Jersey Mikes Corporate Office Headquarters HQ

41 comments
Jersey Mikes Corporate Office Headquarters HQ
2251 Landmark Place
Manasquan, NJ  08736
Corporate Phone Number: 1-732-223-4044
Corporate Fax Number: 1-732-223-0777
Customer Service Number: 1-800-321-7676

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41 comments:

  1. I would like to say I worked at your store. In altus Oklahoma and never been more humiliated in my life. The owner made comments of me being a yankee cut hours made me leave early. when discharged. instead of straight up telling me I was discharged. played games telling to me to talk to the manger then he tells me to look at my name on schedual. knowing that it is crossed out like its a joke that I am being discharged.the 2 managers he has working for him are both working doubles working super hard with a short handed crew. He also treating them like crap. when your trainers where in there I got nothing but complaments from them about how well I can multi task they said that's what the company needed when they left my hours was cut and started getting treated like crap till I was basically pushed out the job for reason I don't know I think its because am from jersey wow that's crazy in itself but like I told them I will continue to tell people that jersey mikes is a company with fresh products and top of the line meats best food in Oklahoma in my book never want to hurt a jersey franchise am from jersey and I love where am from and the products we put out godbless and have a great day p.s. even your top guys that where in there traing told me the owners a ass don't listen to him he wont be around all the time your doing great that's what we need well guess not rep jerz am out

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    1. Sounds like a trend. The owner of the franchise stores in Nashville TN treats his people the same way. Sucks up for corporate, but when they leave it's back to business as usual. And, when did firing people go from "we're going to have to let you go" so they know to go look for another job to just removing them from the schedule & hoping they'd get the idea? Sounds like a wimpy bunch of franchise owners if you ask me. HEADQUARTERS, you need to seriously do some hard-core surprise checking in on how employees are being treated. I know they are franchises; but your name is on the door, so you're the one getting the bad rep for it & believe me, it is NOT good. I only post anonymous for fear of retribution to certain individuals; I normally sign my name to anything I write. Please look into this.

      I would agree that the product IS TOP NOTCH! You might find a cheaper sandwich, but the quality of product & flavors won't be there.

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    2. The owner of the one off Sandy springs place in Ga treats his employees like shit and he pays people under the table me being one of many he's name is Gary

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  2. Okay we have ladies bathroom and a mens...... So why in the hell do I see employees men coming out of the ladies room. I'm gonna go off the next time..

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  3. I went to Jersey Mike's in Rock Hill, SC located on Cherry Road. I am no longer going to buy my subs there due to corporate office does not allow substitutions on the subs at least that is what the employee told me today. I even offered to pay extra for the substitution. VERY DISSAPOINTED!!

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  4. i need to report a manager froma jersey mikes in chicago... can someone please help me ?

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  5. PREGNANT WOMEN BEWARE: I'm a religious Jersey Mike's customer who swears by the food - the subs are top notch and the best around. However, today I found that customer service needs a serious look in the mirror. Let me paint a picture for you of today's events. I'm just into my 2nd trimester and very much showing a pregnant bump. I walked in for my usual #7 at the Jersey Mikes Sub shop #13056 on 10304 Roosevelt Blvd N. in St. Petersburg, FL (a different location that I normally flock). I requested that my meat and cheese be heated in the mircrowave due to the high listeria risks for pregnant women like myself. I was given a NO - flat out. I asked, well I'm pregnant and I need my meat heated before I can eat my sandwich. Again, ANOTHER NO we can't it's against policy. Let me tell you something, I bought my sub and walked out so LIVID that I had to go all the way back to work on my lunch hour that could have been spent at the restaurant sitting and relaxing. I had to come all the way back to work with two containers - one for my meat and cheese and the other for my sandwich toppings. Heating my sandwich back at work all because of some ridiculous policy with no regards to pregnant woman and the care they need to protect their unborn children. I'm so maddened by the treatment I received today and would like to warn future PREGNANT woman looking to go to Jersey Mikes for a cold sub period with heated meat. Just don't because you'll be treated like an outcast unable to eat in the dining area like every other human being. Needless to say I called your corporate office to understand this mindless mindset. Your two customer service control reps (Peggy and Melissa your Director of Marketing) feel I should order a hot sub instead with the explanation of heating the cold sub ruins the integrity of the sub (never mind you gave me two containers to come back to my office and heat myself and remake it all together). I'm sorry is the sub for the customer who's paying your salary? I'm not sure I'm following. You have got to be kidding me, this is ridiculous - I'm done with Jersey Mikes and will be telling everyone I know about this experience. They believe the customer is NOT right in this respect and in this case it's appalling and pregnant discrimination.

