Lakewood/Cedar Bridge Road Store- If the factory gets it wrong and the customer comes back with one of a 7 blind order, they should be able to leave with the new correctly cut blind. Doesn't someone, independent of the person cutting the blind check each blind before the customer is notified to come and pick them up? It's called quality control/quality assurance. My window is bare, I wanted to leave with a a replacement blind after three trips back and forth to the store. I was told the factory is working on other orders right now. I told the clerk to tell them to stop and do my blind because it's their error. He said no we'll UPS it to you when it's ready. POOR customer service. I guess inconvenience to the customer doesn't account for anything when your staff make the mistake!
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