Vanguard Corporate Office Headquarters HQ

2 comments
Vanguard Corporate Office Headquarters HQ
The Vanguard Group, Inc.
100 Vanguard Boulevard V26
Malvern, PA 19355 USA
Corporate Phone Number: 1-610-669-1000
Fax Number: 1-610-669-6600
Customer Service Number: 1-877-662-7447


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2 comments:

  1. PUT THE DAMM DATE YOU PRINTED TAX FORMS ON THE STATEMENT!!! IT IS IMPOSSIBLE TO TELL WHICH IS THE LATEST STATEMENT YOU SEND OUT. I HAVE BEEN TALKING TO VANGUARD ABOUT THIS FOR YEARS AND AM READY TO MOVE MY ASSETS TO A COMPETITOR IF THIS DOES NOT GET RESOVLED. YOU ARE COSTING ME TIME AND MONEY (INCREASED CPA FEES) DETERMINING WHICH IS THE LATEST OF THE REVISIONS YOU PRODUCED.
    MAD AS HELL!!!

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  2. Very unprofessional and sarcastic customer service representatives. I called to attempt to access my account after verifying my identity online- only to come to a screen that sent a security code to a phone number I no longer have. I called and explained this to the customer service agent- who then proceeded to ask me 10 more questions to verify my identity - only to then tell me that I failed to identify myself and that inorder to gain access, I would have to pay for a letter to get notarized and mail it in to them with a signature. Then I asked if I can withdraw my funds and close the account- he was more than happy to do that and even offered to send me a check - ( ALL WOTHOUT VERIFYING WHO I WAS ) Beyond livid is an understatement.

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