I have been trying to get our name off your mailing list for almost 2 yrs. I have called all numbers with someone telling me they have solved the problem. I am still getting your sales circular. This one is the Lucky Shamrock Sale. We do not own our RV anymore and want the advertising stopped. PLEASE HELP! On the back is: V1 033 G189-06-118-4598-3 John Najarian The pink box over our name: GS#800588139 The Yellow Box SRC+32104108 Please let me know if you can help me or do I need to call someone else. My e-mail is @hotmail.com Thank you for taking the time to solve this for us
Write to them, requesting stoppage, make a copy, after a few times SUE them. They know that they are liable for suit.
I have a 2013 chev cruze with auto trans - That i want to flat tow - Is it possible to do so & what will i need to do the car??? call or send me a note
Why post anything here?It doesn't look like they respond.
they do not like to call you back nor do they know how to keep there word. please make sure if
I work at Camping World until Monday March 25th. I got fired Monday we were sitting at break at 1005 a.m.. Matt Martinez our gm came in screaming. he said get off your lazy asses! he said every time I come in here you guys are sitting at this table. we were stunned we don't know what to do. he screamed again get up! then he kicked in shopping cart across the room send to a cabinet and started cussing again.. I go to HR to file a complaint she doesn't know what to do. she tells me to write down what happened and have everybody sign at that was there. there was 7 of us nobody would find it they are scared for their jobs. so to prove a point i threw a chair. I got fired I was told by my Shop Foreman. he own the place that was his shop so he could cause and tear up anything he wanted to. that place is run by a bully. how many boys is people and he scares people into working for him. it is a hostile work environment
If you haven't noticed there is a great deal of Violence & Hostile behavior ; occurring around the Country .This is due a increase in "Chemtrail's" & Spraying with the Government's "Exotic Weapon", this is designed to break down, a human beings immune System, resulting in various ILLNESS'S.But also causing dangerous results, of people re-acting to the various "Metal's" & materials, sprayed over us, on most clear days only. They "Never" spray in bad weather.This may not help you with getting your job back, but it explains, the reason for the Person(s) Reactions to Chemtrail spraying.I don't expect you to either believe or understand this, but it is very real & this is only one example on how to control depopulation of the World.Good LuckGod Bless & Be SafeMay God Have Mercy on Us & What Lies Ahead
I recently had our motor home fixed by camping world and now we are paying the price! The work was not anything that might even resemble being professionally done! They have not finished their work and refuse to clean our carpet and they put a hole in our couch and all they can say they didn't do it. They used our generator and ran it out of gas and we had a half of a tank of gas when I took it in to have them fix our motor home! and now, I can't start the generator and they say, they won't fix it! They want to give us an estimate to fix it, when they admitted they ran it out of gas. My unit looks like crap and I will have to fix it my self!!! Carpet not cleaned, generator not working and they used it, hole in our couch and tie backs never put back on the walls. I don't know if anything works in the motor home because they refused to plug it in! So, I have no way of knowing if my lights, TV, fans, air conditioners or anything else works after they put a new roof on our motor home. These people at Camping World are arrogant and unwilling to have any kind of customer service to their customers and that's Matt Stout and Jane in the service department!!! These people are nothing more than shills for a company that only wants your money and could care less about how they fix your trailer or motor home. I will never buy or have anything fixed by them EVER again! The Camping World store is in Council Bluffs, IA. I called my ins co. and will continue to let people know how bad this company called Camping World is!!! Please don't take your trailer or motor home to Camping World to be fixed or buy anything from their stores!!! My ins company had to pay 14,000.00 dollars to fix three walls inside our motor home and a new roof from the hail damage and it took them three months and two weeks and it looks like hell !!!!!!!!!!!! I only hope my ins co doesn't pay the last part of the bill 3000.00 dollars to put 4 peace of wood over and around our TV! and cabinets. It's not that I'm trying to be unfair or trying to get something done for nothing, I don't want them to fix anything on our motor home ! I will do that myself but I would like to let people know, if you take your trailer or motor home into a camping world store to be fixed this could happen to YOU!!!
Camping World in Golden Colorado. Donnie Wagner, GM. Brian Roberts, Store Manager. Marcus Lemonis, CEO.I worked there for over 7 months and this was my experience.I was assaulted by three employees within like a week or 10days1. Zane, store help, grabbed me inappropriately in a sexual manner, he grabbed my breast. what if he grabbed a female in the same manner? aprox age: 372. Lance, a tech, hit me in the face as he walked by me. aprox age: mid 40's3. Guy, a tech, hit me in the face with a metal rod. aprox age 30none of these employees deny the assaults and all 3 were witnessed by someone... these are not immature young adults, they are full grown adults who know the difference between right and wrong - 2 of which have children of their own.When I went to management on the day of the 3rd incident. 10minutes later they presented me two documents and said"You can quit or we can fire you..... pick one and sign it".I did not agree with this and did not sign anything until I spoke to the CEO, or the HR department. I believe this is what saved my position at the time.At this point I reached out the CEO, Marcus Lemonis and he said it would be handled. (before working in Golden, I bought 2 rvs from Camping World in the last few years, and communicated to Marcus, and I believe Donnie was surprised I knew him and that I reached out to him....)I have an email response from Marcus that says "I will handle it, Behavior like that is not tolerated"...it wasn't handled and behavior like that was tolerated.As time went on, I continued to be harassed on the job... I went to Donnie and nothing... a total of 5 people in management were aware and did nothing to help me.Things told to me by GM in regards to my requests to handle a situation professionally.he yelled at me one day that"TECHS DON'T HAVE TO BE NICE TO YOU!!" on a different day shouted"WHAT DO YOU WANT ME TO DO?"I said "can you please talk to him about the continuation of harassment"he responded with "I don't have to." and walked away.I offered to sit down with tech and shake hands, be friends and lets be professional here (before someone gets hurt by your aggressive and hostile behavior).I requested numerous times from Donnie and Brian to please get HR to help - all requests were denied (3 total). I finally got to speak to HR Dep't only after a second email to the CEO for a request to please help me and have HR contact me.Eventually, they all got there story together and I was let go. I was retaliated against for doing the right thing... and everyone on Team Camping World did absofukinlutely nothing to help.
