Burkes Outlet Corporate Office Headquarters

38 comments
Burkes Outlet Corporate Office Headquarters
E.R. Beall Center
700 13th Ave. East
Bradenton, FL 34208
Corporate Phone Number: 1-941-747-2355
Fax Number: 1-941-746-1171
Customer Service Number: 1-800-683-8655


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38 comments:

  1. After my experience at Burkes outlet Store today I will NEVER shop there again!!!!!! I had bought my 13 year old son a watch last week for making honor roll. after he wore it for a few days it broke. we lost the receipt. the Store tag was still on the box. I brought him back to try to exchange it & was denied!! I asked for mgr & she was rude. when I got home I called the Houma, louisiana Store to get mgr name. girl asked what she looked like & I said colored girl. I am not nor Never been prejudice. but the girl said this is 2013 u dont need to describe people like that n be prejudice!! I had asked them to try to pull up my purchase from my name. they refused. thats when I got upset I did get upset that your employees treat customers like crap. I have been in Store many times & often refer others to Burkes outlet but I Never will again!! I work hard for money & will spend it somewhere else!!

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    Replies
    1. Referring to someone as colored sounds racist to me

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  2. My experiance at Burkes located in La marque Texas was an experiance that I have never experiance in 51 years on this earth. Making a purchase of $141.00 with a personal check and beingn told that the check could not be accepted because the address on the check and the address on by driver license did not match. I was told this was their policy. It is a policy that need to be revisited. In this day and age how many people do you know of that have a mailing address and a physical address.Why do you think P.O. Boxes exist. In the atate of texas P.O Box can not acceptable for driver license or vehilce registrations. After the clerk requestion other identification of address I showed her my auto insurance card, my wife who was present had a Burks charge card and paid her bill, still they would not accept the check while on phone with main office/headquarters. I simply asked the clerk to borrow her scissors and cut that Burks card up at the counter and told her to cancel that account and put those remains in file 13. Have no intentions to ever shop there again.

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  3. I have had such a horrible, bad experience at the burkes outlet located in Cleveland, Texas!!! I came in on the day when the dots changed, and i saw three women who worked at the store without there uniform, take big huge bags of clothing and stuff the bags of clothing in their car and trucks and their friends and family were helping the three ladies, and when I walked in to the store there was NOTHING with a dot on it , the only things that was left at the store were regular priced items. well I went on anyways and found 3 shirts, and one of them looked as though it had a dot on it , the other one didn't have a tag price on it, and the 3rd one was cheap but still at regular price. well i walked to the cashier and handed her the shirts, and when she saw the "cheap" one she got rude and gave me an angry stare and threw the shirt into the bag, and when she saw the one with no price tag, she told me it was $30, and i asked her to check at least, cause it looked as though she just randomly made up a price, and i for a fact know she was lying cause i saw another shirt similar to it and it was $10 and she didn't even check the price!! she said that she just knows the price. then she picked up the last shirt that looked like it had a dot on it and she said it was just an ink mark, and i got pissed off cause you could clearly tell there was a dot on there, but the dot was smudged just a teensy bit. well i got really mad and that was the last day that i ever stepped into that store. i have no intention to shop at a store where the customers are treated so poorly.

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  4. I shop there all the time but over the last few months they have a posted sign restrooms out of order. Well they are not out of order they don't want anyone using them so they won't have to clean them.

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  5. 11/15/13 approx 2pm, shopped BurkeNs in Jennings, La and had a bad experience. 2 employees didn not greet us even after we spoke to them. Store was not full. They did not offer any assistance, but sat/propped against register area. We then realized people coming in after us where greetd and assisted. My fiance' approached a worker for help and looked at him as if she could have killed him and just walked away. I approached same employee since she was the only one at register prior to ou getting ready to check-out, asked her about a purse and she never responded to me. We checked and left. Someone in corp should review tape. I will be expecting a call soon. Thank You!

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  6. I went to burks in Sherwood Forest. Baton Rouge at 8:30 the door was locked and the employee said they were closed hours were 9-9. Employees were sitting down going in and out the store. They were not doing anything. I came way from the other side of town to shop and I was disappointed because I could not go in the store to shop. I will never shop there again. I never ever heard of a store closes at 9 but you go there at 8:30 and its close. You need to do pop up visits to see what's going on in your stores. January 25, 2014 at 8:30p was my last time going to Burks.

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  7. I will never shop there again. I went to go buy my niece a gift. I was getting her a shirt , purse, wallet and nail polish. The shirt was clearly on the clearance rack and they were others of the same, in different size and colors on that rack. When I checked with the man at the register he tells me that it was not on sale. I told him that they were on the clearance rack and this was not the only one. He just shrugged and proceed to do nothing as I was inconveniencing him. On principal she I was tried like a number, I put everything up and walked out and he still has the nerve to tell me to have a nice today. Scarastic jerk!

