Eat'n Park Corporate Office Headquarters

Eat'n Park Corporate Office Headquarters
Eat'n Park Hospitality Group, Inc.
285 East Waterfront Drive
Homestead, PA 15120 USA
Corporate Phone Number: 1-412-461-2000
Fax Number: 1-412-461-6000
Customer Service Number: 1-412-461-2000

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  1. I have never experienced a worse assistant manager than Chris Moore at Westmonts restaurant He is very arrogant and lazy .His favoritism is discriminatory.If this is our up and coming generation of management you should just close the doors now

  2. On Tuesday, April 8, 2014 I attended a birthday gathering for my father at Eat' n Park in Edgewood . We had a party of 15 people, who order food. Upon receiving the food it was discovered that there was hair in one of the adult meals and one the children's meals; The waitress was notified and she brought manager to the table. He listened to our complaint and told us that it would be taken care of when we checked out. During the remainder of the meal hair was discovered in at least two other meals. Again we asked to speak to the manager and he came to the table. Upon sharing additional information with him.He stated " what do you expect me to do about it." He had given the waitress instructions to take 20 percent off the total bill after his first trip to the table, but we had ordered with individual bills and the compensation that he was offering along with the lack of class he displayed for belonging to a well known and respect company such as Eat' n Park was shocking and disappointing. We have been residents and professionals in this area for many years and come in contact with many people on a daily basis. I will be sure to share the details of my family's latest experience at Eat ' n Park while trying to celebrate the birthday of the patriarch of our family. We sang happy birthday for him in the parking lot because what had happened in the restaurant.

  3. A couple of Sunday's ago our family gathered at Eat and Park in Willoughby Hills on Som Center Rd, after church. Our food took over twenty five minutes to come to our table, food was cold, pancakes were hard. The waitress was extremely pushing the buffet, which most of the food was also cold, and she seemed annoyed that most of our family ordered off the menu. While my brother stood in line for the buffet , he witnessed the waitresses playing with their phones by the pop machines and laughing. As he watched through the kitchen door he saw two waitresses take French fries and cheese fries off a customers plate and eat them, put the plates on a tray and bring them to a table near us. We asked to see the manager because of the dissatisfaction of our food, and not getting any refills of coffee or water, he never came to our table, but we did observe the waitresses playing with his tie and all of them laughing, as we left we noticed his name tag said Chris. Your restaurant is a disgrace and we will inform others and will never be back!!!

  4. your restaurant in Willoughby is absolutely vile! we went for supper, floors dirty ,service appalling! Waitress brought our food , except one sort, which we had to wait another fifteen minutes for to come to our table. We never even got our appetizers, till after our breakfast ,which my eight year old twins were waiting for. I have been to this restaurant several times, but will not be back. We asked for the manager, she said Chris would be right with us,. never saw her.


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