Icon Parking Corporate Office Headquarters

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Icon Parking Corporate Office Headquarters
Address: 160 West 66th Street
New York, NY 10023
Email: n/a
Corporate Phone Number: 1-877-727-5464
Fax Number: 1-212-721-6049
Customer Service Number: 1-877-727-5464



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  1. I am writing to complain about several employees at the 34th street location located under 1 Penn Plaza. We arrived Saturday 5/27/17 around 2 or 2:30. A man named Carlos, after radioing his "supervisor" ("Simon Bolivar", later identified by the police officer as "Diego Espid") said we would have a discounted price of $12 since we were employees of the building above. His exact words were "did you hear that? He said twelve dollars." This is when we agreed to park there. When we came back 2 hours later, "Jesus" ( who refused to give us a last name) told us we have to pay full price. We have always been given a discount before since we are tenants of the building, but since the stamping office was closed we couldn't get a stamp. At the same time a woman next to us complained about not being able to pay cash and that she always has a problem there which is why she hadn't parked there in 6 years. Moment's after that a couple retrieved their car only to find a hole in their tire that wasn't there before. This was all in a span of ten minutes (so imagine a whole day). We called the officers down and said he couldn't do anything even though they lied about saying yes (meanwhile the man that helped us in the beginning disappeared when the officer came) since it was a civil matter. We want a refund and we want a written apology. If this matter is not addressed we must go further in reporting this company and location. I must add that while we were complaining an employee was exercising right behind us in the parking lot floor and another was whistling a song (trying to appear unbothered ). These employees are an embarrassment to any company of any sort and are most likely pocketing company money. Thank you for your time.

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