Waldbaum's Corporate Office Headquarters

Waldbaum's Corporate Office Headquarters
Great Atlantic and Pacific Tea Co Inc.
Two Paragon Drive,
Montvale, NJ 07645 USA
Corporate Phone Number: 1-201-5739700
Fax Number: 1-201-930-4079
Store Gift Cards: 1-800-219-0149
Customer Service Number: 1-866-443-7374


25 comments:

  1. Your store in Belle Harbor Queens NY was heavily damaged during hurricane Sandy. I have heard rumors that the store will not be opening again due to the corporation being in bankruptcy... Is this true

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  2. Your dairy foods, namely: whipped cream cheese, NY extra sharp cheddar cheese and sour cream are quite good—I buy them all the time. Most everything else is bad. Your canned food is substandard. I just tried your “Cheddar Flavor rice Crisps” and I won’t buy them again. I live in Paumanack Village 1, which is next door to your Greenlawn, NY Waldbaum’s store. Ours is a low rent, development for seniors. Your prices are higher than many, and while I can still drive, I will shop elsewhere for most things. It’s a shame that the Waldbaum’s brand used to be quite good, but you ran that down and out. Please consider that if you improve your brand and bring your prices down, you will do more business. I hope you do, soon. It costs me more in gas, but I prefer Shop Rite. Sincerely, Joyce A. Zucker

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    1. Time for a negative comment.


      What has happened to customer service? I ran out for a few things at the food store this evening. I get to the front of the store to pay, and there are no cashiers open, just the self service lane. No problem for me, i'm a whiz at these things, however, there was an elderly gentleman (late 70s, early 80s)... He asked the employee who was in charge of watching the self check outs if there was anyone to help him out at a register. His response, no they are on break and the other guy called in sick. Ok. Fair. The elderly gentleman then asked, how long will he be? 10 minutes. Clearly this older gentleman is intimidated by using the self check out.. Ok.. so here is the guy watching the self check outs, who doesn't offer to help him out with self check out.. But let's give him a break and say he is forbidden to move from his little center machine there. Fine. What about the front end manager, who was just standing there, doing NOTHING.. the same front manager who was on the loud speaker system the ENTIRE time i was in the store shouting "DOMINGO, UPDATE ME ON THE BASEBALL SCORE", amongst other things.... Yup, he did N O T H I N G.. He's too good to ring someone out? So here goes the good person in me... I called him over, offered to help, scanned his groceries, bagged his groceries, helped him swipe his credit card, loaded his groceries into his cart.. While they did N O T H I N G. Not asking for praise, Pissed off at customer service.

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  3. Witnessed at your Long Beach, NY store. p.s. you should also go to Google maps for this location and look at the comments left about a certain manager.


    'What has happened to customer service? I ran out for a few things at the food store this evening. I get to the front of the store to pay, and there are no cashiers open, just the self service lane. No problem for me, i'm a whiz at these things, however, there was an elderly gentleman (late 70s, early 80s)... He asked the employee who was in charge of watching the self check outs if there was anyone to help him out at a register. His response, no they are on break and the other guy called in sick. Ok. Fair. The elderly gentleman then asked, how long will he be? 10 minutes. Clearly this older gentleman is intimidated by using the self check out.. Ok.. so here is the guy watching the self check outs, who doesn't offer to help him out with self check out.. But let's give him a break and say he is forbidden to move from his little center machine there. Fine. What about the front end manager, who was just standing there, doing NOTHING.. the same front manager who was on the loud speaker system the ENTIRE time i was in the store shouting "DOMINGO, UPDATE ME ON THE BASEBALL SCORE", amongst other things.... Yup, he did N O T H I N G.. He's too good to ring someone out? So here goes the good person in me... I called him over, offered to help, scanned his groceries, bagged his groceries, helped him swipe his credit card, loaded his groceries into his cart.. While they did N O T H I N G. Not asking for praise, Pissed off at customer service

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  4. I o out of myway to spendy mey at the Wldbaus store on Crosbay Blvd., Howard Beach, NY. Yesterday I was tere t 10:30 am standing at he deli counter. I made eye contact with 2 women who totaly igored me and 1 make counter person who was busy tsting. I left without aking m wekly di orer andhave no intntion of returning in e future. Are the empoyees aware that it's cstomers who pay their salaries Besides the fact that they are lazy, you should look into heir personal appearance. Perhaps the board of health needs to visit.

