Sheetz Corporate Office Headquarters HQ

34 comments
Sheetz Corporate Office Headquarters HQ
Address
Sheetz, Inc.
5700 Sixth Avenue
Altoona, PA 16602 USA
Corporate Phone Number: 1-814-946-3611
Fax Number: 1-814-946-4375
Customer Service Number: 1-800-487-5444


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34 comments:

  1. There is a cashier named melinda in the memorial drive store in greenville .she has the worst attitude I have ever seen she treats the customers like crap.she's loud and she talks about her personal buisness I am sorry but you have lost a customer and I live 5 min away guess I will have to go to country mart for all my buisness.

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    1. It may be because Sheetz refuses to give all their store employees a raise since they raised their minimum pay rate. Those of us that have been there 3 years or more don't deserve it I guess. After all we are only the dedicated employees. Why would they want to take care of us.

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  2. Try going to the Beaver Falls, PA Sheetz store, lets just say if they film undercover boos at this location, not one of the employees will be getting a car, or free rent for a year or a vacation to Aruba nor collage paid for, instead it will be the very best of the worst ever for this TV show!! I HOPE corporate will fire them all including management and fix this location before all customers move on to other stores.

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  3. The manager in the Baden store needs to have a self check, he has no personality, when I frequent the store I see him ordering his employee's around like there are his puppets, he has never been pleasant and I understand fully why the employee's come and go so frequently.. Nobody seems happy working here,, and there are a few really nice employee's there. How could your company be voted on of the best places to work when management sucks?????

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  4. Johnstown store Haynes St, was there 5/2/14 at around 2:30 ish am order number #130......meatball sand and cup of fries. The woman behind the damn counter was worried about talking to her drunk friends ordering food. My sandwich was ice cold and not toasted as directed on the order. That place is a freaking zoo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  5. Pissed off ex employee. I fell at work and went to the ER and the managers didn't send me with any information for insurance purposes so I'm receiving all the bills from the trip and Sheetz has yet to pay them and I'm still getting them......needless to say I am NOT paying them. It wasnt my fault in the first place.

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    1. workers comp? And if you are trying for workers comp you really have to keep on them, it may take months for them to pay anything.

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  6. I have NEVER in my life been as embarrassed and upset as I am at this moment, I am a 38yr old man the day before my birthday sitting my car crying uncontrollably to the point I could not even continue to speak to the customer service rep from your 800 number. I just left your Cumberland MD, Greene St. location after being publicly berated by two of your employees over a $1.35 coffee, I work a job everyday and if I EVER treated a customer as I was just treated I would without question lose my job, I dont even know why I called or am typing this I know nothing will come of it, and maybe so do they and thats why they did it.

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  7. Our Store manager is Stephanie Moore, She is a horrible Manager, I am a current employee, i am located in Red Lion PA. Store 268. I think Stephanie Should be transferred. She has no respect, and has terrible people skills. She also swears in front of her employees, that's not cool. I think Stephanie is Showing favoritism. If you don't drink with her, or if she didn't train you then she doesn't want anything to do with you. She also abuses her Power by cutting hours to her employees for punishment. I do not think Stephanie is a good person. I'm sure they're are more employees at my store who have also called in and made complaints.....thank you for your time, hope you can get rid of this poison in our store.

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    1. I too am a current employee at Sheetz of Red Lion, store 268...I think the reason all of our coworkers are leaving is because of her. I dont think she should manage our store either. She is fake, will smile to your face, then talk about you behind your back, with her clan. She talks about people being immature but she pulls even more immature stuff. And, for her to make fun of our District manager Sdteve Johnson is embarrassing. She is a 25 yr old snotty stuck up woman who thinks her feces smells better than those who dont hang out with her or go drinking with her. I too, will not mention my name because i am afraid that she will cut my hours. Steve Johnson, you cannot come to our store and talk to us individually. Reason being, if Stephanie finds out what we say she will punish us by cutting our hours and making our lives hell. I just think that Stephanie Moore should go into a profession that fits her personality, and customer service is not a field she should be in....Please help store 268 get rid of this woman, and one of the supervisors is her best friend, and she is as disrespectful as she is...her nose is so stuck up Stephanie's butt it isn't even funny...that's why shes known as Steph's little Birdy.

