Blast Fitness Corporate Office Headquarters HQ

Blast Fitness Corporate Office Headquarters HQ
Blast Fitness Group LLC
452 Lexington Street
Auburndale, MA 02466 USA
Blast Fitness Email
Corporate Phone Number: 1-617-916-5683
Fax Number: n/a
Customer Service Number:1-617-916-5683


31 comments:

  1. I joined blast fitness, thinking it was a good gym, but I see that the San Antonio Texas gyms are in poor shape. Main concern is cleanliness, the employees must not clean. I see trash on floors everywhere and men's locker room is filthy. I go in at 3 am and see employees on internet not worried about doing a job they got hired for.

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  2. I am a member of the club in Dolton, Illinois First, when you call Corporate or Customer Service, there is no answer.

    The club in Dolton is filthy, and SOME of the staff, although friendly will not clean. If they would stay off the internet and work. I would like to work for Blast, just get paid for doing nothing.

    The entrance doors are dirty, the windows are dirty, the floors are filthy, the machines are dirty and broke, and the staff acts like they could care less about the clients. I am cancelling my membership immediately.

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  3. I also joined and was very disappointed .. its misleading .. all locations do not have a womens area as it states on the website , the location I attended in Humble, Texas was very Dirty , I never would use the bathroom there ( i once saw a roach). Weights are missing. Broken Equipment..not enough trash cans and cleaning products within access , no place to wash your hands or hand santitizer.I work at the hospital and I am shocked that there is not an outbreak of disease within the gym. One day the water was cut off ..AND THE CLUB WAS STILL OPEN ..WTF.. I know .. I know why did I continue you may ask , my personal trainer was very very good , in 2 months I dropped 5inches from my waist. I was calling to cancel my training and my membership , he was new and convinced me to give him a chance and I did that was the only thing I have nice to say about Blast .. I am hoping that he will get employed at Golds because that is where i also hold a membership.

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  4. It is absolutely impossible to get anyone from Blast to respond. Their team member Contact Us has not responded to many messages. The phone number provided is full and unable to take messages, I think Contact Us is on PTO.
    It is getting apparent they don't care about current, long term customers.

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  5. tried to cancel membership and they kept billing me, the manager of the one in Saugus, MA
    1201 Broadway RM E101, Square One Mall, Saugus, MA 01906
    (781) 558-2566
    was never available, when I finally got them I was told to sign something, then send and email. Well the email did not work.

    The don't answer their phones

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    Replies
    1. I decided to cancel my personal trainer because husband not using it. I sent an email which they replied & said that I cannot cancel by emai. They said I needed a form which the gym has. Went there & was told only trainers have form & they are not in till tomorrow. I called to see when trainer in for form & was told 9-930. Husband went to get form & only a training Mgr can get form. My husband started to yell & they called the police on him. I called & they said trainer Mgr should be there between 230 & 4. I ended up canceling my credit card. So much easier than dealing with these people!

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    2. I went through a similar situation and also changed my payment information. I just received a notice from collections saying I owe them money, even though I haven't been there in a year!! I obviously sent in a dispute, but be careful going this route. This company is a disgrace.

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  6. Blast closed a gym in Houston, told my daughter they would stop billing but did not. A year later they closed my gym (281-San Antonio) - and are in the process of doing the same thing. They do not respond, or when responding give false assurances the billing will stop. My recommendation - cut off access to your credit card and send a return-receipt letter to their headquarters. They close gyms with zero advance notice, then insist you jump through hoops to give them full notice that you are ending membership.

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  7. Dear Blast,

    Two Request: Account No.099470156

    I have been a Member of Vic Tanny and Bally's for years. I recently had Surgery and cannot work out. I am requesting to wave a couple of weeks of my membership. I can mail my doctor statement to you. Right now I need at least #6 weeks added to my due date of my membership. My first Surgery was August 27th and the second was September 10th 2013.


    I pay for my membership annually. When I swipe my card the computers reads expired. The manager Annette has a unprofessional attitude, she never correct the problem. You speak to her no response, some people don't know how to deal with the public. I need the computer error corrected.

    Sincerely,

    Lori.A.Boykin
    314-814-7966
    lori.boykin@yahoo.com

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  8. they claim there's no contract, it takes 30 days to actually cancel and have them stop pulling money out of your bank account. And you must go through corporate.

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  9. I recently joined the Lombard, IL location and to my surprise and all the negative comments posted on Yelp and what not I was surprised at how nice and clean the Lombard location was. The staff thus far has been extremely polite and helpful. So far so good. One thing I would change is the Customer Service. I cannot seem to get a hold of anybody.

