People demand ease while driving but it is not possible if they are stuck in traffic jam. Now they can feel ease by installing buick navigation system in their cars as it lead them to less busy roads.
On April 20,2016 I called the Salem location Baxter auto and asked for price and availability of a chrysler 400 oil pump. I was told by the guy who answered immediately that he was busy and didn't have time to speak to me and he would call me back. 90 minutes later he does so. Tells me the part I wanted was in stock at his portland location and was $125.00, able to be in next say as they make 2 trips daily to that location and would be no problem to get. I then asked if they could price match their competitor Oreilly parts, as they could get it for me for $86.00. He became offended, told me no, that his pump was a melling brand and better. I said, oreillys brand was also melling. He doubted me and said that he paid $85 for the part plus his mark up of 15% made it $125. I told him 15% of 85 was $12.75 not $40. He then told me that he would be losing money in fuel having to make the trip. I reminded him he told me he goes twice daily already. He said he wasn't in the business of doing stuff for customers for free and hung up on me. I have told a few friends of my experience. My son and I are building a show resto mod and will be attending car shows in our state this summer. I will be sure and share my experience with everyone I can. I had total respect and good experience up to that. Baxter auto, your guy in salem cost you a customer. And possibly many more.
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