Dollar General Corporate Office Headquarters

9 comments
Dollar General Corporate Office Headquarters
Dollar General Corp.
100 Mission Ridge
Goodlettsville, TN 37072 USA
Corporate Phone Number: 1-615-855-4000
Fax Number: 1-615-386-9936
Customer Service Number: 1-877-463-1553
Dollargeneral.com: 1-877-463-1553


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9 comments:

  1. was at the dollar general store . 7-5-2014 to use my 5.00 of coup. went in got my cokes which would of been $30.00 + they was 3 for 9.00 went to pay for them and they lady would not take my coup. she told me the cokes was on sell . and sell items would not count on the coup. it does not state that on the coup. then to she run up my coke to be 40.oo + dollars . my wife goes in all the time with the coup and get coke all the time. and no trouble. got my ckeck and walk out . with out the cokes went to car a told my wife . and she told me that was the last time was would go in there. and when she tells that is it . she like the store . because of some of the items . guess she will go some where then there. like or not . this was in FRANKLIN KY on south main at about 3 00 or 400in the evening . let me know if we was wrong or not . ? thank

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  2. If it says sale you better check the receipt. Not updating the POS system to weekly specials may make a few bucks in the short term but will destroy bottom line and your growth. Over charging me and asking me to wait in a 20 min line again is crazy. When I asked for a mgr. she said I am the manager store 14917 in Covington La. is unsupervised and in a small community and word of mouth travels fast this could be a problem. I am suggesting to friends not to ask for a refund of the difference but all of their money back. If you are going to wait 40 min. return your thaughed food and go somewhere else. There is a Family Dollar being built and small grocery soon to open so...

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  3. You keep building new stores on every corner in every town but you better learn HOW to treat your customers before you end up bankrupt! I was in my local Dollar General this past weekend and was very upset about an incident that happened to me. I bought a pack of cigarettes for my son, went to give them to him and he said I got menthol instead of regular, so I took them right back and asked to exchange the pack for the regular type. Same brand, same price, unopened package, still sealed and same cashier who KNEW I had just purchased them. She told me they can't exchange them, it's store policy! Are you kidding me??!! I had JUST bought them and SHE gave me the wrong ones. I didn't ask for menthol and with me not being a smoker, I didn't know the green line on them meant they were menthol. So now I'm stuck with them at almost $6.00 a pack???! How rude is that? A little customer satisfaction goes a LONG way when you're in retail business!!! People who followed me outside said they couldn't believe they acted like that and wouldn't exchange them. People are seeing how rude and inconsiderate your employees are being because you have such unreasonable policies they have to follow. Go ahead and keep doing this and some day you'll be clear out of business and customers who will tolerate it! I won't shop any of your stores anymore!

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  4. Manager at your store 7998 is never there when you need her. She only works a couple hours a day. She has people help with deliveries that dont work for DG and pays them with product form the store. I have watched this happen. Was told does no use to complain because she is the district managers favorite. The cashiers there do almost all the work. They are really over worked its a shame that you treat them that way.

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  5. Concerning the store # 06739 at 1637 Navajo Blvd Holbrook, AZ 86025. A serious complaint against "IRMA", an employee, she is very rude verbally, unfriendly, attitude is all wrong for the job. Not sure if she is manager or not. On 2 different shopping visits " IRMA" was verbally rude to me for no reason.

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  6. The store located at 7080 Crestway Dr, San Antonio, TX 78239-2377 has been tagged with graffiti and needs to be cleaned up. Who needs to be contacted to correct this issue. Please take pride in the neighborhoods that you place your stores in.

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  7. Would like to make a suggestion for placement of store on highway 75 in Abingdon, Va. It is in the Green Springs area near the Lake. There is lots of lake traffic and 1 small store. A general store market would be wonderful as the area is heavily populated especially because of its close proximity to the Lake. It would save us from having to drive into town for many things. This would be a good investment for Dollar General and very helpful to patrons in this area. Thanks for your consideration.

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  8. I am sick of this store # 13189,it's hard enough raising kids with morals these days without something at the store dressing like a man one day and a woman the next,
    then coming in looking a little like both some days it is both disgusting and nasty,
    this is SC not California! Try explaining that to a 6 year old! I can take the racist attitudes but I don't believe God made any mistakes and I'll drive the ten miles to get to another store before I'll let someone make a mockery of him! I'm going to start talking with the rest of the community I don't believe they like it either! That store number is 13189,maybe if we quit bringing money they will either change or
    go home!

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  9. I would like to talk with someone from the corporate office about my daughter who is a manager at a Dollar General here in Toledo,Ohio. She was working at the store at 828 Phillips Ave.(Toledo) for a while. The things that she had to endure were terrible. She was threatened, harassed daily by customers,her car was keyed and she has been assaulted numerous times. Now she was moved to another store in a terrible neighborhood and it has become more dangerous for her there. A customer has threatened to come back with a gun and shoot her head off. My daughter in a single mom trying to make ends meet. She likes the job all except for those things.Why can't you just shut down these stores if they are that dangerous? I fear for my daughter's life everyday.nanakat25@yahoo.com

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