AmeriGas Corporate Office Headquarters HQ

AmeriGas Corporate Office Headquarters HQ
AmeriGas Partners, L.P
460 North Gulph Road
King of Prussia, PA 19406 USA
Corporate Phone Number: 1-610-337-7000
Fax Number: 1-610-992-3259

Next PostNewer Post Previous PostOlder Post Home


  1. Your Crystal City MO. office sucks... Over one month to fill my almost empty tank... This after 2 visits and one phone call... Lady at counter's excuse... We only take the orders... Operations fills them... Fix it or I'll have you take the tank out

  2. Your office IN Williams CA SUCK!! Their reps are dumb & cud care LESS if youre OUT of propane or NOT! WORST customer service reps in history!!! AND if youre wondering which out of the 3 that works there,, its ALL of them!! RIDICULOUS!

  3. I am very dissatisfied with your service! The office in Calhoun, Georgia is unprofessional and inept! I never in my life have ever dealt with a company that does not follow through with customer requests for cancellation of services and much less allow this request and dispute to continue for over a year! I have filed a complaint with the Better Business Bureau!

  4. Central Illinois, cant wait to change companies, I have to much left in tank for other company to pump out. So hopefully what I have left will last until spring. Why change? Ameragas lock-in was $2.09 yet Central Butane lock-in was $1.69 when I told AG secretary her response was I don't know how they can sell it so cheap? With wages, and transport cost. I'm sure their still making a profit maybe their not as greedy. this is the second company that starts out reasonable then the greed sets in, Ferrelgas was the first.

  5. order gas on nov,18 5014- told 7 to14 days still no gas, called two times down to 20 percent but of course this way you have to order sooner, this is not the way to do business/////// they were right on it ,,Christmas is coming must need more of our money we don.t have Ashtabula,rome ohio

  6. Amerigas corporate needs to rethink their business practices. This is Winter!!!! Hire more people to help cover the additional sales of propane. My husband called 3 weeks ago to order gas - we still do not have gas. Our local Amerigas company is stretched to thin to accommodate the needs of this area and we live in south Georgia. This particular store has one clerk and one driver. We are looking for another gas company to meet our needs!!!!

    1. it's horrible! I live in Tennessee and have been waiting for a week! We have no gas! It's a ice storm here! They need more help! Praying they come today! Murfreesboro,Tennessee. Good luck to you:)

  7. Here is a copy of a letter I mailed to the main office and the Warrenton office in Virginia. Never ever got a response from my calls or letter..........Now they have put a lock on my tank by trespassing on my property and damaging my propane tank!!!!

    October 2, 2014
    8356 Meetze Rd.
    Warrenton, Va. 20187
    When I called you in June 2014 to have propane delivered to me, I asked you, as I always do, “How much per gallon” the gentleman on the phone said $2.10, and I said WOW! Why so cheap. He said it’s the time of year. Therefore, I said to fill the tank up.
    When I got your bill you charged me $3.25 per gallon. I called your office and was told the gentleman to whom I talked to would call me back about the discrepancy. He never did return my call.
    I paid the amount I was quoted on the phone. I realize the price fluxuates and that is the reason I ask about the price everytime I call for delivery.
    I do not believe I am responsible for any amounts over the $2.10 I was quoted by your staff.

    Terry S. Allen

    Cc: AmeriGas, Pittsburg, Pa. 15250

  8. This is the email I sent to David Vance, the supervisor of Devore - Fontana California. It is an ongoing billing issue that never gets fixed. I have called the corp offices with no reply. Their bills are sent with half on one bill and the rest on another bill called an "Advance pay". The advance pay always goes to a collection agency, A.R.M. Solutions, who never has a live person to talk to. It makes me so mad. David Vance never returns calls, emails or replies to multiple messages sent to him via his drivers who, confirm that the messages were handed to Mr Vance. After months he did reply via email stating he attached a spread sheet but nothing was attached to the email. Mean while, today i get another notice from A.R.M. that they are going to report me to the credit agencies. I, as a business owner can not do this any more, i can not take the time to call twice a week to get my current price, just to be put on hold for 30 plus minutes. Today, 6-12-15, my wife and I have called three (3) times to pay a bill just to be put on hold. We are a small family business and have to talk care of the customers in our store. UHHHH. Called A.R.M. and Amerigas, while I am typing this, leave a message it says.... I am going to look for a new propane supplier. There is nothing in the attached file.

    *****Here is the message**** The billing issue is how you bill us with half the bill listed as an "Advance payment" and the other half billed due in 60 days. The advance payment always shows late even though the payment has been paid or is not yet due. Your collection company is always shows us owning when in fact we do not. Even after I came in and paid $28000.00 to you, you guys failed to clear it with your collection agency and YOU failed to return my calls, messages and any attempt to contact you to correct this issue. As part of the $28000.00 there was a question of us being over charged for many months. During our sit- down in your office I explained to you that we have had this issue and Allie, who was in your Fontana office, had made many corrections and was going to audit our account and correct the over billing and fix the " advance billing" issues. You told me she was no longer with you and told me that another person, a guy that now no longer works for you, would corrected the issue! NONE of these issues have been corrected. I have to call and argue with your office people to get my price after every delivery then make them correct the amount per gal.

    Your collection company says we owe you 6 or 7 thousand and that is not correct.

    You also told me that Clay would be out to renew our contract.....Ya Right, never happened not even a call. You said someone would come talk to me about getting propane at my Phelan store....Ya right, nothing there either. I now went with another company up there.

    If the billing and contract issues are not corrected I will be forced to move on and replace Amerigas. How much do you want for the tank and pump set-up at my location, maybe I should just buy it and move on as, we no longer have time in our work day to constantly deal with a mess that obviously will never be corrected and appears to be of no concern to you or anybody at your company.

    I do not know where Amrigas made such a downward turn with your obviously flawed billing and collection system BUT WE DO NOT WISH TO DEAL WITH IT.

    I do plan to forward a copy of this to Amrigas corp office.

  9. Your Cullman, AL is either 1) stealing from me, 2) installing old faulty tanks & gauges or 3) trying to see if they can cause an explosion. Changed over to Amerigas/Coastal last month due to a great in-customer deal and now a month later when I went to use the tank discovered my paid in full tank shows only 20% on it's extremely moisture covered gauge.

    Sooooo did they give me a tank that leaks?
    A gauge that's broke?
    Or just took my money without filling it?

    After discovering this & calling the CULLMAN, AL office I did not receive a call back, nor someone came by to turn everything off as the lady said they would. Instead when I called 2 days later I was told "sorry I forgot to call you back. The next available appointment is in another 5 days-make sure someone over 18 is home for this appt." (again!)

    I took today off. Most people cannot take a day off to wait on the tech, who apparently has awesome bankers' hours (please plan all leaks and issues between 8-5!).

    So get this fix today or give me my money back & pick up your tank so I can go back to the original company that did not try to screw me or put me in danger..

  10. Yes! Very dissatisfied with your Alder Creek NY office. They had to come three different times to get job done! I had to have my contractor drill the holes! Then they tried to bill me 160.00 dollars labor. After several calls the bill was fixed and they turned me into collections 2 weeks later! What a joke! Never again!


Comments are for review purposes. Do not offer any personal information in your comments.