Hi my bane is Jose baez I work for you guys and din took me off the schedule cuz I for got to call in I almost list one of my kids he had a Asma attack i really want and need that job so please help me if not ill get my lawyer to take matters in his hand
Just wanted to stop by and say taco bueno is definitely not bueno!! The worst place I have ever worked at!! Worked in 3 locations, MacArthur store in las colinas, farmers branch store on Valwood pkwy, and in Grapevine on glade rd.. I started in one the people where horrible to me, were allowed to insult me and the manager never stopped the abuse, instead she told me I had 2 take the disrespect and eventually they would stop. I could not take it anymore so I asked for a transfer 2 a store closer to my home. the manager told me she dint do that, she said I could quit and then apply again in the new store.. I then said that was wrong of her and that I would report all her employees which most were working illegally..that was the only reason I was given the transfer. After that I was working fine until a night employee did not like me saying that we could clean the really dirty store a bit since it was dead no clients. but she rather be on her cell phone and not do a thing..proceeded to tell the manager because that's not ok to get paid and not work.. I did not know they were " friends" and did not like my comments. after that he tried to get me 2 transfer against my will.. I even had 2 call human resources because I was being harassed to leave over a lazy employee.. I indeed leave to the 3rd and last store were I was ok until an ex girlfriend of an existing employee was given her job back.. needless to say that DRAMA and disputes were at hand on a daily bases.. the pair had a daughter in common and we're currently in court proceedings which made the stress at the job great! Another bad thing was that the manager is in a sentimental relationship with the sister of that dramatic employee, was also her daughter's godmother.. needless to say there was personal preference with that employee! all the taco Buenos were just full of disrespect towards each other horrible work ethic, my god I have never seen such a place were WORK is not the priority there personal GAIN is the only important thing.. I'm sorry taco bueno butthats
I see the first thing that comes out of your mouth is,,,I forgot to call in. Well, bud thats your fault. Every location your in, it is always the other peoples fault. Lets face it dude, you suck. If you are working like you are supposed to, you would not have time to get all up into everyones business. All you little bitches want to do is complain, not work, and get your paycheck.
I agree anonymous! No call, no show at 90% of the jobs out there is grounds for immediate termination. And in most cases, you said your child had an asthma attack...SHOW THE HOSPITAL PAPERWORK!!!! And if you don't have it, you should be ashamed for using your child and a medical emergency as an excuse! It's called work, not "you screw US over and we'll kiss your butt and pay you". That is not how it works in this economy. For every person needing a job, there's 20 more just like you! You need the job more than they need you...don't be mad because they fired you to prove it. And when you are hired at a fast food restaurant, you are issued a uniform. Now, for those saying they didn't get payed, did you return said uniform. If not, you are entitled to nothing and that includes your last paycheck. Clothes at the mall aren't free and neither are uniforms!
You are right. They are. They dont choose wisely as to what and who to discipline. I had 2 bad notes with customers in my months thats ALL, im telling you, I would have customers tip me in the drive thru for being a "good salesman." I worked hard on making every order interesting and correct. Honestly. And in return I told how to do my job because of a drive thru timer. Hurry, hurry, go, go!! "The customer is counting change." Is one reply, or maybe because I would actually take the initiative to make sure the orders were complete because we went so fast sometimes you do miss something, but I would put a slight hault on the order and say what was missing, "chips," etc., for example and I got yelled at, so they cant get mad when I slow down in the drive thru in return, and one time a cocky little employee told me as I was in between grabbing hot sauce and handing the order out to,"get the customer out of the window with cha bitch ass." Immediately I questioned what she said? And asked her if she would like me to call the GM. She replied saying she "didn't care," so I called, and was told I needed to calm down because I was obviously offended, tired of the disrespect, and desperate for action.. what did I get tho?? Nothing, a slap on the wrist to her compared to me quitting because they talked to me crazy. And did nothing, like a nobody company, just a company of no honor.
Anonymous, first off get out of the third grade, for too you must be a manager at one of these places and may feel offended when people loose care of work that doesn't care initially for their employees. You're complaining at the wrong person.. if a company wants good employees first off you either allow the ones that want to work over 40 houras just that, so people can work there and pay bills not be kids at home with their parents, second off its okay to start with minimum wage, but if someone's making a killing off of a legal hustle show some remorse and be quick to reward the ones that are really good to hold on to them. Not call them little bitches like everyone else does in the higher positions of these particular chains may at times. This company needs God.
