Subaru USA Corporate Office Headquarters HQ

Subaru USA Corporate Office Headquarters HQ
Subaru Plaza, 2235 Route 70 West
Cherry Hill, NJ 08002 USA
Corporate Phone Number: 1-856-488-8500 (Phone)
Fax Number: 1-856-488-3196
Subaru Finance: 1-800-662-3325
Subaru Lease: 1-800-644-1941
Customer Service Number: 1-800-782-2783

Subaru is famous for their cars and wagons and subs. Subaru is a japanese auto-maker that has a large following in the United States. They make small fuel efficient cars that appeal to the enviromentaly aware consumer. Subaru is one of the premier auto makers in the world.

Subaru's Customer Service Number is 1-800-782-2783. The company does encourage users to use their technical support system and help forums on their website.

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  1. Just wanted to tell you how cute your dog commercials are. Enjoy all of them. Keep doing these types of commercials. Very refreshing.

  2. I can't believe Subaru doesn't offer seatbelt extensions. I work in healthcare and older people cannot get in the seat belts. All other cars offer seat belt extensions free but Subaru. I've had 3 Subaru's but this will be my last.

  3. Subaru makes the worst headrests I have ever used. My previous Subaru wasn't
    like this. I had the worst 8 hour ride sitting in the passenger seat that I have ever
    had even though I did some of the driving. The darn thing kept pushing into my
    head so I couldn't get comfortable unless I put the seat back way down. Do like dog

  4. michael savage on wabc radio has spent his show not only attacking pope francis but the catholic
    church, he has been going back 1000 years to point to corrupt popes for comparison. fornicators, thieves are pointed out, the vast wealth of the hypocritical church, that he claims helps no one.
    i will never, nor will my family or friends purchase a subaru again. my money will not provide one nickel to pay for advertising on this bigots show

  5. I feel your dog commercials send the wrong message. They encourage folks to put their beloved dogs in the car. Dogs die every summer because folks leave them in cars to run into the store or other such things, dogs often suffer heat stroke but can die once temperatures reach above 70 degrees. This fact applies even with windows down and parked in the shade. I think your efforts to sell your cars might be at the expense of many dogs.

  6. We owned a Subaru Outback and wanted to buy another new one, first time went to the Glendale CA location with an appointment for Max Vartanian at 12 pm on 12/18, there was no customer there, receptionist called him many times and he finally showed up after 20 min., after he showed me the price, I decided not to buy the car and left. Later found out Max kept my drivers licence, so called and asked whether he can send it back to me same day as it was his mistake (he left the drivers licence on the copy machine), he said he can mail it, I said can't wait and asked him to drive to my office as it is close by, he refused so I have to go there again and pick it up, terrible customer service! When I went back and pick it up, again no customer, while Max was browsing his mobile phone.

  7. Subaru should acknowledge, appreciate and award the hard working, long term Tech's that have been in the business for years. How many techs are out there that have been working only on Subaru's for 30+ years. I would say that is pretty amazing.

  8. I have bought a 2008 subura legacy. I have now three recalls on this car.
    There were 2 recall on the breaks for the same reason. After them being put in for service the same problem occurs. The second recall is ok and now I have a recall on the air bags after bring it in for that getting charged $150.00 to find out there is a recall. I am very disappointed in this car and can not believe all the recalls

  9. Caroline A. HigginsFebruary 24, 2016 at 8:16 PM

    Hello, I have purchased two Subaru cars & loved them both.
    the issue here is that there were deceptive practices when purchasing the second car, a Forester: one is that I get the triple AAA discount, and was also entitled to receive a discount from Mt Washington. I was told it was no longer the practice to get both, a fact I do not believe because three years prior, that was the case when I purchased an Outback.... I received the triple AAA discount as well as the ASPCA one as a member.
    Second deception: When purchasing the Forester, a $500.00 charge was added on for 4 oil changes....I went to the finance manager & he explained the four services would come to over $750.00. Today I found out those four services would come to $459.00, so I was lied to. I went to the finance manager & he stated the $500 coupon he gave me @ the time of the sale would be for my next Subaru & that I would not have to pay for any services @ that time. I did not want a coupon for a car I do not have. I do not appreciate being lied to in both instances.
    As for the Forester, I absolutely LOVE LOVE LOVE the car.
    This was @ the Bill Kolb Subaru in Orangeburg, New York. I would call the owner, but from a previous experience, I know she does not listen to complaints

