Or the right thing to do by your company as a whole. The Walmart store is in Catoosa Ok. I’m sending this in hopes that you are willing to make this right in one way or another. I still would like to purchase those items from you, but it would have to be at a price adequately to the horrendous experience I had to go through. The “promo code” I was sent will not be helpful, because as I said earlier, I don’t do alot of online shopping, promo code can not be applied to the item i had ordered and it has an expiration date of September 25th, which will be expired by the time I will do another possible order. According to the AI help line “person” I texted with, he said that he has already filed a complaint on my behalf with you about the issue I had with my orders (don’t know if that is correct or not) & wished he could do more to make things right. I hope that you don’t receive this as a rant of an angry customer. I just want this to be heard as a serious complaint from a customer that did not receive the service that they paid for. I also don’t know if you been contacted by other customers from that store that had similar issues with home deliveries; I know personally that deliveries have become a big issue. Orders delivered to wrong adresses, orders not properly handled and/or damaged, orders not delivered for all kinds of insane excuses.

R

Walmart Edinboro PA Disappointing Delivery Issue

June 13, 2026

Walmart, These incidents occurred at the Walmart Supercenter #3253 located at 108 Washington Towne Blvd N, Edinboro, PA 16412. Over a period of 3 days from June 10th through June 12th, my grocery delivery order was repeatedly delayed, then rescheduled, then canceled and reordered again. This pattern repeated itself over & over for Three Days! Until, finally my groceries were delivered on the afternoon of June 13, 2026. I had multiple calls with your distribution center & their service was professional & they tried their best to get my deliveries, filing complaints & contacting the store directly but the Walmart store in Edinboro kept providing the excuse that no drivers were available. Was no one in their customer area getting deliveries over this 3 day period or was I the only one for some reason? Then I would get emails stating that I can always cancel the order or come to the store & pick it up. I did not pay for a Walmart+ Membership to drive to the store for my order. I could do that without the membership fee. I find this level of non-service unacceptable. I paid for a Walmart+ membership in order to get my groceries delivered. There is no excuse not to have a driver arranged especially since my orders are typically placed 12 hours in advance. I am in my 70’s & rely on the delivery service for food & medicine. For 3 days I was denied my groceries.

D H D

Walmart Frustrating Unresolved Account Issue

May 29, 2026

Walmart won’t fix my account issue and won’t even let me cancel my information. First, never call the customer service number. It doesn’t work. They have no ability to fix anything but tell you to wait for an email that never comes. I’ve depended on Walmart for so long and never had a problem. I can’t get into my account and having issues with verification. They can’t help to fix it. I want to cancel and can’t even do that because I Can’t get into my account!

S

Walmart Disappointing Customer Service

January 2, 2026

Walmart, 0 stars! Walmart will not refundable any of your money back nor do they feel bad. “We can give you a promo code”.

S
Corporate Office Headquarters