Peebles Corporate Office Headquarters

13 comments
Peebles Corporate Office Headquarters
10201 Main Street
Houston, Texas 77025 USA
Corporate Phone Number: 1-800-324-3244
Customer Service Number: 1-800743-8730


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13 comments:

  1. ANY REASON THE PEEBLES STORE IN SIDNEY NY IS ABSOLUTELY FREEZING? CUSTOMERS COMPLAIN... I THINK WE EITHER NEED TO PROTEST IN FRONT OF THE STORE AND CALL IN THE PRESS OR START A CHANGE.ORG PETITION AND CALL CNN. WHICH WOULD PEEBLES PREFER?

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  2. The Peebles Store in SIDNEY, New York is absolutely Freezing? Customers are complaining. FIX IT!

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  3. I know it is not Peebles that has anything to do with this but if I was a representative of your company, I would be livid. The Peebles store in Chestertown Maryland is a wonderful store and I for one am an avid shopper there. Currently the shopping center in which the store is located is rented. I understand this from a sales manager. As we speak, there are major renovations being done on the local supermarket located in the same shopping center. I went to shop today at Peebles and much to my surprise the entire shopping center parking lot is being re-asphalted! This is a ludicrous at the height of your Christmas shopping season. I am certain it will have an impact on your sales. A call to your corporate office was no help. Although the young lady answering was polite, she said oh we just rent that store. I understand that, I guess I am too concerned about the impact this will have on your sales. Perhaps someone in corporate should call your property management company and check how long this job will take etc. I would be very angry if this were my business. There is only one holiday season! While I have your ear I would like to commend two outstanding employees who work at your store in Chestertown. Donna Lins and Robin (not sure of her last name). Robin is absolutely the backbone of that store. I think she is an assistant manager but she runs the show. The store has not had a manager for sometime. You would never know it, Robin makes everyone want to come back. She goes out of her way for her customers, me included. Donna is also very good but not management material. I know most people are the first to complain but when something is outstanding it should be noted. Bravo on your Chestertown store! Keep up the excellent work! PS. Quit the magazine program I am sick of Robin and the rest of the staff of continually soliciting me to buy magazine's. I do not fault the staff but I do fault the head honchos for coming up with this demeaning program. Your store is so much more than that. Get rid of that program!

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  5. I was shopping in your Kennett Suqare store and upon checkout was asked if we would like a store credit card, my response"no".Your associate then responded"please,please,pretty please". My response "no".She then said "even with 30 40 50 % off". I said "not even with 100% off,no". I should have just walked out(and i will be returning the purchase) but instead called your store manager Fran Shortell, who informed me that it was corporate policy.Now if a company such as yours needs to resort to such tactics to stay in business then we may all be better if you were not in business.

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  6. PEBBLES ASSOCIATION WITH MAGAZINE RIP OFF SCAMS IS WELL DOCUMENTED AND AFTER THEIR REPEATED "CANCELLATIONS" THEY NOW THREATEN US WITH OUR CREDIT, I AM NOT JUST UPSET, I AM LIVID. pEBBLES OUGHT TO CORRECT THIS HARRASMENT "NOW", NOT LATER. WE WERE CALLED ON A SATURDAY, BUT SUNDAY MORNING AT 8:16 AM FOR A SCAM MAGAZINE DEBT AND A THREAT TO OUR CREDIT IS NOTHING SHORT OF HARRASSMENT!!! PEEBLES PAY ATTENTION PLEASE... ROBERT ELLIS

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  7. My mother died in April, 2014. We immediately cancelled her Peebles credit card. In January, 2015 we received a bill showing a purchase had been made. Customer service was very apologetic and said account was never canceled on their end but they would do so immediately. We have documentation of both of our calls and provided a death certificate. Fast forward to today...received another bill with a late charge added!!!!! Now, they want ANOTHER death certificate. We are out of death certificates and would have to pay to obtain another one. Why is this such a hard task? Why haven't they gone after the person who fraudulently used the card? The customer service representative said it was a mail order purchase...there must be an address that it was sent to. This is extremely poor service and is completely uncalled for. Why can't the account be closed?!? Had they closed it when we first requested it closed, no one could have used the credit card number. I think it is time to raise the bar on your employees work standards and I hope someone from corporate will take action on this type of service. When trying to close an estate and then dealing with companies that have no interest servicing customers makes life very frustrating. I would love for a REAL corporate person to reply and advise what we can do to resolve Peebles' mistake.