    WORST CUSTOMER SERVICE.

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    1. What makes you feel you are entitled to anything? I'm just curious of your mindset. Now, while they could have probably heated your meat easily - what is the store's policy? It's not pregnant discrimination - that's not real, it would only be real if they wouldn't serve you based on you being obviously pregnant. What it was is simply inconvenient and should be a wake-up call for you to manage your expectations. They actually placed your food in two different containers for you as an attempt to compromise and you're considering yourself an outcast? My oh my the first world problems you have, are you sure they are the mindless ones? As a woman and a mother I find your reaction irrational and your generalizations absurd.

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  6. I was a jersey mikes manger.. needless to say that I was fired because I couldnt drive an hour to another location.. the GM Mike Katz who continues to get high on company time as well as consumes alcohol with minors and borrow money. I was told that I was being let go because of 140$ he allowed me to borrow for transportation.. I confronted him about my pay wages n milage I was promised his respond was it was word of mouth.. lol.. Ive managed that store for over 6 months in Columbia SC he comes in for maybe 2 hours then leave.. leaving us under staffed.. this is daily.. his baby mother works there which she comes in and insult workers n customers always late n high off drugs n pills. her excuse is my boyfriend is down with corporate.. Rodger Blake this is your GM who u appointed to run ur stores.. so if drug use n racist managers are who u allow to run ur business Im glad im not apart of that team any more..

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    1. This employee, Moe, was a cancer for Mike. Mike is a great manager! I've never witnessed him consume alcoholic drinks or illegal narcotics. I am thankful for everything he has done for me and everyone else. He works hard between 2 stores and his GF is the best. Moe was the one smoking marijuana at work and stealing money which led to why he was fired. He was not a manager let alone a leader. He was rude and always made sexual advancements on all the female staff. Anyone who works for Mike Katz, Madison, Rodger, and the rest of management is greatful... Except for thieves, drug users, and lazy people.

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  7. i work at a jersey Mikes and i got suspended without any warnings on false information and now they wont even tell me how long im suspended for are they allowed to do this ?

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  8. Tyrone owner of jersey mikes lawton,Altus,and witchta falls is a terriable man he treats his employees like crap , he changes payroll times, curses and degrades his employees, racist , under pays them , does not maintain his stores , over works his employees with false promises of raises money hungry ingrate! Who cares nothing about the dedicated hard working employees, makes his staff lie on employees so he doesn't have to pay unemployment just all around bad guy who is bringing down the respected jersey mikes

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  9. Tyrone owner of jersey mikes lawton,Altus,and witchta falls is a terriable man he treats his employees like crap , he changes payroll times, curses and degrades his employees, racist , under pays them , does not maintain his stores , over works his employees with false promises of raises money hungry ingrate! Who cares nothing about the dedicated hard working employees, makes his staff lie on employees so he doesn't have to pay unemployment just all around bad guy who is bringing down the respected jersey mikes

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  10. I love Jersey Mikes. I brings me back to the days when folks put meat on their sandwiches; meat you could see when the sub was folded. Today however I was very disappointed.I went to order a #6 Roast Beef. "I am sorry we are out of Roast Beef." It was noon on a Sunday and they were OUT?? So I ordered a #17 and the guy did not even ask me if I wanted anything on it. He just wrapped it up and tossed it to me. The store I refer to is on Air Depot in Mid West City Oklahoma. You have some lazy folks working for you and they are poorly representing your product. P.S. #17 was slimy and I did not enjoy it on bit. Oh that I could have received what I wanted. I hope you folks actually read these comments.