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    2. I agree with all of this, i got word that Stephanie Moore will be having an interview with people from the higher up's and I can only imagine the bs she will pull out of her ass to make her look good. I only hope that the Higher Up's will take all the comments and complaints into consideration. I also hear that her frind/supervisor is being promoted to an assistant manager. That is a joke. this person is gonna get the assistant manager because she is Stephanie Moore's friend, and to be honest, certain people above this person cannot stand her and thinks its crazy that she would be promoted. I think that Stephanie needs to go away, maybe she should move to Georgia...thats where she belongs. Maybe Georgia is full of Heartless,Cold, belittling, condescending, critical, people. I just think its crazy that a person like Stephanie Moore got to become a Manager of Sheetz. She is the opposite of what Sheetz should stand for. If you want to loose employees, and have employees work in fear then Come work at store 268. I can only hope that when she has her interview that the Higher up's put her in her place, and knock her down a few hundred notches. She is impossible to have fun with, or make small talk with. She walks around or store like she is Big Shit, and that she is invincible to everyone and everything. We need a manager with a nice personality like Tyler, or Ive heard that Anthony is very nice, and I hear that Jesse Boone is nice too, anything is better than Stephanie Moore, I think alot of us would love to have Robin Barrett back, and Javier Rodriguez was another great manager. But, I have a feeling if Stephanie Moore was transferred we'd get some who is more of a bitch, more snobby, more stuck up, more egotistical, more condescending, more nonconstructive criticism and just a shitty person.... I think I know why her boyfriend lives in Georgia.....I wouldnt want to be in the same state as her....Well thank you and I hope that you take allllllllllllllllllllllllllllllllllllllllllllllll of store 268's comments and complaints....thank you.

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  8. Wow someone else from Red Lion is complaining about Steph, lol well all that is correct. i have been with Sheetz for awhile, and yes Stephanie does show favoritism. We have been through a few managers and she is the worst. She doesn't show respect. I think it has to do with her being so young. She is very snobbish and stuck up. I would not put my name on here because Steph is that type, if she knows you're complaining about her she will verbally assault you. i agree as well that Stephanie should not be our manager. She is the most stuck up and cocky person i've ever met.....We need to get rid of her.

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  9. Wow, I'm so happy to see others come out about Steph. I am also a current employee for Sheetz 268, and she is very abusive to her power. If she doesnt like you, she cuts your hours. There have been several people who have called the hotline, and she cusses out the people she thinks did it. She spreads rumors about salespeople to other salespeople, and will belittle you in front of employees and even customers! Things recently got bad when she was contacted by Steve himself over a customer complaint about how she treats her employees! Please help us rid our store of this monster!!!

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  10. We ordered 3 pc chicken strips and 2 orders of mozarella sticks from sheetz and paid over $10 for the order. REDICULOUS, the amount of food we got was not even worth $5. The appetizer platter has MORE food in it then what we received. We are NOT happy customers. This was at the Rouzerville PA store.

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  11. I work a Sheetz employee at store too 268 as as well, and yes all the complaints from these employees are true, but no one will ever speak up, they have fear in them. They would rather keep there jobs and pay their bills and be treated like crap instead of speaking up and take a risk of loosing their job....But anyways as I stated I am an employee of store 268 in Red Lion PA, and I have one gripe, TEAMWORK...No one gets it except for select shifts, I'm not mentioning what shift I work, but I work there. Every shift cares about themselves and themselves only. If a shift doesn't complete everything its up to the other shift to complete it, that's what a team is. I don't mind certain shifts bitching about what wasn't done because i know i tried my hardest to make it presentable. I think at meetings we should stress how important teamwork really is to our employees, cause they evidently don't get it. I love my company, I love my coworkers, its just that some of them love to bitch, and it gets old...shush up and do your job. And if you say that" cleaning up after the last shift isn't my job" Well, it kinda is. Its our job to make the store look great, and that takes all shifts. even shifts with 3 or more coworkers working. and some shits don't have as many coworkers working and I totally understand that. You get more work done when you have more employees working on a shift. I hope that all the comments that were written by alllll the employees from store 268 will be looked at thoroughly and took into consideration. Employees at our location are honest and good hardworking people.....except for Stephanie Moore and her little Side kicks.....no names will be mentioned.....just know shes a supervisor....Thank you.