I will keep doing this and you know who until something is done to Matt Martinez. you can't control all of the internet
Can someone realize that alot of us working people only have Saturdays and Sundays off to get work done on our RV's. The Camper World in New Bruanfels, Tx told me to bring our RV to their location and they can do a Wash and Wax. Got there early Sat. morning. Bait and which! No one to wash it and the wax job is a spray wax! Was sitting in the waiting area and heard and saw three different customers get pretty mad and all left the location for different reasons. Someone needs to look into this Camper World location, they is no organization and trust me no one really cares about the customers! The service general manager who ever the hell he is was really a piece of work. He did come out and look over my RV and begain to tell me how bad it looked. One other point, we also requested a state inspection sticker - no one was available to do it! We left and will never return!
Finance person candy foster was unprofessional and inappropriate with my partner. I will not purchase anything from this company. Sales people pushy and rude
We have been dealing with the CW in Robertsdale, AL for a while. They still have our RV because they can't get the correct leveler system ordered. They said two "left" legs came in and they didn't realize it until they tried putting them on and one didn't work! Hello! You would think they would know by looking at them since this is their job. Our leveler system collapased on April 25 as we were lifting it up to put on our truck....this is after CW already "fixed" them in October 2012. Now they are saying we have too much weight on the front of our 5th wheel. We added a generator in late 2011, purchased from CW. You again would think they would have mentioned it then. They said they told us in 9/2012 and I told they they were a ball face liar! Would I have driven off knowing my leveler system wouldn't hold the weight? They charged us in 9/2012 to "fix" the problem.....now we had to file it on our insurance and grateful they are paying, but the sign in the RV shop says, "we guarantee our work as long as you own your vehicle". That's a lie! They haven't guaranteed nothing! They are charging us another $2,000.00 to put heavy duty levelers in. I am SO frustrated with CW. This will be the last time I plan to ever use thee again. Service is terrible and they don't care about the customer, just the almighty dollar!
You are exactly right! I will never purchase anything from any CAMPING WORLD! I purchased a 2013 5th wheel in May and it have been in their shop for 30 days of the 60..its August 8th 2013. We have not been able to enjoy our new camper ONE TIME! I despise Camping World and will tell EVERYBODY I KNOW DO NOT GO THERE! I am only replying as Anonymous because I do not want to "create" more screen names....This IS Michelle Blackmon, Mississippi
Michelle, I am having the SAME PROBLEM!
I am having a similar problem - I purchased an RV in April and it is still at camping world waiting for water leaks to be repaired and the price keeps going up and up...anyone up for a class action lawsuit
I am also having trouble getting my money back after purchasing a new truck camper. It had water damage so severe they agreed to roll back the deal. Now they are stalling to give me my money back. Damage was not obvious until I got home and got out the ladder to inspected closely. DO NOT BUY FROM CAMPIING WORLD, you will be sorry.
We will never purchase anything from Camping World in Council Bluffs ever again. The service has been terrible at best. They knew we were living in it during the flood, but still wanted us to bring it in for warranty work. It was our house at the time. They were all about selling it to us cuz we needed a place to live, but not about helping us out while we were living in it. Had to have a part replaced under warranty. We live a good ways away from the dealership. We forgot to get it when we were close to them. They sent it back. No call asking if we were going to come and get it or anything. Now the warranty is expired. We have extended warranty, but the deductible is more than the price of the part. Granted, we should have remembered to pick it up, but good service would mean calling before you send something back. Can't tell us how to winterize it, we have to take it in. That's bull. We're going to get rid of it and get something where the service it better. Have delt with Leach in Lincoln in the past. They are great, will go back to them.
I know how you feel, took my camper in there on (Saturday) 26 June 2013, with a broken window (my Fault), still waiting for the window to come in according to staff, they said they ordered it on he Monday after it took it in, as of Friday 27 July still no window and no one seems to know anything.
I bought a used Forrest River 26' travel trailer from CampingWorld in Ocala, Florida and took delivery on April 20, 2013. I was assured that the trailer had been thoroughly gone over and inspected before delivery. RIGHT!!!!!! Three days later I had to buy $650.00 dollars for four new tires. On May 3, 2013, I discovered a soft spot in the roof over the bathroom. The repair is estimated at close to $4,000 dollars. I can't get any response from CampingWorld maanagement. I never expected to get ripped off by a respectable dealership.
My husband and I are so done with CAMPERS WORLD OF KINGSTON, NY!!!!! Talk about incompatent people working there. We bought our travel trailer in Kingston, NY and from the time we ordered it till even a month later after picking it up had nothing but PROBLEMS!!!! When our brand new trailer arrived nothing that we ordered was right, they did solved most of the problems after waiting longer for it but still had to wait for bifold doors to be ordered. We brought the camper home and found the latch on the tongue of the trailer was no working. You think they would have told us since they are the ones who hooked the camper to our vehicle. Campers World then had to pick up the camper from our house and fix the problem and return it back to us after we argued for them to bring it back to our house. A month and half later still no bifold doors and now the temporary reg is expiring and no one knows where the paper work is but told us to travel with it anyway and blame it on them if we get a ticket. REALLY WHAT KIND OF STUPID IS THAT!! Try getting any info from the people who work there or a call back from them on whats going on good luck. PLACE IS FULL OF INCOMPATENT PEOPLE!!!! I WONT EVEN SEND MY WORST ENEMY THERE TO BUY A CAMPER!!!!!!
My buddy just bought a motorhome from the Colfax, NC location. He was told that the motorhome was in perfect working order. He got it home and found the awning didnt work over one of slideouts, he had to replace the shocks, not to mention it has a popping noise in the frontend. When he asked about the issues he got called a "mother ficking fatass"! Is that the kind of business these people are running? The salesmans name was Daniel, if anybody cares.
I just tried to call the Camping World in Tacoma Washighton on Sunday 6/30/2013 about needing a part for my motor home I tried 3 times during the hours of operation stated on the web page, the phone rang 3-5 minutes with no answer.Do you think that is providing good customer service to a loyal member?