  10. This comment has been removed by the author.

  11. DCH Subaru Riverside – 4.30.16
    I had previously bought a WRX (CVT) in April 2015 VIN JF1VA1D68F8833097 with my son who had just graduated college and commissioned in the US Navy (flight school). We all loved the vehicle and is great for him as he now moves from navy base to navy base in his career.
    So much so that I went to buy another WRX (6M) for my wife yesterday from DCH Subaru Riverside, the experience was not good at all!!!
     Agreed a reasonable price.
     They showed me the financial printout vehicle deal which in the top left hand corner showed an item called Tx Accessory for $990?
     I inquired what this was, only to be told it was a dealer installed security system.
     Why was it not included in the window sticker details in plain sight, No reply!
     Why so much, No reply!
     What make is it, No reply!
     Where is it located on the vehicle, No reply!
    I held Subaru in such high esteem, but to be subject to such devious measures of a dealer wanting to make a profit in such an underhanded manner puts many things in doubt!
    This was to have been our third Subaru with the first one being a Subaru Baja 2003 model (VIN 4S4BT61C371077637).
    Now I am not too sure at all!
    Graeme R. Donaldson

  12. The Bluetooth setup in my 2014 Impreza is horrible. Constant complaints and no work around or solution is available. Design flaw and no solution.
    Very disappointed

  13. About a year ago I purchased an Outback. From the first week I picked-up the car, the trunk was giving me problems. I have been back and forth with this isssue and the service department can not fix it. They have changed out parts twice. I was told there was a recall on the parts but even though they replace the parts, it still doesn't work properly. I have arrived at work to find out my trunk won't open and I can not get my equipment out.This has happened multiple times. I have gone on vacation a few times and I was not able to get my luggage out. I have complained multiple times and the issue is not getting fixed. This car has had 4 recalls on it within 1 year from when I purchased it.I am getting to the point that if subaru does not do anything to help me, I will go find another company that can provide me with a more reliable car that I can be happy with. I loved my Nissan and I gave it up for this vehicle, right now I wish I never did! Priemier Subaru in Watertown CT is the dealership I am dealing with.

  14. Horrible buying experience at your local Lou Fusz Subaru St Louis Missouri! I ordered it WRX in February doing the time there's no problem at all but after my car arrived ! It's a long story I have some parts to be installed on my car which they charge me to put it on....wheels, window visor and tinted windows, STI wing (after market) the dealership at Lou Fusz promised and charged everything that's supposed to be done on my car!!( during that time I referred a friend of mine bought the same car as me just in a different color) when it's time for me to pick up a car I saw that tinted window, window visor it wasn't done and also they did a horrible job with the paint on my trunk also on the STI wing there was bubble and run everywhere and I have inspected my trunk lid there is Dent inside of my trunk and rust spot on my brand new car!!! Finally after the third time they corrected the problem but still have scratches on my trunk.....( there's more to it I just don't want to explain .I have all the conversation text and copied if the corporate office wants me to prove I have it)
    The most furious things that make me so angry was that after the delivery they promised me going to give me a referral because my friend bought a car two weeks after me..... Lou Fusz had to call me and tell me if I don't give them two survey with all tens I will not able to get my referral and also they deliver to car with empty tank still didn't fill it up until this date... sorry about my English I try my best hopefully you understand I need some help... I picked up my car April 14th and look at it now the problem still there hasn't been fixed and they put me through a lot of stress

  15. Don't know what the problem is with the inventory. I have been trying to find a cross trek in desert khaki since Memorial day weekend. No one has been able to locate one for me. I guess you lost a sale!

  16. This is my 4th phone call to Customer Service....on the phone as we speak.
    No one answers or after a certain amount of time you are disconnected.
    Just bought my first Subaru....was it a mistake?????

