Discover Card Corporate Office Headquarters

9 comments
Discover Card Corporate Office Headquarters
5420 West 1730 South
Salt Lake City, UT  84104
Corporate Phone Number: 1-801-994-2657

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9 comments:

  1. Just had the rudest customer service in all history. I will be paying off my card and will never use it again. I have been a credit holder with Discover for years and have just been treated like a criminal....

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  2. I agree with the above comment. I have been a Discover card holder since 1986, the first year the card was offered. I have shredded my card because of the treatment by them...

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  3. What is going on? I too had a very unsatisfactory conversation with customer service. Is it the weather or what? Discover commercials show such pleasant conversations but in real life it is not so. Therefore, I am letting the Corporate higher-ups know what has happened also. Maybe that will be a better experience. Hopefully!

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  4. I spent an hour to get Discover to remove a block on my account, which I have had in perfect standing ever since 1986. The block was finally lifted, but in the meantime I had to make a Sears repairman twiddle his thumbs until Discover authorized him to charge his services to my Discover account.

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  5. I have charged 100K to me personal card over 42 months and have a $75 dispute. merchandise mailed to me, not even my name or my order. It is the only dispute I have had. They provide no updated status information, no communication, and no way to upload documents...they have one, it doesn't work. I will cancel the card as soon as the dispute is resolved. Headed to AMEX instead.

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  6. I t had the rudest customer service in my life. I am now trying to find a way to pay it off or transfer my balance.

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  7. I too had the rudest individual. I truly thought it was a joke that was being played on me....it could not of been true? His name was Ethan from Ohio #JCOLE6. wow wow wow!!! I'm glad they have it all on the recorder---amazing, shocking - wow-. I have a call into the headquarters 1-801 994 2657. A letter is to follow as well. People speak up--call them or write them with your complaints--that's how change will happen

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  8. We had acc my wife died ins pade off acc after death I returned an item JTV sent refund to discovery now they say the money is thers sence the ins paid off acc I had 0 bal whats up 662 419 2891

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  9. Made a payment for July, I didn't received a statement. Made the payment in the amount of June payment. Was $2 short. Just got a rude call as if I were a criminal agent was rude, didn't listen to me when I asked a questio. He demanded payment for August do on the 14th. THEN he continued to demand that I give them permission to withdraw money from my account each month to the point of argument, I requested information on setting up Internet access. He said I already had an account set up but unless I allow checking withdraw each month he wouldn't give me that information after saying No at least 5 times, he said he would transfer me to someone that could give me my I'd information. After about 2 minutes waiting I was connected to a woman named julia. She said my name is julia, Then I was disconnected. Called back after being on hold I requested to speak to a supervisor. Then on hold again, agent came on line, Needed to request a supervisor, was put on hold. The third time I again was disconnected. Lousy customer service. Treated like a criminal for a few dollars under payment. Forced to pay August more than 3 weeks early. What a scam!!!!!

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