We were looking to buy from Camping world, (Tom Giddings) at Fort Myers Camping World it would have been a cash deal at $22,000.00 We bought another brand from a different dealer. Will never buy anything from Camping world!Hi Tom,Is this a joke? We tried to make an appoint with you you never emailed me back, plus I had requested info on a 2014 Prowler from you and you never got that to me. Well sorry Tom We just paid $22,000.00 cash for a Puma We will never buy anything from camping world !!!!!On 7/5/2013 1:54 PM, Thomas Giddings wrote:>> Hello; My name is Tom Giddings and work in the Internet Sales Department here at Camping World of Ft Myers. I want to invite you come in or contact me and have a look at our large inventory of Rv's. Trade ins have never been more needed and interest rates are still low for the time being. If you are still thinking of making a change and getting that Dream RV. NOW is the best opportunity to do so here at Camping World of Ft Myers Florida. Please ask for Tom Giddings when you call or stop by. I promise you a great deal and a respectfull and fair experience here at Camping World of Ft Myers. Please call for an appointment today. 2014 models are arriving daily as well as fresh late model trades>> All The Best>> Tom Giddings> CAMPING WORLD OF FT MYERS FLORIDA> LOCATED I-75 EXIT 139> 239-690-3200-office ext 1218> 727-858-1772-cell answered 7AM-10PM Daily>>>> This email was sent to by email@example.com.> Click here for one-click unsubscribe.> Camping World RV Sales - Fort Myers | 4681 Waycross Rd | Fort Myers | FL 33905
This is to advise you of the poor service that I have received in the service department at Camping World in Calera, AL.I had called to set up an appointment to have an Invisi-Brake installed on my tow vehicle. I was scheduled to have the work done at 9:00 on a Monday morning. I was told that the work would take 4 to 4 ½ hours. When I called to check about it, they told me that they were backed up with work and needed to keep it overnight. Two days later, I got my RV and tow vehicle. I am not sure why you schedule service when you cannot do the work at the scheduled time.While I was in, I had them look at my tow bar. They said I needed a rebuild kit. I called to make sure they had the parts and scheduled the repair for my tow bar, which was scheduled for a Monday. I was asked to leave the tow bar in the service area with one of the technicians. I waited a long time in the service bay, and no one showed up. Finally, the service writer walked through and he said to just leave it. Also, while in the service bay it began to dawn on me why the service was so poor; all I saw was a lot of walking around, talking, and looking at papers. I saw very little actual work being done.By Friday of that week, I had not heard anything so I called. I had to call for another reason, because I found out that the brake lights on my towed vehicle were not working. I was scheduled for the next Monday, and was told that I could pick up my tow bar then. On Monday I went in and explained the problem on the towed vehicle. After a while, the technician came back and said the lights were working fine. I said they hadn’t been and went out with him to see. They weren’t. The service desk had told him the wrong thing. Once I explained the problem to him, he was able to fix it in about one minute – it was a loose connection. The technician tells me that the tow bar hasn’t been fixed because they are waiting on parts. I go back inside to the service desk to find out what is wrong. They do not seem to know. At first they cannot even find my work order, and tell me they just do not know. I told them I could not leave not knowing, that someone needed to find out what was going on. The service writer goes back into the service areas, comes back and tells me that there is a tow bar back there, but they do not know whether it is mine. A second search of the computer found my work order; the service writers made some faces, and one of them got the part off of the shelves. I told them I had to have the tow bar by the end of the week. They promised to get it done. By late Wednesday afternoon, I had not heard anything so I called back. Trying to reach the service department was an almost impossibility. After calling at least seven times, I told the operator I needed to talk with someone and did not want a callback which I never expected to get. She finally got a service writer on the phone, and he told me it still had not been fixed and he did not know why. I explained again that the tow bar has now been there a week and a half and nobody seems to know what is going on, and that I still need it by the end of the week. He promised to have it fixed the next day and call me.By Friday I had not heard anything, so I called again. This time it only took two times to get through to service. I talked to Karen and she said that she would tell the service manager about the problem and have him call me. When the service manager, Darrel Pino, called he had not been advised of what the problem was, so I had to explain. He said he would look into it and called right back. He said the tow bar would be repaired within an hour and a half. He called back in less than an hour telling me the tow bar was repaired. When I picked up the tow bar I did not receive an explanation nor an apology.
From all the negative posts I've been reading looks like Camping Eorld needs to do somr house cleaning. I will write my post if I DON'T get s positive feedback from the GM in Indiana
It seems to me that people only comment on problems they have.If you get good service, you walk away with a smile and do nothing else. well heres my story.I have a 2004 Pace arrow. I bought it at Campers Barn in Kingston New York. For ten (10) years I had nothing but problems. I won't get into them, but let me tell you I spent Thousands with no results. Never had a vacation that my Wife and I could enjoy. I was ready to get rid of my RV.Then I found out Campers Barns was going Bankrupt. Camping World bought them out. What a blessing. I went to Camping World to give it one last shot. I explaind all the problems I had and guess what, they fixed every last one of them. My wife and I feel like we got a new motorhome. we just returned from Myrtle Beach and did not encounter one problem. What a joy. I never experienced that.Not only did they fix all the problems, they treated me with care and respect.Thanks Camping World. Thanks Chris Byron, John Poll and Chris the service manager.I hope more people with experiences write in. and to those Anonymous people, what are you hiding from?
U got lucky they probly charged u a leg & arm to fix things
Camping world approved our purchase with no $ down and payments we wanted in Oct of 12. This was cw of spartanburg sc. They didn't have the unit we wanted on the lot so they brought one in. Turned out wrong interior color. So they ordere one. Once the unit showed up they had lost our paper work and my deposit check. They then said they would have to do another credit check. I had changed jobs and bought some tools on a cc so my score had dropped now they will not get it financed. I have argued and fussed with many at cw including regional managers. I guess now I'm gonna send all the info to the lawyers and see if they can help me. If not I'm gonna rent the billboard across the interstate from the dealership and have my own advertisement.
looks to me like you could not afford it in the place.changing jobs would not affect credit score if salary is same.charging tools on cc card only hurts if you don't pay.don't blame it on camping world.try this- put a down payment on camper and maybe you will get ok.
Tony it actually looks like you do not know the practices of Camping World, they should be forced out of business, and no I'm not the one that wrote the above complaint, I'm one that personnally knows several salespersons with Camping World and several have told their stories on how they get to people....Dont judge until you've been there.