Taco Bueno needs to reopen in Pasadena, TX!
I want a job to pay bills!!! Im sueing y'all along with two other harassed employees.
I wish you luck! My daughter was an excellent employee but she quit on her day off. She applied at another location within the same district but the district manager tells everyone she quit during a shift. That's just wrong to tarnish a teens reputation. A former manager called her when he was managing a Mazzios to come work for him! So she's unreliable? Ha!!!!!! Why would he request her to work for him again?
So I See I'm Not The Only ONe I Worked There For Two Weeks Then Ihad To Quit Not Only I Haven't Got Paid After Twelve Days Of Me Quitting But Even Payroll IgnoreS My Calls. Why Don't Stop Their Managers Paychecks WhoReally Need More Training For Example At The Store I Was In Kilgore, They Have About 5 Managers And The Store Is Upside Down They Get To Busy With Their Meetings In The middle Of Lunch Time You Dont Get Any Kind Of Help They Are To Busy With Gossip They Dont CareFor Their Customers, Their Store, How About Managers Not Using Gloves To Serve Food All Employees Must But If They Do It You Better Not EvenTell Them They Are Doing Wrong. I Use To Love This Place But After Working There I Lost My Appetite.
In September at the 380 Denton location I went to this sorry excuse of a fast food place and for the 30 min I waited to get 3 tacos I watched the guy touching all of the food without gloves on. Asked about it and was told he had clean hands and hasn't used the bathroom all day.... Hmm pretty impressive sense it was about 9 or 10 when I went in there. So I made them give everyone eating inside a refund and told a few in the drive lane on my way out about the no gloves. Everyone left.So I called Corp office and they explained that this was unacceptable and that it would be handled ASAP. Well today is nov 1st tonight was my first time back to any taco Bueno and went to the one on jacksborrow highway in lake worth. Ordered 3 brisket roll ups and a beef bob as they call it. The tortilla wasn't even warm on the beef bob. I continued to eat and finish the bob and next I take a few bites of a brisket roll up and about half way I bite something hard and crunchy that left the worst tast in my mouth and instantly I throw up everything I've just ate in my floor of my car wtf that was the most discusting thing I've ever tasted and if I was eating inside that store I was so pissed I would have shoved that crap down whoever made it's mouth and make them puke!!!! Done forever taco suck-o how you gonna fix this one??? ASAP??? I'm sure u will..
Well for one Taco Bueno is a decently competitive restaurant only because they are supposed to be time efficient and are definitely faster than other places at times. They have good food outside of what they did to you and thats where the possibility comes in, but having time for hiring jerk offs makes no since. They should invest in the employees that are good because I was great but apparently I "can be replaced" not so the restaurant I left has now twice as many employees working at a time a a dirtier lobby when it was just three of us. There's someone in corporate not doing their job and im sorry that happened to you. We both got the lower hand of my company. And I want my job, customers love me, but I quit because this company thinks its okay to choose time over true things. Good luck you, Taco Cabana is good. I think they need a better menu tho.. js.
Please place a bueno in Mustang Oklahoma...we need you.
If they'd drug test the Yukon, ok. Store they would lose over half of they're employees. They don't know how to run that store. April p. Is a good manager but let's her stafff do whatever. Sexual harassment and verbal harassment could be filled if I still worked there. I hope they shut that location down and build elsewhere (Mustang) with new staff/management.........Would not recommend eating there. Sanitation is not good. ....
Floor was wet, my little sister in law feel, no caution sign, manager stood behind register eating a taco, argued with me about the whole thing, Lied on the customer incident report, all that equals one very mad upset big sister in law. Never again will I be going back to that taco bueno.
I was in the Taco Bueno on Military Pkwy in Mesquite getting ready to order when the guy behind the counter took the light panel off and began wiping it off right on top of the food preparation area then threw the rag down on top of the counter where they make the food. I told the lady taking the order that was very unsanitary and I will pass on my order
I went at about 745 pm to the taco Bueno on nw 23rd an penn to get some quick food for the family but wil never return because the employees working were making rude comments about what I ordered with the drive thru window open .they need to be trained on customer service because that's ridiculous! A happy customer is better business!
Yes they are rude!