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  11. don't really know if your company even reads these I hope so.I've been going to the Killeen Texas Jersey Mike's for about a year and a half now and as of December 15th I will never go back. I own a business in Killeen and what order several platters a month and the food was great and the service was awesome. until today I go in and her second arrogant guy telling everyone he's the new manager and acting like he's better than all the other employees and treating customers like we owed him something are we should be so grateful to be in his presence..don't know what went wrong who in their right mind would put a person like that in charge of their store..will never go back

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  12. I was hired for Jersey Mike's Subs in West Orange New Jersey. I was sent an email with a training schedule. I was only available for the morning hours which they cancelled because most of the new hires were kids that attended school and could not make it in the morning. I then was insulted by a manager because I smoke cigarettes and my jacket was disgusting smelling and I was asked to leave the store. After that I was sent a text message that they would not be offering me a position after I was already hired and attended orientation and was given uniform shirt and hat and was told to by khaki pants which I spent almost $40 on

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    1. I can understand not having a smoke smell as an employee however I told the manager I would take care of the issue and would never come in again with smoke smell on me. I also attended the same day a training session that was scheduled originally on a Saturday afternoon and once I arrived I was told the training was cancelled. And that is when the manager continued to insult me and asked me to leave the store. I was treated very unfairly and not even given the chance to return to work without a smoke smell on me.

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  13. I worked there not even 4 shifts the hours are crap their training sucks the owners play favorites I found our I was pregnant after I got hired well needless to say they fired me because I was pregnant, they can say it was due to not training properly all they want but 4, 3 hour shifts in the span of 3 weeks is not enough training time do not work for this company, they treat there new employees like shit I will never bring my business nor will I ever recommend anyone working for Boris and Alex they own 5 stores 2 in murrieta ca and the rest in lake elsinore menifee and Hemet ca

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  14. The person cutting the meat was doing a fine job, once the sub was placed for the toppings to be added I noticed the cashier was doing both positions simultaneously and DID NOT wash his hands prior to touching my sandwhich, I asked him if he could wash his hands because he was handling money and then proceeded to touch my sub with a pair of gloves that he touched the outside to. He agreed I WAS CORRECT and washed his hands and then put on a new pair of gloves. This is unacceptable because he would have continued preparing mine and other customers' subs with contamined gloves. I feel it would be in the best interest of Jersey Mike's to re-train employees as often as needed to ensure proper techniques are being followed when handling money and then food. I am going to call corporate and soon the health department as this is not only disgusting but as a paying customer I feel others and myself should not have to tell your employees to wash their hands. So that you know this is a legitimate complaint I retained the receipt: ticket: 01-000829-01-054865 12/27/14 @1:41pm the receipt states that desiree was the server but that is incorrect as it was a male who was serving and working the cashier simultaneously. Please feel free to contact me as I will be contacting corporate after they are back from the holidays.

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  15. New store in eustis Florida is run by a bunch of kids who are rude and disrespectful. The owner looks grown up but acts like he,s 13 and the girl who calls herself the manager appears high each time I have gone there and is rude on top of it. She appears to be a child in her behavior playing dress up in mommys clothes. Corporate needs to make sure their owners and managers are instructed on REAL management and people skills instead of just playing. Real managers are honest, ethical and maintain high standards in their own behaviors, they don't continue to play "high school drama and clique" games like they are here in eustis. Hoping they close up shop soon we don't need them or want them here!

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  16. I always go to the Jersey Mikes in Parkland, Fl and it is a great store. But yesterday March24, 2015 there was a lady behind the counter right where the food is and she kept scratching and rubbing her nose and wiping it right over the food. A short blonde lady. I skipped getting my sandwich and when I was leaving I asked one of the workers who she was and he said that lady is the marketing rep for their store and 4 others in the my area. She was disgusting and should not be behind the counter.

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  17. Jersey Mike's Nashville Tn Metro center . Does not give their employees credit card tips. So why does the credit card machine ask customers to leave a tip.??? This should be illigal. Investigate the Manager. Investigate the checks. Investigate and get to the bottom of why they possibly keep $500 dollars or more in credit card tips a month from the employees. And don't tell me cause it goes to their uniforms cause all of their hats and shirts are old or too big. Unless its just how Jersey Mike's rolls and slick just wants more money on your already expensive menu. This should be illegal. It's wrong and straight disrespect. So again why don't your hard workers receive credit card tips that we give them for there fast And friendly service???? Just raise the prices again if you guys. Need more money that bad. Supposedly they do not recievd them because they the employees would have to split them and they would be taxed ?? Really.?? Who gets the tips???I'm asking you as a strong wealthy business that you are investigate this asap!!!!!!

