Hello, We are avid Pizza Ranch attendees. We have ate at many different locations. Recently we ate at Decorah Iowa Pizza Ranch, and It was not a pleasant experience. We noticed the establishment to be extremely filthy (In all area, tables, floors, restrooms, windows, food and grime caked on the table edges, food and silverware all over the carpet area etc) The staff was abundant, counting six or more employees, with only about seven customers. Most employees were standing around chatting. Our plates were not removed till right before our departure. We observed an employee come out to buffet and grab a piece of chicken, by bare hand, and take a bite while still in dining area, then proceed to back kitchen area. Hoping something can be done about this place, it is not a good representation of the pizza ranch name. We have always enjoyed how clean and efficient all of the stores have been, but this one is definitely not.
You have an extreme disconect with managment customer relationship in Mason City Iowa. My order was delivered incomplete..when I called the mgr said we would be glad to charge you for what we did not deliver..and then blamed my phone..kid needsto be trained...if youdo that kindof thing...oh..and had wrong name on check...not last but first..
I worked for pizza ranch at first I was very excited.AS I moved up from crew to foh I saw my dream an my accomplishments happen, But then I start feeling that I was push to the sided.My goal was to one day be a gm or work at Corp.work from day one untill 7-22-14.I am very disappointed with your Kansas city store an the way I was let go.Thank you
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