WE WENT TO THE BUENO ON 39TH STREET IN OKLAHOMA CITY FRIDAY NIGHT, I DON'T KNOW WHY THEY HAVE WASTED THE MONEY TO REMODLE THIS STORE WAS NASTY. WE HAD TO TAKE OUR FOOD HOME, THERE WAS NOT ONE LET ME SAY THAT AGAIN NOT ONE TABLE WAS CLEAN, FOOD ALL OVER THE FLOOR, TRASH CANS FULL, BATH ROOMS WERE SO DIRTY THE OUT HOUSE MY GRANDMOTHER HAD 40 YEARS AGO WAS SAFER TO USE. IF THIS IS THE CHANGE TACO BUENO IS GOING TO TACO BELLS BACK BABY. THE CEO NEEDS TO SPEND SOME TIME IN THERE STORES OR NEEDS TO BE FIRED. PAS THIS PLACE UP EAT SOMEWHERE CLEAN/
Went to your restaurant in Mesquite, TX off of Town East Blvd with my husband. We had not eaten there in over a year and a half because of food poisoning. IT HAPPENED AGAIN TODAY!!! This time I was vomiting and had diarrhea and my husband just had the diarrhea. WE WILL NEVER GO BACK TO ANY OF YOUR RESTAURANTS!! In my opinion, your restaurant is not clean and the food is not safe to eat.
Sizzling Fajitas needs to be named "Deep Fryer or Microwave" when I ordered them on Wednesday 6/25 and watched as they removed the onions and peppers from the deep fryer. She told me they do that as a shortcut sometimes yet tonight not sure why we were the only diners at that time with 1 car in the drive thru.So she told them to make them for me the right way..... When it was brought to our table I asked If the onions and peppers were grilled and they said no "Microwaved".For a couple of dollars less than real restaurant fajitas, Taco Bueno thinks we as consumers want "Microwaved Fajitas". I asked the manager if that is how they are cooked and she said "That is how they tell us to make them, we precook them and reheat it in the Microwave and put it on a Sizzling Skillet". Now the skillet wasn't even hot (I carried it to the counter myself) and they still hadn't finished remaking my wife messed up order. Everything clearly on the receipt and monitor.......I said just skip everything and give me a refund and I will talk to corporate about the incident. Ha, little did I know that would be like talking to a brick wall except the people who answered the phones were real, took my information, yet no one they said would call me have called.So we left without either of us eating we did go to a different Taco Bueno to eat however it wasn't much better and the issues we had there where minimal compared to the "Microwave Fajitas".13 minutes to get a taco, beans (runny baby food) chips, rice(crunchy overcooked) black bean burrito (flour tortilla doughy and gooey had to wipe my fingers after eating a bite) tables dirty, lettuce and tomatoes dumped by the trash in front of the pop dispenser, RR trashed with a ceiling tile missing and a large gaping hole in the wall with the boards laying on the floor that was supposed to cover it and this table was still being used to eat. Tried sending photos to TB however their email server said my email was too large.Now I realize the tile and hole are safety and liability issues, possibly a health food violation. This was the 39th & Meridian store it is a remodeled TB. Surely this is not the way it should be or is it?Since we waited 13 min for our order and the 5-7 cars in the drive thru got their food fast I had time to read a little.According to TB it takes 35 hours to prep and 8 hours simmering our beans maybe that's why they were so runny.They make chips, taco and tostada shells daily etc..... There is a time line next to the register of what they do daily but what I noticed was it was all about the food and nothing about cleaning or making sure the dinning area was in order. Seems Taco Bueno thinks we are Idiotheads and not buenoheads.... TB is not my favorite, I just put up with it but not sure for how much longer.Just so everyone knows, social media was my last attempt. You know I never even get on FB so after I called the district managers listed on my receipt when we walked out of TB the 25th, sent 3 emails, called corporate office 3 times and was reassured someone would call me back.3 Days Later No Response Not Even Auto Response What Does That Tell You about Customer Service?Nothing and if Ed Lambert's FB page was still here I would post on it so he can see how the company he runs treats the people who provide their paycheck's.We may not be stock holders but if you and I stop eating their food how long do you think they will stay in business? False advertising about sizzling fajita's (watch the you tube commercial)upsets me more than pink paste that I didn't know I was eating at Taco Bell.Because they are not telling the truth and assume we are idiots! Change the name to "Microwave Fajitas" since the Deep Fryer is a shortcut.John T. Snelson V[email protected]
