Carols Daughter Corporate Office Headquarters

Carol's Daughter Corporate Office Headquarters
99 Hudson Street
New York, NY  10013
Corporate Phone Number: 1-718-857-0282
Alternate Corporate Phone Number: 1-646-329-3908
Corporate Fax Number: 1-718-857-1910
Customer Service Phone Number: 1-877-540-2101
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  1. Hello... I have a serious question. Yesterday 3/29/16 (Tuesday) I called tour customer service number at 5:40 p.m. in which it said I was number 2 on the que. Now I understand how que phone system works, and I was on hold for over 20 minuets and I was still number 2 on the que ... I actually stayed on hold to see how long it would take for someone to puck up well after six O'Clock knowing your customer service close at 6... Now I call back and I'm still number 2 on the que and have been on hold at least 5 minutes ... I have screenshots of my call and hold time from yesterday as well... As a customer who has a membership I think this is very ridiculous that no one can't get through to customer service nor the head office... I was calling because I had placed an order on Monday and the shipping and billing addressed were reversed... How convenient that while I was on hold yesterday for more than a half hr that I got an email that my order shipped.. On top of that not to mention ordering previously and my shipment came with no name on it


    Unhappy customer
    Tanisha Richards

  2. I placed an order two weeks ago still no order has come. They place a new order for me told me it shipped but they didn't have a tracking number. They only have one person in customer service and she is SO HORRIBLE. I still have no information on the old or new order. Poor Loreal.......


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