Camping world Wood Village, oregon....Brought our rv in to have the a/c repaired before the two year warranty expired. The service center said they fixed it. brought the unit home and stored it for winter. Put the A/C on the end of June and still the same issue. Camping world recommended a mobile repair service that said the unit was un repairable and the unit should have been replaced before the warranty expired. Camping world wants me to pay 780.00 for a new one.
I'm A long time customer of camping world,I was just told that store 124 roanoke,virginia had let one of then nicest person an salesman go,his name is jerome claytor due to the fact he made a mistake on a purchase,I ask is that a reason to let the top guy go,I've been coming there for yrs an have never dealt with a better person that would help all customers even when he was real busy,I think its a racial place cause I had other friends tell me his boss Byron said he would replace everyone .....
I just went to camping world an asked for jerome claytor parts specialist,an I was told he didn'twork there anymore,I am very upset the one man that could do it all is gone,well newsflash I think was a racial thingcause he an another black male where the only two I've ever seen at any cw...... I think I will get the naacp involed cause this is discrimanation
Really store 124 roanoke, va. I travel all over the united states I'm a lifetime good sam member,I walk in an ask for jerome claytor an other employee told me they had let him go.....I asked why an they said it they cw made a bad move,then I was told he made a mistake,I 'm really upset cw would let him go?
I worked as a salesperson at Camping World in Lowell Arkansas for about two weeks... until one of the long time employees threatened me. I am 64 years old and this man told me he would kick my 'old m_____ F_______ ass' if I did not give him the prospect I was working with. There is something very wrong going on at that Camping World location. This individual is handed all internet leads that 'appear' to be hot and is passed all incoming sales calls unless he is not available. Frankly, the person I am referring to looks and acts like an ex-convict. NOW I find that my commissions on the four units I sold have likely been tampered with. I cannot get any help obtaining a copy of the commission breakdowns of those four deals, so I will be contacting an attorney this week.
I purchased a coleman 15000 a/c from your Holiday store. And when they guy went to install it in my fifth we became aware that Camper World gave us the wrong inside ceiling kit. This is on a Saturday now. I called the store and got the run around from a guy named AL. I asked to speak to a manager and I am not sure that is who I got. I was told they were out of the part for mine. I now have a hole where the old a/c was and I live in Fla and is a 100 degrees. They tell me they will check on it Monday. Now I rent a cabin in the campground where I live for $80 a night. On Monday the guy who sold it to me calls and apoligzes. Said he found the part but has to order it. He will call me the next day and tell me when he can get it. Well he never called and I called the store and he is off. So this Al tells me 7-10 days. Ok so now what do I do. He said I do not know what to tell you. So I call customer service and they will call me tomorrow. So I paid $900 for a a/c I can not use yet and now I am paying $80 a night for a cabin ($320) so far. I live 1 1/2 hrs from this camper world and who knows what the out come will be. Wish I had of bought some place else. So far CamperWorld does not seem to care.
I just took my rv in for body work in June of 2013 it is now August 2013 really why so long I talk to the manufacture they have all the parts. The rv is only 6 years old. What made me mad is they have not even started on it. Marcus Lemonis ceo of camping world I need help Oakwood Ga
I must say my experience with Campers World in Gulf Breeze, FL was an experience I have to share. We took our 5th wheel in on June 22, 2013 to have slide out covers for the three slid outs and a replacement canopy over the door. On July 3rd, my husband went by to check the status because we had not heard from them. While visiting on July 3rd, two of the new canopies were on and my husband noticed our ladder was broken. We were told they would order and replace the ladder. It was broken while installing the slide out covers. We called the middle of July to check status. The ladder had not been ordered but was told it would be ordered that day. They also told us they would express the order due to them failing to order it. Later in July we were told they would not express ship it that it was too expensive. Then we were told it was due to the manufacturer and their shipping would not express it. We were told it would take 7-10 days by freight. Due to the terrible rain we have had in this area, we ask they make sure there were no leaks from the broken ladder. We also asked them to check the refrigerator. It was running on gas. We ask if needed to switch tanks or if one of the tanks had run out to please open the refrigerator so it would not mold. We finally received a call on Friday 8/16/13 that the ladder was installed and ready for pick up. Upon arrival, the battery was dead and we could not let the slide outs open to check everything. My refrigerator was molded from not switching the tanks or opening the door. Water damage was on my carpet. Lack of communication from Customer Service and the quality of service we received I personally would not recommend the Gulf Breeze location to anyone. I will never take my service back to them. They offered to keep the 5th 2 or 3 more days, clean the carpet and clean the refrigerator. They did replace the battery but the battery we had in there was a new one to begin with. Yea! ! ! They had our 5th wheel from 6/22/13 until 8/16/13. Poor service, poor customer support.... Don't bother taking it to this location.... You will be sorry.
We bought our Damon Daybreak from Camping World in Oakwood, Georgia. This is the 2nd RV we had purchased from them. We have had NOTHING but problems with this RV since purchased. We have had it brought in for the awning not working properly, the steps not working properly, the generator having continued issues, battery problems,water leak, etc.Everytime we bring it in, we get the most PITIFUL service. I have to call and call to get an answer, and typically end up calling the service manager to ever even get a call back.Camping World doesn't seem to care about the customer....NO customer service at all!! PITIFUL!!!
On September 20, we were notified that we were approved for financing for $25,000 which was not enough to cover for the $35,000.00 camper that we picked out. Finance sales manager in OKC/Edmond, OK told us to come up and he would have us look at some other trailer that he was willing to work with around the price we approved at. He would look on the inventory through camping world to find one that we liked. We researched on Camping Worlds internet and found one comparable in the Little Rock AR location. We met with Donnie Mason on Saturday morning. He told us that he had researched and could not find anything comparable that we might like. He wanted us to look at some 5th wheels. We did not see anything that we were interested in. We told him about the trailer in Little Rock that we had researched and was interested in. He said it would not be a problem to have it transfered to Oklahoma. We requested more pictures of the trailer before we committed. He said no problem, he understood and would get on it asap. We went to lunch and came back. He said he was still waiting for pictures. He said the sale price of $27,777.00 would be honored with a $1000.00 trade in and $2,000.00 cash down. He would get the paperwork done and we would be able to finalize the paperwork. We asked about the pictures. He said that he had not received them yet. Another hour went by as we waiting for the pictures. The salesman came up to tell us that Donnie was ready to finalize paperwork. We stood outside for an additional 30 minutes. The salesman finally came up and told us that we had to come up with an additional 10,000.00 dollars. We left. If you have any questions please call me. Robert Twyman 405-694-0087.