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    1. Well if the customer pays my salary i want a raise

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  5. I have been a shopper in Waldbaums for many years. Think it is time for them to update their freezer area. If Board of Health was to walk in and temp the food in the freezers, boy, would the store be in trouble. The old fashion freezers without doors are no good. The food on the top can not be correct temperature. I actually saw waffles with melted ice on them. I will be calling corporate tomorrow to see what can be done. My store is in Stony Brook NY (Red Lobster Shopping Center)

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  6. http://www.grubstreet.com/2013/06/satur-farms-long-island-packaging-controversy.html..look at the stuff they are selling..a business called Satur who imports what they are selling as from Cutchogue...they are poisoning the neighbors and then selling in the same town...the same town that the town government is investigating for fraud.... pull the stuff now... look at how many FDA recalls they have had and you would not eat any of it...gross

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  7. ANYONE WHO SHOPS AT THESE STORES NEEDS TO WATCH THIS VIDEO. It should be pointed out I have been involved with supermarkets since I was EIGHT! I know everything about them, and was a grocery manager at one time a LONG time ago. Whoever created their policies was smoking CRACK Marijuana and drinking Jello shots at the time LOL. I have NEVER seen a supermarket so DIS-FUNCTIONAL in my entire life. (A) there is always signs for sales, but NO product to sell! When I ask them about this? They respond " the trucks don't bring it " come on, the trucks don't bring it if you DON'T order it! Every supermarket has BACK room, I have WORKED for them all, well not Waldbaulms lol but the others. Came from the old FINEST store 1153 now that was a supermarket. People LOVED working in the supermarket, (B) todays employees? My God they look utterly miserable... and the managers as miserable. The way your treated by their staff? Is DMV style. lol. I have lived in my neighborhood for 3 years and I watched this particular store like a hawk, I KNOW everything about it. I tell you one thing, NO brass comes there. I could write a book on this place. I MUST say there is a few bunch of employees there that are great people, the others HATE their jobs... I mean HATE.

    I would like to point out MY time that has been WASTED dealing with these people and their signs! especially their LOONY TUNES REPUBLICAN BS EXCUSES of why a sign is not a sign. SEE its contagious, now I am sound just like em lol.

    Here is my video... https://www.youtube.com/watch?v=kodgSLnP4sU

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  8. The new policy of not providing wagons at your Ralph avenue store in Brooklyn is great! Since I didn't have a wagon I could only buy what I could carry! So instead of spending my normal 130-160, I only spent 40! I think it is great the way your helping customers save money!

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    1. Its the customers who steal the wagons

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  9. I walked into a store tonight at 8pm and the whole store had a rank smell as if the freezer section had been down and all products were defrosted. I assumed maybe something had spilled making this smell and proceeded to buy frozen food. I made a big mistake, I arrived home to find the food looked awful, as if it in fact had defrosted and then re-frozen at some point. I will not be going back to that store.

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  10. Your Ralp Ave Store in Bklyn has stopped carrying your Breyers Ice Cream - Klondike flavor and my family and I are very upset. It was a big seller and many of the customers there are complaining. Please bring back this item to this particular store. It is a great flavor which we love. Aslo the fact that the store has no sho[[ing carts is ridiculous. You are losing cutpmers because of this. Buy some stopping wagons for your customers. We cannot carry everything we need to buy. I will find another store to shop at.

