Old Country Buffet Corporate Office Headquarters

28 comments
Old Country Buffet Corporate Office Headquarters
1020 Discovery Rd., Ste. 100
Eagan, MN 55121 USA
Corporate Phone Number: 1-651-994-8608
Fax Number: 1-651-365-2356
Customer Service Number: 1-800-871-0956


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28 comments:

  1. My daughter works in old country buffet on fruitville pk in lancaster Pa.she is a student and applied for a part-time job there,they got her working twelve hour shifts with no break they are very hostile towards her the manager and supervisor, the manager is very unprofessional the supervisor threw a fork at my daughter and it hit her on the chest,i called there one time because my daughter was ill and the manager sucked her teeth at me and hanged up on me her name is shannah she was very unprofessional and nasty towards me.

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    1. If the manager truly threw a fork at your daughter and it hit her on any part of her body she should have filed a police report immdiately. If there were witnesses calling the police would have resulted in getting witness statements. If your daughter was injured she should have sued both the supervisor and the Old Country Buffet.

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  2. I went to old country buffet and waited 15 minutes and asked for a refund and they said they gave me back my money and their trying to keep it rally sad on old country buffet are you that hard up that you keep guest money contacting someone about this

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  3. We have been going to Old Country Buffet on 154 S. Gary Ave., Bloomingdale, Il. for a couple of years. It has been great till new people took over this past year and has been going down hill since. 2 days ago we complained to the manager and told him that half the food was cold and the pot roast was burnt and the country fried steak was all dried up. He had the guts to tell us that most people like it that way. I finally got to show him what was on the plate and he cut me off and said the same thing. He was going to give us our money back but would not even listen to what we were saying. When he went to his office we got up and told the waitress to tell him where he could put the money and let him know that he is an ass to not listen to what people are saying. I'm sure he would not eat burnt dried up food.

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  4. Went last night to the Jackson MI location and the food that was served, which wasn't much considering it's a buffet, was terrible. Cold, appeared and tasted to have sat out a long time. They kept running out of meat, hence couldn't make a complete meal on our plate, only side items. Meat once served had a wild game taste- the turkey, sirloin, ribs and roast beef. Ran out of chocolate milk (my kids wanted) the ice cream machine was down (kids also wanted) the yogurt machine spit/ launched the yogurt- must have been broke. Paid over $30 WHAT A WASTE. In spite of all this I do not complain to anyone. Within 8 hours of eating there and having had nothing else, one of my kids began vomiting. Shortly after getting all that out she was 100% better. I believe IT WAS THE FOOD THAT MADE MY KID SICK. She ate items that the other child did not so the other one didn't become ill. Never again, ever, will we go or suggest other's to go there!

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  5. My husband and I have been going to the location in Aurora, CO for many years now, primarily for breakfast on the weekends. We have noticed over the last several months (with random visits to see if the problem has been resolved) that the condition of the cleanliness of the plates and silverware has progressively deteriorated. It is so awful that I am surprised the health department has not shut them down. There is food (and alot of it) stuck all over the "clean" plates and silverware (REALLY). We have cleaned our own silverware and complained to staff and managers. They keep telling us that they are "working" on it. We have heard that the manager knows there is a big problem but does not want to buy a new dishwasher and keeps trying to have the old one repaired. So sorry they are expensive, but that is the cost of doing business. It is so disgusting that we have resolved to no longer go to one of our favorite breakfast spots. Thought you should know.

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  6. old country buffet in dartmouth mass is gross food and the manager is rude verry rude her name is colleen and i will never bring my family there again and also its snowing realy bad here in dartmouth feb 15th 2014 and they will not let there workers go home in this storm i hope if anyone gets hurt they sue there asses pathetic place never go there i will spread the word all over the internet this place is nasty oh and 1 more thing i heard that the manager collen is a lesbian and sleeps with her co workers ha ha that is just pathetic

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  7. IVE HEARD SO MUCH ABOUT THAT PLACE IN DARTMOUTH AND I ALSO HAVE HEARD ABOUT THAT MANAGER THAT IS JUST SO GROSS

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  9. I just sent in a complaint about the Fridley, MN location. Food mixed with other foods. The desert area (ice cream toppings) were all over the desert counter. Only 1 ice cream dispenser was working, empty trays of hot foods, rude management............and I could keep going. For the $29.74 that I paid for 2 people, I would have rather had McDonalds! They better step up! With all of these complaints, they're bound to be in a WORLD OF HURT if improvements are not made.

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  10. I was just in Las Vegas this week and I had the absolute BEST BUFFET ever.........Nope, it was NOT at OCB but at GOLDEN CORRAL! I have been a diner at OCB for many years but after dining at Golden Corral, it might be hard to go back to OCB. ALMOST everything at the Corral is made right out front, everything was super fresh and as soon as something was low (or out) an employee was right there to bring in fresh food. There were times I left OCB because food wasn't brought out in a timely manner, even after asking the manager for the item. The dessert selection at Golden Corral was phenomenal! Puts OCB to shame in that department. The ONLY thing I think is better at OCB is the steak but not by much. Golden Corral is HANDS DOWN the big winner overall. Sure wish they were here in Minnesota, I would/could never go back to OCB. OH, and the prices at Golden Corral are roughly $2 to $2.50 cheaper than OCB, with much higher food quality.