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  12. I am a everyday customer of the Sheetz at store 268 in Red Lion PA, and I just wanted to tell you that your employees are super hard working employees. I go in early at 11pm to get my coffee then i go in around 6am to get another cup before work. I went there this morning, and I was there and I couldn't help but over hear one of your employees...not sure her name, but shes a big girl... I think her name is Silver or something. She was basically bullying one of the employees, who was about to leave, Ive seen her before and she has such an attitude problem as the employees are going home. To me, She acts like she is Big Shit of Sheetz, but the only thing big about her is her size...anyways i don't think its right for employees to disrespect employees especially when you have customers in the store that can hear you. Ive had this guy wait on me before he is a great guy. I don't remember his name but he has dark brown hair and is a shorter gentleman....I see him working all the time on 3rd shift, and he is so nice....its a shame that some of your employees fee that they can be assholes to him and talk to him like he is the gum under their shoe,,,,,I hope that guy never leaves Sheetz....Thank you for your time, and get more employees like him.

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  13. Nidia of store 186 is not a very good assistant, she schedules herself according to her needs to suit her outside life ( even when she's not needed) while others that aren't her friends get the short end. Also could spend less time in the office and more time helping out! Favoritism and lazy

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  14. I am a employee at store 268 in Red Lion PA. I love my work place. I have noticed that Stephanie Moore will not be with us due to "personal Issues" I can see a change in our store already. Its less tense, and turning back into a good place to work. I'm happy to see Stephanie Moore not here. But, I know that when she comes back its gonna be back to walking on Pins and Needles. I honestly feel that Tyler Zortman needs to be a manager of our store, I know Kelsi is getting promoted....lol I agree with others as to why shes being promoted. But I say we transfer Stephanie Moore and Let Tyler run the store. I just think that Stephanie is just making our company look bad. Supposedly, She used to be a nice person, then rubbed some of her employees the wrong way, now that's why she is the way she is...If she made a complete 360 change and stayed that way id like her and say good things about her. But until that day comes shes just a poison to our location. Well thank you for taking the time to listen, and I hope that the Corporate Office takes this into consideration.

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  15. At the sheetz in clearfeild pa, on shawville highway. There is a women by the name of "beth" her name tag says she is an "assistant" that's funny because the night I was there she treated her employees just horrible! She would tell them to go do something, then yell at them for not being fast enough. She was rude with customers. And CONSTANTLY hummed to herself! Never again will I go back to this sheetz. I will be taking my busness else. As a lover of sheetz it blows my mind that they would allow there employees be treated this way.

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  16. I am an employee at store 268 and i am very happy with our store. I feel like we have changed alot. I have to say it has to do with our management team. It seems like we are after the same goal and that is to get an A on our QA...and give the customers great TCF. I love all my management. But, Id have to say the two that stick out the most are Jesse Boone and Sammi Bracken. Both of them are such great supervisors, and i am glad that they are our supervisors. It think that they are both different in their own way but have the same goals, expects the store to look great for the manager to come in at 5 or 6am...expects the work to be done and completed, and provide the customers with awesome TCF....I definitely see both of them getting to the assistant manager position...hoping they dont though, cause i wont work with them as much....Well thats all I have....Wait....Brad Wantz...another great assistant manager...i see him owning his own store....maybe ours....