You're right sir, it makes me wonder really what the point in corporate office is if it's not utilized, they bring in millions of dollars off of 20¢ burritos and I can say the company might as well as fire all of corporate office and replace those employees with accountants because that's all they seem to need. I mean you've got however many people working in corporate and some talented employees that actually work hard, so who's getting promoted and why? All they need is change counters because with all this revenue nothing's honestly being done to improve restaurant conditions, therefore they only need accountants to handle money.. The Bueno I worked at for months has a badly damaged foundation and the of all the time I spent working there they had plenties of of time to fix a damaged/missing floor tile that someone should have tripped on and sued them to force them into actually having to work. Honestly if work isn't getting done, then who's working??? Only us, the people who build the food, take the money, "clean," and get treated like dogs. They have no time for vacation. Not when everything needs improvements. And the only way to fix it is to actually invest in the hiring, training, and rewarding of employees with commitment. Also I might add.. If an employee is better than a boss, how is that boss supposed to be held that way until eternity when a good employee gets decided to be recognized. Idk , like I said before its a company with the possibility and capability of greatness, but they need to whip out the employment drawing board instead of dwindling over fast drive thru times, that customers dont care about!! Not more than quality service and properly made orders, base your work environments more around your employees because those are the people that when taken care of will boost business and preserve the company. While I worked there I was constantly being cussed, degraded, and treated as if I couldn't do my job when even my boss would tell me how I was the best employee, others too but its good to learn from me not feel like im the best.. cus everyone can learn something. And Taco Bueno needs to make time for what matters.
Everything I've read hear describes taco bueno in waxahachie texas...I live 5 min from the bueno in Hachie but yet I drive pass that one and go to the bueno on desoto... Been doing it for years every time I go food taste to the same great people and if they mess up and you tell them they will fix and say sorry... Everybody messes up that don't get in a bad way.. But the food is always great people are friendly.. But I will have to say there is one lady she is a manager always on the pho
Just wanted to many sure that comment got published, store location 3077 is such an awesome store, Eva the shift manager was great!
They don't care for customers or the time of service. Employees work with relatives an shouldn't!! To much drama, food is spoiled, taste like crap, employees are very rude!!! Never again!!! Yuck!!
Taco Bueno in the 2000 block of NW 23rd Street in Oklahoma City has to be the worst location in the chain. I ordered the chicken salad bowl and got home with an inedible mess of black slop. There was about 1/4 cup of wet, black lettuce that had been smothered in a cup of undrained black beans and corn. No chips. No salsa although I requested it. There was at least a quarter inch of water and bean juice in the bottom of this bowl. Had to throw the whole soggy mess out. I called the location and spoke with "a manager" who said "we're corporate - we don't have an owner." Too bad nobody cares about the quality of the product being served up. You can't hire better employees, TB? Seriously? Never again. Blech!
My son just quit today due to harassment by another employee. He was told by his boss that he was stupid. His personal phone, that he was using on company time to call employees in for work, was broken by this same employee. The store manager refused to replace it, and called him a liar, and told him to get back to work. Obviously this chain has HUGE issues with respect. Employee rights are employee rights, no matter where you work. A fast food chain is no different from working at a hospital, or mowing someone's yard for $60.00. If you have gone though a version of this by an employee of Taco Bueno, and you thought you were alone, you're not. We are looking into pressing charges. As of right now, this store has possibly broken 4 labor laws, and i didn't even get to the second page. I'll come back to check on responses, and if enough people come forward, i'm thinking Class Action.
I beleive this organization need a lesson on how to run a company and treat their employees with respect,just because it's a fast food place and the people are under paid does not give your management team the right to treat them like crap I have a few horror stories about Taco Bueno from several employee's in a different state so the problem is higher up .If you dont care about your employee's you surley do not care about your customers because it goes together.This company need to make a change or we as consumers and workers need to take our business elsewhere.
I went into the store on 68th and memorial to order some food before i went to work and i was greeted by a rude young lady named ricky who to me seemed to be high or drunk. I will never go back.
Enids bueno is no bueno! The assistant manager is rude!! She talks to her employees like dogs. Shes was rude to us am the people behind us.