  17. When will recall parts be available for the 2011 Subaru outback for the passenger side airbag?

  18. I am presently driving a 2005 BMW X5 that I love. After seeing the ads during the Olympics and talking with friends, church and co-workers I decided to consider Subaru. Being a single, female, Afro-American, retired customer service manager from AT&T, I was appalled at the treatment today, 8/22/2016. Dealing with 85 degree to 93 degree weather here in Georgia, I stepped on your lot at Gwinnett Subaru. I walked your lot for 10 to 15 mins when the heat drove me inside your showroom where I stood for several min. to observe three sales employees doing absolutely nothing, yet still not approaching me to offer assistance. Interesting find, either your staff is paid whether they sale or not (giving them no incentive to assist your customers) or customers are of no concern to Subaru. I ask for the manager, she sat over the cube, (3 feet from the person speaking to me. I know because when I ask for the manager, the receptionist stood up and leaned over to talk with her. Shortly after a man approached me to explain that the manager was pregnant and preparing for maternity leave and would be referring me to someone else to assist. I was escorted to meet the young man sitting in the office behind the receptionist desk. I began to share my concern when the guy cut me short to inquire about my interest in vehicles. I share my interest when he walked me over to a staff member, shared my interest with him, the salesman told his acting manager he would get the keys. I told the salesman I would get my drivers license. On my walk to my car, I realized there were other dealerships in the area that would love to have my business. Your staff should understand that all dollar bills are green. What a poor representation of the name SUBARU.

  19. I can't believe Subaru is at it again with yet another commercial alluding that if you buy a Subaru your teen drivers will come out of a car accident not only alive but unhurt with only the Subaru sustaining damage. This is not true. Unless they want to show accident reports that show no injuries or deaths in Subaru vehicles this is false advertising at the very least. Not to mention hurtful and condescending to parents who have had children hurt or killed in a Subaru. You will not tell me that there has been zero injuries or deaths in Subaru vehicles. For this reason I will never buy a Subaru because they think they can give us false hope with their product. When what they are selling is false and I won't buy any vehicle where the commercial tries fear as a tool as in the statement this is why parents buy a Subaru. Meaning you are only a good parent if you trust Subaru with you children. How condescending. All they truly care about is the money they make. Cause if they truly cared they wouldn't try to push lies down our throats. This new commercial is no better than the they lived commercial from last year.

  20. Subaru makes great cars but their car repair and service depts don't seem to understand customer service. I took my 2007 Outback in for an airbag recall. This was after several letters/emails from Subaru telling me about the recall but also telling me each time that the replacement airbags were not yet available. Finally I called my local (Santa Fe, New Mexico) Subaru dealer and they said come on in. I had my airbags replaced but on driving my car home I noticed that several dashboard warning lights (battery, parking brake, etc.) that I had never seen before started coming on. I called the Subaru service location back and left a message, of course, about the problem and to call me back as to when I could bring my car back in to fix the issue. After several days of leaving such messages and getting no calls back, my car died. I got AAA to pick it up and take it back to the Subarua service place that did the damage. The service person there said that it sounded like I needed a new alternator. What a coincidence! But, what could I do? The next morning I received a phone message from Subaru to call them back. After trying all day to speak with someone at Subaru and leaving 3 or 4 telephone messages, by late afternoon I finally spoke with a human being. He (Sam) told me that the problem was in fact a faulty alternator but he couldn't now order it until the next day and it would take a couple of days to arrive and install. After experiencing their unbelievably bad response on the telephone, I am even more suspicious about the "alternator" diagnosis. It really feels like like they did the (free) airbag recall repair and then figured out how to add some income by messing with the alternator. Anybody else have similar experiences?

  21. My partner and I leased a car from Scoggin Dickey Subaru in Lubbock Texas 4 months ago. I cant tell you how awful its been dealing with the employees there. I have never been treated so poorly when purchasing a vehicle. They did not have the paper work ready and we were called in at least 4 times to re-sign the lease, because they couldn't get the paper work completed correctly. When we contacted the bank they told us that they had no record of us, come to find out they still haven't received the paperwork. Then said it was our fault and we owed them money at the dealership, even though they didn't get the paperwork In to the bank. We thought it odd that they would ask us to pay them when we didn't have a statement from the bank. So I just got a phone call from my partner, telling me that they are withholding our license plates until we pay them back what the bank charged them, because of their lack of detail in completing/sending our lease to the bank in a timely manner. I wont be purchasing a Subaru in the future! This dealership has completely lost my respect and lost many future customers, because word of mouth is powerful. Its a shame!


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