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  17. I went into work tonight and got straight talked crap about over a drink to where the costumers could hear it and they came and told me and on top of that i had a personal emergency and needed to go home and was told no that i had to stay like that. I have been working for fifteen years and have never been told that or mistreated like that so i quit at 12:20am on 7-20-2015

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  18. fyi the employee named flecia, she works very hard and should be commended for her hard work.. she always makes sure that everything that she does is done correctly. felicia works at the sheetz store in martinsburg west virginia.

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  19. I too work at Sheetz in Pennsylvania. We might have gotten a raise but working ay Sheetz isn't worth the $9/hr...you do the work of 4-5 employees and are given a list or two that is impossible to complete while having to do all the responsibilities of your regular job on shift. ..some employees cry daily because they are forced to stay an extra 2-3 hrs to complete all assigned things on these lists. ..it's ridiculous! WE have a live outside of Sheetz! I feel like a robot! I myself complained about harassment on the job and i don't work at any of the Sheetz mentioned here but nothing was done for me..I have cried and called of several times because the harassment has taken a till on my physical and mental well being. .I complained to store mismanagement by the way and nothing was done! Also we are forced to work a long ridiculous 10 hr shift ever time we work as full time employees. ..this was not mentioned during the interview or i would not have taken the job! I get home so exhausted and can't physically do anything on days off because I need at least 2 or more days to recoup ...they need a new structure if they (Sheetz) really care about us employees as they state that they do

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  20. What's up with the cappuccino machine always not working in the morning at store #143? Inwood WVA. All I can say where is the RUTTER'S STORE I HOPE THEY MAKE IT TO WV

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  21. I work at Store 268 in Red Lion PA....I am writing this about Devon Meader.....I have never been treated the way she treats me. She is very condescending....She is very unprofessional with how she talks to her employees. I feel that the reason she was sent to our store is because she was acting the same way there. She is going to drive employees to quit. I am actually trying to get another job because I find it impossible to work with her,She constantly criticizing employees, and the fact that she has anger issues does not help. How can you be a supervisor and have such a poor personality and such a lack of respect for your employees? I do not wanna leave Sheetz....But if things don't change i will have too. Thank you and I hope corporate takes this into consideration.

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    1. Devon has no right to treat employees as she does. She enjoys giving Orange cards, and harassing her employees. She in my opinion has one purpose and that is to make people beneath her lives miserable. I hope that Steve Campbell will talk to her and give her a talking too. Every morning she comes in she just looks for something to bitch about. Nothing is ever good enough for her. Just because she came from an A store, she thinks her shit don't stink....which is definitely not true. Devon is the worst Super Visor We've ever had in the almost 6 years I been there.....She needs to go back to her store and leave us in peace.

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  22. Hello I am an everyday customer for Sheetz,store 268....I have met this Devon woman....and She is a snippy disrespectful bitch,,,,She needs to get her head out of her ass and treat her employees better....She has no right wearing a Sheetz shirt.....Donnie Shorts is prolly one of the nicest employees you have....He always makes sure my coffee is fresh.....Super Fresh actually....But Devon is definitely a CUNT.....Thank you.

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  23. to all you people that are posting comments about being treated to terrible by a sheetz employee...and calling for that employee to lose their job?! really?! haven't you ever had a bad day at work?? should you lose ur job for that?? these people have families and lives just like you..and you think they should lose everything because the upset you in such a small way that accounts for minutes of your day! If someone being rude to you is the worst thing to happen to you today...BE GRATEFUL!! and thank God that you're not on the other side of that counter, dealing with prick after prick

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  24. I was charged over 30.00 more then what I owed at Sheetz in State College, PA. The cashier told me she voided it but when I checked my checking acct statement it was taken out. The district manager said I would have to wait at least 3 days for it to show up. I did and still hasn't. So I have my receipt and my bank statement and will go in. I want my refund, now. Also in the Centre Hall Sheetz, my Sister ordered a hot dog. Got the order and left. It wasn't a hot dog. Not sure what it was but some kind of hot sausage. Better get it together.

