CookOut Restaurant Corporate Office Headquarters

26 comments
CookOut Restaurant Corporate Office Headquarters
Cook Out - Capital Blvd, LLC
25 N. Ridgewood Ave., Suite 200
Daytona Beach, FL 32114
Official Website: http://www.cookout.com
Email: Contact Cookout Restaurant
Corporate Phone Number: 1-336-431-1094
Fax Number: 1-336-544-45085
Customer Service Number: 1-866-547-0011

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26 comments:

  1. Please add baked beans to your menu.no truly American cookout is complete without baked beans. Love you restaurants. Great food.baked beans on your menu will increase your total revenue by 8% yearly. They will sell.they will accent every thing on your menu.trust me.

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  2. I have had by far the worst experience no one not two but three to four bad times I had there first the employees are nasty and dirty there's no sanitary anywhere I had ate a fly there also it was someone's fungous toenail in my tray when I confronted the gm he denied that I ever been there when he took my order he asked for my Id And my recipe for some odd reason I mentioned that i was going to call corporate n he snatched my tray and was very disrespectful I took pictures. I just want something done about this I'm a very loyal customer. The location is on highway 70 in durham the general manager name is either Jim or steve

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  3. We loved Outback when it first came to Bowling Green, eatting there several times a week, but last night when we went in to eat, we ordered hamburgers and corndogs, the hamburgers were cut in half and put on two sandwiches and burnt to a crisp on two sandwiches, the corn dogs were also so burnt they were not a golden brown, but also burnt and cold, all the food was awful, no napkins in the dispensers, the trash cans were over flowing. We wondered why the parking lot was empty the last couple of times we drove by, and now we know. We won't be back, there are too many places here in Bowling Green to spend our dollar than to buy burnt food.

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  4. We need one in commerce Georgia.

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  5. I don't know if anyone else has ever brought up this issue, but is it possible for Cook Out Restaurants to switch from Styrofoam containers and cups to paper (or plastic) cups and bags? Personally, I would eat there A LOT more if they did.

    It takes Styrofoam over one million years to properly decompose, and burning it releases toxic fumes into the air. And let's not forget that recycling it is pretty difficult because of the way it's made. A paper cup, however, only takes a few weeks to decompose, and burning it doesn't release fumes other than your run-of-the-mill smoke. Recycling these cups is also much easier; they can be easily remade into other paper products. Plastic cups decompose slower, but are less expensive than paper and Styrofoam, and release less carbon dioxide when being made. Plastic is also lighter than paper and Styrofoam, and therefore cuts down on fuel and transportation costs.

    Both paper and plastic options have major positive effects on the environment when swapped for Styrofoam. Companies, such as Cook Out Restaurants, would probably see it wise to switch for plastic, seeing as it is less costly a switch, and may even be less expensive than Styrofoam depending on the circumstances. I'm not sure of the circumstances for Cook Out, but it would great if you would at least look into switching if you have not already.

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  6. I had far the worst experience in my life. I found a dead cockroach mixed in with my French fries, looks like the cockroach could have been fried with the batch. I am so disgusted, I almost puked.

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  7. Duncan sc desperately needs q cookout it will crush the surrounding restraunts plus its a truck stop and surrounding manufacturing plants

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  8. wont be back your service is going down fast you only have high school kids working for you and your food is getting really bad really get it together or please leave our neighbor hood

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  9. I live in a small town. Our McDonalds is closing May 15. We have a Hardees and a Subway along with a local pizza place. The McDonalds is in the best location - good for local people and on Highway 58 so travelers have easy access. The location is Brunswick Square Shopping Center, Lawrenceville, VA. If you have anyone interested in expanding, this could be a prime location. I'm not sure why the McDonalds is closing, but I don't believe it is due to the lack of customers. I hope you will give this consideration. Thank you.

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  10. While I was dining in the Roanoke, Va location, I witnessed a manager being extremely rude to one of his employees. The employee handled it very graciously. The manager was a different story. I got his name....Matt . If this is how all your management is, no wonder you have such a high turn over rate of employees.

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  11. There are a lot of teens working at these restaurants. That being said, the managers need to realize and be able to handle this. I have witnessed managers talking about employees to each other regarding employment status and job performance. I have also witnessed employees discussing their wages with other employees. Very unprofessional for the managers to do this and to allow the employees to act that way. There is certainly enough drama with teens without the input of immature managers and co-workers.

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  12. Went to the Winston Salem nc location on Peters creek parkway. Employees were all teenagers playing around outside in the parking lot as well as inside. The food was terrible!!! The Burger I ordered was burnt to a crisp, the lettuce in the Burger was so wilted you could almost see thru it as if it had been frozen. The chicken wrap was suppose to be ranch however it appears that it was honey mustard and who ever prepared it realized it was the wrong kind, unwrapped it and put ranch on it so I received a ranch honey mustard wrap! Tasted awful. Called the 1-866 number, no answer. Will never visit this location again!!!

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  13. Could someone responsible enough at the Norfolk, VA Military Hwy location fix the speaker system, please. All you can hear is static and voices squalking in-out and mumbling from the order taker. Every order is wrong; the manager has been told by me, twice; the workers are catching flack from the customers and the result is rude and obnoxious workers because we question what they've said. When you tell the workers, they say: "yeah, we know; we hear it from everybody who comes through. We've told them and told them, but they don't listen." People drive off in frustration all the time. It's ridiculous that this minor thing should be causing such business loss.

