Frontgate Corporate Office Headquarters

2 comments
Frontgate Corporate Office Headquarters
Address: 5566 West Chester Road
West Chester, OH 45069
Email: n/a
Corporate Phone Number: 1-800-436-2105
Fax Number: n/a
Customer Service Number: 1-800-436-2105



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2 comments:

  1. I WILL NEVER ORDER FROM YOUR COMPANY AGAIN!!!!! I PLACED AN ORDER ON DEC. 3/15 AND I AM STILL TRYING TO RECEIVE THIS XMAS GIFT, GET INFORMATION ON IT, ANYTHING!!!!!!! WHILE THE TELEPHONE CONVERSATIONS I HAVE HAD OVER THIS PAST MONTH HAVE BEEN MORE THAN POLITE, NOTHING IS EVER RESOLVED. WHEN I PLACED THIS ORDER THE ITEM STATED IT WAS IN STOCK BUT LIMITED SUPPLY, BUT IN STOCK! WELL THAT WAS A CROCK OF !!!!. AS AN INTERNET BASED COMPANY, YOUR LACK OF COMMUNICATION BETWEEN VENDORS, SHIPPING, IT DEPARTMENT UPDATES FOR CUSTOMERS, IN NOTHING SHORT OF DISGUSTING. I have placed many many orders from your company, have never run into this before. I did not leave this order to the last minute, as I previously stated, and have made so many phone calls and sent so many emails, and still get nowhere!!!!!!!! How will you remain competitive with other internet shopping companies, with this kind of service. the item was in stock when i placed the order, then days after NOt receiving any information regarding shipping etc, i called and was informed that it was backordered until Dec 17th?????? THIS IS FALSE ADVERTISEMENT AT IS VERY BEST!!!!! I cannot express how upset I am, this was a Christmas gift, a little late wouldnt you say????? My only hope is that one day you will realize that there are many grey areas within your ordering system and get it together, like many other internet based companies have. All the best to you in trying to accomplish this A former customer........Laurie Oakes

    ReplyDelete
  2. I WILL NEVER ORDER FROM YOUR COMPANY AGAIN!!!!! I PLACED AN ORDER ON DEC. 3/15 AND I AM STILL TRYING TO RECEIVE THIS XMAS GIFT, GET INFORMATION ON IT, ANYTHING!!!!!!! WHILE THE TELEPHONE CONVERSATIONS I HAVE HAD OVER THIS PAST MONTH HAVE BEEN MORE THAN POLITE, NOTHING IS EVER RESOLVED. WHEN I PLACED THIS ORDER THE ITEM STATED IT WAS IN STOCK BUT LIMITED SUPPLY, BUT IN STOCK! WELL THAT WAS A CROCK OF !!!!. AS AN INTERNET BASED COMPANY, YOUR LACK OF COMMUNICATION BETWEEN VENDORS, SHIPPING, IT DEPARTMENT UPDATES FOR CUSTOMERS, IN NOTHING SHORT OF DISGUSTING. I have placed many many orders from your company, have never run into this before. I did not leave this order to the last minute, as I previously stated, and have made so many phone calls and sent so many emails, and still get nowhere!!!!!!!! How will you remain competitive with other internet shopping companies, with this kind of service. the item was in stock when i placed the order, then days after NOt receiving any information regarding shipping etc, i called and was informed that it was backordered until Dec 17th?????? THIS IS FALSE ADVERTISEMENT AT IS VERY BEST!!!!! I cannot express how upset I am, this was a Christmas gift, a little late wouldnt you say????? My only hope is that one day you will realize that there are many grey areas within your ordering system and get it together, like many other internet based companies have. All the best to you in trying to accomplish this A former customer........Laurie Oakes

    ReplyDelete

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