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  25. I can't believe Sheetz in Frederick is open even with a state of emergency. We have almost three feet of snow and they are still open. They are risking their lives for what, how many people are really coming in. You are telling me you need the employees to risk their lives for you to make a a buck. Having the employees stay in a hotel verse being with their families is ridiculous. The company preaches that "Family Matters" but for this and the holidays you can't close. Family doesn't matter to the CEO and anyone else who gets to be home with their families for the holiday or horrible weather. All that matters in the money going into your pockets while we risk our lives. I have sent multiple complaints and nothing as changed this company.

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  26. I work for Sheetz as an assistant manager and I can say I am fed up. I've been with the company since June. First bonus, I got a shift bonus. I can understand that I was still in training. Then for the next 3 months I busted my ass working my scheduled 45 hours per week (which are assistant hours, even working 60 hours over the Christmas and new years holiday week because my store manager went on vacation. I was required to do all of the assistant duties and issued a write up every time I fell the slightest bit short, yet here I am, STILL getting g a shift manager bonus this quarter because I wasn't salaried. But I was still doing the job of an assistant manager, being rewarded for doing the job of a shift manager. How is this fair? My district is more worried about us completing 4 different planners per day than they are about the managers being out on the floor making sure the store is presentable and interacting with customers to give them a better experience. They've even gone as far as to say we have "free up" time for the store manager, so during their 6am to 4pm shift they are only out working 11am to 1am. So while we are in the office filling out all their planners and something goes wrong out on the floor we still get held accountable and written up. And they just change your schedule and require you to come in, not just a little bit, but HOURS early, or stay hours late, with zero notice. I was forced to come in to cover a meeting for a store manager that started at 9am and I specifically told her I had an appointment with a lawyer at 1pm so I had to leave by noon and she never showed up at the store until 2pm so I lost out on my deposit and everything I paid to the lawyer. I was also forced to allow her husband to pick me up during the snow storm and take me to work then she left and I had no way home I had to walk. I thought this was a family company? During all my training they say our employees are our number one concern because if they're happy the customers are happy, but you could have fooled me with the way I have been treated.

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  27. The store in Frostburg, MD does an excellent job with everything.

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  28. Not sure if Sheetz actually reads any of this but here goes. Store 442 Linden, PA........ I am a shift supervisor and I love my job. Here's my problems. No coverage when anyone calls off. I have been stuck at work for up to 17 hrs a day and expected to come right back in for my regular shift. Obviously everyone loves overtime but the toll it takes on your body is ridiculous. No thank you, no appreciation, just told to deal with it. Favortism is another big one at my store. Unless you are the managers favorite, don't expect anything from her. The ones who aren't take the fall for everyone else and endless amounts of write ups. Most of us are sick of it and either want to move up so we can get out or just bite our tongue and deal with the abuse until we can transfer. But honestly how much abuse do you take from people before you lose your mind. Another one is 1st. shift standing around. Customer lines are long because they hover in a corner and talk. Why???? How many people have to stand in line before you get done conversing with your manager and everyone else before you decide to come help? And last but not least, WHY? WHY are people doing EOD the only person responsible for money being misheld or missing?????????? There have been many times that the middle day drawer pulled has money missing and guess what? Yup we get written up for it. I'm getting quite sick of the bull that goes on here and I think someone other than the DM should visit us just to see what I see. I will never recommend anyone to work at this store until things are changed. For the love of god please come visit us on all 3 shifts and you will see what is wrong. It don't take a smart person to figure it out. Thanks for your time and letting me vent. :)

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  29. I am an everyday customer at Sheetz and my complaint is about a manager there named Summer....I have been in there every night...and sometimes i just go in there to see hows shes treating her employees, and its not good....I'm not sure if its a British thing, or if she just feels like she is the Shit of Sheetz...but I find it to be ridiculous....Store 268 has a lot of hard workers there, some that have been there for awhile....So please include how to treat your employees with respect when sheetz finally fires this Summer individual....I've heard some British in her voice....it must be a British thing to be shitty to your employees....the best thing you can do is get rid of her, or she will be like mold in a shower wall...if there is too much of it, it will be bad.....thank you for listening.....btw, i'm not the only customer that has complained about this Summer individual.

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