Swiss Chalet Corporate Office Headquarters HQ

3 comments
Swiss Chalet Corporate Office Headquarters HQ
Cara Operations Limited
199 Four Valley Drive
Vaughan, L4K 0B8 CAN
Corporate Phone Number: 1-905-760-2244
Fax: 905-405-6777
Customer Service Number: 1-866-439-0439
Email: Online Only


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3 comments:

  1. Location Ira Needles Waterloo Ontario
    We attended this location at approximatly 730 p.m. on Friday night. We were seated immediately and given menu's. Twenty minutes went by and still no waiter. I finally had to go find one. Another five minutes went by and a waiter came over. He immediately advised that they were out of the third and half rack of ribs along with being out of white buns mini something and also coleslaw.
    By this time all combined with the poor service and lack of food we left. Should have been advised at the door that half their menu they were out of. Friday night and they hadn't planned enough to order enough food for their customers. Will certainly advise others not to eat there.

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  2. Location Ira Needles Waterloo Ontario
    We attended this location at approximatly 730 p.m. on Friday night. We were seated immediately and given menu's. Twenty minutes went by and still no waiter. I finally had to go find one. Another five minutes went by and a waiter came over. He immediately advised that they were out of the third and half rack of ribs along with being out of white buns mini something and also coleslaw.
    By this time all combined with the poor service and lack of food we left. Should have been advised at the door that half their menu they were out of. Friday night and they hadn't planned enough to order enough food for their customers. Will certainly advise others not to eat there.

    ReplyDelete
  3. The Boardwalk ( Ira Needles) Waterloo location is really out of control. The last and final time my wife and visited was on Jan 16th 2017. Firstly we noticed that the exterior "Swiss Chalet" sign was not turned on....Odd, but have noticed this numerous times since Christmas. When we mentioned this to the staff we were told that it was "broken". As we were led to our table I noticed numerous tables that were empty and covered in dirty dishes. Obviously no one was cleaning up after quests that had finished their meals and left. We were seated and given menus, and within 5 minutes overheard the couple seated next to us that they had been waiting over an hour for their meals. At the same time we overheard a rather loud discussion between a server and a customer in the middle of the restaurant over the length of time they had been waiting and were now being told that they had "run out of Chicken!!". We looked at each other, got up and left to go next door to Montana's. We have had numerous bad experiences at this location, whether it be in the dining room or "take-out". We did speak directly to the owner originally, when the restaurant first opened.....and voiced our displeasure....but nothing has changed. Its very annoying as this location is close to where we live...but the Weber St location is far superior in all aspects ( food, service and cleanliness). I can only hope that the Corporate office rectifies this problem. Until this happens....don't waste your time going to this Swiss Chalet location. You will be disappointed

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