HCR Manorcare Corporate Office Headquarters

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HCR Manorcare Corporate Office Headquarters
HCR ManorCare, Inc.
Address: 333 N. Summit St.
Toledo, OH 43604-2617
Email: n/a
Corporate Phone Number: 1-419-252-5500
Fax Number: 1-419-252-5554
Customer Service Number: 1-419-252-5500

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  1. Hello. My name is Trena and I am one of the nurse reviewer with KEPRO. We process the medicare discharge appeals. I am writing to notify you that I have been having difficulty with one of your buildings today. I have been attempting to contact your Willoughby facility to notify them of a determination on an appeal. Our instructions for contact on the weekends is the nursing supv. I called and was put on hold for 10 mins. Hung up and attempted to call back 3 times and no one is answering the phone. This is a huge concern due to the financial liability for the Pt. I find this to be very unacceptable and do know from my own personal experience as a charge nurse for Manor Care in the past, that someone should be available to answer the phone.


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