A few thoughts on Camping World Little Rock AR. I recently purchased an RV from them. I was told that all major items would be checked and in working order. I negotiated for the carpets to be cleaned, a windshield be replaced, and a foul odor be removed from the freezer. They had possession of my RV for a month as we played phone tag and waited for the windshield to arrive. When I arrived to pick it up, it was just being cleaned. During my walk through, I was sprayed with water by the employee washing the outside and unable to communicate inside as the carpets were being vacuumed and the fridge being cleaned with harsh chemicals. I took delivery and drove the 5 hours home. My wife went inside the next day and found the odor was still there, the carpets had not been cleaned as promised, and the chemicals used drove her out of the RV. Further, the AC unit was not cooling. I called a service man and paid $100 to have freon added. So much for all being in working order. We called to say how disappointed we were that promises were not kept. CW Little Rock agreed to pay our gas to give them a chance to "make it right". We drove to CW and spent the entire day at their location while they cleaned the carpet, serviced the ac, and worked on the odor. We returned home with hopes that all was well. We recently removed the odor wafer packs to go camping. Reaching the camp site we discovered that the odor was back and the fridge was not cooling properly. More phone calls to CW Little Rock and am told I need to return it and they may have to keep it a few days but would pay our gas. Nice, except I will now need to drive 2 vehicles. I was told they would check to see if Oklahoma City would service the RV since it closer for us and they would call the next day. Still waiting on a call back. We have played this call back game with them on the windshield. Seems that "we will get right back to you" is Little Rock code for "we can't be bothered with your problems and when you get tired of waiting you call us". We were contacted by service manager Ed Turner after posting this comment. My wife went through the whole thing again and he kept asking if the deodorizers had been left and the fridge on and he was assured they had been. The smell is still there. He asked for make and model of the refrigerator which was supplied by email 10 days ago. We have yet to hear from them again. We still believe that camping world promises are worth nothing. Wish I had researched their reputation prior to buying. Lesson learned.C HallmarkHartshorne OK
My wife & I have been dealing with camping world all over the south & have yet to to get what they say you will get. we swapted a motorhome for a fifth wheel camper & a truck to pull it with. the camper & truck was wonderfull. we spent the night on their lot so the walk thru man could do a walk thru the next day just have him show us where the sewer hook up was & then had call & had to leave. we wound up pulling it home & figureing it out ourselfs. that was calera, al. a year later we stopped at robertsdale, al; & swaped for anothe motorhome. we spent three days on their lot waiting for them to fix things that were wrong with the coach. then did not have fix anything. they wanted us to pay for everything, after we had signed over our camper & truck. so had to drive home & put it in the shop at woodstock, ga. the last time we went to them they kept our unit for three months & still did not do everything but charged us for it to the tune of 6 thousand & some dollars. now they have the motorhome & we hope to get it back by spring. If we ever get what we need done from them we will be through with them for good. I really dont know how they stay in bussness.
I have heard that the CEO of Camping World is on a mission to expand their retail stores. I manage an RV park,most of which our guests use Camping World for service and most of them have had very poor experiences withCamping World; one today is turning the issue over to their attorney since they have been dealing with repairs forgoing on 2 weeks, which has put them out of the park all that time (loss of money being unable to reside in the site they have rented for a year). My question in what I see daily and the above complaints, is the CEO aware of these issues and is he working on this side of the business along with his expansion plans?
Hi, I would like to share an experience that my girlfriend and I had at Camping World in Hanover Pa. We spent several months looking for a tent camper, on 10/12/13 (Saturday) we drove up to Camping World in Hanover Pa. to look at a 2007 Jayco tent camper that was advertised for $3,999.When we got there a salesman by the name of Lou Astuto showed us several tent campers and when we looked at the Jayco tent camper the price on the camper was $4,999. I asked him why it was 1,000 more than advertised online, after doing some research Lou discovered that the Jayco we were looking at was a 2009 and he had no idea where the 2007 Jayco was but he told us not to worry because he could sell us the 2009 for the same price. Well after filling out some paper work Lou came back into his office and said he couldn't sell us the camper for $3,999, he told us that we could have it for $4,300. My girlfriend I talked for a few minutes and decided we would buy it for the $4,300 so we filled out all the paperwork and Lou took our $1,500 down payment (Check) and our licenses and went to make copies of them, when he returned he told us that he got his butt chewed out for marking the camper down to $4,300.He told us everything was fine and not to worry. I explained to Lou we really wanted to go camping the following weekend and he reassured us that we would have the camper by the beginning of the week. Monday came and we realized it was Columbus Day and the banks were all closed, Tuesday came and we called Lou and he informed us the Finance manager was not in but he again assured us that everything was fine. (by the way, the $1,500 down payment that we made by check was cashed that same Tuesday). Wednesday we called Camping World and were told that Lou was not in and to call back Thursday. Thursday my girlfriend called in at lunch time and guess what, Lou told her that he was still waiting to hear from the bank, when I got home from work I called Lou and he told me that he hadn't heard back from the bank and the Finance manger was not in AGAIN!. I told Lou that I heard enough excuses and that we wanted our money back. He told me no problem, he told me that he was going to walk over to the finance office and request our money back. I asked Lou how they could legally cash our down payment check before the deal was done. Guess what he told us, that whenever a down payment is made it gets sent to corporate and cashed right away because that's company policy. Well here's where this experience gets me really angered. It is now 10/29/13 and we still do not have our money. It’s been 17 days since we wrote that check and we still don't have our money back. We have called Lou, we have called the finance manager, we have called Corporate and guess what, that's right, we are still waiting for our money. We were told on 10/24/13 that a check would arrive in our mail box on 10/25 or 10/26 at the latest, guess what , no check. Today (10/29/13) my girlfriend called and guess what she was told, it should be in our mail by tomorrow. I'm not a betting man but I am willing to bet you that $1,500 dollars, I'll bet you that we don't get that check tomorrow. We told the gentleman today at Camping World that we are through calling them to see where out money is. Our next step will be letting our attorney handle this. By the way, Camping World has not only lost us as a customer because of this, a good friend of mine who was considering buying a camper from Camping World has decided to take his business else where. Well there's my story, I bet it doesn't get posted on CampingWorld.com