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  11. We ate at the coon rapids mn location ice cream machines were down. No desserts and main food selection was poor.they promised us three free meal vouchers over a month ago called them several times no response.shame on you old country buffet mcdonalds offers more class than you if your that hard up just close your buffets down.ps your pop is very expensive also.

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  12. Pew visited the OCB in Maple Grove, MN on Sunday, March 31at and were there from 11:30 am-12:15pm. I was pleased with the updated appearance of the food areas along with many of the new menu items. However, I was disappointed in the delayed replenishing of various food items: iced tea, very limited dessert items, and no soft tortillas. At one point, I asked a staff member for tortillas. He immediately notified the kitchen staff. After 15 minutes, we stopped waiting for the tortillas.

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  13. cicero n 75 old country Buffett is drity n food sucks

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  14. Well let me tell u I'm an employee at old country buffett in WARREN MICHIGAN and all the comments I read thus far are all similar happenings I go through on a daily bassist working with very unprofessional group of people is very difficult the managers most certainly need to go back to college an study real hard on how to b fair and treat human beings that are working for and with them "very poorly managed the general manager that has been there for many years first of all is more worried about sleeping and hooking up with the young girls that work there that he can't even keep his store in order SHAME SHAME SHAME! !!!!!

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  15. Ocb in Warren Michigan 12 mile road is finally closing ..... about time ice cream machine is always breaking down the ceiling vents are filthy tables get washed and particles are all over tables within 20 minutes thebathroom is in serious need of a. Whole new Makeover the piss is imbedded in the tile its like walking in a old nasty gas station bathroom in the ghetto no hot water not to mention the staff especially the general manager Tommy Butler discriminates towards older,heavyset, and white employees he is a difficult person to deal with but more than likely has never been reported and should of been long ago!!!!!! His personal life is something his corporation should of been aware of many years ago because his live in girlfriend is a girl he met at old country buffett "Warren store" many years ago as they worked together they were dating and together as well Witch is against company policy Carrie has left the store because employees were catching on to their lies and the hiding of their relationship to end the report with his girlfriend got special treatment and extra pay that was not deserving but she got it only under the circumstances of being the gitrlfriend of general manager I'm sure the other employees were not getting 24 Kt treatment whitch is very unperfessional

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  16. A lady with here four teenage children came into the battle creek Michigan store to show I guess the father what they looked like for prom I even askedif they would like dinner on me, the father was paged to come see the kids, and his manager came up and yelled at the lady because she could Not spare him, she was doing nothing to begin with, some family restaurant Not sure if I will ever come back

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  17. I think this Pam and Amy lady at the battle creek Michigan store should learn to work on two separate occasions I have gone in there for a meal and every time I go in the employees are busting there humps and need help. Then u see these two just barking orders and doing nothing to help them they need classes in manors and respect to people and to the customers.....this is why we will never visit this restaurant again if things don't change and management treats customers and there employees like they are nothing I forsee another restaurant closing because people will Not take it

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  18. Your management team in Burnsville Mn.is really unprofessional...my daughter worked for your company with no breaks and switched from job position with no training.after being yelled at several times because she didnt know the job..she was told to go home..but last week she met You...corporate you even bought her lunch..Heather is very rude and unprofessional...don`t try to sell yourself if your not going to clean up your management team..look at how many employees quit and length of time they worked there...Heather does not know what she is doing

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    1. heather was our manager at the Green Bay store, & I completely agree with you she is rude, unprofessional, she cusses at the worker like a sailor, and she tries to force her self help books on everybody!

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  19. Corporate...do you get it now...you obviously dont know what your doing and obviously old country buffet will no longer exist in a few years

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  20. Read about what they did to me at the Old Country Buffet in Bay Shore NY

    http://www.oldcountrybuffetsucks.com

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    1. If the above URL does not form a link then copy and paste the URL into your browser's address bar!

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  21. Yes I will have to say more than the food being uneatable the staff or I should say managers ALL need to be REPLACED!!!! They are extremely rude and unfriendly especially Deanna Adams @ Jackson, Michigan..... Never Ever eat there you will not be satisfied!!

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  22. I have work at Old Country Buffet for almost a year now, last week I cut my finger open on the hot bar because I was not taught how to carve Meat the right way. The two managers that we're on the night that I got hurt never filled out an accident report wrapped my finger up with a bunch of bandaids that I bled through and sent me back to work. I had to go the next morning and get stitches. I was told not to use my hand for 7 days, and the very next day I was back at work and they had me on the hot bar carving meat. Our store number is 0013 . although I understand that use guys had an undercover boss: go into the big cities, I really truly believe that use guys should come see the store in Green Bay and then tell me what you think is wrong. Thank you for your time in reading this letter.

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  23. Not only did I get hurt, but I just go4 fired, be prepared for a law suit !

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  24. I am very disappointed with old country buffet here it is people are looking for jobs and ocb hires these young men and new management takes over and they are being cheated out of their hours working 12hours shifts my son stated the employees complained to corporate about the managand he is retaliating mn the employees here in Richfield mn he doesn't get off work til 3 and 4 am cause he is working by himself washing dishes and has done spoke with the manager and still no help I suggested he call OSHA and file a complaint about how he is being treated and let corporate know I see why the old employees were liked they was before new management came and took over

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  25. I was going to suggest that your company open an OCB in my city, where there is an excellent location with plenty of room and parking. However, after reading the complaints above, I have reconsidered. I was a frequent customer of OCB when I lived in Minnesota. It was a great place to go back then, which was 20 years ago. What happened?

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