During the snow storm In Woodstock, Ga. the Stay Lodge closed their doors and refused to even let anyone sit inside their Lobby, having no rooms is one thing (which I do not believe) but putting up a closed sign and refusingto let someone just sit in the lobby. Shame on you!
I stay at the Stay Lodge in LaGrange,Ga and its real nasty and dirty.They dont clean there place at all and when they come around with house keeping they smoke and they only come around once a week.plus when maintenance come to your room to fix something theymake a mess and leave it for you to clean it.we are looking to move soon because of this.
Dont go to florence ky; stay lodge on 8035 action blvd. People who work there are on drugs.look at there faces.will these people lose there jobs.
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October 3, 2015 Stay Lodge at 106 Woodpark BLVD. Do Not Stay Here!!! This place is completely awful if I could get my money back for the time I have paid for, I would burn rubber leaving this hole. First the office personnel should be flogged with a water hose. Especially PAM!!! Who hired this person and what drugs were you on? This old bag of rude person should have retired about a century ago! Its not ok to argue with those who are paying your check. Yes keep on acting like you are doing me a favor by being here! You simply are not even reall that good. this place WAS the cheapest in town but now with the cough cough luxury taxes that have been imposed. What Luxury 1 the office staff is RUDE! I don't want to argue about towels, i don't want to make several trips to the closed office a day for towels. I just want a clean towel! If you don't want to supply clean stuff then just stop!!! its not a favor, so stop acting like it is! Fix the stupid WiFi here this is ridiculous every other hotel in this area has functioning WiFi even McDonald's WiFi works and no its not a favor either. could please fix the phones, and cable TV also. Since we are not allowed to go outside EVER and since everything here is broke, non-functioning, or out of order! My bathroom ceiling is falling, there are bugs, and the 500 pound, marijuana smoking individual above me isn't helping things any either.Every time this person stomps on the floor the building shakes and the popcorn from the ceiling falls off, and everyone but the cops who frequent this place have smelled his obsessive pot smoking it freaking stinks and there are kids that stay here too! I don't do drugs, I don't smoke cigarettes, i don't even drink! I work, I pay for my room on time, and i don't complain (until now)! I am really sick of the behavior of the office staff here! I am also sick of paying for things I am not getting (like clean towels and wash clothes) so much so that i am thinking about taking it up with the woodstock city manager and town hall. Not to mention my own lawyer! If you Don't care then I am sure Woodstock can find someone to take over this property that will and that will be more according to their future plans for woodstock! Signed Sick to death!
If you read the reviews from here, and Google, you would see how rude she is, and I've also experienced it. She has banged on my door early in the morning (I work nights) and called me names and threatened to have me thrown out if I ever "talked to anyone else that way." The reason she was banging on my door? Because the day before she forgot to come back and pick something up like she said she would, and when she came to the door the next morning she said that I was told to "bring it down to the office first thing this morning." She said the day before she would be back in 5 min to pick up the thing, but never returned. Even if she had said bring it down in the morning(which she didn't) we pay 800 dollars a month for this tiny little room, why should I have to bring anything down to you that you brought to me in the first place Pam? Especially when I never requested the item in the first place. Then as she is banging on my door I did curse a bit, nothing bad, "hold on dammit" is all I said because she was continuously knocking even after I told her I would be just a second. She threatened to kick me out for saying that. I know as a company you hear a lot of legal threats, but I can't even post this complaint in full detail without worrying if she will see it and take out some personal vendetta against me for making a complaint. I will screen shot this complaint and forward it to my family lawyer, and that way if there is any action taken against me I will have evidence that it was because I complained. Customers shouldn't be afraid to complain.
Not even sure why they decided to make changes to the cable service but this whole week it has been horrible!!!!! Its been out again for the past few hours.....
The one In Lagrange Ga, the internet has been down for the past couple of weeks, and we have been calling down to the front office to let them know that there is a problem. It has not been fixed yet. There needs to be some changes about this. If you say that you are going to do something then it needs to be done........
The Stay Lodge in Montgomery, Al on Chestnut Street is poorly managed. The water has been off for hours for 3 consecutive days, and longer in other parts of this facility. The water was definitely off on January 19, 20, and 21st. This is unacceptable, inhumane, unprofessional, and unsanitary. The management staff is not receptive to customer comments or complaints. The staff are unfriendly,demeaning to customers, and very unprofessional.I feel that they have poor communication skills, and they are disrespectful in their interactions with customers. They will retaliate if a customer complains and still have to stay at the facility. The owners who franchise this business are unconcern, unapproachable, and uninvolved. I arose at 10 am today.I haven't been able to drink a glass of water, bathe, cook, or use the bathroom. I had to leave and go to a nearby McDonald's, just to use the restroom. This is ridiculous for the money people pay to stay at this place. Slum Management at it's finest.....
