Genghis Grill Corporate Office Headquarters

Genghis Grill Corporate Office Headquarters
Address: 201 E Central Texas Expy #1300
Harker Heights, TX 76548
Email: n/a
Corporate Phone Number: 1-254-953-1150
Fax Number: n/a
Customer Service Number: 1-254-953-1150

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  1. My son was injured on the job at your Garland location on August 12th. I have been in contact with the manager Jason Keeling at least 8 times since that day. I have sent e-mails. I have left messages with Nancy at corporate. No one can tell me when I will be reimbursed the $373.00 I had to pay before they would sew my son's finger up!!! Please help.

  2. I recently visited your location in Matthews, NC and had a very horrible experience afterwards. While eating my leftovers, I felt something hard in my mouth and realized it was some sort of bone. It was similar to a tooth of a rat. I was extremely disgusted and immediately sickened by this discovery. I contacted the location and was told the GM Luis Vera, will contact me the following day. I didn't hear from him, so I decided to call back and spoke with him. I told him how disgusted I was after this discovery and he had the nerve to ask me to come in to get another bowl on the house. What an insult!!! I told him my concern is not a free bowl from your establishment but the health and safety of myself as well as other patrons. I also mentioned I'm a transplant patient and my overall health is a major priority of mine. He agreed and told me he would text me his cell phone number so I could send him the pics of this tooth looking bone and he'll forward to corporate. Needless to say, he never text me a number and I haven't heard back from him. I'm assuming Genghis Grill is not concerned about servicing their customers and also, not concerned about their health. This is definitely not a reputation you would want to have considering your equation for success is equal to fun service and healthy dining options. I'm not sure what I'm going to do, but I'm really distraught by this in more ways than one, especially mentally. Looking forward to hearing from someone from your corporate office real soon.

    Peggy Lewis
    404 822-6276

  3. This information does not help you reach the corporate office. The phone number is to the location.

  4. This information does not help you reach the corporate office. The phone number is to the location.


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