I recently posted a negative comment about Camping World, Little Rock. I ;am now posting to say that I was contacted in an effort to resolve the issue. Camping World replaced my refrigerator at no cost to me. They were gracious in their conduct and service. The service was accomplished in a timely fashion and all in the service department were helpful. Sam, our salesman took us to lunch and numerous employees checked on us throughout the morning and any need was attended to. A big thank you to Ed Turner, Sam Lewis, and Robert Minnick and the tech that handled the installation. Your actions concerning the replacement have restored our confidence in your organization.C Hallmark
I recently heard of your new Camping World store being constructed in Harrisburg PA at the Grumbine RV, Allentown Boulevard location. I don’t know what criteria you use in selecting your Camping World dealers, but your wisdom in choosing Grumbine’s RV eludes me. They sell RVs to many buyers, but have the worst reputation in service for any RV dealer in the area. So many documented screw ups and dissatisfied customers don’t make a reputable dealer that you should be putting your name on. Off the top of my head, I can come up with 4 names of dissatisfied customers. I have driven to Camping World 50 miles away to avoid purchasing from Grumbine’s. I drive 35 miles away for service from another dealer to avoid having to have any work done at Grumbine’s and I live less than 10 miles from them. The owners, the Martin family have no idea how to run a business. Shame on you. Were you just looking for a prime retail outlet instead of checking out the reputation of the Grumbine name? Their reputation is a joke. Just mentioning their name in this area brings complaints and horror stories of botched service and poor customer relations. Grumbine’s used to be the top RV dealer in the area until it was taken over by Martins. Service went right down the drain. I like shopping at Camping World stores and do many times while traveling but you missed the boat on this deal. I will drive to Hanover PA Camping World, 45 minutes away, before I spend one dime at Grumbine’s RV/Camping World. My only hope is that Camping World is taking over ALL of Grumbine’s operation. Just my opinion, not that it’s worth much. The few hundred dollars that I spend is just a drop in the bucket for you, but I will not shop at Grumbine’s until I know it is not being run by the same owners.
Anyone had any dealings with cw in Kissimmee fl?
We took our 5th wheel camper to camping world in Lake City Florida, to get a brake job done on a triple axle. They charged me 1600 dollars, which I thought was a little high. To top it off was when I asked them to check my tires and to see if the tire pressure was ok, so they did, but they charged me $21.00 to top off the air. We were charged for 7 1/2 hrs of labor when it only took them 6 hrs to fix it.
We are Canadians who have loved to shop at Camper's World. Thursday January 9th we took our older Triple E class A into CW to have a fantastic fan installed and an oil change done. My husband was treated as a second class citizen who was too old to know what should be done to our RV. Our RV was openly mocked because of its age -asking if he had his antique papers - last comment after many rude comments my husband paid the bill and tells the manager that he feels he should report their rudeness to Camper's World Headquarters.The manager laughs in his face and says "have a good day and get that piece of junk off our lot and by the way tell them my name is Jayson" I can see that nothing will be done BUT be assured that we will not shop there again!
In the last year I have bought 2 Travel Trailers from Camping World North Little Rock, now everyone knows how expensive 1 can get but try 2. SO here goes the events.Joey,I tried you on your cell this morning but did not receive an answer. So I really want to give you a run down on the problems I have incurred for a while now. Now I do want to say before going any further your Staff has been really nice to me, and that in itself is the only reason I have not just gone off.STORY OF EVENTS:1. Came in for a part for my Road Runner, talked to a salesperson, decided to trade the Road Runner in for a Shadow Cruiser.2. Had the Shadow Cruiser for a few months, had it out this past summer the AC Blew, brought it in to service was told it would take a couple of months for it to be fixed due to back log of other units in for repair, spoke with Wade decided to trade my Shadow Cruiser in for my 2014 Coleman3. Moved my Coleman once from your facility to a lot, starting to notice just a few things to be fixed on it but it was really no rush on these.4. Just moved the Coleman again this month to another park, now I can’t get out the back door, the speakers are busted, water leaks, trim coming off, just several different issues.5. Contacted service talked with Spring, she requested a list and pictures of my problems so that she could submit to Keystone for repair, I complied. And set a date to bring it in for repairs.6. I will say I can now go out my back door, my speakers are fixed, water leaks tight, trim is fixed, minus a few others that I just assume got overlooked.7. Had walk through with Johnathan I believe was his name, he explained that the trailer was not leaking but had a manufactures defect on the ceiling, bottom line whoever was putting it together made a mistake now I have what looks like water marks on my ceiling, not even just the one that showed up just before bringing it in, but now I have one starting in my bathroom.8. Yesterday came in first thing I noticed the microwave is out, tried to clear it nothing would work so I unplugged it waited a bit, plugged it back in it worked, woke this morning it was out again, it is now permanently unplugged due to I’m afraid of a fire hazard. I have also sent a picture taken this morning of the front plate on the microwave to Spring in the service department.Here’s where I am needing help, I’m scared of this unit, not only was it incorrectly manufactured but now it is becoming a fire hazard.This unit is the second I have bought from your company and I’m not giving up on you guys, but now I am upside down with no extra cash, which I feel is not due to myself due to the fact I’ve had to trade up a couple times due to problems.This is what I feel should be done, there is another Coleman Unit on your property, it is actually right at $30,000.00 I own 33,000.00 on my unit. I have no extra cash anymore, I would like to be placed in that Unit my payments be the same, I want my Gap Insurance and Extended Warrenty which I have keep on all my units. I will pay my Sale’s Tax.I hope you guys can get together and work this deal out for me, I know the paperwork can be worked.Please advise, I am at work at this time so reaching by email is the better way, due to I’m on my phone a lot.Thank you for all your helpSince this was written I decided to put my extra sheets under my leather couch for storage, OMG, lifted it up and the screws holding it together were put in sideways, now i need a new couch.Has my issues or my solutions been handled, no they just say keep taking pictures, or I've got some phones calls in for you in your behave, or well do you have another 3 or 5 thousand dollars so we can get you into this other unit...What I've given all I can.My suggestion to anyone buying trading ect get on your hand an knees, touch everything, then make sure you use the heck out of it cause you only have 1 year bumper to bumper on it then the baby is yours, well actually its yours when you drive off.
