Geek Squad Corporate Office Headquarters

Geek SquadCorporate Office Headquarters
Best Buy Co., Inc. Address:
7601 Penn Avenue South
Richfield, MN 55423 USA
Corporate Phone Number: 1-612-291-1000
Fax Number: 1-612-292-4001
Customer Service Number: 1-800-433-5778

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  1. I purchased three Verizon phones from Best Buy and put a 30 day policy on the phones until the Verizon policy kicked in which was at the end of March. After our Verizon plan kicked in we cancelled Geek Squad. This was in March. It is May 10th 2014 and Geek Squad has went into our account and stole 70 dollars out of account. We have been getting the run around when asked why this has happened and they are keep telling us because we had a protection plan with them. Before I consult my attorney about this issue, I want to give the corporate side of the industry a chance to rectify this situation. Because in the eyes of the Law this is theft.

  2. I have used the Geek Squad remotely and each time they added problems to my computer instead of fixing it. Yesterday they spent 8 hours on it and then said they couldn't fix it remotely. I took it to my local Best Buy and a technician there said they had turned off a lot of my Microsoft Services which was causing a lot of problems. He said he would restore it to factory fresh at no extra cost to me due to the remote squads damage that was caused. What a disgrace! The remote Squad should be shut down. I also think a good attorney should be able to "Rip them a New One".

    1. I had the same type of problem 3 times in less than 3 weeks.

  3. Without getting into it I will steal off of Best Buy until I have re-cooped my $400.00

  4. I purchased my first smart phone from best buy in january , I was talked into the 11.00 a month insurance ... a few days later at&t offered me a better insurance at half the cost so I cancelled with geek squad and was told they would send me my prepaid months premium of 11.49
    I have called 4 times and spoke to many different departments and I keep getting he run around
    I just want my 11.49 back ... this is horrible customer service and word of mouth is the best or in this case worse advertisement

  5. Cannot depend on Geek Squad called them for emergency services willing to pay extra fees for emergency services, no one ever showed up. Received one call from their dispatch to say all geek squad employees were in a meeting REALLY NO ONE IS AVAILABLE AND 4 days later haven't heard from them. WOW NOW THAT'S SERVICE!!!!!!!!!!

  6. They remotely destroyed my computer and years of work and $$$ worth of programs that cannot be restored. I complained and changed my bank numbers. Since then they have been calling and harassing me daily knowing I am very Ill. Worst experience of my life.


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