National Grid Corporate Office Headquarters

3 comments
National Grid Corporate Office Headquarters
National Grid USA
40 Sylvan Rd.
Waltham, MA 02451 USA
Corporate Phone Number: 1-781-907-1000
Customer Service Number: 1-800-930-5003
Hearing/speech-impaired: 1-631-755-6660


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3 comments:

  1. no human beings

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  2. National Grid Truck # 22047 MA Lic Plate R71986 was outside parked behind our building in the shade for almost two hours -- Our rates go up but the drivers get to take naps on our dime.

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  3. I would like to take this time to give a big thank you to one of your employees Joanne S. from your office, for resolving a problem that has existed for 4.5 years and had also turned this issue around with me and has helped me in some way to trust and have faith in National Grid after what I had encountered almost 1 month with your customer service reps trying to resolve this problem. National Grid is truly blessed to have this woman in their company. Please acknowledge Joanne S. and treat her special acknowledging all her hard work she did for me on my behalf.

    I would also like to comment on several of your customers service representatives that did not represent National Grid in a positive way "arguing with a customer and stating other negative comments to me. As far as I am concerned, a faithful customer for over 35 years I feel what I went through was very unfair to me and that if I was in charge those people would of been suspended without pay for 1 week, you never doubt a customer who has resided in the same apartment for almost 5 years and state that I never had an account, I never lived in my apartment, and that I never set up an auto pay with my bank, I am the customer, I know what I did and where I live.

    My name is Darlene DeAngelis (978)578-3841

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