St. Regis Corporate Office Headquarters

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St. Regis Corporate Office Headquarters
Starwood Hotels & Resorts Worldwide, Inc.
One StarPoint
Stamford, Connecticut 06902 USA
Reservations: 1-800-325-3589
Corporate Phone Number: 1-203-964-6000
Customer Service Number: 1-203-964-6000

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  1. I stayed at the St Regis hotel in Aspen last night and was charged over $4000 for a 1 night stay in a standard room. I will be disputing the charge through American Express based on fraud and exploitation. The St Regis staff and company behaved opportunistically and immorally and this is unacceptable. I will be notifying every rating agency and publicly sharing my experience in an effort to bring to light the immoral behavior of the St Regis company.

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    1. I had a terrible experience at the St Regis Bal Harbor Hotel for a seven day stay the end of April. The front desk attempted to get me to pay additional charges for a two bedroom suite when I only wanted a one bedroom suite. I requested a high floor ocean front suite and the clerk said the hotel was fully booked which it wasn't. The top three floors were taken off the availability list and were held for those who sufficiently tipped the clerk. I was embarrassed at the included breakfast on the sixth day when I seated myself after telling the hostess my room number. I was refused tea service and escorted out of the dining room by security. This was the fifth St Regis I stayed at in the past six months and the service was the worst imaginable.

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