Knights Inn Corporate Office Headquarters



Knights Inn Corporate Office Headquarters
Wyndham Hotel Group
22 Sylvan Way
Parsippany, New Jersey, NJ 07054 USA

Mailing Address:
P.O. Box 5090,
Aberdeen, SD 57401

Online Website: http://www.knightsinn.com
Reservations: 1-800-477-0629
Corporate Phone Number:1-973-428-9700
Customer Service Number: 1-866-464-2321

32 comments:

  1. I was thinking this was going to be a good stay, and then I was be up priced on a night stay, by the front desk person, frist telling me ny room was to be 44.00 and then when I came in to pay for the night and informed him I have a res for the next to night, he asked me to cancale with my online deal and he could give me the same rate,and when I said I wouldnt, and they have already charged me, he then said the room would be 60.00 after saying 44.00 before. and the room it self was not clean I had to buy me some sheets, and towels, and took pis of the lamp shades, OMG nastey, and the rmote only work when it wants to and you have to get up and turn the TV off, and on, Hot water dose get hot, it just gets warm, and toliet was broken in to ways then one. Curtin hjad so much dust on them I could stop caugthingthe only thing that was clean was the freg on the inside. I would never do bussiness there ever or tell any one about it.

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  2. Outdoor Pool dark green, slimey with algae. Mattresses brown from stains and uncomfortable. Mattress looked to be 20 years old. AC unit needed new filter and plastic covering cracked. Bugs seen on side of bed. Dresse drawer broke and lying sideways. Room stunk, carpet filthy. Everything outdated, needs paint and renovation. Absolutely not a place to stay. Very sad the owners aren't doing any maintenance here.

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    1. Same problems here. We had bed bugs for starters. It is completely filthy. There is garbage all over the motel ie trash,dirty mattresses, broken motel furniture. Children living in that squallor and adults hanging out drinking and. cursing. Sheets and towels so nasty they can't get them clean yet still put them in the rooms. I would recommend NOBODY stay there.

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  3. http://www.change.org/petitions/knights-inn-corporate-refund-wrongful-charges-offer-official-apology-and-offer-punitive-damages

    http://www.tripadvisor.com/ShowUserReviews-g37209-d91443-r143482371-Knights_Inn_South_Airport_Indianapolis-Indianapolis_Indiana.html

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  4. place is a dump the owner s sridhar kadaba

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  5. OUr stay at the niagara falls Knight Inn on Lundy's Lane on New Years Eve night 2012/13 was discusting at it's best.A smashed in bathroom door,a light hanging out of its socket over the bed,a mirror that wsa not clean for weeks, another lamp shade full of beer caps,bathroom towels that were filthy and worn out with holes.Managers did not give to craps about the room.Like it was a take it or leave it additude.Where has the CANADAIN pride gone.We need to stop selling these business to people who do not know what the word clean is all about.I would NOT recommend this Knight's Inn to a barn cat.

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  6. my fiance, his mom, my 10 week old child and i had to make an emergency stop in Ghent, Virginia because weather conditions were horrible with ice on the roads. we stayed one night and it was absolutely horrid. sunken makeshift beds, dirty sheets, no towels, no soap, dirty bathroom, broken clock, stains everywhere, and they had the gall to charge us $95.00!!! they took advantage of us because they knew there was nothing we could do about it. this hotel chain should revamp or close. do not stay at knights inn. ever. it will be a waste of your money and ruin your mood for traveling.