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  18. The manager at Metro Center Nashville TN is not only disrespectful to customers but employees as well. She is always cussing and belittling her employees I have never seen such ignorance In my life. That location is a good one and is always busy but I say it would be more income generated if she was not so rude. It's unbelievable and when she slices the subs she cheats customers. Very rude very disrespect ful . That store needs to be watched closely. I think corporate should hire managers personally. She seems as the type to choose favorites. Never smiles or greets customers in a friendly matter. This is wrong and she needs to go.

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  19. Last night, May 28, 2015, I wanted a sub from Jersey Mikes. I went online to view their hours of operation and the menu. My son and I went to the Schererville, Indiana location and they had the door locked with the closed sign on the door. This was at 8:42 p.m. as I checked on my cell phone. There were employees visible in the store. What kind of business advertises hours and does not stay opened until that time which was 9:00 p.m.?

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  20. Jamie CastellanaJune 26, 2015 at 1:07 PM

    I would rate Jersey Mike's a zero if I could. I went into Jersey Mikes for only the second time ever and had the worst experience and the food was disgusting. I explained to the employee that I was pregnant and asked for the meat to be heated up. She said no. I asked if they had a microwave and she said no. After asking the second time she finally admitted that they have a microwave but it is against corporate policy to use it. Ok fine whatever. I get that she has to follow the guidelines no big deal. I was my choice to continue my order. After spending almost $18 dollars on subs for my family I got them home and they were so disgusting we threw them out and ordered pizza. The bread was hard and dry. We asked for Jersey Mikes style with the oil, vinegar mayo etc and it hardly had any of the condiments on it. I order the BLT because I figured being pregnant they had to cook the bacon. It was so rubbery and all fatty I almost got sick. I called the store Manger of the location at 10020 Lima Rd, Fort Wayne, IN 46818 and spoke with Ola. I tried to get resolution and get my money back but because I didn't not return the nasty subs (by driving 30 mins back to the store) she would do anything and said I can post reviews and call the corporate offices. I don't understand how business's can be run like this.

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  21. What a joke do you guys think that anyone reads your posts? I know a little lady that has worked for this company for 9 years and they still pay her nothing and treat her like a door matt . She is so afraid of losing her job that she puts up with it. She has a 5year old that depends on her .

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  22. Jersey Mikes started out as a great place with a quality product for a quality price. Then, incrementally, quantity dropped to less than 50% of original. Bread dropped to 1/2 of original quantity. Prices went up. Trained employees went to OJT winging it. Had an employee tell me that corporate hqs told them to cut meat quantity in half, slice it thinner and just tell the customer that it's more flavorful that way. That's like giving the customer a cloths pin for their nose and saying New Jersey doesn't stink! Time to quit all the corporate give away programs using customer money, and get back to professional business 101. Give the customer a quality product for a quality price and everybody wins.

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  23. I went to the Jersey Mikes in Burlington, NC and there was a tall white guy and he was very rude he never smiled didn't seem like he wanted to even help me. Everytime I go to this store in the day time service it great and fast, but at night people are rude and the place is a mess. I called the manager and complained and so far nothing has changed.
    I use to eat there weekly and now I will not be back.

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  24. the first mikes experiance was positive with good food and service. my second visit the tip line one the ticket was pointed out to me. I chalked it up to a Prick owner and crossed it off of my list of possible lunch destinations. So we finally got a Mikes in Covington GA and can you believe it, the clerk says to watch the screen so I can answer a couple of questions and the Question is what percentage I want to tip. Amazing they Obviously fell that they can slap their (us) customers and that we will take it. I'm now crossing them off of my list of options altogether.

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  25. I was verbally abused as a customer in your San Marco store located on Hendricks Avenue in Jacksonville by the store manager named Sean on November 11, 2015 at 1:00pm. It began when I called in to let the store know they had our office lunch order incorrect. What a nightmare this was... we will definitely spread the word throughout our small community!