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  11. The store on Ralph Avenue in Brooklyn does not have any shopping carts. This is crazy. Purchase some carts if you want your customers to continue to shop there. We cannot carry all of our items that we need to purchase. Also you stopped carrying Breyers Ice Cream, Klondike flavor. It is a big hit at this particular store and now I was told that it has been discontinued by Corporate. WHY WOULD YOU DO THIS TO YOUR CUSTOMERS WHO LOVE IT SO MUCH!!!!!!!!!!!!!!. PLEASE BRING IT BACK ASAP. YOU ARE GOING TO LOSE CUSTOMERS

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  12. NO SHOPPING CARTS AT YOUR RALPH AVE STORE IN BKLYN. THIS IS CRAZY. WHAT HAPPENED TO ALL THE CARTS? GET SOME MORE FOR YOUR CUSTOMERS. You are going to lose your customers and what no Breyers ice cream, klondike flavor? What is going on with this store. You need to correct these problems. I will start shopping elsewhere

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  13. Waldbaum's at 112-15 rockaway beach channel Dr.ny 11694 in bell harbour Is using propain to run thier floor buffing machines. This propain is giving me headaches causing nusiance and breathing issues. I have spoken to store manager Mr.Joe Prongay and all of our compalints have fallen on death ears. We have spoken to OSHA about this issue and Mr.Joe Prongay has even written a letter which we have a copy of stating that propain is no longer used but to the contrary he continues to give the ok for propain to still be used..Besides the heath issues which we are expirincing many foods in this grocery store are being exposed to propain such as the fruits.vegetables.meats and other foods. We will continuse to reach out to the authorities to bring closher to the use of propain in the food store.In the mean time we highly reccommend that no one buys fruite,vegitables or any kinds of food that are exposed to propain untill Mr.Joe Prongay decides to stop the cat and mouse game and stop the use of propain which is affecting our heath in numerous ways.

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  14. Yes I agree I have also spoken to Mr Joe prongay about this issue with the propain use and he is a very nasty individual.I have not shopped their ever since then. He does not know how to talk to people

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  15. I will never go back into the West Haven CT store again. I took my car in to get an oil change well I got the oil changed but they also went thru the car rummaging and stealing things that were in the car. 50 cents in the tray in the dask and 33.00 dollars in my daughter case she had left in the car by mistake. since when does an oil change mean you go rummaging thru the car. tHERE WERE TOOL IN THE BACK THAT ARE GONE NOW AS WELL talk about doing a good clean out of weverything that had any value. dam them I hope no one goes back to that store to get their car worked over

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  16. They sell Saturday farm produce...Google Saturday farms. They put cutchogue and all natural on labels...funny I see it being grown in Florida....and FDA recalls and nothing all natural. They poison the people living in the homes close by with a chiller and diesel generator all operating with no site plan....people are harmed every day for the produce you see.

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  17. There's a kitten stuck between the walls at your great neck store since Sunday Dec 15th.
    Its going to starve to death if no one gets it out of there.
    Your store manager Carlos could care less it seems.
    Various media outlets and rescues have been contacted.
    You either get the kitten out of there the right way, alive, and a rescue takes it, or I guarantee you everyone I know here and on Facebook, will boycott all your stores. That's a lot of people, and key food is actually closer to me. I will forgo dropping 300$ in food and cat food from now on, and go to key food. Animal cruelty is why lost Christine Quinn her election after all. NY loves animals.
    Thus is outrageous. Christmas spirit!? WHERE!?!?!??

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  18. Store number 240-ralph ave brooklyn after at least 3 weeks still has no heat. Imagine how it felt when it was 5 degrees out working in a store with no heat. All we keep hearing is that the part has been ordered. Something must be done about this now. How would you like being in our store working like that? Who is going to pay my salary and take care of my medical expenses and family if i get sick? I spent my hard earned money in another store...a store that had heat. please please please do something. It is inhuman working like this.

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  19. center moriches waldbaums store menager hi is so nasty his name greg new menager store is dirty

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  20. no shopping carts center moriches store and also one the employers he has glass on cursen some one front the customer

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  21. center moriches waldbaums RACIAL DISCRIMINATISON HAPPEN TODAY same employers said and store menager walk to way doing nothing

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  22. I shop at the walbaums in Lindenhurst and I got to tell you that your prices are going up. there was no produce out cause the truck was late. there is no security lots of shop lifting goes on managers no where to be found. I saw a woman who was high stuffing her backpack but no managers to find. when I did find one it was ignored. That stores inventory must be very bad. if you have security there no one ever sees them. In shoprite there is security walking around all the time.I think a stronger management is needed. You have kids working at nights that don't know what is going on maybe you should have secret shoppers in there to see how its run.

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