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    1. Knights Inn/State Rd 16/ St Augustine/ Florida: AVOID AT ALL COSTS!!!!!! First room we were put in was 125...ALL the way in the back of the building, very last room in hotel. Could live with that, but room was atrocious!! Nasty/ lamps with no bulbs in them/ huge, sharp screws sticking out of headboard/ ac was rusted out, nonworking with lots of holes in it/ when we tried to call office to complain, we discovered that the phone didn't work either!!
      So, we drove around to the office (yes, we were that far away from the front of the hotel). When I showed the pictures of the problems to the gentleman at the desk, he said he would change our room. We moved to room 141. Again, nasty!! We tried to take a bath. No stopper in tub...it had been replaced with a grate over drain. Tried to use shower, but couldn't pull out knob to change to shower head. When we tried, entire faucet pulled out from wall! AC didn't work...again. Phone did, this time, so we called office. Maintenance guy (nasty, dirty looking, unshaven guy with a ponytail) showed up about an hour later and changed out ac unit with another ragged out machine, but at least this one works.... halfway. Checked shower, said he would have to get an 'o' ring for it and would be right back. As he was leaving, I asked my daughter if she thought that maybe we could get a refund for the other six nights, since we paid for seven nights in advance. Maintenance man overheard me and said, very rudely, "Holiday Inn is across the road." I told him that is what I was just thinking, if we could get a refund. He then said, even more rudely, "Well, you checking out or what? If you're checking out I don't need to fix anything!" We told me that since we had paid a week in advance, we really didn't have a choice. He then said he would be right back to fix the shower. He never came back.
      Later that night, tried to flush toilet. Didn't work. Called office (about 8:00 pm). No one answered, so I again drove there. An elderly lady sat in a corner of the lobby, reading. I went to desk, waited a few minutes and called out, "Excuse me. Anyone here?" towards the back of the desk area. I noticed the elderly lady watching me. After I called out a few times, she finally got up and came to the front desk. She called someone on the phone, apologized for bothering them but someone had a stopped up toilet. She hung up and said, not very nicely, that he would be there in a few minutes. He was. MUCH nicer gentleman. He used a plunger to unstop it. Next morning, same thing. Called office. Lady that answered said they would snake it out this time. I also asked for housekeeping service today, since it was our third day and we hadn't been able to even get floor swept (floors are bare tile)... not even a rug to wipe your feet on. Anyway...same rude, obnoxious elderly lady, informed me, not too kindly, that we were already down for room service today and they would get to us when then they could. This was at about 7:30-8:00 a.m. AT 2:45, still no housekeeper or maintenance guy!! Went back to office AGAIN!! Asked same rude, elderly lady about when anyone would be showing up. She held up two fingers, literally yelled at me that she had two housekeepers to clean this whole place and they would get to us when they could!! By now, I was furious. I asked her if she didn't think maybe they should hire more. She did get the maintenance guy back again, but again, armed with only a plunger. It is now 4:12 p.m. Still no housekeeper!!!! DO NOT PATRONIZE THIS DUMP FILLED WITH RUDE, OBNOXIOUS EMPLOYEES!!!!!!!!!!!

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  7. Central avenue pike, knoxville, Tennessee. Went there roaches were found not only in our room but also our friends rooms as well! Broken plugs, headboards, stains, cracked toilet, my friends room had a very dirty disgusting smell. Linens were stained not sure if they were even clean!!!! Worst of all we were expired to bedbugs and later found out we weren't the only ones!!!! I do not recommend this establishment to anyone! Pay the extra money to stay somewhere cleaner!

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  8. Stayed at the Knights Inn, Murfreesboro Tenn. It was a dump! Broken toilet, no toilet paper, dated like 30 years ago and I think the bedding was that old also! Would never recommend this place. Contacted corporate and they said they would refund our money. Received check today. They made good on their promise. They need to stop selling these old dumps to people that don't know or want to keep them clean or updated. Either close or take your name back!!

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  9. I made reservation for two rooms for 4-13-2013. I was told if I needed to cancel my reservations, I needed to do so two days before the 13th. well, my brother and his family and myself found rooms that better fit our needs. I called at 5:30 pm on 4-10-2013 and cancelled the two rooms. the lady I talked to told me the reservations had been cancelled. six days later I find out that knights inn charged me for the rooms anyway. I called the knights inn in Lafayette IN and asked Devin about it. he ask for a cancellation number. I told him that the lady I spoke with did not give me a number. he stated that he would look it up and call me back. I never heard from him. I called back on 4-17-2013 and spoke to devin again. he said the employee did not show up for work. then he started talking as though he was not going to make this right. im going to wait for 48 hours, then I am going to my lawyer, and also will start using social media to warn all people to avoid knights inn at all cost. at this point, they are nothing but crooks.

    pissed off customer
    samuel woods

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  10. I stayed at the Knights Inn in Columbus, Ohio. my reservation was for a weeks stay. me and my hubby get to the room and this room was NASTY as hell. it was bloody finger prints on the lamp shade, boogers all over the wall, food or dry up blood on the walls, it smelled so bad in the room, the dresser was broken and the door was messed up. so we took pics and went back to the front to ask for our money back and the woman said "no refunds after 15 mins of check in"!!!!! Even with the pics and she went and looked at the room, she wouldn't put us in a clean room or refund our money back. nobody never came and clean the room up. This place sucked big time....i wouldn't stay here again if i was homeless and they gave me a room for free!!!!!