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  8. my girlfriend had purchased a new pair of Skechers sneakers at Peebles in East Greenbush New York. After 2 weeks of wearing these shoes to work, they began to fall apart. with box in hand she put the shoes in their original package, and brought them back to the store, but without a receipt because it had been accidentally thrown away. She explained to them what happened, and they proceeded to grab another pair of shoes off the shelf because she wanted an even exchange. after a five minute transaction on the register, they had told her the shoes were originally $65 and then they were on sale for 29 99. then they told her that she owed them another $30 because of the price difference. Since when does an item with a price tag of $65 eventually become a 96 dollar item. I then called Peebles headquarters and explain the situation to the customer service representative. She told me that the transaction should have never gone that way and that was the end of the phone call. We will never shop at another peoples or Macy's for as long as we both live. In this case, the customer was right and no satisfaction was reached. let's face it, no business owner in the United States should be complaining about sales and the economy if this is the way you treat your customers. We have been loyal Macy's and peoples Customer for a long time, and will never visit these places again. shame on you Peebles... shame.

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  9. My experience in the Peebles store has been favorable. My online ordering experience, is just plan awful. Three times now, I have ordered candles online, and three times I have received boxes of glass. It is apparent that their distribution centers are not taking the time to properly package glass items. When I call customer service, they told me to open each box in order to determine how many candles were broken. Does it really matter when I can hear the glass rattling around in the box. Now I have to take the boxes back to Peebles myself because I am not cutting myself in order to retrieve the packing slip. There needs to be some type of quality control-ridiculous.

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  10. Customer Service in the Pikeville Ky store is horrible. The last 4 times I have gone in this store I have left empty handed. Not because I didn't find anything I want but because no one ever came to the register to ring up my items. After 15 minutes of standing there with no cashier at the register and on several occasions checking the other registers as well, I simply placed my items on the register and left the store. Seems the only register that ever has anyone at it is the makeup counter and if you are standing there with clothing they pretty much ignore you. Ridiculous

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  11. Message: A few years back I was in Mukwonago WI for radiation treatment for breast cancer and had some time before the treatment so I went into the Peebles store there. I had ever been in one before - bought some items and the clerk wanted me to sign up for a credit card. I told her when My treatments were complete at the end of the month that I was going to AZ for the winter and would not get the bill in time. She was very persistent and told me it would be forwarded. So I finally agreed to sign up - against my better judgement. I never received a bill - had forgot all about it and several months later in Arizona - I received a notice of late payment with a hefty fine. I was appalled and called Customer Service with no satisfaction. I paid the bill and all the late charges and then find out that Peebles put that incident on my credit report - where it remains today!. I also found out the bill states on the envelope DO NOT FORWARD!!! Besides being ill with cancer I had to deal with this and it was not my fault at all but Peebles - I paid it as soon as I got it along with outrageous late charges and it was still put on my credit report!! I am 79 years old and in poor health and that incident still bothers me to this day. Since I got the Letter with late charges, why did I not get a bill? Why is DO NOT FORWARD put on the envelope? I do not understand this at all - after reading other blogs I can see I am not the only one this store has SCAMMED!




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  12. I was at the Peebles store in Mukwonago yesterday and noticed how very understaffed the store was. I felt so bad for the few staff members that were there as they all seemed very frazzled. I also noticed a few phone calls that came in and from what I had overheard it sounded like it could have been some head manager, I am not sure. What I do know is how upset the staff members were when ending the said phone calls. Kudos to those few employees for trying their best in an unfortunate understaffed situation. Shame on Peebles for having such a poor work environment for your staff.

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  13. The peebles store in Gloucester Va are stuck up! If your dressed a certain way, you get treated differently. Someone needs to have a talk with them because they don't know how much money i have or what i can afford. I should be treated with the same respect as other people that come in with fancy outfits on. Everytime i go there, they don't have shoes in my size or something else I'm looking for. The coupons i get are time consuming because you can't match coupons with other coupons or you can't spend this amount if you don't spend more, you can't use coupons that end in .98 or on yes items. It's definitely not like Kohl's and the woman's section is horrible because im not trying to look out of date with a bunch of flowers on shirts or jeans with no style and buttons all over my outfit. I'm in my 30's but i don't want to look like I'm giving up on life! I want outfits that look like junior clothes but stylish and conservative. Jeans that have rhinestones on the pockets and different colors. Stylish like what Beyonce, Jennifer Lopez, Kardashians, Jennifer Aniston but reasonable prices. Also more products to pick from.

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