I also would like to mention the attitude. Throwing food around like she was mad because she messed up my husbands b.o.b.! The meat was nasty an i ordered a bean burrito an they gave me beef. I went to return it an she desided to blame another employee an made a comment that she "works with a bunch of retards" i asked for corps number an she refused to give me it. I asked to talk to the gm an she also informed me she was training to become the general manager. Talking to her employees an about them the way she did i wouldnt let my dog work for that woman. My husband said she also made a racist comment about a black employee an her being a "quer". Someone needs to do something before you loose business over this.
Taco Bueno likes to brag about not using hot sauce in packets; that they make their salsa fresh. However, I've never experienced such bad service in all my life. The food is also not at tasty as Taco Bell, despite having fresh salsa. I won't be patronizing them any more.
My NAME IS BONNIE, I WOULD LIKE TO LET YOU KNOW HOW I WAS TREATED AT THE HORN LOCATION BETWEEN CAMP BOWIE AND I30 WEST, I WAS THERE ON THURSDAY NIGHT A LITTLE AFTER 10PM AND ORDERED TWO COMBO MEALS TOTALING 13.97 WHEN I GOT HOME I NOTICED THAT MY ORDER WAS WRONG AND THE FOOD I WAS GIVEN WAS OLD AND COLD. I PROCEEDED TO GO BACK TO RETURN IT AND THE BOY AT THE WINDOW ACTED LIKE HE NEVER SEEN ME BEFORE AND I EXPLAINED THE PROBLEM AND HE WALKED AWAY, AFTER A COUPLE OF MINUTES A BOY NAMED CHRISTEN CAME TO THE WINDOW I AGAIN TOLD HIM THE PROBLEM AND ASKED FOR MY MONEY BACK AND HE THEN GOT AN ATTITUDE WITH ME BECAUSE I WASNT GIVEN A RECEIPT. I TOLD HIM HOW MUCH I PAID AND I LAID THREE CENTS ON THE LEDGE OF THE WINDOW AND TOLD HIM YO PLEASE GIVE ME THE 14.00 BACK THAT I HAD ORIGINALLY PAID WITH. HE GAVE ME BACK 13.39 AND I TOLD HIM IT WASN'T RIGHT AND AGAIN HE ARGUDE WITH ME SO AT THAT POINT I DECIDED TO JUST TAKE THE MONEY AND PROCEEDED TO DRIVE OFF AND HE THEN THREW THE PENNY.S INTO MY CAR HITTING ME IN THE FACE. I WAS ASSAULTED AS WELL, THAT WAS ONE OF THE WORSE EXPEREANCES I'VE EVER HAD AT ANY FAST FOOD DRIVE THOUGH IN MY LIFE. I PLAN ON CONTACTING THE FORT WORTH POLICE DEPT. IN THE MORNING AND FILING CHARGES FOR ASSAULT.
Today was the first time ive been to taco bueno in the last 2 years, as before it was not worth the money. No need to pay for a double order of fajitas, to get a single order of pepper (yes i said pepper, not peppers) and nearly raw onion and not enough onion even for even 3 fajitas, much less the 6 that a double order should make. I wrongly assumed that after 2 years they would have gotten it together (green oaks Arlington location) and very disappointed to see its the same thing as then, i will not be back. Disgusting.
My name is Vic Sanders .I have left numerous messages over the phone but like everything else I am finding out Taco Bueno cares not about their customers but only about taking your money. I went to the Taco Bueno on NW Expressway and Rockwell Ave in Okla City 0n a Sat at 5.45 . There were 3 couples in the lobby which include my wife and myself. We ordered 5 tacos and a combination burrito . 28 minutes later I walk up to the counter to ask about my order and they ask the name on it .the food had already been removed from the front and only at the drive thru area, I have not received my food to this day, I hope Taco Bueno closes down. No one needs to be in business that only cares about greed and not its customers. I am sure the person that stated this company would be ashamed of the way it is being ran.
#3024 ON N. COLLINS IN ARLINGTON Don't go there today if you don't want to wait over 15 min. The workers we fighting about everything. after 15 min. for my lunch. I told the manager I wanted my money back. He told me he was sorry, BUT I PICKED A BAD DAY TO COME!!!! Really, why didn't you close the store? One of the employees told another one she did not care if we waiting 15 min. Really she needs to be fired!!!!!!!! When you deal with the public, you better know how to give RESPECT to the people that pays you your check!!!!!! This location SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
please start having all of the employees at each restaurant where gloves and hair nets... I went to one in Sand Springs Okla. and the employees weren't wearing gloves or hair nets. I don't want to get sick or have hair in my food...
