Famous Dave's Corporate Office Headquarters HQ

Famous Dave's Corporate Office Headquarters HQ
Suite 200, 12701 Whitewater Drive
Minnetonka, MN 55343 United States
Corporate Phone Number: 1-952-294-1300
Fax: 1-952-2941301
Customer Service Number: 1-952-294-1300
Email: Online Only

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  1. I feel compelled to tell you why our go-to place for the last 15 years is changing from Famous Dave's in Woodbridge VA to another branded restaurant. It began with the removal of the incredible wild rice and chicken soup from the menu. Then a wonderful new item was added, burnt ends. But now the burnt ends aren't the same meat anymore, just chunks of brisket rolled in the sauce--and not very tender pieces either. The six choices of barbeque sauce are no longer on the table. Just two. And not the two we like. The little finger wipes have disappeared now too. Too many changes, and not for the good. Meat doesn't fall off the ribs anymore, you have to gnaw it off. It isn't what it used to be. So sad.

  2. I have to agree with Dixie. I am appalled and disappointed in the Famous Daves CEO. He must be a dumbass if he thinks making these changes will help his company. Sounds like he is choosing CHEAPER food products/ cheaper cuts of meat to save (make more) money. He's is soon gonna find out that he will lose the customers who frequent this establishment. We come about 3x/month or more. The finger wipes are gone. Not a big deal. I have noticed that the monster canoe and the big moose head is gone. Really sad, but ok. I LOVE the decor! It's real...not fake...its comfy. I like that they are putting our food on actual plates now. My family and i went to the one in Minnetonka minnesota tonight and found out that the corn muffin is now corn BREAD.....ABSOLUTELY F'IN HIDEOUS!! They are dense and heavy. They DO NOT have that nice crisp top and sweetness anymore. I personally do not like corn bread but here? I usually ask for two...and i eat every crumb! Now, they taste as i remember them from childhood...from a box. :( So i beg of you guys....bring back the corn MUFFINS!

    1. I agree with everything you said. It is really sad. I too loved the décor and the great food. It was perfect! They are going to lose customers as a result of all these changes (even the little ones like the finger wipes and the 6 pack of BBQ sauces on the table) Don't mess with success!

  3. I have been trying to contact Famous Daves since December 16th, five times, filed e-mail complaint, called 3 times and now another letter. have requested call back from District Manager each and every time and was promised one and have received nothing. My dollars spend at their competitors quite well. Totally disgusted at their lack of caring.

  4. My family and I visited the Famous Daves in Annaopolis, MD on February 14, 2015. Not only was this Valentine's Day but my step-son was home from college and it was a birthday dinner for him. We all order some form of barbeque and the three of us have been sick since we left the establishment. The only one who didn't become ill was my daughter who decided to stick with chicken fingers. We generally eat at the Famous Daves on Route 1 in Virginia and have never had a bad visit, but the Annapolis, MD, location drastically needs help. Our waitress (can't tell her name because she never told us) didn't get our salads correct and in trying to rectify the matter, she reached in the bowl with her hands that had no glove on it. That's when we should have ran straight to the door. We stayed and I ate 1 traditional wing and 1 tough, strap leather baby back rib (which should be tender but was tuff as leather) from my Baby-Back and Meat Combo and can't control my bodily functions. To top it off, not ONE so called Manager ever came to see how anything was going. I heard him several times asking parties in the general vicinity if everything was ok but NEVER once did he come to the hole in the back where we were seated. THIS was a Famous Daves visit from HELL! DO NOT visit this particular establishment if you know what's best.

  5. The Famous Daves box of corn bread mix is to SWEET...I am a person who eats sweets a lot and I can't eat the box mix.. Maybe you can change it some..

  6. My wife and I have been enjoying Famous Dave's since it opened at 4390 Blue Diamond Rd. Las Vegas Nv 89139 until the last time we were there and on our most recent visit on June 26 2015. Before these two visits we often recommended your establishment to anyone who mentioned bbq in our area. The most recent visit was horrible, the brisket, chicken, and ribs were dry beyond belief. We had purchased the All American combo for two, with a potato salad side for $50.77. I could not believe how bad our experience would be, the ribs were like jerky and the brisket was so brittle and dry like corn bread, not to mention how we could have choked on the chicken. We do not often have an opportunity to go out, but when we do, we consider your restaurant as a option for a well deserved treat. I hope that this trend does not continue, otherwise you can consider me a former customer.

    Check ID: J
    Server: 3023 Kathy I

    Very disappointed in NV

  7. I had a very bad experience dinning at Famous Dave's the manager was extremely rude and their chef did not cook the greens properly, they were hard to chew, because they weren't cooked well enough. The greens were older so they were they needed to be steamed longer. The younger greens leaves are shorter and they take less time to cook. I would have preferred that the manager was more thoughtful and accommodating than he was. Their food needs some love in their preparation and the manager must be retrained or fired; I'm just saying!

  8. Yesterday July 19, 2015 I entered the Famous Dave Restaurant in Doral Florida. I have never had such awful food in my entire life. From the famous Dave Margarita which was not a Margarita to the ribs which were uneatable ( you could not get meat off the bone) to a chicken breast that was disgusting. I will never enter a Famous Dave establishment again. I felt that I was robbed when I paid the $90 bill. Furthermore, the waiter who was a real nice young lady , had no clue what to recommend or seemed that she was well versed on what was on the menu. A Real Bad experience. Went home and had an Alka Seltzer. Awful, never again.

  9. Famous Dave's (Des Moines, IA) used to be one of our favorite restaurants. My husband and I ALWAYS knew we could go there and get a good meal but that no longer is the case. In fact we've been so disappointed the last few times we were there that we have taken it completely off our list of choices for dining out. This is so dissapointing to us because we loved going to any Famous Dave's and always looked forward to our next trip there. It was a fun place to go, with good food and friendly service. But apparently upper management decided not to leave well enough alone! First, they got rid of the wild rice soup which my mom loved! The georgia pork sandwich was my favorite but lately it has been burnt and dry and the buns aren't as good as they used to be. My husband complained his ribs were also dry and not "fall off the bone" like they were before.The delicious little ears of sweet corn went to large unsweetened ears, and all the BBQ sauces are no longer on the table! The last time we were there the ever so appropriate baskets and checkered paper liners that our food was always served on had been replaced by white china!! Seriously, white china dishes at Famous Daves? The last few times I've driven by, there were hardly any cars in the parking lot at the time of day that used to be a case of wait to be seated. I really don't know why they would change anything when they had such a great thing going. Higher prices and bad food are going to keep us away. I hope "Dave" or management realizes these changes are going to be death of Famous Dave's and will bring it back to what it used to be before its too late! You're going to be Famous but for all the wrong reasons!


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