Element Hotels Corporate Office Headquarters

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Element Hotels Corporate Office Headquarters
Starwood Hotels & Resorts Worldwide, Inc.
One StarPoint
Stamford, Connecticut 06902 USA
Reservations: 1-877-353-6368
Corporate Phone Number: 1-203-964-6000
Customer Service Number: 1-203-964-6000

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  1. My husband and I which are platinum member with over 300 hundred stays was a victim to theft this past wknd at the Miami Airport location. I specifically called and advised we did NOT want house keeping or anyone to enter the room. I said it at least 3x times to the receptionist over the phone and then my husband advised them again in person. On Sunday 2/20 we came back to our room which had been cleaned but neglected to bring it to their attention. I didn't think to check my belongings once we saw someone cleaned the room until I got home and realized my white chanel watch was missing. We called the hotel and they stated lost and found was gone for the day. My first issue is it was NOT lost because it was in the room. Second if you would've found it after we left why no one called to inform us? I will be calling corporate and whomever because this is not the person first time stealing but I plan on making it their last!!! We patronize spg all over the world since my husband works for the Government. Totally unacceptable and a disgrace!!! I would never stay in The Element again and I will continue to give reviews of theft at the location mentioned!!!

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