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On 1-6-16 at 5:55 pm I called Batteries Plus 525 West Douglas Road, Mishawaka, IN 46545, 574-271-2931 and asked if they sold small bulbs for a battery operated magnifier I own. I do not have a bulb for it but you can see the profile of the base. The salesman said he has thousands of small bulbs and would not be able to help me if I didn't know the exact bulb because of voltage etc and didn't want to burn out his bulbs.I have issues with this because 1) batteries will not burn out the bulb because of voltage, 2) if the bulb fits in the base it will work and 3) if I purchase a bulb why does he care if it later burns out ...that is my concern.He discouraged me from coming in saying he probably would not be able to help me.I hope this location is not corporate owned because whoever this is doesn't truly understand his business nor does he have experience with bulbs. I couldn't believe he didn't say, "Come in and I am sure we can find the right bulb for you."I'm leaving this message so if this is a franchise understand you have a franchisee who doesn't quite understand his business or bulbs.
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I'm writing to try an contact an make those that need to know of how shady Your managers/warranty is. I purchased a lithium battery (almost 300$) for my motorcycle around August of 2015 here it is August of 2016 an the battery has not only failed me but fail the stores testing. At the time of purchase and now I'm told the battery has a two year warranty but the warranty is void because of low voltage. Isn't a bad battery a bad battery?
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