Hello, I am a resident at Rio Verde CC anda social member. I brought two complaints to Rio Verde Country Club management, both of which were handled unprofessionally. One was a complaint of a bartender in Dec 2016when I talked to the beverage and food manager, he was defiant and arrogant about my concern, nor did he follow up. The second,I expressed a concern on the quality of the Easter bunch, ham tough, little variety, but pricy. I brought again in my payment envelope for the meal. They did cash the check but no follow up. I feel as a retired businessman, customer service , courtesy should be first and foremost in management. I found this not to be the case with the Food and Beverage manager rather substituted by defensiveness, non reaction and no followup. I feel Troon is a successful corporation and has concern for their operations and their customer services at these club. Now my wife, friends and I go to Tonto Verde and receive great food, customer service and friendliness, as it should be. Earl Woomer, jr...720 219 6382,
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