Boy by the looks of all the complaints its a wonder camping world is still in busness. I guess I should add to that. We took our motorhome in to get fixed at the mesa az. location 1/17/2014. to get some bodywork done and they were supoused to replace the toilet. Well they replaced it with a wrong color and no sprayer which we had made it very clear that we wanted a spray. when we called they say they well not replace the toilet because now it is a used one. I have called about this 5 times and its been over a month and I still do not have a sprayer.how good of servise is that. When you flush the toilet the water preasure go way down at all the sinks which never happen before.
Have had great results with Camping world in Dothan , Alabama. We were told to deal with Larry Williams. He is a great person and a super sales person. He has been in retail all his life. We have a camping club with 30 family they all buy from Larry. Give him a try he will take good care of you.
I to have been sh-t out of a lot from camping world I bought a fifth wheel from them took there word that everything worked because they are surpose to be a good caring busness but we brouth it home that same night the battiey almost blou up and the next day the tanks were leaking all on the ground I was told that the only reason I could look at another camper was because it had been misrespented to me I found one they had it listed for 13499 well when we went in to the office to talk to the manger I was told it was 16500 and my husband was told that they would sale that camper to him because that was the price at the time but they didn't I could only get 1,782.00 more on my loan and they don't want to work wjth me I told them when we were looking that this would be my home because I had lost my home and I didn't have anymore money put up they still don't care about anything but pushing people down more .I want go back to camping world for anything.
People please spread the word do not buy from camping world they sell 2nd rated trailers then when something happens to them within a few months or even sooner, they sell you another one promising its a great buy and great quaility then it happens all over again in the mean time they are making so much money off of you and you get to where you are in the negative and cannot get out of what you just bought that is a piece of shit. My trailer is now having to go back to the manufactor due to the labor to fix it is 15 grand, my summer is shot. PLEASE SPREAD THE WORD, THEY NEED TO GO OUT OF BUSINESS, THEY ARE CROOKS AND DO NOT CARE WHAT THEY ARE DOING TO PEOPLE, CONTACT EVERYONE YOU CAN, THE ATTORNEY GENERALS OFFICE, BBB & YOUR LOCAL TV STATIONS. UNTIL PEOPLE STAND UP TO THEM NOTHING WILL HAPPEN. I WILL SAY I HAVE CONTACTED EVERYONE I MENTIONED.
Wow sounds like a crap company. I do not own a camper or trailer. I actually wanted to wholesale a product I sell to Camping World, but after reading all the complaints I will not even bother. I see Marcus Lamonis ads now on TV, the CEO of Camping World. I also have seen him on CNBC. He supposedly bails out struggling companies, of which sounds like Camping World is a lost cause. Good luck to those who have to deal with them. Not worth my effort to sell them a product they could make money selling to you campers. I believe in working with great companies that treat the customer right. Camping World sounds worse than Wal Mart. W. Abbott Houston, TX.
Thank you for such a nice comment, I will say this I have contacted everyone, I can think of, Attorney General, 7 on yourside, BBB...so far Camping World is not responding...
Camping World has replied and they refuse to give me any monies back from my loss, I've been trying since January to work something out with them they are not interested.
Camping World/Wood Village has 'fixed' my RV three times now and the repairs still are shoddy and unacceptable because the stated problems aren't fixed. Hopefully your database contains my previous complaints following the 10/22-24/13 and 12/09-12/13 repair attempts.The slideout still leaked in the same place as before, but less because you told CW/WV to replace the vertical rubber seal. They did nothing about the horizontal seal that was too short to cover the top of the vertical seal. I rigged it so now there's no leak, but the slide border/facing is, of course, totally rotted out at the bottom, as is the carpet.One of the jobs I also requested was that CW/WV replace the slide cover. They failed to cut-to-fit or tighten or ??? the cover. On the back side, the cover skews toward the front in folds. On the front side, the cover sags about 4-5 inches, collects water and shoots rain water out when the wind blows sufficiently.Really, if I were Camping World, I'd be ashamed to be affiliated with Camping World/Wood Village. And, I am ashamed that I allowed them, for the third time, to work on my RV. Foolish me.
I just bought a used rv from camper world, I traded in my travel trailer on the way to the store the tire blew so they called and made sure my insurance would cover the damage which it did. I took my new camper home but since it's cold enough to freeze still we didn't do anything with the water, when the weather warmed up a couple of weeks later my husband tried to clean the water systems and fill up the hot water heater but instead we had water all over the inside of the rv. We called many times for days no one would return our call. We just took the camper in, since i just bought the camper I feel that they knew something was wrong. The water heater just dissengraded. It was all rusted out. My husband took it in the service person supposidely filled out the paper work, told us they would order a new water heater and fix everything. They told us they would call with progress after a week we decide to go to Camper World to see what was happening, no one knew anything and could not find any paperwork or anything on the computer. They told us someone would call us on Monday. Well now nearly a week and a half someone calls and asks why is your camper parked here? What??? I again told the service man why it was there and he said he would get right on it??? I have already made my first payment and still don't have an RV, if I had known this was how they treat customers that spend a lot of money and they make a hefty commission I would have gone elsewhere. This has been the worst treatment for such an expensive piece of equipment. No one knows anything when you go there, no one returns calls and no one cares. What kind of company does this to paying customers? Is it really about the guy at the top making money at the cost of creating a very unsatisfied customer. I am really saddened to know that in this day and age we run into this type of business practice.
This is just a update on my previous complaint with Camping World North Little Rock, besides putting me 10 grand upside down in a unit, the unit leaked everywhere, sides, flooring, slideout ect, I have contacted the BBB, along with the Attorney Generals Office, my Unit is now in Indiana to be rebuilt and has been for over a month now, its not going in the shop there until May 19th, ok but back to the story, Camping World NLR stated my unit was not leaking I was like ok where is this water coming from and why is my walls buckling & my ceiling turning brown. I requested they give me the money back that I'm upside down in which is the 10 grand, and thought the BBB and Attorney Generals office could help me with this matter. To be honest neither place could help, Camping World NLR has denied my request for my monies, and I'm still without a camper. Please people spread the word Camping World is a Rip OFF, stay away.