Thats a lie we always were gloves and hair nets idiot!!!!!
Please start having all employees wear gloves and hair nets at all of the restaurants. I really don't want hair or germs on my food. This was in Sand Springs Okla.
I went into the #3052 location to order last night after 9:00pm and noticed the floor behind the counter was nasty. A female employee who was preparing the food and putting the food in the sack was wearing gloves. However another employee had dropped some sacks on the floor. The one that was preparing the food picked the sacks off the nasty floor and threw them away. She did not change her gloves after she had touched the floor and then stuck her hands in the cheese to continue preparing the food. I stopped her and the manager on duty threw the food away but did not change the cheese that had been contaminated. Even the manager never changed her gloves after continuing to pull up her shirt sleeves and wiping her forehead with her forearm. It is obvious the manager and employees on duty last night do not know the proper way to handle food. I believe this location should be inspected ASAP and maybe some additional training is required.
I guess my complaint will seem trivial after seeing these comments, but at your Malvey Ave/West Freeway location I have never been in there when something stocked. Today it was ice, straws, salt & silverware. I am the only customer in the dining room. the common thread among these comments seems to point toward inadequate management.
Why does it take almost two months for a refund to get issued for an online gift card that never got delivered!! I have emails back and forth with "Ellen Henry" since November and her response is simply she "just requests the refund, she doesn't issue them". Well then who does???? There is absolutely NO reason for it take this long to issue a credit to someones account!!
Your Party Taco on the menu shows to have tomatos, lettuce, and cheese. Every time I order, nobody ever puts tomatos on the taco, then when I ask for them, I get charged for them. This is false advertisement. Either fix the menu screen or tell ALL of your employees to follow the correct ingredients shown from the image. This is from all the stores in Sapulpa and Tulsa area. I've never really had bad customer service, per se... yet anyways, and If I had a probelm from one of the Sapulpa locations, usually the manager was nice enough to understand with what I was saying and let me have a free order next time I was in. However, please talk with ALL of your employees about how to make your advertised food the CORRECT way.
To whom it may concern,,, first thing i would say is that to say this is that I hope they do somethin about it ,,,on the store of Lewisville #1 320,lewisville tx 75067,, in that store there are many injustices because there nis a shift manager who has a sister and a friend who gives them alot preference or choice and help them to make them work,, and the other employees not treated well and is very despot,, and when she has not job only passes on cell,,and she takes them hours to other employees,,,and her sister and her friend never takes them hours,,and when is slow at work ask who want to go home and sobody ask to her if she wants to go home and she say noo,, and that momento sent to the other workers to then house,,Hopefully do something about it,, because if you guys dont do nothing about it,,that store is going to lose many sales,,and employees and custumers.......
Please change your tortillas, the current flour tortilla is gummy and foamy in the mouth-so unpleasant and you're located in Texas! I thought maybe, you had an excuse, like you're in New Jersey so you don't know what a tortilla should taste like. Shame on you.
PLEASE OPEN A TACO BUENO IN BAYTOWN!!!! I HAVE MANAGEMENT EXPERIENCE AND WILL RUN IT FOR YOU!!!! PLEASE!!! I HATE TACO BELL!!!
Just wanted to throw it out there, my husband works for taco bueno and right now we are iced in, the roads are closed, cars are sliding in circles on small and big streets, car accidents everywhere. My job retail job is closed for our saftey today. Taco bueno on the other hand would rather stay open and have there poeple who make 7.25 a hour to risk their lives to drive to work, but if my husband were to get hit or in a crash taco bueno wont give a shit about there employees. Only two people made it in to the one he works at and hes got to drive to the next city to work. I just cant believe that this company will make there people work and risk there lives and cars but when something happens, dont look at taco bueno. Its not like you can just call out because with the managers here he will probably get fired. I say BULLLLLL SHIT COMPANY WHO DONT GIVE A SHIT ABOUT THERE SALARIE SLAVES. All of DFW SHOULD be closed for today. Them fatasses who love bueno can wait one day.!!!
HORRIBLE CORP HORRIBLE MANAGEMENT HORRIBLE FOOD HORRIBLE SERVICE HORRIBLE EVERYTHING!!!