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  11. My family and i stayed at the knights inn in berea ky it was the werst place to stayneal the manager was mean and hateful we stayed a week and he told us we could only have to rolles of. tolit paper thay never clean the room we have to pay extra for the phone i asked if we could use the coffie pot in the office because theres not one in the room he told me it would cost 5 dollers this place suckes

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  12. The knights inn in berea ky is nasty and the man that runs it is mean i asked him if i could use the coffie pot in the office to make a cup if coffie he told me i could for 5dollers so i asked if i could get a pot for the room he said ya for20 then i told him ate room didnt have tolit paper he said i could only have 2rolls a week i would never tell someone to stay here this place is nasty

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  13. I seriously would sleep in my car before staying at a Knight's Inn ever again. My friend and I stayed in the Knights Inn Springfield, Ohio, May 16-17 and found it to be FILTHY. Tiles were missing from the floor, the bathroom outlet didn't work.. and there were numerous other problems, but the biggest problem was the DIRT. The pillows were yellow. The door was disgusting. The bathtub was full of hair. The toilet barely flushed. It smelled. The TV had a dirty film on it. We slept in our clothes and tried not to touch anything. Brushed our teeth and left. If we ever found ourselves in the area and unable to find a hotel (busy fairgrounds Extravaganza weekend), we would sleep in our cars rather than risk our health at the Knight's Inn.

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    1. We had the same problem at Knights Inn in Southington, CT. June 6- June 12th. They also over charged us for one night. What a pit! I would rather have stayed in my car, We will never stay at another Knights Inn ever again. I am having a problem trying to contact headquarters presently. Sent three emails and have yet to hear anything regarding our stay.

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  14. The knights inn in Florence ky has bed bugs and my son found a syringe hat can I do about this please help contact me at shawnphesto@gmail.com I think I am going to contact a lawyer !!!!!

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  15. We stayed for one night and our party had 2 rooms on June 24 ,2013. The worst motel we have ever stayed in and it was in Payson, AZ.
    One refrigerator froze all and the other did not work. Tubs were filthy, non smoking rooms with burned holes in spread, blanket and mattress. One of us got ill from the smoke odor. Towels were stained and very worn. Tissue holder but no tissues. Rooms were just disgusting.

    Never again traveler

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  16. your name as a franchise suffers because of the drug induced staff here at mesa az. using profanity at guest infront of children and several people have left 10 minutes after checvking in.what a shame.

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  17. my stay was the most horrible experience ive ever been through they lied about the rates until we checked in gave us one towel and laughed , housekeeping stated they hated slimey americans no hot water , tub didnt drain , linens filthy and when we spoke to manager he stated for u we do nothing !

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  18. Don't stay in Martinsburg, WV at the Knights Inn. The place is pet friendly, but they are not pet friendly if you go out and buy one during your stay. I had booked two night stay and traveled north into PA and bought a yorkshire terrior which created problems for the staff. He could stay as well with a fee of $60.00 then down to $40.00. But when I inquired about the advertised price of $10.00 per night he was not allowed nor was I permitted to change rooms for that price. Sounds like manager and night shift clerk were taking advantage of situation where nothing could be traced. If this was a situation with my employer it would be dealt with and likely these two candid employees would no longer be part of the five year plan.

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  19. we stayed at the one in Traverse City, Michigan, it wasn't bad but they put a charge on our bill saying we pee pee on the walls, shower curtains. By the way we didn't do it. It took many phone calls and E-mails to find out what happened and they said they would check with the cleaning person and get back with us and never did. So I would never stay at a Knights Inn again even if it was the only place to stay. Not happy people from Nunica

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  20. We stayed at the knights inn on s. Frio st in San Antonio, and I have to tell you this is the dirtiest place I have ever stayed in my life! The first room I was given a
    Had a hole in the wall the beds weren't made and the door didn't even lock properly.(it could be pushed open with no key) the second room they gave us had blood on the doorway, and mold on the bathroom ceiling. The worst part was on the morning of check out my daughter found dried vomit on the underside of the blanket of one of the beds!!! When I tried to. confront the manager I was avoided to the fullest and asked to leave a Phone number and was never called!!!! We will never be staying at a knights inn or whyndam group hotel ever again!!!