I have had the worst experience buying a camping at your hamburg,NY location my wife and I went to a show at the fair grounds and "purchased" camper my family was excited to buy. our salesmen was from the Syracuse location and was awesome, but ever since that day it has been nothing but a nightmare it's been two weeks and I still DO NOT HAVE ME CAMPER even though the GM at the hamburg ny location made an appointment for Tuesday4/29/14 before 6 pm to do a walk through and take our camper home we showed up at 5:45 and nobody there knew we were even coming in the two weeks leading up to today 4/29/14 I made 9 yes you read it right 9 phone calls NOT 1 call was returned except the call that said I wanted my deposit back within 1 hr I got a call saying that the deal was all set and we can come on Tuesday 4/29/14 before 6pm the lack of communication is the worst I have ever seen, you would think a billion dollar company would have things figured out this is the worst customer service I have ever seen I think you really need to get ahold and do a complete overhaul on your employees
I feel everyone's pain. We have the same issue with a new refrigerator with an icemaker. The Camping World in Ft.Worth has had our coach for over 2 weeks and they call US to see if the parts have been ordered.
Update, I had bought my trailer at Camping World NLR, AR, I tired to work with them since January, it was leaking everywhere, to the point walls were bowing, molding warping it was awful, when I bought this unit they put me 10k upside down, when I took it to them for repairs they said it wasnt leaking that eveything I pointed out they had no clue as to what caused the problem, so i went for a second opinion, I was not crazy, just for the other RV place to fix it was 10k for labor alone, so I contacted keystone, my unit has been in Indiana now for 3 months, I'm told by Keystone, it is totally fixed & I should be receiveing it back here in Arkansas on the 21st, Keystone even extended my warranty for me due to all the problems I had & actually made my payments on the unit while they have had it. Word up to anyone looking to buy or having problems do not take nor buy from Camping World, they are the biggest rip I have ever dealt with, I had contacted everyone possible BBB, Attorney General everyone, just trying to get my money back that put me upside down due to they knew the unit was defected, the service man stated that in front of myself and a friend, All I can say now is I'm glad I'm getting my unit back, I still feel like Camping world owes me my money, I trusted them, and they screwed me. But you know God knows, and I truly beleive bad things comes to those who do bad things.
My husband is a Veteran of three wars, we are both former business owners, so we know paperwork. This year is our Silver Wedding Anniversary and his 70th birthday. I am 57 year old cancer survivor. We decided to go to Camping World of Lake Park Georgia as since this is a National Chain we'd get a good deal and great service on 04/16/14. We made the mistake of trusting them. The salesperson did not give us a CLASS which we were charged along with other things 595.00. No real instruction. The finance lady pushed us through the SIGNING of papers with an extra 2500.00 in insurance and extended warrantee snuck in there. We thought she'd explain it after-nope, packed it up and sent us on our merry way. We were both excited and not thinking clearly as a life-long dream of mine was coming true-be a gypsy for the remainder of our years and go see ailing family and friends with our 2 dogs. The following day 04/17/14, we went down to the Camping World in Lake Park Georgia to discuss what was not done. All we got was, "YOU SIGNED" from the manager. My husband had called them on the 16th when we got it home about the brake light connector. They sent a repairman out on Monday 04/19/14, who explained it had two connectors on it. Nobody had went over or checked to see that everything was working or let us know this. Thankfully my husband is a certified RETIRED mechanic/currently a volunteer firefighter and is able to figure this out. This was a BRAND NEW 2015 JAYCO. I'd like to know what they had to clean. What to do? Contact an attorney (since reading all the complaints on this web site are mostly negative from purchase to repairs-47 pages and counting copied). Contact the NATIONAL attorney general, local TV stations, consumer affairs (great in Florida), and whoever else you can think of. As usual, it's up to our Veterans to fight for justice in this country as talking to the management at Camping World in Lake Park Georgia only gets you "you signed." Personally, I've copied 47 pages of these complaints and the full web site address and will start with media as they will stop screwing over people who just want to have fun in their later years. Now you do the same and SUPPORT OUR VETERANS for real. Thank you.
This is a very good thing you are doing, I to was screwed from Camping world in NLR Arkansas, my trailer had to go back to the manuifactor for 3 months, leaking from everywhere. I even asked for my 10k i was upside down in and they refused, I did the same as you said except hiring a attorney, BBB, Attorney General, ect. They were no help at all. I wish you luck on what you are doing for all of us who has been had by this company.
I think we need a class action law suite
social media, post it all on face book , pin trist and twitter
Hi. I consigned an immaculate unit for 60 days. Camping world did the following: never brought me an offer, over priced the unit by $20,000, would not post pictures or a reasonable sales price, lost our keys (wonder how anyone looked at it?), advertised it on their web site past the contract date, etc. Do yourself a favor. Sell your unit at market value yourself, and take great pictures where people can imagine creating an adventure /memories with their loved ones. Don't use Camping World. They seemed like they would genuinely help sell the unit. Honestly, they were trying to make their thousands. The contract expired, I picked up my unit, waited a couple of months and sold it myself in about 4 days. Thanks for reading this post.
I have been waiting for the Columbia sc cw to order parts as an insurance claim it's been, the insurance Cosby has paid them , yet no parts yet, an they don't. Return phone calls. I used cw in Spartanburg sc twice they are on the ball, if you have to use cw go to Spartanburg sc for repairs
social media is powerful, we need to start today posting our complaints on face book pinterest and twitter the internet is a powerful tool
Grumbines in Harrisburg Pa is the worst place to deal with
Now here's another one, I'm the one with the Coleman who was told I was crazy there was nothing wrong with it, then the manufactor finally took it back for repairs 3 months of repairs, anyway when I had it out this past weekend Camping World had thrown in 2 outside lawn chairs along with a small icechest also with the name Coleman on it. Well I sat in one of the chairs this weekend in and fell threw. Really???? Come on Camping World you need to go down.
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