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  26. I was a long time fan of your stores: the subs were almost always very good. So I winked and looked the other way when your prices increased 16% over a two year period, while the government tells us we have no inflation. However, your greed has caused you to shoot yourselves in the foot. The introduction in Sarasota, FL of the credit card terminals with the tip feature is too distasteful to be tolerable. Your attempt to embarrass, pressure (extort?) a customer into paying an additional 20, 18 or 15% while the clerk is looking at it is just plain disgusting! You are selling an over-the-counter product, what is the "tip" FOR???

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  27. My fiance works at this location for over four months now and there has been multiple issues with the management. Were expecting a baby at the end of January and at first everything was okay but now things are not. I know for sure of one employee that left because she had to wait outside for two hours because of the manegment and it seems that for some reason my fiance can't even get the days that we need off for doctors appointments but an another employee gets away with no calls no shows. I know you are probably super busy but I'm really asking for some help more than sending in the GM because Cody will come and get some proper management but only those couple days and Frankly Kevin can't help us. My fiance is a hard worker and loves his job but I can't let this go anymore, I mean 6hours a week can't help us by any means with our soon to be child. So please please help this store you food is wonderful and other Jersey mikes seem to be in wonderful management but I can guarantee that the reason that the store still running is not because the management but because of the wonderful employees it'd be a shame for us to leave Jersey Mike's because of it and like I said before he loves his job and he's such a hard worker who comes in when other people can't make it or can't don't come and this is why I am asking just to help

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  28. I would like to file a complain in regards to the Jersey Mike's in Altos Oklahoma, I have visited this store on several occasions thinking that the employees were having a bad day. But I have noticed that it never changes, And think that all of the employees at this store need to be drug tested and coached on customer service. I hope that you look into this problem very soon before someone gets hurt. The restrooms has a very strange oder in them and I am afraid to let my kids use them because of the smell.

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    1. It might be wise to stop taking your kids there if you seriously think the employees are drug users. I mean how good can a sub really be? But maybe the employees are just young kids who need jobs and they work for a company that doesn't give a crap about hiring decent managers to direct, train, and supervise them. This is the case where I live in Temecula, California. I have a teen that works there, and the "manager" is unqualified to handle his job. Professional managers follow child labor laws, don't whine about their marital problems, and don't expect their employees to clean the inside of toilets by hand with a cloth! Not sure about you, but I have no appetite for Jersey Mike's anymore. I guess Mike doesn't worry much about word of mouth because I haven't seen one single reply from the Company on here.

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  29. I took a BIRTHDAY COUPON in for my FREE birthday sandwich and drink. I didn't have my ID with me so he made me go back to my car and get it! Then he wouldn't let me use the coupon because my birthday is Valentine's Day Feb. 14th and he said it had to be used ON my birthday! That day ONLY! I'm going to be in Palm Springs with friends on my birthday...... so i guess you can SHOVE your COUPON!!!!!

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  30. Worked for a Jersey Mikes in Chicago. Specifically the lake view one. Franchise owner for one is a huge penny pincher David Do is his name. He scams customers and jersey mikes as a whole. He slices his meats extremely thin telling his employees the customers would think there getting more with their money when really there getting less. Ive been told my co workers he only purchases the high quality tomatoes and such only when he knows corporate is coming around but normally he just purchases the cheapest he can find. He has unpaid staff meetings that go on beyond midnight. Ive gotten written up and suspended for a week for coming 10 minites late to a meeting that was unpaid for. Also if its not busy he makes his employees not clock in at their schedualed time until the place actually gets busy. Ive also heard co workers tell me that he has dropped meats on the floor before and still serves it to customers. He watches the security cameras in the store all day long and calls every second about something very dumb. Yes he is allowed to do that because hes an owner but it makes employees feel very uncomfortable. He horribly represents jersey mikes. I would love to see his store close because hes not fit for a business as such.