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  21. Knights Inn, St. Augustine, Fl
    We stayed in Knights Inn in St. Augustine. This place is horrible.!!!
    We stayed here because we were at a car show and this was the host hotel.
    The first room (215) they gave us the bathroom tub was two colors and had a big circle of peeling paint in the middle. It was awful looking.
    The toilet had toilet paper in the toilet and some other stuff so that told me it had not been cleaned at all...nasty.
    The bedskirt ws hanging towards the middle of the floor and twice the length that it needed to be....looked crappy and unmade. The vent had rust on it and the walls had brown marks on them and cheaply done.
    Just felt dirty. This place needs major renovations. We told them we wanted to move to another room so they moved us to 222. It was a better atleast the tub peeling and paint wasn't chipping off. The shower heads are all old too. The rooms do not have a coffee maker, hair dryer, refrigerator, or microwave....only a tv.
    The towels are very thin and worn and hard. I used a towel to wipe my face and it caught onto a mole on my face and caused it to bleed because the threads were hard. This is the topper of the stay. Our key cards would not work properly and we had to go to the front desk three times to get a card that worked.
    Alot of the people in the car club including us will never come back here.
    Not happy customer

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  22. Update from the not happy customer from knights inn, st. Augustine:
    After needing to get a new keycard 4 times and all the above issues
    they kindly refunded us back one days stay. We stayed 2 days but left early.
    Didn't want to stay overnight. Thank you for the refund.

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  23. The Michigan City Indiana Knights Inn they fired all the housekeepers the news ones sucks everyone is complaining about dirty rooms half swept floors,getting one towel no soap out of toilet paper so bring your own and forget internet chance of connecting to it if your not in lobby you will get struck by lighting first,They burn incents in lobby smell is horrible instant headache maybe is so you wont notice dirty room and stay.

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  24. the employees at knights inn on buck rd. rossford ohio smoke marijuana while working and there rooms are always dirty and nothing ever gets done to fix it. the people there are just rude and the head house keeper is a crackhead

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  25. This motel allows child molesters to live in the motels.

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  26. My husband, two sister in laws and I were searching for a room this past valentines weekend just for one night. Knights Inn on 301 in Tampa,FL was the only place that had any vacancy. Now I know why! First of all they charged us 134.19 to stay the night, then we get into the room 121 and lay down for a bit. We noticed holes in the walls and that the room wasnt worth 134.19 at all! My sister went to take a shower and when she got in and turned on the water the plug was broke first of all and second something that resembled vomit started coming up from the drain. As she jumped out she seen that there was blood smeared on the walls. Disgusted by this she quickly goes to change into her clothes. She sat down on the bed and went to turn on the tv. As she dropped the TV and goes to pick up the remote she picks up a pair of someone's dirty grungy panties full of public hairs! She quickly throws them down and freaks out!! I went to the front desk with her and we explained the shower and the dirty panties in the room and he apologized and said since we were in the room for almost 2 hrs that he could only refund half of our money. I agreed (since we couldn't find any other vacancies anywhere) and proceeded back to our room. I started taking pictures of all the holes,blood,bugs on the vanity, and the duck taped door...As I was taking pictures of all of this suddenly the front desk guy comes running down and yelling at us that we need to leave. I was confused as to why. I said because he refunded half our money that we needed to leave!! I said no way. You NEVER told me that we needed to leave. He said that he was calling the police, I said okay. Go ahead. And so he did. However, on my checkout paper where he refunded half the room clearly states checkout date feb.16th. But the police show up and say we have to vacate the premises or go to jail for trespassing. We were all in shock over this, but did as the officer asked. We are now banned for 1 year from this Knights Inn. No problem I would NEVER go back ever!! And still being charged 67.20 for the 2 hrs we were there. How ridiculous is this?!!! I am disgusted that we only wanted to make them aware of the filth and for making a complaint we get kicked out!!!! WORST SERVICE EVER!!! A "KNIGHT-MARE" if you will....