I got my truck scrached in the drive thru at a branch inDallas taco bueno location i filled a complaint with the manager who didnt seem to even care and the corporate office did the same i didnt receive any calls unless i called them to check the status of my complaint now i have my trucked all scrached on one side due to the lazyness of the staff and thier landscaping company who are both worthless i refused to buy at anything at any of thier location and ill make sure to let others know of this worthless company seems im not the only one who feels this way about this company
Six years ago I spent $28 on food for 5 and it was too salty to eat. The Bartlesville, Ok. teen manager said "Sorry a'bout that". I emailed 2 messages to corporate HQ and got no rely. So, bad management from top to bottom. A simple reply from HQ would have been in order. They lost 5 customers that day..forever. Signed as anonymous as they would not care to reply to this or any other complaint.
I am sending you this complaint because a few of us at Taco Bueno in Waxahachie are sick and tired of Nicole. She is a thief, a liar, manipulator, and a over all bitch. She cusses her employees out in front of customers, she is rude to them, she steals time and add time to people who has never stepped foot into the store that day. She can not make a schedule she does not order enough food and supplies for the store. We borrow so much food from other places I don't even know how they have enough food to feed their own customers. She leaves the safe open and unattended all day and night. The deposit has been short for about 3 or 4 weeks now. When I work in the morning times we never have enough food for the next day. We run out of shells, salsa, chips, steak ,chicken,queso, and the list goes on and on. She allows her employees to smoke weed in front of her store and she is well aware of it all. Oh did I mention her SON IS THE RING LEADER WITH SUPPLYING THE WEED. Half of the store is working without being on the clock because she is to fucking lazy to get off her fat ass to get her employees entered into the system right. She works one fella so much he never has a off day. He works from 5am to 1am the next morning but she does not submit all of his time. She treats him like a slave and won't even pay this man his money. She brings her bad ass kids to work every damn day. We can't even keep the customers comfortable because they are playing talking loud and being very disruptive in the dining area. All she does is sit on her ass in the back and look at the camara and never comes out to put them in their damn place. The night crew is full of kids that plays to damn much except a few and that is sad. All they do is play,curse,eat all the food and smoke weed. Man this place is slowly falling apart and I need my job. This is the only source of income I have but best believe I'm looking for another one. She is going to cause this stores doors to close because of her lack of knowledge about running a restaurant. We give more refunds then we make money!!!! Why because she does not have enough people on shift. You would think we would be okay on labor but we can't be okay because she gives time to those who don't come to work. She has her favorite picks at the job and it shows.managers wear see through shirts, too little pants as well as her. Omg if I see her nasty ass crack one more time I am going to barf. But these are the type of bitches that gets higher positions..... Please pay close attention to this store before you loose it. Signed a very pissed employee!!!
Im at sands springs oklahoma bueno and have been waiting on our food for 45mins!While employees joke and laugh and nothing being done efficiently!!
I used to go to the location on Lemmon Ave in Dallas. It is now closed, so I go to the one on Central Expressway at Caruth Haven. I eat at Taco Bueno at least 2-3 times per week. There are some pluses and some minuses. Pros: The food is GREAT; it really is. Front counter service is very very good. There is a lady who has been there a couple of months who is so nice and attentive to the customers. My partner and I like going in when she is there. I can walk into the restaurant and know when she is working even before we see her at the counter. The restaurant is always clean; the salsa bar is clean; there are napkins and soda lids; we don’t have to ask for the basis when she is there. It is obvious that she cares for her customers but she only works in the evenings. It would be nice to see more people like her at the counter; actions speak far louder than words, and as a customer, she makes you feel important and that our patronage matters. She is the only one who does that.Cons: The two biggest negatives are extremely slow service and rude shift managers. If you go to the restaurant during busy periods, EXPECT TO WAIT AT LEAST 20 MINUTES FOR YOUR FOOD; a 30 to 40 minute wait is not unheard of at this location. The managers are not only rude to the customers, they are very ugly to the crew members working for them. I have watch managers and shift managers belittle and curse crew members more times than I can count. I personally watched a shift manager make my order and she made it wrong. I told her as soon as she gave me my food it was wrong. She promptly turned to the front counter person and snapped her head off for the order being wrong. It wasn’t the counter persons fault; it was the shift manager’s fault, but the managers at this location do not own their mistakes; they blame the crew members for them. That is likely why there turn over at this location is so high.