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  14. The Hartsville SC cookout has become a "teenager hang out" They don't order anything!!! This place will surely close with non paying customers....However, We won't be back and a lot our friends have said the same thing. Clean up the place and turn it back in to a family friendly restaurant!!

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  15. service sucks.................food sucks...............not going back

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  16. The service at the cookout in my city is HORRIBLE and today I got a tray and the chicken was still RAW when I bit into it ! I don't know if I could get it again it scarred me. So disappointed

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  17. Today we went to the cook out in Conway, SC. Usually it's very good service and food. The quality has gone downhill very fast. I used to be able to get the tray with one of my sides being chicken nuggets so I could share my food with my son, there used to be 6 or 7 nuggets as a side, there is now 2 or 3. As for the fries, it seems as though they had been reheated and they were so soggy I couldn't eat them. Also, my chicken sandwich, it was undercooked, and my break was soggy from the 3 tomatoes they put on it, mind you, I asked for NO tomatoes. This place is going downhill so fast. The teenagers working at this location, they ask you to repeat your order 3 times before they get it because they're too busy goofing off. I will not be back.

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  18. I was surprised to see so many negative comments. I have been in the food business for a long time as manager, and area supervisor, and am very pleased with the service and quality in my roanoke va unit. You guys have the best burger in town, compared to all fast food, and 5 guys. I just wish you had one that was closer to my home. I hope you fix your issues in other locations. Kevinlochner59@yahoo.com.

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  19. I went to the Rock Hill location and order 2 bacon cheddar style buger combos at about 2:45 am and when I got home and started to eat my food I got choked an when I was able to spit it up!! This is what came out!! Yes a paper clip!! This is not only disgusting but very unsafe for anyone!! I've called several time and spoke with a lady named Dawn. Who told me they don't contact the owner over stuff like this!! Wow!! If the owner see this please contact me ASAP!! Dawn has my number. Beware of this place God only knows what else they put in their food!! Please share this with everyone you know!! This could have been a child!!

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  20. Hire some people with experience instead of a bunch of highschool kids who goof off allday. My burger was over cooked and dry the bun was soggy. The fries cold and nasty. My cheerwine soda tasted terrible like the soda machine nozzles haven`t been cleaned in a long time. Half my food went in the trash. You guys need new management at the suffolk va store on main street. I can`t wait till ecosure closes this place down. I doubt anyone here has a food handlers card. Get some real managers and workers here who know what they are doing or kiss all that money down the drain you spent building that store.

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  21. Bug in my cup-Cary NC.

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  22. I eat at the cook out in Lynchburg VA at least twice a week....my daughter and I order the same milkshakes every time we go. the last four or five times we have gotten shakes they have either been wrong or basically just vanilla ice cream. we got burgers a couple of weeks ago that were raw and the manager had the nerve to make me wait 15 minutes for a remake after I had sat in the drive thru line for 15 or 20 minutes already and then spent another 10 minutes going back to the restaurant. I have better things to do with an hour then get disgusting food. when the place first opened it was great but it has continuously gone down hill. we ordered shakes last night and mine was completely wrong and when I called the manager wanted my receipt and I told him I was on my way back with the milkshake and he was so rude! Samir was his name and he needs to learn about customer service. let me just say that I will not be going back

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  23. Please open a Cook Out in Bluffton, SC 29910.

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  24. I visited the Winston Salem, NC location off of Kester mill rd and there was a mix up with my order. The first issue was that the employees took an extremely long time to fix my order. I waited patiently to order and to receive my food, which made no sense seeing how there were only two cars in front of me. While placing my order I specified that I wanted a two hot dog tray with chili, mustard, ketchup, and slaw. I was headed home from work, so I headed home. After I got home I saw that my hot dogs had chili and ketchup...that was not what I asked for. My receipt showed two ketchup cookout style hot dogs. I called the cookout location I visited, explained what I ordered, and what I received. They then proceeded to tell me to either drive back to cookout with the hot dogs for their mistake (I had just gotten home from work), or save the hot dogs until another day when I could come back (REALLY?!), or call the corporate complaint line (Which no one answered after I called multiple times). At this point I am frustrated because not only did I receive the wrong food, I spent my hard earned money, yet you guys are telling me I can't eat the food you accidentally gave me, and to top it off the people who I am suppose to call in case of a complaint (which is supposed to be a 24/7 phone number according to you the cookout manager) doesn't connect me with anyone. I just want my food replaced or a reimbursement for my money I spent!

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  25. I am highly upset EVERYTIME I come to this location "PETERS CREEK PARKWAY" Winston Salem NC they always seem to have a nasty rude attitude (so unprofessional). I ask for FRESH burger and they give me a BURNT burger. I am beyond pissed with this location and I will definitely not attend this cookout ever again. If all the cookout's are going to be this rude I won't eat their either. I refuse to give my money to a company who isn't interested in the feedback given on locations.

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  26. Please, please, please. We could really use a Cookout on Castle Hayne Rd in Wilmington NC. There is a perfect location just in front of the Food Lion. We have limited resturant choices in that area.

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