The Stay Lodge in Montgomery, Al on Chestnut Street is poorly managed. The water has been off for hours for 3 consecutive days, and longer in other parts of this facility. The water was definitely off on January 19, 20, and 21st. This is unacceptable, inhumane, unprofessional, and unsanitary. The management staff is not receptive to customer comments or complaints.The staff are unfriendly,demeaning to customers, and very unprofessional. I feel that they have poor communication skills, and they are disrespectful in their interactions with customers. They will retaliate if a customer complains and still have to stay at the facility. The owners who franchise this business are unconcern, unapproachable, and uninvolved. I arose at 10 am today.I haven't been able to drink a glass of water, bathe, cook, or use the bathroom. I had to leave and go to a nearby McDonald's, just to use the restroom. This is ridiculous for the money people pay to stay at this place. Slum Management at it's finest.....
This is day 4 that the water is off at the Stay Lodge in Montgomery on Chestnut Street. The owner recently within the last 30 minutes showed up, after being absent throughout this entire ordeal. People are sick, have children, elderly, and unable to go anywhere else. Also customers have paid their rent in full and don't have the money to go anywhere else. People can't effectively wash their hands, bathe, cook, and worst of all flush the toilet. This is unsanitary and wrong on so many levels. I wouldn't be surprised if someone got extremely ill or died from the conditions due to the lack of clean running water. I will start checking on the elderly, since these people don't care. Instead of addressing the problem they had several workers working on the roof, while people dehydrate due to lack of water. Their priorities are all wrong. They sit in the office clock their hours, and count their pay checks and money, while customers live in unhealthy, unsafe. and deplorable conditions. It's time to launch a consumer affairs report, call the news media, and call nearby attorneys. The lack of attention and unresponsive management to a basic human need is unbelievable. The entire franchise needs to be held accountable for this. There is no way middle and upper management wasn't aware of this situation.
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The Florence KY stay lodge is a joke.the cleaning lady is rude. And that's if she shows up at your room. I keep my room clean, but yet always get one of them violation papers for a messy room. I'm thinking, if my room is clean, and I still get a violation paper. Then at that point it's harassment. There supposed to give you a 24 hour notice if there gonna come in your room, and these people don't do that. There's Wi-Fi maybe an hour a week. If that, and I pay almost 800 a month for a crappy room. For the most part the morning guy is really nice. But the older woman, who ever she is, is rude as hell. She needs to be gone. Banging on my door and just walking in after being told to hold on. I wasn't dressed at all and had to tell her to get out of my room twice. That's not professional at all. And now I'm being threatened that I'm gonna be evicted for a room that's clean. Though they say it's unsanitary. I vacuum my floor everyday. I don't have trash all over the place, and they only do a room check right after I leave for work. Not even 5 minutes after I leave. I stood outside in the next parking lot and watched this woman walk right in my room. No knocking at all. Then spent 37 minutes in my room. Why are you going to my room when I leave? I have contacted a lawyer. Showed him my pictures and videos of this crap, and he said that it was very strange behavior for a company employee to do this. And the fact that I've had money come up missing is a lawsuit. Which I am going forward with cause of the constant harassment. I haven't violated any rule. And the woman does this to alot of people. And if the corporate office does nothing about it. I'm not dropping my lawsuit. I mean hell, I can't even get clean towels. There drug dealers who live there, but the front office does nothing about that. The Boone county dea is watching the place. Which means it's not a very safe place to bring your children too. And the fact that the place smells like pot all the time. I can see this place getting shut down by the county soon. They have to 2 other hotels over drugs. One bigger then this place. And I can't tell you how many building codes this place has violated. Plus the trash all over the place is pretty bad. The wind blows and all you see flying up in the air is trash. And they want to give me a violation? Half the place is just garbage. This place is judgmental,rude,and very very unprofessional. I wouldn't recommend anyone staying at this place.
This corporate office information is completely incorrect this is information for a software company.
Auburn,AL Complained over 4 times about the noisy room next door. Nothing has been done to fix the problem. Have requested a new room twice and was told none were available. The second time was told that only a more expensive room was available. We have stayed here two months and have paid over $2,000.00.
The stay lodge in Decatur Alabama is sad and sorry and.
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