What is your policy on customers receiving a receipt with their order? I did not receive one and when I got home I noticed I hadn't received my whole order. When I called the store on the 6600 block of North May Ave. in Oklahoma City to inform the manager I hadn't received my whole order nor did I get a receipt. As I spoke to the manger,Scott, he seemed to become irritated with my circumstance. He put me on hold and informed me that his cook and the person who bagged my order said it was all there, it wasn't it was minus a B.O.B and two bean burritos. As Scott continued to defend his employees, which is good in certain circumstances, he was offering no resolution to our situation and kept stating that since I don't have my receipt, which was failed to have been given to me, that most people just come in if they forgot something in their order I just want what I paid for. We reach an agreement that they ,Scott, would have what they had forgot in the warmer, not fresh which is what you guys are known for and is part of your marketing. Needless to say it was a very unpleasant dealing with Scott.
To Whom It May Concern:Store number 3043, Receipt number 150, Date 2/3/2016:This is one of my favorite fast food places to eat, and like today, I go through the drive thru. Today I pulled up at 3:33 pm, ordered, and paid.... and waited... and waited... at one point an older white lady came to the window and asked if my order contained a mucho nacho. It did not. She turned away and that was the last we saw of her for another time span which I am guessing was close to 30 minutes. Nobody came to the window to tell us anything, even when the 5 cars behind me started honking. When I was finally able to get the older white woman back to the window, she said "what?" like I had disturbed her break. People were yelling so loud at her from the cars behind me that I could barely ask for my 16 dollars back. That process took another 5 minutes. Now understand that these people cannot get past me due to the curbs around the drive thru. There was no way I was leaving without my food or my money, however. I also asked for the manager's name and number. After consulting with a tall skinny younger black woman who was preparing food, I was given a receipt with the name "Olga", and a phone number. I called the number and left a message. Within minutes, I was called back. The phone number was to a lady named "Myra" and she was NOT the manager. Her number is frequently given by someone working there, however, as being the contact number for the manger of this store. The funny thing is that like me, Myra loves the food at Bueno and visits this very store up to 4 times a week. I plan to continue to contact the manager of this store, but I feel that the older white woman was indeed that person. I feel this is an issue for the corporate offices, and I hope I receive some sort of reply FROM THEM. This is a problem, and it needs to be handled.
hi my name zric davis and im currently employeed with taco bueno.....well a few weeks ago i was written up for supposidly a no call no show...well the thing is is that i did change my nuber a week before this inncident and i gave it to them 3 TIMES and they never put in the system so they ended up calling the wrong number....and i was written up i was told it was not my fault and that they would take it off but they never and i feel its not my fault that they chose not to put the number in system....if you could please help me out it would put me at ease
I worked at a taco bueno in the texarkana tx area and sad to say the GM they have know is not right VIRITA OLIVER and before i was fired i tried multiple times to talk to her boss because she would pick and pick with the employees and always take money out the registers and try and make the employees pay it back and she would go on vacation every other week or just come to work for and hour which i think is not fair just becauseshe is on salary someone needs to investagate her i promise no lie i guarantee youll catch her doin wrong but god doesnt like ugly she will get what she deserves
Hi, My name is Ernesto Gonzales, I relocated to Indianapolis, IN. in Feb. 19, 2016. That was the last day I had TB. I have been a devout (to say the least) BT customer since as long as I can honestly remember. HELP!!!! I NEED MY MUCHACO, COMBINATION BURRITO!!! What am I to do? I do not see myself returning for at least another year. I just don't now what to do. I dream about my TB tacos & burritos. HELP!!!! I need a taste of home.
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Taco Bueno is hands down my fav fast food. However, you e got to do something about the Yukon, OK location. That place is so popular it has a line around the block, but is managed by a meth head and all you have working there is meth heads! Do yourself a favor and do a surprise inspection, first thing in the morning and you will be shocked. Send folks you do not normally send because who you're send isn't doing their job. They've even had local police called on their employees for fighting in the parking lots. Don't believe me just ask Yukon Police Department. Fueding, tweaking employees making food. And doing it poorly as there are city complaints about the poor service. I don't want to see this place close. PLEASE fix the problem. Just come clean house.