I used to purchase a whole roasted vegetable pizza a year ago at least 3 to 5 times a week. I noticed they have changed the menu and or the recipe and the pizza looks and taste SO SICK. Sorry but I will never buy any pizza from Gelson's anytime nor ever until they bring back to old recipe back. Shame the pizza looks so unpleasant.
Your company needs to make sure that the managers treat your employees good. The deli african american manager woman in Santa Barbara is very unfriendly and to see her arguing with customers is unpleasant.If We miss seeing the old deli manager Julie, she was friendly,with good work ethic. The heavy set Manager isn't very nice to his employees, I see this checkers working hard and he yells at them,not caring if there are customers around. We are shopping, and the last thing we want is to go shopping at a place that don't care about customers or its employees. Please bring back the fresh Wolfgang Puck sandwiches, and I agree with the old recipes for the pizza's, it's definitely not as good as before,I'd rather go to Rusty's Pizza.
It is time that the santa monica gelson's management speak to staff and stop the harassment of a specific customer while they do their shopping. I've noticed a female staff member that I worked with, speak to other staff members while this person is around, the staff then comments on very private information and makes that customer feel very uncomfortable. It is VERY noticeable. It is apparent to me that the management isn't doing anything to STOP this female staff/staff members from harassing the customers.
The new manager at Marina del Rey did not know how long the sale on lobster tails would last. I was transferred to the fish department. The staff there did not know either and said I should call when the manager of that department was in...quite early in the morning. I finally got him and he gave me the information.
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