iFix and Repair Corporate Office Headquarters

iFix and Repair Corporate Office Headquarters
Address: 10300 Forest Hill Blvd #234
Wellington, FL 33414
Email: n/a
Corporate Phone Number: 1-561-907-8349
Fax Number: n/a
Customer Service Number: 1-561-907-8349

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  1. I am having a problem with the Dothan Alabama store. Please contact me regarding this problem.

  2. I'm having problems with the dothan al store please contact me at 2292541380 asap thanks

  3. I have a complaint for the Dothan al store please contact me at 334-774-4324 asap thank you

  4. Hello New Management at Ifix and repair West Town Mall knoxville tn
    This is a copy of the original email i sent to the west Town Mall ifixand repair as well as to Will Englemonger and Chris Kelly At the time I sent these these pepole had positions of authority at Ifix and repair. I sent this message three times to the west town mall and these two fellows.
    I called up their today and I think I talked to Brian who said that there was new management. So I am just sending you this email to help you understand the situation
    Thanks Juniee Oneida 434 293 2068

    Mr. Will Englemonger

    My name is Juniee Oneida 4342932068

    On September 13 i took an ipad 3 into the ifixandrepair store in the West Town Mall in Knoxville, Tn store with a request to repair a crack in the glass screen.
    I had been using the ipad for a couple of months with no problem with the crack. I decided to take it in before the crack started to get to big.
    The store took my ipad and in about a week repaired the glass screen and gave it back to me. I had it for about a day when it started to act wackoo with the screen scrolling by itself and with me being unable to use the touch screen features.

    I took it back and they agreed that all was not well and said they would repair It is now almost 4 months later and i have not received the ipad back. Here is a summary of the story.

    During the 2 and half months that my ipad was at the knoxville store i called many times with the vast majority of times my call going to voicemail. I believe in the whole time my ipad was there i maybe spoke to someone maybe someone twice with both times promising some new part had to be ordered and installed.

    I got tired of this routine so i called the Welington, Florida office and told them of my troubles. They got the knoxville store to send them the ipad to fix it. Suprisingly the story remained the same with the Wellington store, with the same bit about needing to get one part after antother in order to fix the ipad. The last part they said had to come from China so i would just have to be patient.. At first Roy was responsive for the first call or two, but after that he stopped taking my calls and once again my calls would go to voicemail. I believe the Wellington store never ever once initiated a phone call to me.

    Mid-december i got through and was told that the ipad had been fixed and shipped on December 13th and would be at the knoxville store in a few days. The Wellington store told this same story to the Knoxville store. After a couple of weeks i called back Wellington store and asked for tracking number. Was told only Roy knew it and it. As i said before they were telling the Knoxvile store this same story as Knoxville was emailing them wanting clarification on when the ipad would arrive. Early January I finally got the tracking number from an employee at the Wellington store and it shows that the ipad never got to the post office until January 5 and was slated for delivery for January 7th in Knoxville. This was very surprising to Knoxville store when they found this out as they also thought the package was shipped on December 13th.

    Lastly when the ipad arrived in knoxville from Florida it was not fixed and they could not even get it to turn on. All that came with the ipad was a short note saying that they were unable to fix it, nothing else

    To say that this is unbelievable is to put it mildly. Is there anyone in Corporate who can help me get some relief with this situation

  5. I am having a problem with the store in the Boynton Beach mall. I was told I could bring my phone back within 60 days if I had a problem. There is a crack in the glass for no reason at all and THEY REFUSED TO REPAIR IT.

  6. I took my Macbook pro to to the store in International Plaza to be repaired. They were unable to repair it, went to pick it up and they did not have it. They lost it. The problem still haven't been dealt with.

  7. I had the worse experience ever in The Town center store in Sanford Mall.The mangaer Andrew Dyson refuse repair the screen that per Apple was not put it right.
    He got so upset, he was treating me and used vulgar language. I called the local policy to make a formal report and I will bring the case to court. Please avoid to bring your phone to that store.

  8. I have a concern regarding the Orland Square Mall location. Please contact me.

  9. I have a major problem that needs to be addressed with the Orland Square mall location in Orland Illinois. Please contact me

  10. I would like you to know that I am having difficulty getting a serious issue resolved at the Port St. Lucie Wal-Mart store. The 16 year old young lady across the street from me took her I-phone 5s to have the cracked screen replaced, she even supplied the screen and tools. The phone was working when she took it in. They had plenty of time because she was going on vacation. She had then contacted me and I contacted the store. I received the most inappropreate response from the young man that answered the phone. Left a message with him to have the manager call me. Never heard so I went to the store with my husband and the young man that was there at that time was very pleasent and informed me that he was from another store and did not know what I was talking about so when the manager/owner? came he wanted to know why I was upset and what he could do for me. I explained to him about the phone and he reached behind the counter and pulled out the phone. But it no longer had the camara in it and was totally destroyed and unrepairable. Needless to say I was very upset and he told me that he would work with me so I told him that she would be calling him regarding what the phone was missing. When she did he blew her off....probably because she was a kid. Well this kid worked hard for the money to buy that phone. I was told that this guy Tuncer Unlukaplan district manager just fired everyone because they were not doing their jobs. Someone needs to do something and show this young lady what responsibility is and that some companies actually care..
    Thank you,
    Suzanne R. Savini-Lockwood

  11. I would like someone to contact me regarding the Memphis, TN store located in the Wolfechase Mall. This store has had my cell phone since 8/9/16. They keep saying they are ordering the part, hell I could have gotten the part myself (walking)! The customer service is horrible and I'm sick of excuses. LaDonna 901-921-0047 ladonnamccurdy@bellsouth.net


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