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  8. I will never shop there again. I went to go buy my niece a gift. I was getting her a shirt , purse, wallet and nail polish. The shirt was clearly on the clearance rack and they were others of the same, in different size and colors on that rack. When I checked with the man at the register he tells me that it was not on sale. I told him that they were on the clearance rack and this was not the only one. He just shrugged and proceed to do nothing as I was inconveniencing him. On principal since I was treated like a number, I put everything up and walked out and he still has the nerve to tell me to have a nice today. Scarastic jerk!

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  9. Today I worked my ass off taking down shelves and all other heavy crap, with the understanding that after I finished I would get a severance package because the store was going out of business and I had been a loyal worker, but when I got done myself and 3 other ladies were denied because we didn't meet the requirements to get the package even though they made it seem like we would get one they just tricked us to use us to help pack up the u haul! I hate burkes it is an awful company to work for!!

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  10. Burkes outlet in Rockwall tx is so big and beautiful great customer service and clean store

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  11. To whom this may concern ! I have tried to shop at Burkes at least 5 times in the past and now ! Your air conditioning has not worked since you have been there ! Yesterday I walked in and immediately the sweat starting pouring off me and I felt very sick ! The temperature had to be well over 120 degrees ! The workers were in a total sweat ! They said that the air will be fixed !!!! What are you telling these poor woman ? It's all a lie !!! The air has never ever worked. You need to shut this nasty store down or you will be having many law suits against you !!! Who is the slum lord that owns this rat whole in baton rouge on Sherwood forest ? He should be ashamed of himself ! A friend of mine mentioned that she walked into the bathroom and a dead rat was on the floor, someone had killed it and left it there !!! All the people working there will be walking out !!! DO SOMTHING OR MOVE THIS STORE TO A FOREIGN COUNTRY !!! YOU ARE GIVING BATON ROUGE A BAD NAME ! GET OUT OR DO SOMTHING WITH THIS STORE ! NEW AIR CONDIITON SYSTEM , CLEAN UP THE RAT PROBLEM , PAINTING IS MINOR !!! START TREATING YOUR PEOPLE WITH DIGNITY AND RESPECT ! ITS OBVIOUS THEY NEED THE MONEY OR THEY WOULD NEVER TOLERATE THESE POOR CONDITIONS !!! THE WORKERS ARE SO HUMBLE WITH SWEAT DRIPPING DOWN THERE FACES !!! OWNERS OR OWNER PUT YOURSELF IN THERE PLACE AND SEE WHAT YOU WOULD DO ! THEY ALL NEED TO RUN. I HAVE A BUSNESS AND BELIEVE ME IF I HAD WORK FOR ALL OF THEM THEY WOULD HAVE WALKED OUT YESTERDAY !!!!

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  12. On July 12, 2014 I was outside the Burkes in Sanford, NC. I witnesses a man, who later identified himself as "loss prevention" assault a presumed alleged shoplifter in the parking lot. He tried to block her path. When she stepped around him he grabbed her and through to the ground, almost ripping off her shirt. When an elderly black gentleman intervened, she was able to get away, running to an older model Jeep Cherokee, leaving behind her bag and one shoe which she lost in the takedown. The loss prevention associate then picked up a set of keys and through them as hard as he could striking and breaking the rear glass as the vehicle pulled away. Minutes later when he noticed I was recording the incident he came after me, presumably trying to take my phone. He then tried to block my exit from the parking lot. to my right the street was do not enter to my left he blocked the exit. I circled around a restaurant, he pursued continuing to keep himself between my vehicle and the exit. I was able to exit at the far end of the parking lot. At this time he was holding his hand to his mouth and ear. I don't know if he was daring me to call police or telling me that he was calling them, but he was clearly taunting me. What I saw was not loss prevention or law enforcement. It was unbridled RAGE. I saw this rage as he assaulted this woman and I saw it in his eyes as he pursued me. Someone with this lack of self control should not be working in this capacity. Did I mention that he was white and his victim was black. Maybe your sign should say "Shoplifters will be assaulted." I will be contacting the local store and the corporate office. Depending on their response I will either delete this post and my recording of this assault or turning it over to the local media and local chapter of th NAACP.

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  13. I love shopping at the Burkes Outlet in Rockwall, Tx! So clean and organized. You can tell they work hard to keep it up. And great customer service!

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  14. Houston Texas Burkesoutlet is full of shit,they don't give a Fuck bought the employees are there customers.

