Four Points Corporate Office Headquarters

6 comments
Four Points  Corporate Office Headquarters 
Starwood Hotels & Resorts Worldwide, Inc.
Four Points by Sheraton
One StarPoint
Stamford, Connecticut 06902 USA
Reservations: 1-888-625-5144
Corporate Phone Number: 1-203-964-6000
Customer Service Number: 1-203-964-6000

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6 comments:

  1. hi this is a employee working at your Tallahassee property. you should realy cheek into the management their mrs.danika is working their along with her husband I thought that was agaist company policys . I mean let me know.

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  2. My husband and I took my mom that is in wheel chair to the Four Point by Sheraton in West Lafayette, Indiana for Easter Breakfast. We were very Unhappy because you do not have any handy cap place she could go to the restroom. I had a hard time getting her in the regular restroom stall and the toilet was so low for her she sat down hard even with me holding her hands. i figured a big place like the Sheraton it would at least have a place for the elder or anyone that is handycap and need hand bars.

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  3. My daughter worked at the Columbus Four Point Sheraton Airport location, she has been unable to get her W2 from the General Manager and her last pay check. I instructed her to call IRS in the am tomorrow.

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  4. We are on our last night stay at the Four Point Sheraton here in Oklahoma City Oklahoma. While in the lobby tonight there were a lot of children and adults from a baseball tournament setting there as well. I couldn't help but notice how loud and some what nasty mouthed the adults were getting even though they had children in their presence. It became obvious why in no time. Some of the adults was in the lobby drinking beer right there as you walk in the door. It didn't matter who was around or what they were acting like. Is this even legal to do that in a public place not designated for that purpose? If staying at one of your Hotels means my children and I have to be subjected to that than I believe I will find another Hotel. I'm not apposed to people having their right to drink at all if that is what they want to do. I just believe that those of us that choose not to, shouldn't have to be subject to what follows some times with some of those that do choose to do so. Just like smoking.

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  5. Jim & StaceeJuly 14, 2017 at 1:07 PM

    Please read my wife's experience at the Four Points Miami Beach Sheraton below. This need addressed. I have already put in a phone call to the GM, Mark Amidon regarding the disturbing actions taken by Manager Jackie Villanueva, however he has not returned the call. --shortened to meet character limit.

    "I'm at a loss for words. I often make an effort to compliment good service and have never left a bad review. However my horrible experience must be shared.

    At 11 am Four Points checked 5 people into a with a $15 charge for a rollaway bed. At 8pm, 9 hours later when the rollaway bed was not received, we called to the front desk and informed that was a fire restricted room which could not accommodate a rollaway bed. A manager called us shortly later, we hoped with a resolution of moving us to another room or similar, but instead she said we could not be there. When I informed her it was her front desk that put us in the room, she quickly said this was my booking mistake, not her problem, she only got to work at 3 pm, and she was not going to be dealing with my frustration. I asked what could be done, she said she was calling the police. Without cause or reason, the Miami police showed up to evict two women and three children after 8:30 at night in the rain. The young manager took a customers frustrations personally, and never offered resolution. This is a disturbing example of customer service and needs to be addressed.

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  6. Looking for direction on who I can contact regarding our stay at the Fargo, ND Location. They have charged our credit card twice and I have left messages for the General Manager, Matt Robinson, but he will not return my call or refund the extra charges. Please reply to this comment with the correct number we can call to get reimbursed for those charges.

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