Spin Master Corporate Office Headquarters HQ

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  1. Would like to know how you can put a coupon on the internet and it not be honored by our local Firestone? My car needed a new battery, so I pulled up the store on Rocksprings Dr. in Las Vegas, NV. On the site was a coupon for the battery for $79.99 and $14.99 for installation for a total price of $94.98. I made an appointment over the phone and was told to bring the coupon in at 8:00 the next morning. When I arrived the person told me that they could not honor the coupon as they do not carry that type of battery. They quoted me a price of $149.99 for the battery installed and labor of $15.00. As I had to jump my car to get there I told them to go ahead. How can your company put a coupon out and it not be honored by all locations? I have been dealing with this location for over 5 years, and take all of my vehicles here for service, I think this is pretty bad policy and I don't know if I will be returning.

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  2. To whom it my concern.On Dec 27,2016 I went to one of your so call stores in the Florida mall on Sand lake Rd.You have a booth there.I had received for Christmas one of you watches, I simply need to have remove a couple of links I told your salesman that it was a Christmas gift He told me that HE could not do it because of warranty I mention to him what would warranty have to do with removing a couple of links. He would not do it. If this is the way Invicta treats its customers whether they bought the product or not or as a gift. employee should go out of their way to show that the company stands behind its product.

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