US Cellular Corporate Office Headquarters

11 comments
US Cellular Corporate
United States Cellular Corporation
8410 West Bryn Mawr Avenue Suite 700
Chicago, IL 60631-3486 USA
Corporate Phone Number: 1-773-399-8900
Fax Number: 1-773-399-8936
Customer Service Number: 1-888-944-9400

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11 comments:

  1. your company has taken my payment no problem and guess what i cant use my phones for now 2 days........really then get excuses from your employees not happy and it is theft from a company

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  2. This company is the WORST!!!!!!! I hope to get the news involved, BBB, attorney general, Federal Communications & anyone else that can put a stop to this AWFUL company!

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  3. My name is Carliss Haltom and I have been with us cellular for over 8 years. Since you guys have done some changes my bill has been screwed up. I paid my bill every month even though I didn't receive a bill from you. I have now paid twice on one bill even though I had paid it on time. I will be faxing it to you so you can see I have paid this twice. One was paid in October of 2013 and it was paid again December of 2013. Will I have to keep paying the same bill every month or do I need to do some changes like go with another company. I called in to let you know that I had paid this bill two times and a guy named Shannon was rude and told me that he would disconnect the call on me. He told me I had to pay again or my service would not be turned back on. I'm not sure who you got hired to do your customer service but as I see it this man has a problem with his job. Just a FYI I am not very happy with this company right now. I am in hopes all this gets straightened out but I really don't see it happening. If it does then I stay if it don't i'll go with another company. Sincerely yours Carliss Haltom 580-317-3912

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    1. Mine has too and now they have added reconnect charges i did not get a bill for 2 months and now all of a sudden it seems all i have been doing is playing catch up maybe if enough of us cellular customers file a official complaint for all the issues we are having they will starighten up if anyone wants they can email me cindyh2615@yahoo.com

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  4. The worst carrier I've EVER had! US Cellular is constantly screwing up our bill. If their customer service department at least acted concerned and/or respectful, I might be more patient. However they are some of the rudest people I've ever dealt with. I may be locked in to a contract for a couple of years, but I promise you I will go out of my way to discourage ANYONE from using this carrier.

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  5. Purchased two GALAXY S5 AND TWO G2 WATCHES from the first day we had problems with my wife’s phone going straight to voice mail, me standing next to her. Then my phone devolved problems as well. The store associate put in our records after about ten trips in in over a month time period with no results. Then got so feed up I called 611 they took my information and transferred me to tech support. My battier died while on the phone waiting for tech support, this is one of the problems in the phone 4hr battier life.
    Now I have two other phones shipped from US cellular and they have more problems then what I had in the beginning one of which is the phone locks up no microphone.
    My only choice after 27 years of business with US Cellular is to leave and find a phone that works and a company that respects their customers. My home phone and two cells are currently with you but not for long.
    I will be returning the equipment to the store located in Weaverville N.C. 28787 today 09/08/2014. You can reach me at ??? ??? ???? or ??? ??? ???? I doubt that my phone will even work but you can try ??? ??? ????.

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  6. Your Company has continued to allow the 611 call service center to lie about my comments and about what I have stated and twist my words and now you have caused me and my family to almost lose our baby from stress and you have almost cost my wife her job you are immoral evil corporation

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  7. loyal customer for 8 years, was told i could keep my points if i changed my plan i have had for years to a non contract plan,i had enough points to get a new galaxy s-5 or any other phone i wanted for the lowest cost because i had so many points. well i go to pay my bill today and check on why i can't access my account to see my points etc..and was told my points are gone because i switched plans, explined i was told by the customer service rep on the phone i could keep my points and get my new phone whenever i wanted. but no,i get screwed! this is a pretty blatant bait and switch1 and if i don't get my points back and a new phone i will be changing companies and making sure everyone knows about these shady business practices.

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  8. I am not even a US Cellular member and yet for a month in a half I been getting automatic phone calls Daily from 888-939-3900!! Waited the 10 days to have my number removed but yet a month after daily calling me again!!! Called them again today June 1, 2015 and said STOP calling me!!! Listen to your supposed recordings and see I been calling daily about this issue!! I will be filing a report and my number is on the Do Not Call list like your employee told me to do!! Better stop calling me this time, I have a way better service then this crap company!!!!!!

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    Replies
    1. That do not call list is a joke. Thats coming from other consumers as well.

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  9. Yes I left Verizon for us cellular what a joke the worker's in Des Moines, Iowa I have been cheated out of all the switching fee's this has been problem since May! I feel the women that singed me up and lied to My face and my Moms cold hearted peace of trash go to another store the man Adam is wonderful an has done his best to help Me! The the manger over all the stores makes an appointment for my mom and myself to meat him off 8th street buy Wal-Mart!! Then I got a message telling me that was wrong store. That we need to go back to the store on Jordan creek area in a shopping strip across from Wal-Mart. The manager sad well I cannot give you your full amount of your refund hahaha another lie so he said I will only send in for a 177.00 !! Well today I get a nother check form think yeah I get the I got Screwed refund Baaaah it was another BUll CRAP note saying that not enough info or phones were not turned in THE WOMEN THAT SOLD ME THE PLAN DID NOT TELL ME YOU NEEDED TO TURN IN 2 GET IT 2 SMARTPHONES!!! DID NOT TELL ME! Ilove the HONESTY and Coustomer service! As soon as I can I will leave Us Cellular! Faults advertising and the Worker's would wrap up a Piece of shit contract an TELL Me My refund will Be close to 1,300.00 something! THANKS US CELLULAR FOR PROVING TO ME HOW HOW HONEST YOUR EMPLOYEES ARE TO MAKE A SELL! SWICHT YOUR CONTRACT AND WE WILL PAY OFF YOUR OLD WELL IT HAS BEEN SINCE MAY! TO ME DON'T LIE TO ME THE HAVE THE MANAGER SAY I'M ONLY GIVING YOU 177.OO HOW MANY OTHER PEOPLE BEEN LIED TOO?? I AM VERY ANGRY I PAY MY BILLS BUT YET WHEN COMES TO REFUND I'M SHIT OUT OF LUCK! BUT I'M LOYAL EVERY MONTH WITH MY PAYMENT. HUMMM

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