I called Hungry Howies on Silver Springs Blvd (3753 E. Silver Springs Blvd, Ocala FL 34470- Ph # 352- 694-7171) and ordered a Pizza Sub at 1:42pm on 04/11/2013. The person over the phone said it will be ready in 15 minutes. I arrived at the restaurant at 1:59pm to pick up my food. I paid and then picked up my box. The box was not hot, and I asked the cashier when did you make this, and he said he didn’t make it. I asked him to ask them in the back what time did they make this pizza sub because it is not hot, even to the touch. The manager came out, and looked at HIS printed receipt and said the pizza is cold because it was ordered at 1:00pm, I looked at my cell phone and read that I called at 1:42PM to place the order and I was told it was going to take 15 minutes to make, and in 2 minutes it got cold?He argued with me that I called at 1:00pm, I told him I want a refund, when he refunded my debit payment, he told me do not come back there, or he will have me arrested for trespassing. As I left he was mumbling obscenities behind my back.
Horible service rude cashier in tucson az on Campbell guy with dark hair tan will never go again slamed cash register and gave me a look of hatred could hear complain ing in back wont eat food for fear of spit ir worse
Rude horrible burnt pizza I'll never waste my money here again at the location On 10 mile in Oak park MI , I was lied to about my order being replaced those kids that work there play games and it's unfair to the people that spend their hard earned money there
I live in naples florida.. I ordered online a small pizza with Howie bread ..been two hours and still waiting on my order..i only live 10 min from pizza place . 23 golden gate blvd east naples fl 34120.. I called about my order and who ever answers there phone was very rude and put me on hold for 20 min.. only to come back on the line and.. order on way.. then they hang up!!!!!! Worse customer service ive seen in a long time
I ordered a chicken Asian pizza last night close to closing (Tucson, As pantano store) last night. When the pizza arrived it was covered in Asian oil so badly that the crust was wet. The oil ran thru the box and leaked all over the place. Called to inform the manager and all he could say was sorry, and offered me half off my next order. There isn't going to be another order, when their not even willing to fix their original mistake. BAD BUSINESS!!!!!
I have always loved Hungry Howies. I grew up close to one of the first opened in South Lyon, MI which I still believe is the best one! However, I went to one today in Jacksonville, FL and ordered my usual pepperoni, olive and garlic crust pizza. I had to wait an hour to get it and when it showed up it was pepperoni and onions. I called to tell them they got the order wrong and the girl on the phone argued with me that she took the order and she is never wrong. She accused me of lying to her about not ordering onions! It was a ridiculous argument and when I asked to speak to her manager, she said she was the manager. This person should be fired. Her name is Sandra and she works at the Hungry Howies at 5613 University Blvd, Jacksonville, FL.
I'm trying to get in contact with the main Corporate office at store#2321 Hungry Howies in Birmingham Alabama on the Southside I ordered 2 large pizza special calzones I told they guy what I wanted to order very clearly what I wanted I get there it was something that I did not order so they call themselves being smart by fixing it all over and in up burning the 2 calzone so I ask them if they could make my order right then some dude came to the front staring me up and down like he was pissed off at me so they brought out my food which that they messed up again by them not adding no sauce to my calzone I then asked the manager if she knew the corporate office number she told me no SMH I asked her how are you the manager here at this store and don't know the corporate number I asked her will they be paying for my order do to all the mess up that they to my order she told me no I mean she didn't even try to offer me my money back a coupon a gift card are nothing some of them have nasty attitudes just about everyone in there are young and play to many games if cameras were in there you would have seen how they were sliding around on the floor it should only take one time to make an order right messing up people orders is ridiculous I in up waiting on my food for almost an hour and I truly do feel like somebody should take care of this situation I went inside the restaurant around 7:00pm on today 06/14/16 these people shouldn't have a job if they gone be messing up people orders and the manager that lied to me when she told me that she didn't know the corporate number someone need to talk to her as well corporate office please email me at [email protected][email protected]
I entered an online COMPLAINT about lousy service at Hungry Howie's on Central Av. S. Pasadena FL 33707,five days ago and have not had a response. We are "out" of $27.00 on the two "Special" pizzas we had delivered to our home. They were not properly cooked and the marinara was THE WORST. Was told they'd arrive in 45 minutes but in less than 20 minutes guy in sports car drove up and delivered them. The "toppings" were squashed into the inedible marinara...there was NO extra cheese. These pizzas must have been "sitting" cuz some customer never showed up to collect. UNACCEPTABLE that this joint gets to stay in business and screw their clientele. Can't even find the name of the apparently "anonymous" franchise owner! I wonder why!
July 5 2016 and STILL NO RESPONSE from my complaint, above. I am going to contact the local Chamber of Commerce and the Better Business Bureau about Hungry Howie's on Central Av., S. Pasadena, FL. And the Health Department! WHAT A SCAM!
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I have been ordering/eating Hungry Howe's for the past 10 years I ordered a large cheese pizza at Hungry Howie's PizzaKmart location 3753 E Silver Springs Blvd Ocala,FLthis Pizza was the WORST tasting Pizza I have EVER eaten ...... :-(Why is the Pizza at this location taste so Bad ????????????????????I usually order from the Hungry Howie's at Ocala North Shopping Center 3435 N Pine Ave Ocala,FL location ALL the time and will continue to order from this location.... there Pizza is AWESOME tasting !!!why do they taste so completely different ?????the Kmart location should call the Hungry Howie's Pizza at the Ocala North Shopping Center location and get some training on how to make the ingredients/Pizza you have a LOT to learn !Very disappointedLou
I placed an order and went to pick it up. Used my credit card. I was checking my account online and realized they charged me three times. When I called them to let them know what had happened. The manager said they have been having issues with that happening. If that is the case then why take credit cards. Now because of $22.86 work of pizza I have over drafted my account because of this. The manager was not helpful at all. very dissapointed in this company and will never go back. He said I had to contact my bank. That is unexceptable. They messed up and I get punished for it.
I order from the place.in Birmingham..very disappointed they have been taking money from me and I go to call them and they pick up the phone and hang it up I call again and he says hello.....and I tell him my name and my situation and he said can't help you thank you and hangs up.
Purchased pizza at hungry howie Bloomfield hills, MI. On telegraph and long lake. The pizza was raw! Raw dough! Also they put two gallons of sauce on both pizza. Third time trying this location and will not return. All times were bad experiences. Rude employees, raw pizza and too much sauce.
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