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  15. Burkes outlet in commerce is gross the have an employee that breaks merchandise just to buy it herself at a discount. Wish we had a Walmart here

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  16. Our local Burke's store has been just lovely. The staff is courteous and helpful. The store is clean and very well organized. The displays are wonderful. I have bought many things off the displays because they were appealing and caught my eye. The displays helped me to see how I could put home accessories together to make a nice coordinating grouping at home. I can tell the staff really enjoy their jobs, coming to work and take pride in their work and store. I can see how Ms Jerri and her staff just work so well together. It takes a special kind of boss and staff to create that kind of retail environment. I love shopping in there and I hope our Sylacauga, AL 35150 store will always be this nice environment for us to shop in!!! Keep up the great work!!!

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  17. I work at Burks Outlet in Porter and I absolety hate it. I'm now looking for another job, the staff is very rude and talks had about everyone behind their back like high school all over again. They cut people's hours if the call out. And I'm talking about only working them like two days a week. N this can go on four 4 or 5 weeks. Also I'm sure the take hours out of their pay. Me and another employee think so. Also I can name 4 of the employees that do drugs and come to work high a lot. N I'm sure 2 of them it's not just herbs.

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  18. Yes could someone please direct me with the correct email or number for a store manager complaint? Store #274

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  19. WHATS THE EMPLOYEE SPEAK UP HOTLINE NUMBER PLEASE?

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  20. I have been shopping at Burkes Outlet here in Alamogordo New Mexico for many years... After todays visit I will NEVER shop there again. The Manager Sandy Martin is rude and has no customer service skills. I was in the fitting room with 5 items, I had pulled my cart in there with me. There is no sign that states carts cannot go into the dressing room, Only six items or less. 5 items plus the cart = 6. The Manager Sandy Martin treated me like a common thief. You better believe my complaint against this store will not go unnoticed. I have lived here too long and know a LOT of people. Good Customer service is what keeps a business going strong. I am also a manager. And the customer is always RIGHT.

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  21. I shop at Burkes about once a month. I am on a tight budget, but I usually buy at least one thing. I do like to take my time and I enjoy shopping your clearance sections, but I feel very uncomfortable with the loud announcement going off about shoplifting. I understand it's a problem and you would like to prevent it. It's not fair to paying customers to have to hear this. I feel sometimes, because one or two customers might be in the store, that it's directed toward me. I am a paying customer and I feel like the fun shopping experience is ruined by this announcement. I went today with my kids and the announcement was VERY LOUD and I think insulting. I am not rich by any means, but I do have credit cards and I will buy something if it is worth buying. I feels as though you may profile people because of race or even social class. Some of us go shopping frumpy and stressed out...that's why we go shopping..to relax and have fun. I only feel uncomfortable in your store and cheap. It's not worth it.

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  22. I visited your new Store in West Fort Worth yesterday. I am very impressed!!! The store was immaculate and full of great merchandise!!! I will will be back to shop!!! Keep up the good work!!!

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  23. I went to store 113 in Ardmore Oklahoma and was very impressed by the job that associate 8 - Fern did. She was so helpful and went out of her way to assist me. She is also knowledgeable in a lot of the product items that I questioned her about. Thank you for having the foresight to hire someone so talented. Excellent Customer Service.

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  24. I went to the store in Gainesville, Texas store 594 and was very impressed by the job that Clara did. She was so helpful and went out of her way to assist me. She is also knowledgeable in a lot of the product items that I questioned her about. Thank you for having the foresight to hire someone so talented. Excellent Customer Service.

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  25. I don't know who I need to speak with about this person but I was so impressed of how this supervisor handled herself in the Burkes Outlet store in Hillsboro . Anyway its located in Hillsboro texas. In there you have a wonderful employee by the name of Kristie Andrade. I was having trouble deciding on what to buy for my vacation trip. Miss Kristie help me pick out a lovely wardrobe and I just loved her help, she is very sweet and kind , I just want to put her out there and let everyone know she is there to help and seems to love her job.the manager I think her name is Adella may be a different story as when I talked to her she seemed very annoyed with me. Anyway a big THANKS to Kristie she should be employee of the month, I spent triple the money but I got triple the clothes I was so happy.

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  26. I don't think that ANY burke's outlets should be open on the DAY OF Thanksgiving. It is ridiculous and makes no sense. That Is a day for family and is a Holiday therefore it should be closed like every other store!

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  27. I worked at store 380 with management in training Lakessia and I was very NOT impressed. She is a lazy female with no work ethic or people skills who is constantly bashing staff. I only received 4 days of register training, no basics on phone, credit cards, etc. Although I had previously worked in retail you still need the basics in order to be productive. She agreed to hire me knowing I had another job then fires me after she calls in back up staff. She is really not management material and if shes this incompetent at burkes she could never do high end retail.