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    1. I called the Phoenix Union Hills Blast the Manager had an exreme unprofessional attitude and was extremely rude, she never correct the problem. You speak to her and only got a rude response, some people don't know how to deal with the public. $100.00 was withdawn from my bank account for what I am told is an annual fee. When I joined Blast I was told this was a one time fee. I called my friends that had joined appx the same time I had. They also understood the $49.99 was a one time charge. Of course the person that signed me up is no longer working at Blast...personal seem to stay at this locaion for a short time. I tried to call customer service but as others on this site have stated their is no one who answers the phone. I cannot seem to get a hold of anybody and I am still $100.00 short in the bank OMG what kind of a buisness is this. Will report to BBB.

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  10. Fraudulent charges - unscrupulous local Irving Park manager (Chicago, IL).

    In January 2013, I took a tour of Blast Fitness' new Irving Park location in Chicago, Illinois at the following address: 6615 W Irving Park Rd, Chicago, IL 60634. They took my credit card information and signature. I am an immigrant and cannot read English. However, they had no problem taking my information and not explaining what took place. I received a $19.99 charge on 03/2013 which I disputed and promptly signed a cancellation form with that location's manager. I replaced my credit card and received a new card account number at that time. This company found my new credit card account number and charged my credit card a total of $60 in December 2013. Again, the manager denies remembering my original cancellation and refuses to refund those charges. I signed another cancellation form and it remains to be seen if this company will find my new credit card number, which I had to replace again, and continue to make fraudulent charges.

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    Replies
    1. You seem to wrote English very well though... And if someone else wrote it for you perhaps it would of been a smart thing to bring them with you when you sign up for stuff.

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  11. always be aware of "corporations" that don't have a live person answering the phone... just leave a message and we will call back whenever we want to....

    too bad Bally's sold Blast my gym... I was with them for over 20yrs... liked the location

    Blasts is asking me to pay a join-in fee, "lock-in" fee, monthly dues plus taxes... I wont renue any more..

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  12. Peggy from St. Louis! ANOTHER 30 YEAR member getting cheated by BLAST FITNESS!
    My gym closed Apr 2013. I canceled my membership b/c the only other location is 40 miles from my home! Jan 2014 my credit card was charged a renewal fee! The only live people I have been able to reach is ABC Financial who says Blast's policy is, "you can canel by phone but no refunds and I have access to the gym until Jan 2015". WHAT GYM ? There is NO GYM! I DID CANCEL ..... LAST YEAR!

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  13. definitely reporting Blast to BBB!

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  14. Funny "Corporate" was recently at the Minnesota location, they advised them that they had to cut back on the rap music, but didn't advise them to clean up and keep the ladies room stocked. I have been going here for about three months and I see the same bottle top that I go, it has been on the side of the heater in the sauna for well over a month.

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  15. I guess they are all the same#NASTY.

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  16. FILTHIEST gym facility ever!!! The one in Humble Tx has not been cleaned in years!!

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  17. This place is disgusting!!!! I would not go even if it was free!!!!! Humble, Tx

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    1. This place is unprofessional, fithy dirty!

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    2. Humble Texas location

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    3. Im on here now looking to complain about humble as we speak. Tired of it being dirty, things r breaking, spa, pool, shower floor, etc etc .allll is dirty. CLEAN HUMBLE!!!!!!!!

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    4. Machines, wts at HUMBLE TX are nasty, falling apart. Not sure but someone please call health inspector. If I get hurt I'm calling a lawyer so fast. Nasty nasty nasty

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  18. I used to teach classes at Blast, St. Louis. The members was great but the stuff.... no comment-not friendly even with us. Now when i am not there any more I am trying to get my W2 form but no luck. No managers, nobody is able to tell me what's going on. Blast is A HUGE MESS !!!

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  19. If you are trying to cancel your membership make sure that you send it as certified mail aka have them sign for it. They claimed that I never sent my form in and told me that "It wasn't their fault if I didn't want to pay for another month." This is some of the worst customer service I have ever received. I am moving and due to them not having my cancellation they wont do anything. I sent in a different cancellation to the email asking it verified that it was received and got no response after I was instructed to do so. I am now using another method and faxing it where I will get a confirmation from the fax and have it verified for my own proof that way. This is absolutely ridiculous and I will never use this facility again.

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  20. I live in San Antonio and I'm in the army I've been deployed to Afghanistan with no running water. The waterless shower trailers with spiders and afghan dust caked in them smelled better and looked cleaner the showers at Blast Fitness, definitely want to cancel my membership. I'm i medic and in school to be a paramedic MRSA is the last thing I need especially with my wife pregnant and having 3 little princesses.

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  21. Fresno Ca, gym is clean however they lie about having cameras in the parking lot...Joseph a so called manager is very rude....poor Custer services

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  22. i see that no one never answer the corporate #

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  23. ilinois Burbank no attendant in building solicited for sex the very first trial vist by three different people I think its being used as a prostitution site

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