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  27. I have been trying to get ahold of the Knights Inn, Johnstown, PA since the beginning of February 2014, to book a room for an annual conference held at the Johnstown University. I couldn't get ahold of them, since no one ever answered the phone.
    I ended up calling the Knights inn 800 number, on 02/06/2014, and tried to find out if the hotel at that location was closed/out of business. They assured me that location was open. I booked the room and I also suggested the same hotel to 2 friends and their families, who also booked their rooms.
    I had a feeling something wasn't right so I kept on calling the Johnstown location number and no one ever answered. I called the 800 number and asked for costumer service, where they assured me, once again, that location is open and that the reason they aren't answering is because of winter storms in the area and that the telephone lines are down. I kept calling the location number several times a day for a week. Since I wasn't getting a convincing answer I ended up calling the Dairy Queen, Subway and the Holliday Inn, all in the same area where the Knights Inn is, and ALL of the people that answered assured me the Hotel was closed.
    On Saturday February 15, 2014, I called Customer Service at the 800 number, spoke to a nice lady who assured me this will be investigated and gave me a reference number and that I will get an answer by February 21st, but they won't cancel my reservation until they find out if the place is actually closed.
    I ended up calling their Corporate number and spoke to Costumer Service who gave me a different reference number and, once again, told me that my word wasn't good enough for them, that they need to make their own investigation and that I will get news from them on February 25...
    I went on FB, located the restaurant and the lounge located inside the hotel and hotel pages. No activity since 2013. I found emails for the 3 places, and I emailed them. A lady called Nancy Gordon, who used to be in charge of the banquets replied to my email with this:
    "No I'm sorry the restaurant closed in September and the hotel closed in January.
    It is now all a banquet facility.
    Thank you, Nancie"
    She attached her number so I called her and explained my situation. She was in shock as why would the Knights Inn keep accepting reservations for a closed location, which is ILLEGAL. She said she'll help me out an also my friends to get out of those reservations.
    I called the Corporate Customer Care again to give them the information Nancy has given me. Still that isn't enough for them so I am waiting to be contacted by someone.
    It's been more than 3 weeks and this issue hasn't been resolved. The Knights Inn is still taking reservations on a closed location and are not cancelling the existing reservations even after being exposed by my own investigation that didn't take me more than 2 days. I have been treated very poorly by several of the costumer service staff and even though a couple of them called the Johnstown location themselves and realized no one answers the phone and there is no recording, they are still allowing people to book rooms at this location.
    Be very careful with this chain of Hotels. If anything goes wrong, you are on your own.
    I am in the process of filing a complaint with the Better Business Bureau and other entities.

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  28. I called the knights inn in palm harbor fl, I couldnt get an answer so my husband went there tuesday afternoon to book the room for wednesday and thursday. They booked us for tuesday and wednesday. We went for lunch thursday and came back to be locked out. My husband went to the office thinking the card was deactivated. They wanted to charge us a late fee. We were told to leave. What kind of business is this anyway? They screwed up and treated us like the dirt they are.

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  29. We booked our room 4 three days at knights inn . At Macedonia Ohio said check-in time is4o'clock and checkout is eleven in morning. Well we booked them on line cause they said free internet, 2queen size beds which r full size, also they said they had a beautiful swimming pool we r from Cleveland Ohio still cold outside so we thought we would take a little getaway. When we got to the room the refrigerator didn't work had to carry that one out of the room and bring in a new one not new but one that worked. I have two jobs one is cleaning houses and bldg. Also work at steel mill. So I had to bring my cleaning supplies in and spend my first night cleaning, the microwave smelled ikecsome kinda fish. The onecbed sheets had somebody's bowel movement on it. So all sheets were dirty ibvacuum dusted cleaned floors tub sink also there is no strippinggoing from carpet to bathroom but nails sticking out of floor. Next morning took all the bedclothes to office with towels she said we only change sheets once a week maybe. So bedspreads never get washed see through curtains no shades. Polished all furniture. I have a professional ckeanib business of my own this is discussing iu would appreciate my money back and three free nights at a four or five star hotel. Please let me know or I will write to u everyday until I get can answer I am looking for also told them do not come in my room I will fix it when I get back they came in anyway.Not a nice little getaway .She told me today no more sheets for u just towels. No shampoo soap one tiny garbage can. Had to use can of Lysol then leave to get food also cleaned microwave this is not my job. Never again I will make sure everyone i know not to stay even if free. Thank u Howard Hendershot hereis my email and phone# sbattack2002@yahoo.com 216-71-9202. Remember eveeryday

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