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  28. I work at store 452. Everyone there is very unhappy because of one girl who works there. She's lazy and takes credit for other's work. We had truck come in one day and the store was about to open. One girl was putting things out on the floor and another was by herself working truck. OI had to work the register. I couldn't find this girl to help us and when I did she was in the office watching cartoons on her cell phone doing god knows what on the boss's computer. She has an excuse for everything and brings her personal problems to work with her. She's lazy, always wants someone to work for her but if you need her help, you have to deal with her rudeness and she's mean. Some customers don't want to go in there if she's working and she yells at them across the store. She follows them around everywhere and won't leave them alone. They just want some time alone to shop. She gossips and creates a lot of drama. When she has a day off, there is so much peace in the store and everyone gets along,until she comes back. NOBODY LIKES HER AND SHE NEEDS TO BE FIRED IMMEDIATELY!!!

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  29. I would like to make it a point to the corporate office about one if it's managers at a local store where I live at. The manager Jennifer at the Southern Pines, NC store needs a serious attitude adjustment. I don't know if she is aware that she works in the public eye and is supposed to be generous to her customers but someone above her needs to put her in her place and let her know that it is not right to treat her customers that pay like there nothing. I went into my local Southern Pines, NC store to shop where I do on a weekly base bc I love the store to find some work clothes. I went up to the manager bc she was walking around and asked her a simile question about some clothes. Whether or not they were getting more items in and if she could help me find another item. She then began to give me the dirtiest look and with a rude attitude and said it's right over there and I don't know if we are or not. One you are a manager and your supposed to show your employees how to react towards customers and if that is how she is showing her employees how to act then I don't want to give this store my business. I don't agree with the way she reacted towards me and I have talked to numerous amounts of people that go in there and have said that she has the worse than attitude ever. The last manager that was there was the sweetest person and would in any way. I really think your office should look into her and tell her she needs to turn her attitude around towards her customers. Nobody that I know that goes in that store likes her nor thanks she is qualified enough to be a Manager. That's not good customer service. As far as I know until she is gone I will not be spending my money there and I will spread around to my family and friends to not shop there as well either.

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  30. My name is Shelley Hooton & I want to commend the store here in Franklin, NC....I think it's store #196. I so enjoy shopping there. I buy lots & your staff is so knowledgeable & friendly. Karen is a great acting manager & is so nice. I've seen some of my favorite employees have quit. I think whoever is over this store is making mistakes by not keeping a great staff.....by causing discontent. Don't mess up a good thing!!!!

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  31. The store in mesquite is horrible. Bernadette Saldana is a horrible manager and I plan on bringing a class action lawsuit against your company. They charged us 7 times for 1 visit to your store. Talk to manager and she talked to me like I was a broke pos even though your machines just sucked even after I showed her it already charged me twice. She guaranteed that it would fall off and had the nerve to say that I probably didn't have the money to buy.

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  32. My wife works for burkes outlet in Winnsboro Louisiana and they treat her like a dog her boss Lisa make her close all the time and leave her a to do list to get done but she is always put with a coworker that is lazy and slow so she have to do her work plus he's when miss doing something she gets jumped on by Lisa so I am planning on reporting them to the labor board I have document every time she comes home crying r call me crying for how they have done her if Lisa and the rest of her coworkers don't get took care by corporate I will take care of it

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  33. Hello- I would like to sing the praises of a sweet lady that works at the Rockwall location. I believe her name is Lilian Barsoum and every single time (and we frequent often) she is always happy and very efficient! Lilian goes above and beyond to make our visit a pleasant one. I appreciate her professionalism.

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  34. Need to know why your store in Sumter South Carolina only has a limited selection of Plus size clothing. But a store full of smaller sizes. That also seem to be nicer then the Plus size clothing. Big girls like to look nice also. Your store use to be one of my favorite stores. Could always rely on having different but nice clothing for the plus size girl.

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  35. Has anyone at corporate noticed that the manager at store 196 quit and the next day 3 other employees walked out and more are to follow all because you have a district manager who Refused to let the manager write up an employee there 3 or 4 times !! Blocked the manager from doing so even after a complaint was made against telling other employees that their co-worker was GAY !!

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  36. Just want to say I love my new manager at store 452.

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  37. This issue has been bothering me for quite sometimes now. I am an employee at the Burke's Outlet located in Camden, South Carolina and a few months ago a mandatory store meeting was held, I was flabbergasted by the way the store manager handled the meeting. She allowed employees to attack one another as well as use profanity. I've worked in retail most of my life and I know this isn't the correct way to run a business. How are we suppose to promote the business when management is being unprofessional? I'm just really concerned about a lot of things that I have observed throughout my time here and I think it's time for Corporate to step in.

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