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  31. Store #5054 lets start off with wages being put on the schedule since when was it legal to put our hourly wages on schedule or let another manager from other stores to make our schedule with our wages. 2Nd lets talk about loyalty i was a loyal employee to #5054 never a write up warning or complaint from employee or customer from the day i started there. I was employed almost a full year before i was terminated for being ill with an excuse. And lets not forget to mention i never missed a shift nor called out unless it was a sickness sickness which i hardly got or ran off my shift. Cant say the for the GM Ashley Sanders who took a entire week off cause she was quote unquote "sick". The day she came back i was very ill could not stand and was vomiting in the trash cans almost in front of customers back and forth in the bathroom ask GM can i go home 3x and was ignored each time because she was ready to go and did not do the schedule while she was out hanging with other employees outside of work and since when was it legal to be snorting cocain in the back of the store YES I said "COCAIN" and leave the store on your shift your suspose to managing to get a acholic beverage. I was suspended for two weeks no pay two weeks turned to three weeks then four then five now Note yes i did speak with her about suspending me the way she did in a email yes a email the day she made the schedule. No papers was wrote up nor have i received a seperation letter nor have i signed or seen any legal documentation stating a legal and most of all valuable reason of why she suspended me in the first place and yes i did go throught the chain of command note i was a shift leader at this store ask employees and customers how well i was liked the store manager Steven doesnt listen to his employees states he stands by his GM no matter what it is and the store owner was no help says its out of his control what she say goes. Even the home office for Grovetown stated they know nothing of the matter will get back to me never did. Before i was suspended my hours was being cut from 40 t0 30 35 at the most when a new employee who hasnt been on the job a full 2 months yet and doesnt have the company insurance started making 40hrs overtime hired his pregnant girlfriend demoted your(GM) other shift leader cut his pay afterwards moved the new guy to shift leader the day you(GM) suspended me loed and wrongly fired your(GM) main opening shift leader on your (GM) day off with the new guy your boyfriend and the pregnant girlfriend. So i am persuing my legal actions and will be suing that particular franchise. I wont recommend anyone ANYONE TO WORK FOR JERSEY MIKES SUBS IN AUGUSTA GA 2823 WASHINGTON RD #5054 store manager Ashley

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  32. Went for lunch at Jersey Mike store #5027 at 1820 North Brown Rd. Lawrenceville, GA 30043. I ordered a Chicken Salad in a TUB and while waiting for the additions to be added to the order the young guy was at the cash register wearing the plastic glover touching the computer screen touching HIS EAR and constantly rolling down the gloves half way off his hands. When he finished at the register I asked him to change his gloves before he touched my food. The so called manager young woman got bent out of shape AND BECAME VERY NASTY SHE PUSHED HIM OUT OF THE WAY and said you want anything else and proceeded to the register and was putting the tub in a bag when I told her it was for here then she got really nasty and rang up the sale for my son's lunch & mine. The tomato's and onions on the salad were not sliced they did not have a plastic knife for me & i had to use my pocket knife to cut the salad. These people are disgraceful.I am going to file a complaint with the county health Dept I noticed their score at the last inspection was 90 I am sure it will NOT be that high next time. I would appreciate getting a call back from customer service where I left a message.

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  33. Do you people drug test? I know for a fact that your GM on Hull St in Midlothian VA is always high (seen her smoking dope) and she drinks a lot. She is only 20 years, disrespectful and always has her hair dyed some God awful color and comes to work with nasty clothes on. UGH I will never eat there again. Seems you guys need to get it together!!

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  34. I went in for an interview at the 3rd Avenue between 56 and 57 streets in New York and wasn't hired because I am still a minor attending school. I decided to give this company a go again since my options for employment are limited until I an 18 and went in for another interview at the same location on August 30, but knew something was a bit off when the interviewer only had one question to ask me, "tell me about yourself?". Both my interviews were done within 5 minutes. I was hired the next day because I decided to put that my availability is open and thought they would be open to compromise. I was wrong. These people allowed me to purchase Navy Blue Dickie's as instructed just to discriminate against my availability once again. I told them my schedule and wasnt replied to for 4 days and when i got a response I was told "we only train 1-2 people per week". On September 7th I called the store to try and find out how long my wait will be just for a worker to tell me night postions are filled and weekend positions, which was what i applied for on SnagAJob, was unknown. My SnagAJob profile still says I am hired for the weekend position and I have been emailing since then to get clarity, but haven't been responded to. DO NOT apply for this company if you aren't willing to put your life on hold just to make subs

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    1. My first interview was on August 8th at the 3rd avenue between 56 and 57 streets location.

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